Mark is the absolute best! Efficient and friendly service and is proactive about pest solutions. Thank you Mark!

When my wife and I moved into our house in Kapolei it was only 3 days that went by and some young, clean cut young man knocked on our door. Curious I opened said door and this man began by saying what his name is and who/what he does. Then he asked me how my day had been so far. Being so kind to us we allowed him into our home to provide what services are available and how much they are. Never pushed just educated us. Thirty minutes later after many questions my wife asked he left saying have a great night and provided us with a business card. Couple days later we requested he return and signed up with their service plan. I always know when they are coming because they send me a reminder text and even stated in text if this day does not work for you let us know. All of the Eco Shield technicians have been so amazing and nice. Not to mention extremely professional. They even wear these little booties so they don't track in mud/dirt. As a small business owner I know how hard it is to find good professional employees. I wish they would reveal where they find them. RYAN GREYSON WAS MY LAST TECH THAT CAME OUT. He explained everything and was so polite. Called me when he was in route with his ETA and did a incredible job. All the employees are great but I'm looking forward to seeing Ryan next time. Such a nice guy. Definitely recommend Eco Shield for any and all your pest challenges. Keep up the great work Jimmy read more

EcoShield employee showed up at my door today, ignored the no soliciting signs and rang the doorbell, interrupting my work. When I answered, he went into his sales pitch. I politely told him that we already have pest control and do not need his service, at which point he rolled his eyes and walked away. Disrespectful and unprofessional. Leaving this review in hopes the company will invest some time in training their staff to be courteous - especially when showing up uninvited to someone's home. read more

Anthony Scott was very knowledgeable and passionate about his job and cold knocked on my door with a soft genuine sales approach. The reason I signed up for this was by far due to customer service and a company that truly cares about the services they provide. I will recommend your services and furthermore will utilize your services for the commercial property I manage when the needs arises. Mahalo for a service and customer focused approach! read more

These guys are AWFUL! First, a salesman showed up at our home unannounced right after we moved in and was VERY pushy about us starting services with them. He gave a big speech about how he already serviced all of our neighbors and would cut us a deal. He went on and on about the quality of their service and all the areas they would spray and cover. So, we signed up. When the initial spray guy came, he did minimal work and definitely didn't cover all the areas we were promised. We immediately saw bugs again. We called and they sent out someone else- same routine. This time just a little more bait and the guy was gone in 5 minutes. The THIRD time they sent someone to fix it, he was gone in the same amount of time. I'm convinced all the put out was sugar water because we still have A LOT of bug activity. My husband finally got in touch with someone to cancel services this morning, and after A FULL ON ARGUMENT with him, they cancelled the service and still charged us a $200 cancellation fee! Apparently, the demise of Kama'aina Pest Control has left an opening for more criminal con-artists in this arena. Do yourself a favor, and choose another company. read more

These guys are awesome they did such a great job catching birds at my work I decided to use them for my termite inspection report when I bought my home. Very thorough and communication was great highly recommended! read more

Ecoshield is the best! I have used Ramon Silva as my technician on several occasions to treat my kitchen for dry wood termites. He is absolutely the best at treating these "buggas" - shows up on time, wears protective caps on his shoes in the house, very professional in his demeanor, and knows the nature & habits of these termites like a college professor! If you want the best treatment in town for termite problems, call Ecoshield and ask for Ramon Silva. You won't be disappointed! read more

Ecoshield Pest Control did a incredible job for me on my property with taking care of all of my pest control needs! Jason, Anthony and Aaron are all super professional with their work! They took the time to do a very thorough job and their customer service was excellent! Once you've combed through the rest, call THE BEST pest control service in Hawaii, Ecoshield Pest Control, you'll be happy you did!! read more

Randy knows his stuff and a true pleasure to work with. Professional, prompt and friendly is just the half of it. Randy and his company brings to the islands a top notch company offering premium pest control at very affordable rates. Thorough assessment/treatment of our home and property allowing no place for the pests to run. Don't make a move with your pest treatment needs without first talking to Randy and his team of professionals at EcoShield Pest Control. Mahalo Randy, you will be back! Tony read more

Termites had made their presence known in my home. Ramon came recommended by a family member and I was not disappointed. I called on Monday, he inspected my home Tuesday morning, provided a reasonable quote within the hour and treated my home on Thursday. Ramon was our inspector, sales rep and exterminator. read more

Had our third service with Ecoshield. Rex was running late to our appointment but he was worth the wait! He is very thorough and cares about doing a good job for the customer. He is very friendly too! He reassured us that ecoshield appreciates our business and would not pull a no-show like our last company. Ecoshield service has been really good so far. They even came out quickly and took care of a wasp issue several weeks ago. I really look forward to having Rex come out for our next appointment! read more

A door to door salesman, Jonny, knocked on my door today to sell pest control services! Very unprofessional due to the fact that he was not wearing a face mask! Face masks are currently mandatory in public! Then approaches me to hand me a flyer! read more

