I was recommended to ECS when my heat pump died. I put in a work order request and also requested a quote for a new system as I knew ours was over 20 years old. Within an hour I got a call from the owner, Andy and scheduled him to come out to give me a quote on a new system. Not long after that I received a call and scheduled service for the following day, just in case. In the end, we went with getting a new system put in. Andy was very professional and answered any questions that I had. We were lucky enough to get our new system installed within 3 days, which was great!! Again, Andy came out with Gus and they had us up and running by the end of the day. Again, very professional and polite. I also, wanted to thank Shannon for calling us and getting us scheduled for the service appointment, just in case we didn't get a new system. At the end of the day, I signed up for one of their service contracts. I am extremely happy with their service and the way they treated my family during our process. Thank you to ECS for being quick and efficient and giving us a cool summer!!! read more