They were very professional. I went here to get duplicate keys and rekeying a couple of locks for a…read moreportable safe. Their service was good. I would use them again.

Great experience. Friendly, patient and knowledgeable…read more This was our first time buying a quality safe...and we wouldn't do it through anyone else. Texas Safe and lock were so great from start to finish.

Fast, friendly , fair and knowledgeable. What more can you ask for? Could not ask for any better!read more

I used them about 3 years ago to fix a door lock. They did a great job at a low price, so I just…read morecalled them again. Same experience. Very friendly technician, great work on the lock and very reasonable price. So, they are consistently friendly, interested in doing a great job and very reasonably priced.

Our locksmith was Neal and he was fabulous. We are selling our house so we wanted to change our…read morelock and we wanted a similar one that looked like the one we have. Neal went with me to the store and helped me pick out the right one. I have had other locksmiths come out and never did I have one as professional or personable as Neal. There are so many locksmiths out there but it's customer service like that that sets him apart from others... Hands down he is the best.... Please call and ask for Neal you won't be dissatisfied or disappointed..

If I could leave Zero stars I would have. I called this company to inquire if my new electronic…read morelocks could be rekeyed to match . The lady who answered the phone informed me that yes they could be rekeyed and potentially could be made to match my original standard deadbolt key, depending on the brand. At no point did she indicate that if the electric lock was an off-brand it would be impossible to rekey them at all. She gave me a quote for the rekey service and indicated there would be a service charge for the trip. But again did not mention that if for some reason the technician was unable to perform the service we would be responsible for the service charge. When the technician arrived he looked at the keys and said it may not work because of the brand of electric lock. He was able to insert my standard key into the lock but said he would have to call his boss to ask if he could attempt to rekey the locks . The boss told him He could not rekey the locks because they were an off brand and then they informed me I would still be required to pay the service charge. I let them know that this possibility had not been communicated and asked if the fee could be waived. They said it could not, so I called the office after the tech left and they gave me the number of the boss. When I spoke with Ben (owner) he was condescending and rude, spoke over me and interrupted me and when I informed him that I would have to leave a negative review about their poor customer service, he accused me of extortion! It was quite possibly the worst customer service I've ever encountered in my 23 years of home ownership.

*apparently this review never posted but I came back to move it from my drafts because David…read moredeserves the praise: This place is absolutely amazing. I contacted them because the metal part of my key broke off and got lost. Not only did they respond at 1045 last night they offered to come fix it then. I told David I didn't want him having to come out that late and I could wait until the morning. He showed up around 8 am as promised and was incredibly fast and friendly. The prices we

Client called for lock change order in Allen. They arrived within 15 minutes and was complete in 30…read moremins fixing five locks.

Ryan opened a stuck door in two seconds! The door knob had broken off in the lock and I tried to…read moreopen it for three days. He replaced the door knob too.

The team was excellent. Even came a little early. The delivery and instruction Warwick's and easy…read more Would strongly recommend.

Let me preface by saying I almost have subpar experience with most locksmiths. I find a company…read morewith good reviews (maybe they're paying for reviews), call them, it ends up being a call center, and then some random guy (usually shady looking) shows up, then overcharges. This time I put forth the effort to ask for recommendations on the Next Door app, and that's how I found JDs... JDs Lock Shop was REALLY fast (showed up in about 20 minutes), and even charged me less than what he quoted me because he was able to repair the old lock (instead of replace). He even made a small repair to my back door while he was out, no charge, just wanted it to look right. Rare, old school, family business type service. 5 stars!!! This is how the world should work; honest, hard work, fair prices.

I needed spare keys for my boat cut. I brought the keys with me. They were cut perfectly. They…read moreonly wanted a few dollars but I gave them $20. AWESOME Shop.

Had to adjust doors instead of getting new locks but rekeying worked!…read more Sometimes exterior doors become unalisgned

Duane is an effing hero! He came to look at a door knob that came off from the inside of the house…read moreof the front door . Repaired it instantly and fixed an issue with our gate that prevented it from closing all the way . He worked quickly , efficiently and you could tell he knew his stuff. As he was leaving he asked if there was anything else ... there actually was .... A door issue in our shower the was preventing the knob for locking it in place . He too fixed that . He was in and out of there in 20 min or less with all 3 tasks . We are very grateful to his kindness , patience and professionalism. Will recommend them a million times over!!!

Neal got me out of a bind in an emergency! He came quickly, worked quickly, and got everything…read moreworking again. He was also cost conscious. Finally, he even fixed another door lock I'd planned on fixing later. Hopefully I don't have to call them in an emergency again but I know who I'm calling the next time something happens!

Highly recommended. Neil bailed me out when I did not think there was going to be a solution to my…read moreissue. I put in the request to Yelp, and Neil was not only the first one to reply, but the first to hop on the phone with me and head straight over. I now plan on working with Neil to address some other issues at my business that are non-emergency jobs as well.