Decided I didn't think $173 for a shirt and tie was too expensive and tried to return the unworn…read moreitems the next week. I was informed of their return policy which is no returns, only store credit. I was immediately suspicious by such an archaic policy. I left the items on the counter, without a return and walked out. I'll never walk into this business again.

Update: I am changing my review to 3-stars. After I posted my original review, the owner called me…read morepersonally and offered to give me a full refund for the suit. I thanked him for his offer, but I declined. It wasn't the suit that bothered me (it's a nice suit) but lack of communication. I'm increasing the review to 3-stars for the commitment to customer service. If you buy from here, be sure to ask very specific questions about tailoring ahead of time (policy, lead time, etc.). Original Review: Got a suit here for a wedding alongside a few groomsman. None of our suits were tailored properly and all required multiple rounds of additional alternations that we were charged extra for. I was flying in from out of town, so I sent my measurements in over email. There was no attempt to alter my suit whatsoever and I had to wear it completely un-tailored. It did not fit me at all. I literally had to pin up the pants with safety pins and belt it aggressively to get it to fit.

I placed an online order for pickup and arrived about 15 minutes before the posted closing time…read more Five minutes before I arrived, the app updated and said my gear was ready for pickup. When I got there, the staff said they were closed, rolled their eyes, and refused to let me pick up my order even though it was already paid for and marked as ready. It was disappointing to be turned away under those circumstances and told to come back another day for a simple pickup

Watch when buying gift cards there. Bought a gift card there for $100 for my cousin and there was…read moreno money on it. I have the receipt. They contacted corporate to see why and corporate can't seem to find out what happened nor do they have a card history for it. BUYER BEWARE!

If you're looking for a top-tier menswear shopping experience, stop what you're doing and go see…read moreShannon at Jos. A. Bank! From the moment we walked in, Shannon made us feel like VIPs -- welcoming, professional, and incredibly knowledgeable. We came in needing help with a suit for a special occasion and alteration for an older suit, and Shannon didn't just help us shop -- she elevated the entire experience. She took the time to understand exactly what we were looking for, offered expert advice on fit, style, and color, and pulled together looks that were sharp, modern, and perfectly suited (pun intended) to our needs. Her attention to detail was impeccable -- from measuring with precision to offering styling tips we wouldn't have thought of ourselves. She balanced honesty and encouragement beautifully, which made decision-making easy and stress-free. Beyond her expertise, Shannon is just an absolute joy to be around. Friendly, funny, and full of positive energy -- the kind of person who turns a shopping trip into something memorable. We walked out not just with great suits, but with total confidence and huge smiles. Thank you, Shannon, for making this such a fantastic experience. We'll be back for every future occasion -- and recommending you to everyone we know!

I have now gotten suits from this location twice. The first suits that I got here we're perfectly…read moretailored and we're the best suits that I've ever had. I just went back and got measured quickly and was in and out. They had great deals on suits, and the staff was very attentive and help direct me to everything that was absolutely perfect. Until I find someplace better it totally deserves this rating !

I like the Mall at Partridge Creek for a variety of different reasons. It's an outdoor mall with a…read morevariety of nice stores and a movie theatre with many options for dining as well. They aren't open late (8 PM?) but that's okay. There's plenty of seating around and the place is dog friendly. Parking's pretty good but it does get backed up and busy sometimes so beware. They have a beautiful water fountain and loads of places to sit if you're waiting for someone to finish shopping or what not. While not every store appeals to me, the shopping here's decent. They've had some vacancies for a while, but that's okay. I usually come here since they have a crocs store, but I wish they had a Starbucks here which they do not have. During the holiday season, they have an exciting and wonderful Christmas tree with a well decorated mall. Better then most! I like that it's clean and well kept here, but occasionally there's a TON of teenagers running amuck which can be annoying. I think it's because most of the stores apply to a younger crowd versus older crowds. Overall a great place to grab a meal, do some quick shopping or just meet up with friends to walk around.

