This place is Awesome!…read more Super friendly and professional. The reason that I chose this place was because the way they answered the phone, they want to help you and you don't feel like you are bothering them, I called at least 4 dentistry offices and they all had the attitude of not wanting my business (like an airport employee). Also I had a really good experience as a patient I had virtually no pain during a root canal procedure I'm very please.

I found Anderson Family dental on livingsocial when they were running an offer- a great promotional…read morevalue for exam X rays and cleaning. Decided to give them a try and I'm glad I did. Staff is very friendly and helpful. Once you walk in, the office has a positive vibe. Paperwork is pretty simple and only takes you 5 min. There is street parking available which is not a huddle at all. I had a pleasant experience. They also notified me about their in house dental insurance- $350 a year you get an xray, 2 cleanings and exams, and 25% off if you need any procedures like root canal etc. they also offer care credit separate from the insurance which assists you with payments. They were very informative and not pushy at all! They kept emphasizing "this is our recommendation but it's ultimately up to you". We also got free dental floss toothpaste and brushes in the end. Nice practice and will consider getting in house insurance!

Our family has been going to Dr Lee's practice for over 2 decades. He is patient and has good…read morebedside manner. Over the years, many of his staff has come and gone...but his front desk Joyce is one of the best. She keeps the place running and gives great customer service. For teeth cleaning, depending on the tech, you might get rigorous cleaning, flooded cleaning (eg your neck gets wet) - they've gotten better, but generally they are all pretty good. Dr Lee looks at the final product personally. Our family have had anywhere from cavity fillings to major dental surgeries and transplants and wouldn't have anyone but Dr Lee care for us.

I saw this dr Lee for cleaning with hygenist Karla, and doctor filed down on chipped tooth. He…read morecharged my insurance for 4 fillings(NOT DONE) and periodontal scaling and root planning(NOT DONE). I have been scammed by this dentist. Waiting to hear for office reply about false billing. He cleaned out my insurance for the year in one visit in february and left a huge balance. But the worst, he DIDN"T provide ANY of the services billed. He is in network with my insurance, and i was told before the visit that cleaning is x-ray were covered(preventive). I am sick to my stomach by this situation.

*This was a review that I wrote a 2 years ago but never published it. Maybe things have changed…read moresince then so please do your due diligence. It pains me to write a negative review because Dr. Song is a very good dentist. From what I can tell, she has done a great job at fixing my teeth. Unfortunately the office let me down by not being upfront about the costs. After having to shell out a couple thousand dollars for dental work at Columbia University Dental Associates in 2019, I decided to get dental insurance to avoid the high cost. I returned later to get my teeth cleaned and the office at 121st street didn't have any of my insurance information on file. I gave them my Aetna dental ID number and a man told me (I kid you not) that the number won't help him find my insurance information. I refused to get my teeth cleaned until I was assured that it would be covered by the insurance that I have already paid several hundred dollars for. Suddenly, he miraculously found my insurance information and I got my teeth cleaned. After the cleaning, they told me that I had to return the following day because Dr. Song was not there to check my teeth. This was the second time I had this happen to me there - I get my teeth cleaned and then they tell me the dentist doesn't have time so I have to return later. I return the next day to see Dr. Song. She checks my teeth and tells me that I need to replace an old filling in the back and fill two small cavities in the front. We made an appointment and I came back and she did the fillings. She did a great job. She's a good dentist. But after the procedure was over, I was at the front desk and I asked the woman how much I am responsible for. She goes into the system, looks at my insurance, does the math, looks me in the eyes, and tells me that I am responsible for $201. I remember feeling relieved because the cleanings, Xray, and fillings would have cost $1,500 without insurance. That's more money than I made in a month while I was in grad school. I paid her the $201 that day. Then, ten days later, someone from their office went into Aetna's system (Aetna has this on record) to look at my insurance again. Apparently they saw something different, or did the math differently, and I was charged an extra $194 for a "downgrade." The dental office never called me to tell me that they made a mistake. They never told me there had been a downgrade. Aetna told me about it. Here's the thing: Dr Song, her assistants, and the woman at the front desk are extremely nice people. They are not jerks. But after my wife and I have spent countless hours on the phone over the years dealing with surprise charges from dentists and doctors, I cannot stand to be screwed over anymore. The system does not have our best interests in mind. At the very least, a doctor or dentist should be completely upfront with their patients about the cost of every procedure. Every other business in the world works like this but, when it comes to health care, it doesn't. There is no accountability for doctors and dentists when it comes to billing so the only thing we can do, as consumers, is write negative reviews online and stop doing business with them. It's time for doctors and dentists to put our interests in mind. If they don't, I won't do business with them anymore - even if they are nice people. And I advise everyone to do the same.

DO NOT GO. I went to this practice for a routine cleaning because they are covered on the Columbia…read moreHealth Plan. I left with very inflamed gums and have not eaten hard foods for a week (this has never happened to me before). I went to another dentist who prescribed me antibiotics and said my gums are on fire because of the cleaning. I ended up much worse than when I came in.