Randy from ecosheild was very nice and professional. He seemed very knowledgeable about his profession and have been doing it for years. He was very though and checked under the carpets and in the wall. He helped explained everything he was doing and what he was using. I liked that his chemicals that he used were not harsh, so that we can go back to regular living in just 1 hour after he finished and it wouldn't be poisonous if we touched or inhaled the fumes. Then he said he willl be coming back in 3 weeks for a follow up. read more

As long time customer and someone who had brought this company several referrals, I immediately cancelled my service for both of my properties when there was a change in management. One of the most off putting individuals I have ever met- Jeremiah was rude and condescending and I cannot image how this person is in customer service. I have since found a much superior pest control company and would never consider EcoShield again. read more

Not a customer nor did I want to be, came by my house when I had my mentally disabled sister at home (she can do tasks but has a hard time understanding contracts and what she consents to, she needs extra assistance with reviewing things with another adult to fully comprehend) an eco agent came to our address while she was alone (most times we have a no soliciting sign that STOPS people from approaching our door in plain sight, also signs displaying autism awareness and to be mindful) she opened the door thinking it was the mailman and from what my sister explained to me he said we already had service and was coming by to do the service. He reviewed MY PERSONAL information with her and not understanding she said yes ok, sounds good and went right along with it not realizing he was signing ME up for services SHE WAS NOT UNDERSTANDING SHE WAS AGREEING TO! This kind of behavior is NOT ACCEPTABLE! Would not recommend doing business with a company who takes advantage and manipulates the situation. Thank goodness he had the KINDNESS to send an email with no contact information confirming the AGREEMENT! would not recommend. read more

Great customer service and the technicians are always on point when providing treatments on our property. Service is on a contract minimum one year and they offer touchups in between at no additional charge. We have found this to be very beneficial through the seasons and weather changes. Since having treatments for several months now we have not had any issues with pests other than weather change which is normal to see an uptick in pests during those times. Even then it has only been twice that we have needed a touchup. Initially I was also concerned about the safety of pets although they said it is pet safe and I have not had any actual issues experiencing any reactions. It is harder to reach them on phone but they are very responsive on email. The service itself practically doesn't take any time from your schedule they literally just need maybe 5 minutes and they are in and out. I like that it is fast and doesn't take up much of my time from doing other things. The technicians are usually early for appointments we only had one instance that they were late but we've never seen that person before they're definitely not a regular worker. The technicians are also very good about making contact with you before starting service or entering property or walking around your property. We have never had an issue with rescheduling or running out of solution as many others here say, so knock on wood I really hope this never happens to us! It seems like a lot of people have the same technician but we get a different person each time. read more

I was skeptical at first with the door to door sales, but after two months I'm sold. Ecoshield is more affordable and safe then most pest control companies and provides excellent service. Met the owner Randy on our third visit today. He's very personable, knowledgeable and takes the time to explain in detail each question I fired at him. I would recommend this company to anyone looking to switch to a reliable company that works hard on every visit for their customers. read more

Ramon from EcoShield is the best on the island. With his 24 years of experience in this field, he's very knowledgable. He arrived on time and went straight to the source. He inspected the area and treated it that day. All I can say is he is a hidden Gem. Don't waste your time calling around. This company is legit and the prices are very very reasonable. Thank you EcoShield for seeing us on such quick notice. Excellent customer service!!!!! Chee HUU read more

IMG_4953.JPG see pic Huge dead centipedes found in back yard few day after our 2nd treatment Happy that every ingredient in their pest control is all natural as read on the product read more

Excellent customer service!! Very informative, Justin explained the entire process step by step. It's been an hour since they left I checked along the foundation of our home usually you would see ants crawling up to get under the siding they're completely gone. We have 3 dogs, a cockatiel and a turtle it's good to know their products are pet friendly. Very affordable, I would definitely recommend ecoshield to my family and friends. Job well done guys!! read more

Their product doesn't work and trying to cancel is extremely difficult, painful and expensive. Also, their sales people are pushy, their technicians are undertrained (2 out of 3 of them anyway) and did I mention that their product doesn't work? We started service, saw no decrease in pests, called to cancel, were put through the ringer and convinced we just needed to get another service, got the other service, still had pests, called again, literally had to argue and demand our service be cancelled, then we got charged for it all. Maybe if they trained their technicians how to do pest control as well as they train their customer care people to NOT allow you to cancel service, their product would work. Our second treatment was just a guy with a spray can spraying where he saw bugs. I wouldn't be nearly as angry about their product not working if it were easier to cancel and they didn't charge me so much to cancel. Ill never go back! read more

This review is for EcoShield Hawaii. Worked with a technician named Chris. He was super knowledgeable, thorough with the treatment of our home and very friendly. Would LOVE to have Chris be our "regular" technician!! Thanks brother read more

I just had Eco Shield Pest Control Sevice our home and we had the BEST TECHNICIAN!!! Mr. Perez was outstanding! Very professional even our Guard dog loved him... Thank you so much for providing such great service. read more

Just had Eco Shield spray our house and Obi did a great job. Friendly and courteous.

