I had an excellent experience with Sparkling Fresh Water from beginning to end. I worked directly…read morewith Chris, the owner, and he was fantastic. He took the time to explain everything to me in detail, answered all of my questions, and gave me a very competitive price compared with the other companies I spoke with. What I appreciated most about Chris was that I never felt like I was talking to a salesperson. He was straightforward, knowledgeable, patient, and genuinely seemed interested in helping me choose the right setup for my house rather than just trying to sell me something. I came away from our conversation feeling like he was someone I could trust. Then Mario came out to do the installation, and I honestly cannot say enough good things about him. Mario was incredible. Our installation turned out to be more complicated than expected. The location we originally thought would work would have softened the water going to the outdoor hose bibs as well, which I specifically did not want because I use that water for my trees and landscaping. Mario caught this before doing the installation. Instead of just installing it where we originally planned and moving on, he stopped, explained exactly what he was seeing, and helped me figure out a better solution. He found another possible water line at the back of the house and told me he could test it first. He even reassured me that if we cut into the pipe and discovered that the plumbing wasn't routed the way we hoped, he would put everything back the way it was and wouldn't charge me for an installation that didn't work. That gave me a lot of confidence. We tested the line, and fortunately it turned out to be perfect. Within about 15 minutes, Mario was able to demonstrate exactly how the plumbing was divided: this line supplied the inside of the house, while the other line also supplied the outdoor hose bibs. That meant we could soften the entire house while leaving the outdoor water untreated, exactly how I wanted it. Mario was extremely patient, professional, knowledgeable, and just genuinely pleasant to work with. He could have easily taken the faster route, but instead he took the time to make sure the system was installed correctly for my house and my needs. That kind of attention and integrity is something I really appreciate. Between Chris taking the time to educate me and give me a fair price, and Mario going above and beyond during the installation, I couldn't be happier with my experience. Five stars without hesitation. I would absolutely recommend Sparkling Fresh Water, and a huge thank you to both Chris and Mario!

Ladies ~ I did a lot of research before choosing a company…read morefor a water softener. I knew I wanted professionalism, great communication, an outstanding warranty, and a company with years of experience. I found all of that with Sparkling Fresh Water. Chris, the owner and licensed professional, came to both of my homes -- one located in the High Desert -- without any hesitation. He explained every detail of the installation process and patiently answered all 100 of my questions. The installer, Mario, was just as impressive. He was professional, knowledgeable, organized, and left everything spotless after the installation. I was so happy with the experience at my first home that I had them install another water softener at my second home in Chino. Ladies, with all the money we spend on clothes, skincare, and hair products, getting a water softener has honestly been one of the best investments I've made since marrying my husband. I spend good money on my hair and skin, and I noticed a difference immediately! My hair feels softer, my skin feels better, and overall it's been amazing. I truly feel like I found the fountain of youth. Five stars to Chris and Mario!

Reached out for a quote and Oscar immediately texted over different configurations and price…read morepoints. Pricing was competitive and straightforward. After a configuration was decided, Oscar set up an appointment, came on time, and installed everything as described. Incredibly efficient and straightforward, no upselling or pressure for different options, and operates exactly as described. Would recommend and use again in the future.

Excellent service, my wife and I are very happy with Diamond Pure whole hose water softer and RO…read moresystem. Highly recommended.

They have lazy drivers. We live in a complex and they delivered my water on the driveway in front…read moreof our gate and in the way of our parking space. Other companies that have delivered water in the past deliver five extra feet and out inside our gate. This driver also didn't take our empty water bottles. I guess free water for anybody that drives by and see it sitting there for everyone to see since they were too weak to place inside the gate.

Not sure since they merged with Primo, issues started to arrive again or what!…read more My Family has a scheduled delivery for today 9/30/25. At noon, I called to check for our delivery since our bottles usually arrive in the morning. Customer service personnel checked and said the delivery still on route and estimated time is 2:00 so I waited. 5 pm came around and no delivery showed so I called customer service again. The Agent was Not helpful at all. She doesn't know what branch my house is contracted to and did not offer any solution. Instead she said to wait till 8pm. We waited and still no water. Is there any direct number or someone I can call directly since the 1800 number has proved they are useless!!!

