***BEWARE*** I had a…read moretruly disappointing experience at G7 Electronics while trying to get my iPhone 13 screen fixed. I went in with high hopes, having had positive interactions in the past, but this time was very different. I explained to the technician that my screen wasn't functioning. He confidently offered to replace it in about 5-7 minutes for $157 (or $155 via Zelle). After a quick comparison with another store that quoted $225, I decided to proceed. When he finished, I noticed the screen looked blurry, and there was a warning that said "unidentified part detected." When I inquired about it, he mentioned a genuine part costs more and didn't let me know a non-genuine part would be used. I would've preferred to pay for the real deal! Things escalated quickly. He became visibly frustrated, saying he'd need to talk to his boss. After some time, he returned but had reverted my phone back to the non-functioning screen! When I asked why, he couldn't give a clear answer. In the end, he refused to give me my phone back and actually demanded $50 for the service I never received. Feeling cornered and frustrated, I ended up having to call the police--something I've never had to do before! If you're considering G7 Electronics, I really don't recommend it unless you're looking to experience disappointment.

DO NOT GO HERE! I came in with a xbox series s to fix a broken hdmi port. I noticed it says "same…read moreday fix" in the front of the store so I assumed I was gonna receive it the same day but it took at least 2 weeks for the owner to fix. When I came in to receive my xbox it looked good at first but after i plugged it in and played it said "no signal" and I unplugged the hdmi cable to check the hdmi port only to find the port LOOSE and DETACHED from the motherboard. The owner gave me a warranty for 2 weeks if anything happens and I went back to the shop to see if he can fix it for me again and he said I HAVE TO PAY 70 DOLLARS TO FIX IT AGAIN? What is the whole point of the warranty? This place is a money hungry scam! I later then decided not to fix it and then a few weeks later i texted the owner and asked if my own xbox is in the shop AND I WAS LEFT ON READ! Do not go here!

Fantastic, quality and honest work and just as superb customer service…read more I was greeted with a smile, kind words and fast service. The work done on my phone, as corroborated by an out of state college friend in the business, was honest, quality and fairly priced. My 11-year-old twin boys found this place when my phone died and stopped workin. 20 minutes after arrival my phone was fixed and has worked great since. I recommend highly to anyone. In the future, be it repairs or just buying a case or charger, I would give them my business in heartbeat!

I again am leaving a stellar review for Direct Phone. Yesterday was at least my 5th trip over the…read moreyears. This time my wife's older iPhone needed a new internal battery. Even though I've worked with Direct Phone many times I still looked around for pricing. Direct phones current prices were terrific. Process took 15 minutes. Covid protocols in place so felt safe. New battery performing perfectly. Definitely use this repair service!!!

Excellent service top notch repair continue to do business ... had a couple of iPhones fixed there…read more.. .. price reasonable and fast turnaround .. check him out .. thank me later ..

I was looking for new cell phone service and a phone. They had a variety of new and refurbished…read moredevices to choose from. I got a really good deal and will making this my home base for all my future purchases. I recommend going here before you make any purchases I guarantee you'll walk out a happy customer. Thank you for your outstanding service Patty Rice

Incredibly professional, reasonably priced, timely and all around excellent services. Highly…read morerecommend. ;)

I've been coming here for years anytime I had a problem with any of my phones…read moreHighly recommend this location Best prices great work and fast I never go anywhere else

I had a very frustrating experience with this business and would not recommend it based on what…read morehappened to me. I brought my iPhone in on 4/7/26 for a battery replacement. I was told to leave the phone charging for several hours and not to use it, which already seemed unusual, but I followed the instructions. The next morning (4/8/26), the phone would not turn on at all. I went back to the shop right when the listed opening time said they would be open, but the store was closed. I ended up waiting and coming back multiple times, and the business did not open until after 2 PM. This made it very difficult to get timely help. When I finally spoke with the technician, he examined the phone and told me that there had been a short circuit. However, he did not take responsibility for the issue and instead tried to explain it in a way that suggested it wasn't related to the repair. I requested a refund for the battery replacement service since the phone was no longer working after the visit. Initially, there was resistance, but I was eventually refunded $66. Overall, the experience involved poor communication, long delays in opening hours, and a repair that resulted in my phone no longer functioning. I ultimately had to replace my phone. I recommend asking detailed questions about repair policies, turnaround time, and warranty before using this service.

VIP level of service! I, like others, made the mistake of dropping my iPhone without a case…read moreprotector. The back glass shattered into several pieces, so it had to be replaced. Apple quoted over $350 and required me to go to a local store, schedule an appointment, and wait for the repair. I could not interface with anyone at Apple, but had to click through multiple links. Meanwhile, I called New Era, and they messaged me back immediately, saying they would look into my request. They offered me a time that worked for MY schedule (within their working hours) and quoted $100 less than Apple. In addition, they offer pickup and drop-off! The owner messaged me himself and came to pick up my phone so I could keep my work-from-home meeting. Within an hour, I was at the store picking up my phone. Case repaired and no hidden fees, just the agreed-upon price! I would definitely use New Era again, but hopefully not too soon....

I had the misfortune of requiring a major screen repair on my phone after a fight broke out at a…read moreevent I was at. My phone was knocked off a table and landed straight on marble screen side down. There was total darkness on the screen as well as in my life. While I am not glued to my phone on social media, like most people, I do it a lot for making reservations, Yelp check-ins, emails and text messages to a few people. I do have a second phone, so all was completely loss, but this was my primary phone. As it was a Friday night, I reached out to a few places on Yelp and New Era was the only place that responded right away. The Doctor and I were scheduled to leave town the following week and I was trying to get the phone repair ASAP to take with me. Juan was very responsive and took care of me right away. The repair looked amazing with the screen working as intended. Unfortunately the damage was not just with the screen, but far more extensive than initally thought. Not sure what happened during that fall, but the phone would not stay connected to network, even though my second phone as well as The Doctor/Queen's were fine. I ended up needing another phone, which was needed as I wanted something smaller for going into my smaller Louis Vuittons. But the work that Juan did was amazing and fast, and the price was just right. I am going to take in my HP for a rehaul, just haven't had the time to do so yet. But I will be taking it as well as some other ones in for additional memory, etc. to improve the performance.

Apple charged me $550 for a camera repair and LH Gadget Repairs helped me out for less than half…read morethat price. The service was great and quick. I would recommend !

I love this place the environment is amazing and the owner is king and would tell me straight up…read morewhat was wrong with my phone i would recommend to anybody this guy is amazing and is good at what he does 10/10 service and 10/10 customer service

Don't waste your time here place is horrible terrible customer service. The guy didn't even fix my…read morephone and made me pay extra charges for him breaking my phone and none of my screws were placed back in the phone my battery was taken out and left moving around in the phone wish I can leave no stars but

Great store! The owner is very knowledgeable and helpful. Great variety of cases and screen…read moreprotectors. Prices are way better than the big box stores.