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    Stoudt Plumbing Heating & Air Conditioning

    Stoudt Plumbing Heating & Air Conditioning

    3.8
    (6 reviews)

    I had our AC repaired finally…read more Chose Stoudt plumbing and HVAC The first time they came out and said it was low on refrigerant and that a hose was installed wrong. This was the first problem in the 2 years I've had it. They filled it, I paid them and they left. A few days later it stopped cooling again. Again they came out but finally found a leak. Said the part was covered by warranty and they would order it. I didn't hear at all from them for about 4 days. Finally, I called and Jeff said the part would be here on Friday. Friday came and went. Monday came and went. No call. Again, I call Jeff and am told the part was shipped to the wrong location and it will take until Friday to get it from Mechanicsburg to the office here. It was 3 days from then. Again, Friday came and went. No communication and no answer to two calls. Set up appointments to have it repaired and no show each time. Finally answered my calls and told me his grandson was born and he was busy. 5 days he could have at least called or texted. I would have been happy to wait had I been told. Finally came out today. Late and no call. I called and was told they were on the way and they had to wait until the rain stopped. No problem. Call me and tell me. I understand there are things that are out of his control. Today they got it fixed. Replaced the coil which was covered under warranty. $610. $585 was the labor charge for two hours. Even if the last visit was included it would be a total of 3 hours or so. I cannot recommend and actually discourage people from using Stoudts plumbing.

    Called this place to come take a look at my drainage system - our basement bathroom flooded from…read morewater coming back up though the shower drain. The first time they came out they augered the pipes and called it a day. Fine - no more clog and everything seemed OK. I had to call them out a second time because the same thing happened. They stayed a little longer, said they cleared the line, charged me and left. I had to call them a THIRD time. Told them how they had already been out here a few times already and to see if they could investigate further to find the cause of the problem. I expected them to run a camera and stay until they found a problem. They were at my house for an hour or so and said they were done. I asked pointedly if they had found the problem - they said they saw nothing, charged me, and left. I called them to complain that days after they were out there was still a clog and they gave me a excuse saying they'd have to charge me again to have someone come out and complete the job they should have the first time Two days later and I have another plumber out here with a camera and a jet clearing my main sewer line of a rock and a clog that was farther down the main line. Theyve run a camera down the pipe and have had me look at what they are seeing. They've been here almost 5 hours and have been extremely polite and informative. I will NEVER call Stoudt's ever again and will tell anyone I can about their terrible service and lack of integrity. I waste over 600 dollars with this criminal company.

    Haller Enterprises

    Haller Enterprises

    2.1
    (117 reviews)

    Response time was great, did not oversell me. Best use of AI so far was finding that it presented…read morethe cost as the expected fair market value for all of the work done (PRV, new Bradford White unit, Exchange tank, disposal, and response time was under 1 hour from reporting and the fix was completed under 5 hours from reporting). Thanks Joel and the Lititz supply crew! (Probably could have been under 4 hours if Harrisburg supply was available!)

    Customers of ALL HVAC companies beware: First, let me…read morepreface this review with a little background. I have been in the HVAC industry for 38 years, and five of the best of them was as an employee of Haller Enterprises. I respected the company so much that I maintained a service agreement for my system throughout my stent with other employers. They have crushed that loyalty. I will also say that there are 'bad actors' in all businesses, and an employer may not be able to 'weed them out' until it is too late. However, it is how the company responds, when an incident occurs, that 'makes or breaks' the quality and standing of that company. On December 4th, 2025, a service tech from Haller Enterprises, Inc arrived for my annual heater service. After a short time with the furnace, he came up and explained that the furnace had a cracked heat exchanger, showing me a picture of said crack on his ipad. He stated that he had to, by law, turn off the system, and the oil supply to it, and "red-tag"ed the unit as 'dangerous or deadly' to operate. I replaced the unit using another company. The owner and installer of the new unit stated that upon removal, he found no crack in the exchanger. I had another tech and friend come out to inspect it with the same determination. (At a later date, Haller sent their own tech to inspect the exchanger, again with the same conclusion. They also requested that they 'take' the exchanger back to the office for a more thorough inspection. I refused that request as I felt at that time, it would become evidence, and I did not want it to accidentally disappear.) I then contacted Haller Enterprises with this information and asked how they would like to proceed with the matter of my replacing a piece of equipment that did not need replacing. I was promised a quick response and received none. I then made another seven contacts with management to amicably resolve this matter. Each time I was told that they would respond either in a day, or on a Friday, responding on the following Monday. Each time, I received no follow-up. So, unfortunately, I must resort to letting the judicial system settle the matter.

    N S Johnson - hvac - Updated August 2026

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