5 stars all the way! I honestly nothing but great things to say about Hearthfire Holdings / Sergio…read moreand Corinn. They were our first Philly apartment and I'm so thankful we found them, it was a wonderful experience. Our unit was well built and beautifully finished! I loved how Sergio and Corinn were quick to respond when we reached out. In addition to that, they are very understanding when it comes to any issues that arise. We were treated fairly and would recommend them to anyone looking for a place in the Philly area. Marissa and I will miss working with you, thanks for taking care of us for 3 years!

Nothing but great things to say about this company and Sergio and Corinn. Class act all the way…read morethrough. Sergio and Corinn are friendly, knowledgable, professional and the easiest people I have ever dealt with in this capacity. No matter the issue or question I had, they would respond almost immediately, and work with me, even on a Sunday evening. The apartment I rented was finished the day before I moved in, so there was no issues on the cleanliness or state of the apartment. Sergio and Corinn were in touch with me throughout the move-in and I appreciated that immensely. They also kept in touch throughout the year to check in and keep us updated for the weather conditions and such. They truly put together a clean and welcoming apartment and it was clear to me they truly wanted to make those of us who rented from them welcome. I felt bad about leaving the apartment as I knew I would miss having such a good company to work with. If you want top quality service and professionalism, take a look at Hearthfire Holdings. You can't go wrong here.

They have brought a place that was lovely to live and changed it to the dregs it was beautiful lush…read moregreenary plenty of parking , great neighbors quiet, calm . Summers having fun at the pool , having BBQ , just the place where you would want to live . Owners switch and it's become ghetto, zero parking , loud music at all hours of the night , fights , cops being called , one by one they cut down the trees, the pools are over flowing with loud kids , they made it mandatory to get rid of all bbqs , the wildlife are being forced out and poison has been put out which I can't believe that is legal people have pets , and they put poison out , the little shade we have left is being cut down right now I watched a squirrel grow from a baby and he has a nest right outside of us I can almost pet him he's a few years old and they have people cutting down the tree I'm almost in tears . These Owners are just awful people who have no heart and they have flushed this once beautiful place down the fn toilet .

Okay where do I start the first 3 days of me living here my ceiling fell . It took maintenance 3…read moremonths to fixed it . I never was able to put a TV up in my room in my apartment. After the ceiling was fixed the leasing office instantly started to have a problem with me . The lady (Mexican lady) I forgot her name started to be friendly with me but I'm a loner n I don't do friends . She started to come up with lies because she wanted one of my male friends that used to come over to visit but he has a family so he wasn't interested. She lied to the court n said I was having parties n having people running and out my house . I'm not even from Philly n I don't even know people to have anyone come over . I'm always at work . She told the court I had a man come tryin to pay my rent which was a lie . We went to court n the judge didn't believe her so he allowed me to get a lawyer . The judge made another court date . The next court date she lied again and said I had several men that came to pay my rent If they came to pay my rent why didn't she let them pay it. But this was all lies . She would have parties every night I have video of her friends throwing up in the hallway . From day one she always had a problem with me . I'm saying if you can go somewhere else . They charge $1400 for rent n don't like to fix anything . I saw roaches n to say I never had a problem with the lady in the office I never once gave her a reason not to like me . It was always something new . She felt like I was worried about her n I wasn't . I didn't even know when she was home I really never said two words to her . I feel like they are racist n completely made up any lie to try to get me kick out of my apartment . Please don't rent here if you're pretty . You will be hated by the leasing office .Save your money and go somewhere else .

First, the sanitation on the property is unacceptable. Trash is scattered throughout the back walk…read moreareas, which has exacerbated a rat problem near the dumpsters. This is a significant health and safety hazard that requires immediate attention. I have attached photos and videos documenting these issues. Additionally, there are ongoing noise disturbances. Residents there scream at extreme volumes multiple times a week along the walkways and corners of the building. Although the police were called twice, the situation was not de-escalated. The responding officers acted unprofessionally, shouting at health staff and nearby residents rather than resolving the disturbance. As a result, I feel unsafe and unable to open my windows or use the outside space. Given that these security, sanitation, and noise issues are recurring. Avoid this place.

