I contacted David and he came over to my place same day. I found him to be knowledgeable, honest…read moreand helpful. After reviewing my options I hired him to refinish my floors. He was able to start on the date I needed and came with a very polite crew. His worker Alfonso was awesome as well! He finished the job quickly and the floors look fantastic. I had to leave a review because I am very happy with his work! I liked the fact that his company is a family business!. I highly recommend.

I had an unusual flooring job. I needed to replace the worn and aging wooden deck of a wraparound…read moreporch that is intended look like an indoor floor. Unlike an actual indoor floor, the porch must be able to withstand large temperature variations, rain, dirt, etc. This required an installation that was tight and for the spar varnish be applied carefully and in numerous thin coats. This is an unusual flooring job and since the porch is a notable element of my 140 year-old house, I was nervous about it. I carefully interviewed a number of flooring installers (not all flooring contractors would take the job) and eventually chose Prime Custom Hardwood Floors. The bid I got from Prime was not the lowest but was well within the ballpark. I am glad I chose them. To my relief, the Prime work crew took my concerns seriously and were thorough, careful and meticulous. There were a number of tricky parts to this job and they were able to figure out solutions that worked well. They clearly knew what they were doing. David, the manager of my project, stayed in touch to make sure I was satisfied as the work proceeded. I am very happy with the result and continue to get compliments on the porch.

K&Z just finished my 103 year old hardwood floors that are a mix of red oak & Douglas fir, as well…read moreas installed shoe molding and replaced a brick tile step that was disintegrating with wood (white oak). Every step of the way, Guy and Lalo were very communicative and took the time to explain why things were being done the way they were. They were priced very reasonably and finished the work very, very quickly (and were available on fairly short notice). As my floors are very old and thin, they applied and extra coat of finish at no charge, which was very nice of them; also, Lalo and his team brought in a very heavy, package left out on my doorstep for me before he left when I was not home. Thoughtful and friendly guys!

Excellent communication, precise craftsmanship, timely installation. Thank you, Guy! Our almost 100…read moreyear old hardwood floors look brand new

I wanted to wait to write my review of Davis and his crew so that it was as solid as possible. We…read morepurchased a fixer and needed to remove the outdated and disgusting pink carpet and put in wood floors. Davis came out and gave us a quote. Initially, there was miscommunication about what was included in the quote, be he was open to making it right and getting us into the house within a certain timeframe. Well, let me tell you, the crew is amazing! They got us into the house and even came back out to handle a couple of problem spots as the varnish was coming off the treads of the stairs. They came back and fixed it, of course, at no cost. Its great to find a company that's affordable and does quality work. But its even better to find a company that is responsive and willing to respond and make things right when things go south - this is the company.

If I could give zero stars I would. Davis has work ethic is just as crappy as his workmanship. I…read morereached out to several companies in August to help restore my grandmas work floors. His bid was more than the other guys but I really liked him and thought he was a good man. While chatting he told me about his dead wife, which later I found out that was bullshit.. we connected on our faith and I really thought I "scored" with him. At the time of meeting there was still some carpet on the floors but I had raised it so he could see the extensive damage. He was very clear that he could do the job and do the job right. Never once did he recommend that I replace the entire floor as being the only option, he made a passing comment but I said I wasn't interested if we could restore what we had. I made it known that I was going out of town and that I was not in a rush. He told me to have the house cleared by Sunday of that week. My husband and I spent the next few days making sure the house was cleared and the carpet was ripped out. After the carpet was ripped out I realized the floors were worse than I thought and I went ahead and sent him photos of the floors - his response is in the email screenshot below. Again, he did not recommend completely ripping out the floors and starting fresh. He did say that some wood would need to be replaced and that there would be some discoloration, I'm 100% ok with the discoloration - I actually kind of like it. He ended up replacing 25sq ft of flooring (or so he says) and I even allowed him to add baseboards - which I'll add her verbally quoted me one thing and charged me more. Before I leave out of town I give him $2000 cash for the deposit. He finished the job while I'm away. I pay him, site unseen, and additional $2500 via zelle. This is only because my bank would not allow me to send more. Leaving me with a balance of a little over $600. I get home a day or two later and see the floors. I'm heartbroken, I immediately contact him and send him videos and photos of the work and how unfinished it is. He strings me along for about a week and finally sends a guy to fix the baseboards and "add more color" to the cracks in the floors.. this takes two days and when it was done I just sent him the money even though I knew he truly didn't deserve it. We spent the next few weeks moving furniture into the home. I purchased large rugs so literally very little of the floor is exposed. We've lived in the home for about 30 days and the floors are falling apart. I dropped an ice cube on the floor and it ruined that part of the floor. The ice didn't even have a chance to melt but what little water that did get on the floor did crazy damage! I was very clear before work started that the floors need to be sealed. I have animals and kids, we can't have floors I need to baby.. accidents happen. He guaranteed me I'd be happy and asked me to give them a chance. Now here we are 30 days after moving in and I think I e given them a chance.. I wrote Davis an email this morning asking that he refund the floor refinishing cost. I'd work with him on the price but give me something back so I can put that towards new floors and he basically told me to F off! I included his email below.. but his response to my unhappiness about the floors was the rip out the baseboards and refund that cost. The whole situation is a nightmare and now I'm going to have to file a claim with small claims court as well as with the BBB and against his license. I'm not one to want something for nothing. I put my trust in him and he didn't deliver. He owes me this refund. My advice to anyone looking to get a floor is stay away from this company and Davis. Don't fall for his smooth talking and bullshit.. he isn't going to do you any favors and you'll be so bummed with the end results.