Need to do a bit of walking, it's sunny and cool, but maybe able to hit a few shops while we are…read morehere. Maybe hit the made in mitten and sur la table, two of my favorite shops to browse. Stopped by taste of tea, Swarovski, Vera, Coach, Francesca's and a few other stores too. It's tad chilly to be walking around today. Inside mall would be a better idea for sure. It's dog friendly, as I have seen tons of folks coming and going with their furry friends, you might even think it was a dog park, there's a lot of dogs.

The staff was very helpful and courteous when I was picking out a suit. Assisted with several…read moredress shirts, vest, and ties as well. The suit and shirts were sent out for fitting and returned quickly. Everything went so well, we went back several weeks later and got an overcoat. THANK YOU! VERY recommended and will return for future business.

Had a great experience getting a suit and accessories. Store Associate "May" was VERY kind &…read morehelpful. She set me up with a great suit, and fortunately the quality was so good that no alterations were required!

My husband was quite pleased with his purchases. He wears 3x and was able to find several garments…read morethat he could wear. we will definitely be back.

I have placed two orders on their website, both products were not in stock. I was promised a…read moresubstitute item both times, and both times the company reneged. I received initial text messages and calls in the beginning of both transactions, and subsequently ignored both times via email, messages, calls and Instagram correspondence. This is extremely non professional conduct, I warn anyone thinking of doing business with them to seriously reconsider.

The staff was excellent the clothing was unique I have a new men's store it was awesomeread more

This is the nicest Men's Tailored Shop around!! The service…read moreis superior, and the alterations are just the best!! The selection is very nice, from Conserative, to Casual to the nicest Sport Coats I have ever purchased!! The ties were just fabalous. I came here after visiting an awful shop at The Village, J. Barbaro. That place was high pressure, they kept trying to make me purchase everything in the shop after learning my Husband was a physician. When I said I would have him come back, the "Owner" a Tall man with a heavy accept, replied " His job is to make the money, your job is to spend it" I didn't laugh, I ran out the door. Thank God, I stopped in Leconte on my way to Trader Joe's, they have everything you could ever need and without all the high pressure!!!

I took a new pair of dress pants for a simple alteration. The price, timeframe and quality of the…read morework was excellent.

Purchased a suit for a wedding, the salesman seemed pleasant and the alterations were done the next…read moreweek. I was not happy with the way the jacket fit and owner insisted it was fine but said he would fix it - I picked up the suit and it was just not right, felt tight and the material was pulling in the back - the salesman (I'm assuming he is the owner) said he couldn't do any more with it. the next day I took it to a tailor recommended by a co worker and he was astonished by what he saw. He said the suit and shirt sizes were too big to begin with and should have started with a smaller size, he could fix the pants and shirt collar but the coat is ruined - nothing can be done with it, he laughed and shook his head at the way it was tailored, and said the man should not be in business. I paid $420 for the suit and shirt, (the 2nd tailor shook his head about that too). I learned a big lesson about hard to understand fast moving salesman insisting on you paying cash - when you don't feel completely comfortable walk away

Habib is an xxx-hole! First thing out of his mouth was what…read moreis your pants size? How would I know, things do change. Isn't that the point of a tailor? Shouldn't he get out the measuring tape and find out? Then he wanted to sell me pants that clearly did not fit well, because he did not want to do the alterations? Stay clear of this f'ing Card. He is not fit to be called a Tailor. His name Habib is clearly a misnomer. This Card is not friendly at all. Giving him one star is way too much. He rates a negative 10

I called and asked a very specific question. He said he could do it and have it ready on the day I…read moreneeded it. I drove there immediately. Once I arrived, he said he isn't a custom tailor so he can't do it. He just wasted my time and gas. I always call ahead to keep from wasting my time!

I went into the store today for the second time this week to buy my fiancé gifts because he's in…read morelove with 5.11 products! As usual the costumer service was amazing and I absolutely love their products! I left spending a lot less then I thought I was going to because their prices are very reasonable for their their tactical clothing and quality on their products! Highly recommend! And thank you for supporting our police and other first responders!

Very helpful enthusiastic sales people. More men's clothing offered than women's but there is a…read morenice selection of women's clothing.