Wow. Absolutely amazed with Ken and the wateriffic team! I spent months of time and research…read morelooking for a system that fit my needs for a large family of 7. Everything available on the market was either not big enough or over priced. Im so happy I came across Watterfic. After a 30 min phone call with Ken I knew he was the real deal. Every question I had about the tanks, the valves, capacity etc. Answered thoughtfully and with the professionlism youd expect from an expert. Ken right away built me a custom system that fits my needs and at a fantastic price. I got 4 other quotes and nobody got close to touching what Ken was offering. The install was perfect. Ken's and his teams professionalism and customer service is unmatched. I've hired many contractors before and nobody has had the customer service skills he had. I peppered him with endless questions and he answered every single one. My water is night and day difference too. This is hands down the greatest quality of life purchase and investment I made and im glad I had Ken and the Watterfic team do the work.

For those looking into softening your water, definitely consider Waterrific. Ken was super nice to…read moreschedule us ahead of schedule so we can get our soft water asap. First of all, he was super quick to respond. Within 1 minute of sending out a request, he responded right away with a call. At the end, we decided to go with the DROP city smart water, which is a conditioner and water softening system. To go with it, we also opted for the RO installation. If you have extra to spend, definitely get the RO water. It's the waterdrop x12 and really expensive if you decided to get it on amazon and install it yourself. Installation took around 6-7 hours for everything and Ken takes time to explain how to use the system thoroughly. He answered all my questions on the spot. The price was extremely reasonable as well. Not saying it is cheap, but it is a great investment for your home. I already started feeling a difference washing my hands.

I had a great experience working with Martin from West Coast. He was very professional,…read moreknowledgeable, and helpful throughout the entire process. He took the time to explain the system, answer all my questions, and make sure the installation was done correctly.

Our experience was great! Amanda came to quote the project and was very helpful in explaining the…read moreinstallation process and equipment involved. Scheduling was fast and easy! Martin, our installer, arrived on time and did a wonderful job with the installation. I appreciated how he coordinated water shutoff and testing easily with us and was quick and efficient with his installation. All the plumbing was done cleanly and professionally and he took the time to explain maintenance and operating information for the softener system. Water quality is noticeably improved and we are very happy with the result!

I was ready to spend a ton on a new water softener. The company that sold me mine wanted $450 just…read moreto come check it out, and every other rep I called barely listened and just tried to sell me a brand-new system. Then I found Miguel from Polar Water, and I'm so glad I did! Right away, he actually asked me what was wrong with my current system and why I was looking to replace it especially since it was only a few years old. No one else even bothered to ask. We talked about a new system, but instead of just selling me something, he actually checked mine out first. Turns out, it wasn't broken at all just a clogged brine tank. He cleaned it out, replaced a water line, and got everything working again. Super honest, super professional, and didn't try to take advantage of me like the other companies did. If you want someone who actually cares and won't just sell you something you don't need, call Polar Water!

I can't recommend this business highly enough. Miguel was so easy to work with and put in a great…read moresystem, very quickly for my daughter. He helped me understand every step of the process and was so accommodating in every way. I feel like he puts in a high quality product for a reasonable price and he'll help them service it, when the time comes. He even gave us a choice about the color of the new spout! My daughter just that Miguel was also able to route their fridge water through the new system as well. Wow, I wasn't expecting that bonus, I'm so pleased! What a great guy and a superb local business!