Had years of build up and the tile cleaners restored it like new. Definitely recommend them.read more

We had our floors done in November (it is now the first of February), and initially, the results…read morewere beautiful. The grout in my kitchen looked clean and bright after the application. However, within a short time, the grout no longer appeared clean. This was surprising, especially since there are only two of us in the home, we have very light foot traffic, and I am careful about maintenance. I used the cleaning product provided by the company once per week, following their instructions -- no detergents and no harsh brushes. I was sure that after sending the Tile Cleaners the pictures, they would stand by their work. When I contacted Frank and sent photos, I was disappointed to learn that a return visit to address the issue would require an additional charge. I spend close to $500. I was previously told the grout should stay clean for 3-5 years, depending on wear, which did not match my experience. The other parts of my house that were serviced are still fine. The work itself initially looked great, but the durability of the results and the response to my concern were not what I expected. I promise you that I am not a terrible housekeeper. My husband and I have been on vacation for almost a month in the past 4 months with no large dogs. I didn't ask for a refund, just that they stand by their product and come by and redo the kitchen when they in the area working.

Daniel's work is outstanding. We have a house with original hardwood throughout, and in two spaces…read morein the hallway, boards had cracked. (The house was built in the late 50s.) Another company said that repairs were impossible, and that they could only replace the entire floor or cover it in laminate. They actually said they'd have to do the whole house. Ridiculous! An additional repairman said he could fix it, but his bid was twice what Daniel estimated. In order to get the right color of floorboards, Daniel took up panels from the back of our front closet, which of course perfectly matched the damaged flooring in the hallway. Even the new wood he put down in the closet is a near match for the rest of the wood. The whole job looks terrific. Don't waste any time with other companies, especially "repair companies" that claim they can't really provide repairs. Daniel will take care of you from start to finish, and make your flooring look like new again. He's easy to work with, responsive, and professional.

Danny was great to work with and he brought my floors back to life. His floor work was top-notch,…read moreand he went above and beyond by fixing and replacing some busted areas of the floor. Reasonable prices, quality work, and a good dude - what more can you ask for?

Erich did a wonderful job sanding and refinishing my old wood floors. Did not recognize them, since…read morethey were so beautiful! Can actually feel the wood grains with your bare feet. Spectacular job and communication. They were so neat, clean and trustworthy. Erich can work miracles on 100 year old floorsThank you

We had hardwood floors that had been refinished a couple times in the last 50 years. We hated the…read morecolor and they had so many scratches and scuffs they appeared done for. I considered the expensive process of full replacement. Erich advised I refinish for much less money. These guys came in and completely blew us away. The dingy old hardwood with brown stain was reversed into a clean smooth natural finish and transformed our place. They also sealed off the rest of the house so no dust was traveling through the house. And they repaired multiple areas of damaged wood beautifully. We are so happy we went with Erich and the boys at All City. They exceeded our expectations without costing a fortune. Thanks guys, M and K

I would love to see the record showing that subfloor was offered and quoted. Why would we have you…read morelay a floor down if the ground wasn't flat???? How much will you charge me to fix this error?

I just had my new carpet installed and it looks great! Jani was very responsive when ordering the…read morecarpet. The two installers were beyond great. It was a tough installation and I couldn't be more pleased!

Roman beautifully refinished a table that had a lot of sentimental value for us. He was very…read moreresponsive through Yelp and communication was great throughout the scheduling, appointment, and even a question I had afterwards. He is talented, professional, and I was happy with the price! I would definitely recommend him!

I reached out to Roman very early in the morning and he replied immediately. I read all his reviews…read moreand looked at all the pictures and I loved his work. Amazing quality, fantastic value. I had an old beat up dresser that I still loved, but it needed a lot of love itself. I thought I just needed it painted, but turned out There was some repair work as well which he showed me and fixed. They did a fantastic job. He completely enclosed the area he was working in and he and his partner were extremely clean and courteous. When they were finished, it was like they were never there. Everything was clean and I was left with a beautiful piece of furniture. I highly recommend Wood Restoration!