Rude to locals, unprofessional, apathetic, unresponsive. Insulting. Bad vibe. I wanted to be their…read moreregular customer because I like the idea of their shop and always spend as much money as I can in my lovely paradise town of Gloucester. I am even ok spending MORE to shop here. But these guys, no. As a fanatically loyal customer I wanted to be appreciated as such. So in the end, I found what I was going to buy here, somewhere else for a third of the price.

Only stopped in a couple of times but the owner was not the most friendly. I do my best to support…read morelocal businesses and, if I don't have a good experience, I just don't return. It takes a LOT for me to leave public, negative feedback. Sadly, I am today because a very close friend of mine was treated very badly and made to feel embarrassed. If you've had a better experience - great! If you've gotten poor customer service - or have not yet shopped there and you decide to give it a try and it doesn't go well - just keep in mind it doesn't seem to be a one time thing. Maybe worth considering what businesses you support.

10 STARS!!!! I spoke to Owen, who helped me diagnose and repair an issue on my daughter's Schwinn…read moreAdmiral, and I couldn't have asked for a better experience! I couldn't recommend this place more highly. This is everything you look for in a local bike shop - staff who are helpful, approachable, look to work with bike owners and enable them to do basic maintenance at home, while remaining available for the maintenance and repairs at the shop!!!! This is an absolutely stellar shop. Very few of these are still left, unfortunately.

I had my eye on a bike for a week or so, before deciding to go ahead and order it online on Monday…read more. Said "in stock" and available for pick up in Danvers Tuesday morning or seabrook Wednesday morning. (Danvers was closed Monday). I chose to pick up in seabrook Wednesday since we are in NH and couldn't get down to Danvers Tuesday anyway. My confirmation email said "ships from western cycle" to seabrook location. My receipt was from the Danvers location. I got a call Tuesday at 5:30pm from seabrook saying that they didn't have the bike I ordered in stock at either location. I explained what my confirmation email said and the very sympathetic employee from seabrook said he would call Danvers so see if they had put the bike aside without his knowledge. Danvers was already closed for the day so he offered to call and get back to me in the morning. 10:15 Wednesday I get a call from the owner, with a big attitude, telling me that they don't have the bike. Zero sympathy or compassion for me, the customer. He claims it was in seabrook and must have sold right before I ordered but doesn't know when. I was obviously upset, having ordered Monday and only finding out two days later that they sold me a bike they didn't have. The owner acted annoyed that he even had to call me and said "I don't know what to tell ya". He offered to cancel the order or order the bike (which would come in 7-10 business days), but we are leaving on vacation and needed a bike sooner. He said "sorry" like he was forced to, and was just overall not nice to me. I would recommend Buchika or Philbrick's for your bike needs. Philbricks went above and beyond and legit built a bike for us same day (normally a 2-4 day turn around) so we'd have it for vacation.

Communication and a phone number that is valid and that the owner will answer. I left my bike for…read morea repair and unfortunately he was not able to do it but was willing to to look into the repaired. I left my bike and then I couldn't get it back because I was not able to contact the business and he was closed most of the time. Very stressed out

I recently bought a new Fuji mountain bike at Ipswich Cycle, and I was very pleased with the…read moretransaction and the bike. I like to buy locally, and Ipswich Cycle is almost around the corner from me. I would definitely recommend doing business there.

A small outfitter with an easy put in on the bend in the river. We were there late in the warm…read moreseason and it was quiet and the river was slow. I recommend it on that type of day for sure! Plenty of time for an easy paddle for two.

I went with a group and we had a reservation. I felt like everyone was being safe at checkin. I…read morenoticed the kayaks and paddles being cleaned before we used them. Someone helped us in and out of the water so I didn't get wet. We had a great time. There wasn't any current to fight, so it was a lovely, enjoyable group paddle.

"Our overall experience was positive! Good value for the price and kept our guys playing baseball…read morethrough the fall since our town doesn't offer fall ball. We did however end up on a team w a handful of Reading people who joined together and decided to leave together. This left our team at a disadvantage and was upsetting for us and our players. I'm not sure what happened, but it could have been handled better on behalf of those families. Not the fault of EI, but our experience suffered some bc of it. We would try EI again for sure and hope that the people on our team have a more team- oriented attitude!! "

Joe and his staff are very professional. The Facility is…read morealways clean and organized. My son joined the club this year for the first time. I am very impressed with the coaches professionalism.

not any crazy variety in scenery here. cool to checkout tho. parking lot is pretty substantial…read more kinda on busier side imo.

My experience Back Bay Farm has been nothing but the best. Robin Petersen is a great teacher. She…read moreis very knowledgeable and observant of proper horseback riding posture & technique. I have always learned a lot from Robin and have found her to be direct and disciplined while being caring and compassionate. As for the barn; it is well kept and I always have fun and feel comfortable with fellow riders and the barn staff. Robin also has the nicest dogs they are so really fun to play with. Overall I think that Back Bay Farm is a great place to ride and would recommend that any one should feel comfortable to stop by and see if it would be a good fit for them.

Excellent place to have your boat on a mooring!! All of the people here, staff and members have…read morebeen so friendly and make you feel welcome!! Originally only booked for 1 night and ended up extending my stay for 6 nights!! Once I am back in the area I will absolutely be back and won't even try any other places!!

great location. bit overpriced. nice service and employees. convenient. doesn't seem as snooty as…read moreother yacht clubs can get.