I'm actually quite shocked at all of the negative reviews. I hadn't been to a dentist in an…read moreembarrassing amount of time (about ten years) for several reasons. As a child, I never had significant dental issues (just a cavity here or there), I didn't have dental insurance as an adult, and I've always had a fear of dentists. My time away from the dentist exasperated this fear, as I'd grown unfamiliar with what the dentist is really like. Well, I'm 28 now and recently cracked a molar on some crunchy food. Fortunately, I have dental insurance. Using my insurance provider's website, 125th Dental was the earliest appointment I could find. It's nowhere near my apartment (I live on the UES), and the office definitely has an inner-city "clinic" vibe....but all of the staff is incredibly kind and helpful and the treatment rooms are clean. I explained to the dental hygienist and the dentist that I was nervous and fearful, and they made sure to keep me calm and work as fast as possible. After my exam and cleaning, we identified a few cavities AND that I grind my teeth in my sleep. I've since returned two times for subsequent fillings and to be fitted for a night guard. Dr. Yoon worked quickly and efficiently and was extremely gentle. Her expert care made me genuinely curious as to why I was ever afraid of the dentist in the first place. Most importantly (to me), no one in the office was judgmental or infantilizing when acknowledging the fact that I hadn't been to the dentist in a long time. I was never given a lecture, etc. - just advice and care. As for the cracked tooth - it requires attention from an endodontist, to which Dr. Yoon offered a referral that takes my insurance. I have an appointment with them coming up this month.

I will never go here again it took them 3 months to get approval for a root canal because they…read morebotched the claim paperwork, when they finally got the approval nobody called me until I showed up there and demanded a copy of my claim and told them to delete me out of there system.

If you really need dental work it is ok I think. They were not able to do my work so had to refer…read moreme out. The outside street is quite dirty. The inside is clean enough but I was not super confident in the space. Though a family member had work done here and was happy with it.

Excellent work by the entire team, from the front desk to the medical assistants and oral surgeon…read more Highly recommended!

This is by far the worst dental office I've been to. Everytime I go the haggle you for money .. the…read morefirst time I went it was$3000.. and I had a payment plan with them .. I went the 2nd time and the try to do the same thing again this time is was $2500. And when I told them I can't afford it they can back and said$1800.. that's the best the can do .. I'm def looking for another dentist

Lovely place, every time I need them they are there for me, they helped me to get my smile back!read more

The worst dental experience ever. The dentist is nasty and should not be working with the public…read morelet alone in the community he is currently in with his lack of respect and boosted ego! Their dental utensils were disgustingly worrisome and the dentist attitude matched! I do not recommend... to where you and your business will be appreciated! I can tell you it will not be here!!!

This place truly lives up to its name -- Care. From the receptionist to the nurse's assistant to…read moreDr. Shcheglov, everyone shows genuine care and professionalism. The entire experience was filled with understanding, comfort, and expertise. Dr. Shcheglov took the time to listen and provided exceptional treatment. Honestly, this was the best dental experience I've ever had. Harlem Dental Care is hands-down the #1 place I would recommend!

Wish I would have seen these reviews first…read more Went for a cleaning. Said i had cavities but my teeth didn't hurt at all. Mistakenly trusted them and they did horribly sloppy work and now they do hurt. one month later and one of the teeth they worked on has completely broken. avoid at all costs.

awful customer service. My tooth still hurts. Nobody will contact me back. I've left three…read morevoicemails. The customer service was a red flag in the first place.

Came in early to get a routine cleaning…read more They were very nice, if not a bit sterile. The whole office. Husband and wife team, working together, tongue in cheek. I was perturbed when they stopped taking my insurance. I really liked their take home packs. Check it out and update me on what's changed.

Staff is friendly and they play what music you want, however that's where the good experience ends…read more Was told by the doc that my teeth were in bad shape, and that I needed a number of serious treatments to address everything that was going on (gingivitis etc). The treatments they were recommending totaled more than $700, and I've never had so much as a cavity before, so I naturally was alarmed. However this being my first time coming here (my old dentist stopped accepting my insurance), I was also a bit taken back. Particularly as the dentist was not listening to a word I said, going through his spiel instead, and denigrating the previous dentist's work on my mouth (which has held up effectively for years). I followed my gut and got a 2nd opinion at another dentist. There is no problem whatsoever with my teeth other than a bit of gingivitis that they easily addressed. I visited the other dentist less than 1 month after this visit, and made no changes to my dental routine deliberately to ensure a fair comparison. Thus I have to conclude that at best these guys either don't know what they're doing, or more likely, are just trying to 'maximize revenue'. Maybe if your teeth are perfect this is a good place to go for basic care that is covered by insurance. Either way, caveat emptor if demand you pay for something out of pocket. Hard to see them as anything but crooks.

I had a great experience with the Harlem Center for Aesthetic Dentistry!…read more I went there for braces as an adult, they installed the clear braces with white elastics and I wore braces for about a year. The process was always painless, and the team is amazing! The front desk staff were always pleasant, timely, and accommodating (especially D'angela). I could always call or email to schedule/reschedule appointments as necessary. During my visits with the orthodontist, Dr. Robinson would often check in on me and ask how everything was going. He recommended the braces after my first visit, where I told him about the smile I wanted to achieve. We also set up a payment plan. Bruce gave me lots of tips on the maintenance of my braces throughout the process. He also would swap out my elastics in between my formal visits, if they were stained! Bruce is amazing! The orthodontist Dr. Lee installed my braces and gave me a thorough explanation of my retainer options - this was very helpful! Dr. Lee and another orthodontist, Dr. Pompei, were very supportive when I relocated to Chicago at the end of my treatment. Dr. Pompei talked me through my options for finishing my treatment, she offered to refer me to other orthodontists in Chicago, and she even checked in with me at the end of the process to ensure I was seeing the results I wanted with my smile. At the end of my treatment (about ten months in), I started to notice significant changes - my gaps were closed, my teeth were straightened, and my overbite was virtually gone! After I relocated to Chicago, Dr. Pompei had my retainers shipped to me and she even called my new orthodontist to share information to help with the removal. I'm very happy with my new smile and I can't say enough great things about the team at Harlem Center for Aesthetic Dentistry!

Not good, all about money with staff rushing to perform unecessary procedures which some patients…read morepaid for it later. Not worth it and don't recommend at all.