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    Edible Arrangements

    1.9 (35 reviews)

    Services - Edible Arrangements

    Gift shops

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    Pineapple Kale Smoothie

    Called and spoke to Veronica for a last minute birthday order. Veronica was very accommodating and helpful. My order was ready within an hour, which was truly helpful as I know these places usually need more time to prep. Grabbed a smoothie and had a quick convo and and great customer service before heading out, would definitely return!!

    sign shows they are open at 9 am but it's dark and door is still locked

    i don't even want to give a one star rating should have read the reviews i've never been to a store that doesn't care about their customers as much as this store they cant even answer the phone or come to the counter when a costumer comes inside. it's honestly sad the costumer is never right and the girl that was being rude to me could care less with anything i've said she would rather argue with me and refused to give me her name. i placed a order for father's day and they have on their website they close at 4 pm i placed an order for pick up at 3:30 and when i got there to pick it up they had a sign out on their door that said closed at 3. the next morning i woke up and waited for 30 minutes for them to open when it said they were already open and i'm just hit with pure disrespect I REPEAT DO NOT ORDER FROM HERE SPEND YOUR MONEY ON SOMETHING ELSE!!! it's amazing this place is still in business

    Kailey D.

    My Boyfriend ordered a $100+ edible arrangement for me for Valentines Day, it only took them charging him 2 times, a 2 hour customer service phone number to get his money back and then had to contact the Conroe store directly to place his order. Valentine's Day rolls around...and I received NOTHING. My boyfriend explained all the trouble that it was to order it so I said "no worries I'll call and get it straightened out"...the Conroe stores phone was going directly to a voicemail box. Customer service couldn't find the order number and he had received no confirmation email (because they spelt my boyfriend's last name "Peterson" as Petterson, he specifically remembers spelling his name to the woman who took the order twice! *His email address contains his last name*) they gave me a case # and said they'd call within 48 hours. I received no call, and 168 hours later...I'm not expecting to receive one. The following day, I went to the Conroe store, the gentleman behind me said "This is the 2nd time I ordered from yall and it did not get delivered, I will not order from you ever again" The clerk responded with "I wouldn't order from us either, I just work here because I need a job." The clerk refunded the money back to my boyfriend's card but I was still not very happy with how this transpired, so I decided once again to call customer service and follow up with them regarding my experience with one of their franchises, and the fact that they NEVER called back... The Customer Service Rep told me that since the stores are franchises, that as a consumer it is my responsibility to read the BBB, Yelp and Facebook reviews before I place an order, and now that I have had this terrible experience I should just leave bad reviews to protect other consumers. Yet again this did not sit well with me, and Friday I felt it only right to call the Conroe store manager, in order to let her know what happened and that Edible Arrangements at the corporate level told me to report her to BBB, as a small business owner I thought this was something she should be made aware of. She was incredibly grateful that I didn't leave the Conroe store bad reviews, and that I called and spoke with her about it...she said "because of all of this on Monday I am going to send you a more beautiful bouquet than your boyfriend ordered, I'm so sorry" I felt as if finally someone cared enough about what all had happened that they wanted to make it right. Monday rolled around and I did not receive a bouquet at all...I received a box of chocolate mixed fruit (3 chocolate dipped apple slices, 4 chocolate dipped pineapple slices and 6 chocolate dipped strawberries) the strawberries were not ripe, they were white and not edible. , and I specifically told her I did not like chocolate dipped apples, and the pineapple slices still had some pieces of the rind on them ... and when the delivery driver asked why I was so underwhelmed I explained that it was nowhere near what my boyfriend had ordered, and it was supposed to be even better but it was fine, and just not to worry about it. The delivery driver followed up via phone with me apologizing about the mistake and said his manager actually forgot about me Monday and sent the box to hold me over until Tuesday, Nothing came for me on Tuesday either. I will NEVER order from Edible Arrangements again.

    Sorry 2020 Mother's Day arrangement

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    4 years ago

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    5 years ago

    Yep, pretty bad, Wish I would have read the other views before spending money here. Missing items...

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    5 years ago

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    8 years ago

    My mom loved her chocolate strawberries so Edible Arrangements in Conroe did a great job! She is 54 years young! Thank you EA!!

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    6 years ago

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