I shopped around for a while before I decided to go with So Cal Water Systems for my parents' home…read more Scott is extremely knowledgeable and actually knows his product not just a sales person who is pushing a product. Other companies sent sales people who obviously did not know what they were talking about when I test their knowledge by asking them questions I knew the answers too. I don't leave reviews often for things but in this case, the excellence of this company could not go without recognition. This is a locally owned company which is a huge plus for me because I love to support local business. Scott did the installation and my parents and I were mesmerized by how clean it was. We immediately noticed the change in the water and are very happy. It doesn't stop there. We are getting epoxy installed in the garage and Scott told me not to worry, they would come disconnect everything, put it to the side for the installation and then connect it back after. When I logged on here, I saw that there were some poor reviews which peaked my curiosity. I looked at them and I can honestly tell you that these people don't know the kind of system they have. They obviously did not listen because everything was explained meticulously. They are comparing this system to systems that are subpar. Also complaints about spending a few extra dollars for service and filters. If your health and well being is not important for you to spend a little extra money and you would rather spend that money on a 10 dollar Starbuck coffee filled with diabetes then you are a lost cause. I 100% recommend this company and I just recently bought a house of my own and will have them install one there as well.

Just had Devin service our 19 year old system. He was very pleasant to work with, knowledgeable,…read morerespectful and quick. The pricing was very fair, we will definitely use So Cal water systems in the future.

I started looking into water softener companies after some of our appliances were getting damaged…read moreneeding replacing and our youngest having ezcema but kept getting worse. I've reached out to several companies but none of them was as straight forward and reasonably priced as these guys! I spoke with Raymond first then Joseph after when I was ready to proceed. They explained everything easily and to the point. We had our water softener and RO water filtration (under sink) installed last Thursday and what a difference these it has made! I love how soft the water feels and you honestly can feel the difference when washing your hands and showering. I wish we got one sooner. Btw, I had some questions afterwards and they answered everything patiently and friendly! I hope this company continues to grow and expand because their service and quality is great and I hope this review helps more people make their decision with going with these guys for their water softener and drinking system needs!

Great experience with Supreme Water. Raymond and Joseph were…read morevery responsive and helpful throughout the process and answered all my questions clearly. Rene and his installation team arrived on time and completed the install efficiently and professionally. The quality of their system stood out compared to other options I considered, and the pricing was very reasonable. Everything went smoothly from start to finish. I'd highly recommend Supreme Water to anyone looking to install a salt-free water treatment system.

Got my water softener installed. They respond quickly whenever I have questions and even shared…read morehelpful videos to walk me through things. Highly recommend!

I reached out to Fina Water Systems & DLC Construction recently for help installing a water…read moresoftening + carbon filter system, reverse osmosis system, and Moen automatic water shut off. Carlos was quick to respond and provided a fair quote after sending him appropriate photos and videos of my home. Scheduling was quick and easy. On the day of the install, Trevor was the superstar and performed the installation for all the systems. Jimmy also stopped by to quickly add an electrical outlet for the water softening system. Trevor was kind, worked efficiently, and was very good at confirming exact details with how we wanted our systems installed (e.g., where we wanted the softening system to drain, the exact location for the reverse osmosis faucet). His work on the pipes was also very clean, and he did a great job educating me on how to use the systems and proper maintenance. They also threw in a free first bag of salt. Overall, had a fantastic experience and will be recommending them to our friends and family. We also plan to reach out again in the future for a new water heater.

Josh and Mike were super helpful and quick to respond. Highly recommend for help, they were able to…read morereplace my faulty regulator, replace faulty soft water softener system. Taught me how to use it better and answered questions after install. Best value and band for the buck that I found.

Mike was referred to me by a coworker and has installed two water softener systems for me and…read moreanother for my parents. His son and another worker came out the second time. Also put in reverse osmosis at both homes and an instahot as well. Very quick response time and turnaround in terms of getting parts and installation done, he isn't messing around when it comes to getting work done. For various reasons my second system had several glitches along the way and with a little persistence had Mike come back out and he was determined to make things right and he did. Sometimes did take an extra nudge or two but once he sets up a time with you he'll follow through. The other thing is he may not always be the cheapest quote out there, was willing to work with me on some items, but overall I figure you are paying for the experience, efficiency, and equipment quality.