Had my tire repaired here because it a nail in. Service was great and fast on a Saturday morning.read more

I always go with Marty's. I feel like they aren't trying to upsell or take advantage of their…read morecustomers. I called needing 4 new tires and was given several options with varying prices. I was pleasantly surprised when I wasn't recommended to get the most expensive. The tires arrived at the shop overnight, dropped my car off in the morning, and had it picked up at lunchtime.

Best estimate system I've ever seen. Work was done at 60% of the cost if I had taken it to a…read moredealer. Highly recommend them.

I took my vehicle there twice and a good third time. I asked put a sticker on it. I need a…read moremodified sticker. They performed the work that ask him prepare, which was tire pressure sensors, and a vacuum system leak. When I pick up my vehicle, they did not put a sticker said they didn't have any. They did not inform me of this before they started. The biggest complaint was when I got on the road my check engine light came back on for another evaporator system problem so they did not repair it after charging me for a new canister.

Fantastic service that is unmatched in the area. Will act in your best interest, even when that…read moremeans telling you that you do not need that repair or that replacement yet. Appreciate that honest, friendly and top notch service. In addition to all of that - they stand by their work. They have earned the place as my go to for many years.

My wife's CRV had its steering rods repairs and now it's a smooth driving I recommend it…read more Also the State inspection was great!

By far the worst experience I've had at any tire shop. Went in to get a tire patched and they told…read moreme I would be in and out in 90 minutes. After 90 minutes they finally took my car back. After 20 minutes of watching the tech on my dash cam just continue to stuff his face instead of work. Meaning after almost 2 hours I was still gonna have to wait for them to do the actual work. I finally told them to give me my keys and left. I've taken cars there for years but I will never be going back there again. Clearly they have lost their work ethic.

counter help needs to improve on thair people skills, very rude and make it seem like they don't…read morewant to help you with your car...high prices and very slow service to do the work needed . bought 5 sets of tires and lots of other repairs....TIME TO MOVE ON...See ya.. C Adam Toney

Went to this local Valvoline on September 16th. Had not even reach 6,000 miles. During that time I…read morehad to get four "top offs" of 3 quarts of oil. My KIA requires 5.1 quarts. That is a total of 17.1 quarts of oil. After the last "top off" on November 28th I asked them to check for any leaks. Instead the manager Iziak just filled my vehicle with some type of oil. My vehicle takes the full synthetic 5w20. Then he had me drive off. After 564 miles my engine blew. KIA sorento engines have a recall on them from 2012 - 2017. That is why I bought the vehicle. But when the KIA dealership did their investigation they noticed that the engine was seized. The dip stick was not registering any oil. Then they lifted on the rack. Removed the under carriage panel and found the OIL PAN PLUG WAS NOT IN THE OIL PAN. So when I asked for them to check the engine for a leak, I expected that they would check. Instead I was given excuses that they did not know how the plug would fall out, BUT THEY WOULD NOT TAKE ANY RESPONSIBILITY. They blamed KIA and the dealership. KIA nor the dealership had anything to gain. KIA did not even know that Valvoline did the oil change. Not even that but KIA had other KIA Sorento getting engine replacements. My vehicle was NOT singled out by the dealership to blame the oil change. Lastly, I was told by Valvoline Corporate that the store or regional manager would physically go out and conduct their investigation within 2 business days. It's now 6 business days later and they NEVER looked at the vehicle. They just made an arbitrary decision that it was not their store. So, did they really check the oil plug ? Not in the amount of time I was there. I even got out of the vehicle on one of the occasions and no one ever removed the panel. They just filled it up, and blamed KIA for excessive oil burn. 17.1 quarts ??? I don't think so. What oil did they put in, since I know where the synthetic oil I get is kept on the back wall and not the oil "hose" they used ? TAKE RESPONSIBILITY AND REPLACE MY ENGINE, AND PAY FOR MY TOWING AND RENTAL CAR !! Sadly I took it to them because I believed they had integrity. NO THEY DON'T *** You state you "completed" the investigation. You did not even go to the dealership to check the vehicle. You say it's been "resolved" . How ?? I received no denial letter. All I have heard is that there are "red flags". What are the "red flags".

Used to be a great place. They have a new crew that' doesn't know how to work together. Waited an…read morehour behind one car while other line came and went. Won't be back.

I have no concerns using Mohr's for my truck and horse trailer service. Staff is helpful and…read moreknowledgeable.

Took my van to an oil change place. They noticed oil on top of my PS pump and suggested I get it…read morechecked. Went to MTF to have it checked. Received an estimate for over 800$. Went to a dealership for another estimate. Nothing wrong. Was oil residue from the oil change. Last year was charged over 700$ for rear brakes. Now wondering if that was a lie also. Never again.

Horrible experience! Took car there to have tire patched, technician broke valve stem so they…read morereplaced tpm sensor and charged me for new one. Front desk said it would automatically reconnect and never did so vehicle always says tire pressure is 0. Wont ever be going back!

I brought my car in to get two new tires and a front end alignment done. I also asked them to check…read morea leak that someone missed last time I had it there. They quoted me $510 before taxes to do everything. After it was finished I was told the bill was $646. I said I was quoted $510 before taxes and he told me that taxes were $42 so it was $646. I've brought my car there for years and didn't have an issue until recently. I think I'm done with it.

I broke down traveling from MT to PA. I was towed to Steve & Stacy's Servicecenter on 4/27/2026…read more They were kind and fit me into their shop. On 4/28/2026 they called to tell me that I had a major exhaust leak and were outsourcing the repair to Quality Exhaust. The repair was complete and I was on my way that afternoon. It is now 6/12/2026, the weld that Quality Exhaust did on my suburban has failed and is back in a repair shop having the weld redone correctly. I called Steve & Stacy's and they basically just said sorry. I feel that because it is unreasonable for me to return to their shop to have the repair fixed, I should be offered a refund. they did give me the name and information for Quality Exhaust but thats all they had to offer me. Quality Exhaust was terrible to me when I called. I would not say that Steve & Stacy's are at fault for the weld failing however I made my payment to them, they should provide the refund and deal with the terrible owner at Quality Exhaust themselves.

Because I set an appointment for transmission fluid & filter change but when I arrived they stated…read morethat my van was 14 years old and according to car fax report that fluid & filter never had been changed, therefore, they refused to give me service! Wouldn't take a look( a this was weeks ago), so, I still have found a garage that help me. I ask many mechanics in garages to perform this task but they refuse,so, my question is-- it it Lock up/ stop working, do they think I will sue them?? No, I won't sue. I need a garage that has,"Hit flush machine," will flushes All debris and old fluids; does any know where this service can be found in Kanawha county/ Charleston,WV area?? Or inexpensive conditioned transmission and a shop that will install it. I'm senior on fixed income! They need to discuss problems with customers before making appointments. They give no service!