Chris is the best! He always provides friendly and helpful customer service I wouldn't want to go through anyone else~

I started using this company after they came knocking on my door two month ago. So far it has been hard to reach someone through their office phone. If you do manage to get through, the service seems to be good. They are relatively new on the island. That can mean both good and bad. I am still on the cautious side because of the communication issue, but I am willing to give them sometime to see if they can do a better job than the bigger pest control companies that I have been disappointed with. read more

Ecoshield is a great choice if youre looking for a pest control solution. Our technician Tracen did a great job. Fast and friendly and gave us some information on the problems that he could see. read more

These guys are awesome. Have been a loyal customers for at least 5 years and I cannot tell you how happy we are with their service. Never had a bad experience with them. They come out for their normal scheduled service and are very clean and professional. Sometimes they come and if were not home they will service the outside of the house and yard and reschedule a time to come and do the inside of the home at no extra charge. They actually do their job outside so well that we haven't needed to service inside for a while. The employees are very courteous and accommodating. They are always happy to come out for touch ups if we notice any increased activity. We recently noticed bees buzzing near our front porch about a month ago and the activity slowly increased. Called them and their bee specialist Jeremiah came out and confirmed a hive just starting in our front porch attic space. He took care of it quickly and professionally. Super happy with this company and their performance. Would give 6 stars if could. read more

As one of the previous reviewers said, these guys walked around like Jehovah's witnesses touting their product. Like so many others, I was hesitant. But Kirk took his time and explained everything. He gave me his cell phone number so I could take advantage of the special that they were offering. Instead, I took my time and talked to neighbors and read reviews, checking BBB and Yelp and so on. I talked to Kirk about the safety of the product, but most importantly, I wanted to confirm what he told me about their company. They will spray the outside yard and get the ants/white flies and other buggies under control. I have a decent size yard and have been having trouble with ants. SO many ants and nothing from City Mill, Home Depot, or Lowes seemed to do the trick. After almost a year of trying to take care of it, I was ready to give up and call a professional. But honestly... I have never heard of a pest control company willing to spray the yard. I called other companies and they all said "no"... they only put a barrier between the house and the yard. I called Kirk back a few weeks later and said... you really, really, really will take care of my yard? Get rid of the ants out there, get rid of the white flies, and take care of the issues I have in my yard? He said YES. So a few days later, Ecoshield came out. I watched the technician spray around the house and yard with the material. He then got out granules (similar to what I would use on my lawn) and he went out and spread that throughout the yard. He then took this really, really long feather duster that had insecticide dust and he used that to dust all the eves of my house to prevent spiders, wasps and hornets from nesting in the eves. I could see an immediate difference. The ants are pretty much gone. We have now found multiple dead centipedes. The little millipedes which were always somehow crawling into the house were gone. I am SO IMPRESSED with the company and how few critters I have in the yard and the house. And yes, weeks later, Kirk gave me that same discount so no pressure to decide that weekend. All in all, I can't be more pleased. A pest control company who helps me with the yard. That is wonderful! Give these guys a try if you are having pests in the yard like I did! read more

AMAZING!!! Is one of the many words that comes to mind when dealing with Randy and his crew. From service to quality control he and his crew are second to none. EcoShield not only services our two acre facility in Kaneohe with full commercial kitchen, living areas, and multiple restrooms but also my home out in Kapolei. He is very knowledgeable in his trade and passionate about his work that shows in the quality of the service that he performs every time they show up. The saying "once a customer always a friend" is evident in the way Randy and his crew treats not only me but my family and my staff members also. Mahalo to Randy and his crew for making us feel like family!!! read more

This is BY FAR THE BEST & NUMBER ONE pest control company my husband n I use n will ALWAYS use! The owner Randy has the best, excellent n superb customer service n service of what he does when coming to our home! Our home is our safe haven n sanctuary as I'm sure it is to most as well. Randy treats our home as if it is his own! His care towards our home is TRULY GENUINE!!! He isn't ur average Joe who is just doing the job to get a paycheck, he treats the area or areas of concern n he will go back to ensure that it is COMPLETELY TREATED PROPERLY! He explains throughly what he uses that gives us knowledge of what it is n how it works...which for us is A HUGE "Need to know" especially because we have little babies. He ensures us that the product is completely safe n also shows us so we see for ourselves! I could go on n on about Randy, his workers n his company but by that time I would become n author because I will have a novel as an entry buuuut....I'll end it with this...we DEFINITELY RECOMMEND RANDY & HIS COMPANY EcoShield Pest Control to ALL...Homeowners, renters, business, schools...etc. To EVERYONE AND ANYONE!!! Check them out!!! Mahalo nui loa Randy for ALWAYS TAKING CARE OF US N OUR HOME AS IF WERE YOUR OWN!!! read more