Great communication, fair prices, and honest about issues. I've taken my car here twice and both…read moretimes they've done a great job. The first story doesn't make me look great, but I'll tell it like it happened. Story one: The first time I took my car there, my car was having chronic issues with the battery dying (in spite of AAA giving me a perfect battery check multiple times). A pseudo-mechanic friend messed around with it on the weekend, but concluded that my vehicle needed professional help. I dropped off my car on a busy weekday morning without an appointment. They were absolutely packed, but were willing to take my vehicle and try to diagnose the issue. They ran diagnostics and tested it in different ways over the course of a couple days, but weren't able to find any issues. My leading hypothesis is that my friend must have knocked something loose back into place. In any event, when I picked up the car, all they charged me for was the oil change. They could have EASILY charged me a ton for all the trouble my non-broken car gave them, but took the honest and transparent route. My car worked just find after I got it. Story two: During my first trip to Beroth, they identified that I had brake issues. My brakes should have still been under warranty under NTB and I told them I was going to try to see if the warranty would pay for it. I took my vehicle to NTB and they tried to charge me an exorbitant sum to replace damage due to a "failed part" (that I they installed.. that was under warranty...). In any event, I took my car into Beroth and they took care of my problem. They were able to charge me half of what NTB wanted to charge me, and did slightly less work (since some of what NTB recommended wasn't necessary). My brakes have been much better since the work they did. Overall, I'd recommend Beroth based on the two times they serviced my car. They had every opportunity to price gouge me, and they didn't. They were personable and took good care of my vehicle.

Got an alignment in July, both front tires have both since worn on the inside to the wire. Less…read morethan 12k miles. Took vehicle today to ask about reimbursement for front tires at the very least. All I got was a "we wouldn't let a vehicle leave like that you must of ran over something".

Super helpful and fair folks. Drop in here a couple of times and they fixed my tires right away.read more

My car was getting registered and I needed to make sure it didn't need an inspection. They were…read morevery fast & while sitting in the lobby they kept communication flowing. Good prices , friendly faces.

Unfortunately, I probably won't be a customer here anymore. I had set up an appointment for a…read moresimple vehicle inspection for registration and had to wait about an hour until my vehicle got inspected. Normally, I can understand if things don't always go as planned. However, I set up another appoint for another vehicle of mine for another simple vehicle inspection and after waiting 45 minutes my vehicle still did not get looked at. I went up to the counter and requested my keys and walked out. Apparently, there is really no point in setting up appointments when the time of the appointment is not honored. D. Sumners

Just moved back from Raleigh and was looking for a good honest straightforward shop. First time…read morethere this week and everything went well. They called and explained everything prior tome authorizing work tobe done, at a fair price. I'll be going back.

Nov 20 2024 we are pulling a motorcycle trailer on highway 52. Someone alerted us that we had a…read moretire problem... our tire had blown and we were on a very small 4 lane with hardly any shoulder area. We were a mile from an exit and chose to drive to the exit. We looked up tire places and thank GOD we found Stokes tire shop.. talk about a gift from God! Good honest people who cared about our situation. If you need tire help get to them in King, NC!!! Regards Dale and Pam from Illinois

My goto Tire shop! Great service and value on alignments, flat repairs, rotations, inspections.read more

I have been to Christian Brothers a few times, they are the only ones I let pre-inspect potential…read morecars that I want to buy. I had them do both of the used cars I bought and they lasted me forever with regular maintenance. In my experience everyone that works in this facility is honest, fair, they want to help people and they want them to be safe. This is the first and ONLY mechanic shop that I have been to as a woman where I wasn't treated like I was a dunce or less than. The employees here explain things in a way of informing you not persuading you or intimidating you with fear that if you don't complete the job something extraordinarily bad is going to happen. They give you realistic expectations on how much more you can drive until you need to really get it done which helps people that are on a budget. I think the prices are higher on average but the amount of service, attention, and thoroughness you get the price is very fair! I recommend this place to everyone I know especially women because I know how important it is to feel safe with mechanics and not like they are trying to get over on you! I've had my share of bad experiences but never with Christian Brothers! They truly exemplify the name!

final update 1. My check engine light came on when I took…read morethe car home after the repair. Took it back. Tech explained it was due to the aftermarket part being used which is why he recommended the $9995.00 converter that I declined since I didn't want a $13,000 repair bill. My husband asked if the 02 sensors could be the issue. The tech said no. They had replaced one and the rest checked out ok. I took my car to another shop the following week. Turns out there was a bad 02 sensor. I have an invoice to show that I replaced it. 2. My battery was checked off as being good and they offered to clean the terminals for a nice fee. I had that done previously by them but I declined this time. My car would not start the following week and left me stranded at work. Turns out when it was removed , the battery was swollen on one end and leaking acid which might explain why the terminals were so corroded. I have the invoice where I replaced the battery. 3. Three weeks after the repair we heard a rattle in the rear when we pressed on the brake. We thought it might be the rear stabilizer link they replaced this last visit. We are not experts so wanted to be sure. . My husband took it in this am to be checked. They tightened it up then test drove it after. I hope that was the issue. We will see. 4. I noticed that they recommended that I have a brake fluid exchange this last visit due to brake fluid being burnt and dirty. I approved that but then realized it was just done 9months/10,000 miles ago. So my husband questioned the owner about that. The owner's immediate response.- " Why did your wife approve it ?" So to answer that question. You send these recommendations via text while I'm at work. I trusted your shop to run an ethical business and not send something out for approval that you just supposedly did. Volvo says 2 years /40,000 miles interval for that. However, that's my fault for not catching a duplication of service that was supposedly done Great deflection on blaming the customer for trusting you. I guess I'm supposed to carry around every invoice while I'm working. 5. My husband mentioned this am that I went to them thinking it would cheaper ." That seemed to insult the owner. To Clarify , I just didn't expect more than the dealer. 6. Lastly. Be sure that your customer has drove out of the parking lot before you start talking about the customer in a negative manner where it can be heard and seen in your waiting room. My husband walked back in to hear and witness the facial expression of the technician he spoke to talking abut him. To the owner. You can go back and look at the invoices to see how much I've spent without complaint and the duplication of the brake service. Our car is still out of alignment pulling to the right. Look how many alignments I've paid for. I even had it aligned at a local shop since it really was pulling bad after one of yours. You have my contact information if you truly want to make things right. I know you said to send an email to explain everything. Maybe I will but will just be a duplication of this information. At this point, I regret ever stepping foot into your business. Very disappointing. Original review. / My plan was to drive my 2011 Volvo XC70 until it came time for a very costly repair and then trade since I've had it for 10 years. I took it in since the car started loosing speed when accelerating and was sluggish going up hills. The first issue found was the exhaust manifold actuators so I agreed to have that repaired along with other items. That total was $2800. After that, I was told the catalytic converter was "now clogged." The repair with the Volvo brand part estimated to be $ 9995 ( warranted ) The car is not worth $5000. I opted for the aftermarket option ( no warranty ). Price was $1800 for a total of $4800 for everything. We got a quote from the Volvo service dept and it was $6435 plus tax which would be around $3500 less The price difference over the dealer for a repair just seems questionable. Services Air & cabin filter replacement, Engine repair, Service not listed