Had them out to replace two toilet feed valves with supply hoses, a faucet, the inner parts of two…read moretoilet tanks (fill valve, flappers) and two sink baskets that had cracked. They responded quickly, worked around some schedule conflicts (on our part), and did everything with professionalism and quality.

Excellent service finish job in timely manner. Install new boiler in my home. Even on a cold day…read morethe brought portable heaters so my family and pet stayed warm. Will keep them in my phone book to call for any problems

I had our AC repaired finally…read more Chose Stoudt plumbing and HVAC The first time they came out and said it was low on refrigerant and that a hose was installed wrong. This was the first problem in the 2 years I've had it. They filled it, I paid them and they left. A few days later it stopped cooling again. Again they came out but finally found a leak. Said the part was covered by warranty and they would order it. I didn't hear at all from them for about 4 days. Finally, I called and Jeff said the part would be here on Friday. Friday came and went. Monday came and went. No call. Again, I call Jeff and am told the part was shipped to the wrong location and it will take until Friday to get it from Mechanicsburg to the office here. It was 3 days from then. Again, Friday came and went. No communication and no answer to two calls. Set up appointments to have it repaired and no show each time. Finally answered my calls and told me his grandson was born and he was busy. 5 days he could have at least called or texted. I would have been happy to wait had I been told. Finally came out today. Late and no call. I called and was told they were on the way and they had to wait until the rain stopped. No problem. Call me and tell me. I understand there are things that are out of his control. Today they got it fixed. Replaced the coil which was covered under warranty. $610. $585 was the labor charge for two hours. Even if the last visit was included it would be a total of 3 hours or so. I cannot recommend and actually discourage people from using Stoudts plumbing.

Called this place to come take a look at my drainage system - our basement bathroom flooded from…read morewater coming back up though the shower drain. The first time they came out they augered the pipes and called it a day. Fine - no more clog and everything seemed OK. I had to call them out a second time because the same thing happened. They stayed a little longer, said they cleared the line, charged me and left. I had to call them a THIRD time. Told them how they had already been out here a few times already and to see if they could investigate further to find the cause of the problem. I expected them to run a camera and stay until they found a problem. They were at my house for an hour or so and said they were done. I asked pointedly if they had found the problem - they said they saw nothing, charged me, and left. I called them to complain that days after they were out there was still a clog and they gave me a excuse saying they'd have to charge me again to have someone come out and complete the job they should have the first time Two days later and I have another plumber out here with a camera and a jet clearing my main sewer line of a rock and a clog that was farther down the main line. Theyve run a camera down the pipe and have had me look at what they are seeing. They've been here almost 5 hours and have been extremely polite and informative. I will NEVER call Stoudt's ever again and will tell anyone I can about their terrible service and lack of integrity. I waste over 600 dollars with this criminal company.

From MY expeience with them, Excellent company from initial diagnosis, to sales rep, to install…read morecrew to follow up. All called ahead to confirm arrival time, all within designated window, and all had picture I'd on text of person/s coming. Will use again for HVAC issues and maintenance.

I would like to begin by stating that these are my personal opinions and observations concerning my…read moretime spent and experiences working with Leaps and Bounds. Other individuals may have different opinions and experiences, but these are mine. My tenure at this company was very short lived. I'd been attracted to it after seeing their social media posts and ad campaigns. Employees were prominently pictured on social media, meetings/company breakfasts shown, and happy customers pictured next to their new equipment. I was even included on two social media posts during my short tenure. I discovered, in short order, that the company's social media/advertisement persona was not entirely accurate to it's real life culture, values, and day-to-day operation. I worked in the company's HVAC installation department, so I can only confidently present my opinions based on my experience with this end of the business in particular. The company does operate HVAC service and plumbing service/installation. I've no experience in those departments. Leaps and Bounds (L&B), formerly AC Service Pros, has been in operation for approximately 2yrs and has begun rapid expansion of it's business model within the last year. It is my opinion that with that expansion has come rapid and significant decline in quality of workmanship and compliance with the Pennsylvania Uniform Construction Code (PA UCC). I had observed, reported, and attempted to rectify issues with installation that I believed went against customers' best interests, standard trade practices, and that were, in some cases, blatant violations of PA UCC and EPA 608. Opinions and observations presented in later paragraphs will explain why I have come to this conclusion about the company. Firstly, I had observed that a decent amount of L&B's installers had less than one year of experience in the HVAC trade. Most began their HVAC career with L&B and had assumed that L&B's company practices, operation, and lack of oversight/back end support were standard within the industry. After all, their only point of comparison was L&B. Certain persons working with and recovering refrigerants also had no EPA 608 certification at any level and were not being directly supervised by an individual who held a certification. Sometimes, certification holders were not even on site. With that said, L&B had some installers with an abundance of experience and proper certifications. However, this would lead to extremely large variations in quality of installs from job to job. Additionally, concerns amoungst more experienced installers regarding job quality, back end support, and logistical support were ever present. The turnover rate for experienced installers was high due to these factors. In fact, the install manager that interviewed and hired me had quit within a week of my hiring. Call backs and warranty repairs on equipment that was less than one year old was routine for this company, and mainly stemmed from their use of less experienced persons as install technicians. Restricted TXV's and filter dryer replacements were common due to their non-use of nitrogen flow when brazing and excessive use of brazing material, causing excessive build up of contaminates within the lineset. Other common call backs would include supply/return ducts and trunks falling apart due to improper securing methods, system issues due to a plethora of ductwork deficiencies (improper sealing, undersized returns, supplies not receiving enough airflow leaks, ductwork/grilles falling apart or off the wall, etc...), leaks stemming from non-glued PVC fittings or backpitch, system failure caused by improper wiring. One specific issue that I'd like to mention would be a warranty call that I responded to in which the installing technician ran a 10/2 UF wire up the side of the home and wire stapled it across the home's asphalt shingled roof, running it back down the side of the home to the mini split ODU. A run across the basement and along the house's siding was possible and is what I had replaced the previous run with. The roof was obviously compromised and shingled needed to be replaced due to the previous installers negligence. The company meetings that I had experienced also differed from what had been portrayed on social media. The first meeting I had been in attendance for consisted of one of the owner's, Brandon Carey, all but yelling at everyone in attendance in regards to many of the quality issues and callbacks that I have mentioned in previous paragraphs. Rather than taking responsibility for their role in the issues regarding quality and call backs, by means of using in experienced technicians as leads and providing minimal support/training, installers were singled out in front of the group and threats were made to reduce pay or move to flat rate based pay due to the issues. No solutions like increased training, supervision, or creation of a company wide standard practices booklet were provide

Roger did a great job doing the winter maintenance check up on both the heating and cooling units…read more He was thorough, efficient, courteous, cheerful and very patient in answering my questions. He is an asset to your team. Taking the opportunity to thank ECS for taking such good care of me!

Roger did a great job doing the maintenance check up on both the heating and cooling units. He was…read morethorough, efficient, courteous, cheerful and very patient in answering my questions. Roger is an asset to ECS and I would recommend him without hesitation!

I contacted CleanAir and requested them to come clean our air ducts. Ed called back within hours…read moreand we set up an appointment. He was prompt with arrival and upon inspecting our ducts, he said that he thought we could wait a few years because they weren't that bad. He would do them, but suggested we save the $$$ for a few years. Who does that?? He has my business in a couple years! Honesty. You don't see that too much anymore.

Great experience with CleanAirVent. Very easy (and quick) to schedule the vent cleaning. He showed…read moreup on time and was done quickly. Highly recommend him.