Never quite here. Cars are being detailed in the parking lot. Neighbors argue all night long…read more Ignorance with their car radio as loud as possible outside the bedroom window. Basketball bouncing through the laundry room. Phone conversations nobody else wants to hear

AVOID AT ALL COST. NOT WORTH THE MONEY…read more Pros: we got lucky we had a cool neighbor CONS: -Mouses in the winter time roamed our apartment and we had to ask the landlord to get an exterminator for us 3 times but they just placed mousetraps for us. -Huge crickets got in to the apartment somehow and hid in closet -The rehabilitation center in the other side of the apartment can see us through our bathroom window. No privacy while showering unless we put up curtains but when we did, our ceiling became super moldy since not that much air circulation. (We opened the tiny window & it still didn't help.) -THIN WALLS. We could hear everything our neighbor was doing and saying. - The thermostat barely ever worked correctly because of the old wiring in the unit we stayed in. - We mailed a letter to move out three months prior after our first year staying there & the landlord office people told us they never received it& automatically renewed our lease without us knowing. Three days before our move out, they told us they never got anything from us& we were stuck there for another year. We were SUPER unhappy. -I got blocked in by neighbors because not that much parking available and I had work at 6am the next day. Not fun knocking on doors asking whose car it is that needs to be moved. -You're near a hospital if you live here so you will hear sirens from the ambulance constantly. -Neighbor kids running and screaming in the parking lot, throwing balls. -Only 1 parking space per apartment unit and there were guest parking but it was usually full from people's second cars that they owned. -Dumpster is alllll the way behind the building. Kind of far walk depending on the unit you're staying in -Laundry $1.50 +Dryer is $1.50. Usually taken up by other neighbors. Tuesday's are good days to do laundry though. - neighbor kids broke my car window with their ball - neighbor kids playing "wall ball" hitting their ball against our apartment and can hear it from the windows. Had to tell them to stop multiple times. Overall 1/5 Do not stay. Not worth your money. If you want to spend $1275+ for a two bedroom, I recommend checking out Village at the Fox Point in Wilmington. It's about 15 minutes away from this place &It's much nicer for what you get! Plus they offer townhomes WITH washer and dryer in unit for the same prices. If you rent this place, good luck! DO YOUR RESEARCH! They have other properties as well but not sure if it is good.

This place is mice infestation . So I close up my stove cause the mouse was getting on my tops and…read morereaching my food but they couldn't get there so they was sleeping in my drawers and when I open it all I see poop everywhere and they be in bathrooms like there is no food laying around so I know they just be everywhere this build have mouse problem and it's bad

Pest is crazy in this apartment building not sure because they move a hoarder out not to long ago…read morebut I been seeing baby mice's and whole in my wall and my sink wall they came and so called patch it but put a mouse trap on my wall like tacky And just nasty

Infested with roaches. Horrible experience for a first time apartment. Had to break lease as we…read morenotified the office and they honestly could have cared less. Julia said they sent in exterminator to help but problem persisted. Decided to break lease and Gabrielle said she was never notified from Julia about the bug problem. Uhm, multiple people have had this issue so Im doubtful nobody knew about it. Out 10k+ after breaking lease as I refuse to live in a health hazard. Even with the problem being on their end had to pay 2 month rent fee to break lease and put in 60 day notice. Another 4 months rent out the window. Had to throw away a new couch, kitchen gadgets and tv/tv stand to avoid bringing problem with me. Breaking the lease should have been simple but no, poor communication on their end. Stay away at all cost.

Parking terrible, hallways smell like weed, even cigarettes if a neighbor smokes it comes right…read morethough , dog bark constantly, really loud complex,seems like they approve anyone , i felt like only certain people actually go to work that live there,I even saw people shootin dice in hallway, wish they would do something with the lot , put more parking or basketball courts up or something

I'm a little confused about the negative reviews. I've been…read moreliving here since 2016 and I can say I don't have one complaint. Of course nothing is perfect. No bugs .. maybe a spider.. but, that's expected in any apartment or a house. All my neighbors are great ! The staff is extremely responsive to any questions I might have.

I'm a current tenant at Presidential square Apartments, and the negative reviews about the office…read morestaff is bogus! Everyone that works in the office is very nice and has been since I've been renting here for the last 10 years. I never had an issue with maintenance either, they always repond promptly . Personally I love it here , and that's what made me want to stay with Presidential Square this long