SCAM ALERT!!! Terrible disappointment on a big day!!!! I'm out of town on Mothers Day and selected a beautiful flower / berry gift box for nearly $200. Instead they sent 7 strawberries in a generous square box. They didn't even tell me. If my wife hadn't sent a thank you pic I'd have never know. I think this is on purpose to take advantage. I called and all they said was that they ran out of flowers. On Mothers Day. And didn't tell me. DON'T GET SCAMMED!!! read more

Edible Arrangements - What I paid for. - Gift Shops Near Me - Flower Mound, Texas

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Absolutely wonderful! Ordered online, delivered same day and sooner than expected. Plus, the product was elevated and made my loved one feel special. Communication was clear and I was able to track my order with no problems. read more

On the surface, the magic happening here appears to be the transformation of mundane pieces of fruit into exquisite floral masterpiece lookalikes. But in actuality, their best trick is getting people to pay many many times over the cost of materials for them. Full disclosure, I did not see the final product since I ordered an arrangement to be delivered to the office staff of my son's school. Someone else mentioned getting a photo in their confirmation email but I didn't. However, I trusted that the arrangement was satisfactory since I have been on the receiving end of goods from this particular location before and I was happy every time. The online ordering process was straightforward and user friendly. They even provided a coupon code for a 20% discount which was much appreciated. But, it was so important that the arrangement arrive as early in the day as possible that I called them to stress this after submitting my order. I told the person on the phone that I would prefer a morning or lunch time delivery because the office staff starts to clear out around 3:00 for their dismissal duties. The employee assured me that schools do get deliveries early, so it would not be a problem. Well, the day of the scheduled delivery I got an email at 2:40 that my order had been delivered. So while it was technically before 3:00, it certainly didn't seem to be as early as possible. In fact, it was almost as late as possible. Based on lots of other reviews though, I should probably thank my lucky stars that it arrived at its destination at all. read more

Made an online order and they did not deliver it. They would not respond to multiple phone calls/messages or multiple contacts on their system. Had to dispute the credit card transaction to get my money back. Horrible experience and company to work with. Pathetic in this day and age, especially when you pay good money in advance. read more

I have received 2 orders from Edible Arrangements in the past and loved them but they did not come from this store. This was actually my first time going into one of their stores and it was underwhelming. I dont even know why they bother to have brick and mortar shops when it seems that most would order online. Due to the nature if the business its very much make to order and they dont keep much ready made product on hand. I came in as i had a $50 gift certificate that i was excited about using and it didnt have any info for me to order online. There were a couple large trays in the cooler and a few pieces of fruit and cupcakes in the display case then they also had non perishable foods and stuffed animals around the shop. The girl that helped me was very friendly and was able to set me up with the rewards program since their website wasnt working for me- you got a free gift with purchase upon joining. They didnt have the full gift with purchase available but she explained it to me and gave me 2 boxes of the apple truffles which i was very satisfied with. The fruit that i took home didnt seem very fresh and had a lot of condensation on it. The apples were the worst, they tasted like nothing. I dont know if its this shop or just what you get when you go into one of their shops. It didn't meet my expectations or line up to my previous experiences. This stuff is not cheap and i was disappointed with the quality. read more

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Y'all can start by answering the phone or hiring someone to take in orders and communicate with better. I uad to wait til 9:15 at night to figure out if my order was delivered. Called the shop too many times to just get me to leave a message that no one returned back. Ugh y'all gotta do better. read more

I never really come into Edible Arrangement stores but I came to this location recently and had an amazing experience! Keith was so kind and helpful. He made sure everything went smoothly and went above and beyond to make sure I got everything I wanted! read more

Hawk provided excellent hospitality and the store was impeccably clean! He deserves a raise!

I called ahead to get the salted caramel apple slices and was told to come in and they'd have them available for us. I ordered 2 and when I walked in they said they had 2 whole apples. I didn't want the regular caramel apples. I live 25 mins away and was craving this specific apple treat. There was also another customer in there that needed help and wanted to order something for their mom in another state. They couldn't get the proper help. No one seems to know what they're doing... But I also think it's stems down to the actual company too. 2 items we tried to order were not available. The items advertised should be nation wide. Not just store by store. read more

Edible Arrangements - Salted caramel apple - Gift Shops Near Me - Flower Mound, Texas

Amazing Keith the manager helped me with my moms birthday present over the phone and got it out to her within a hour mind you the package was huge so he really did me a favor will FORVER come back to this location !!!! read more

This location of Edible Arrangements is good. It's conveniently located on a main road, Long Prairie, so access is easy. It is near the local Nothing Bundt Cakes so if you're looking for multiple sweet treats, this location is great. The staff is friendly and attentive. Since it's a chain, they're set up just like most other Edible Arrangement stores. They have a variety of options on display in various ways. I've ordered from them in person and online and have never had any issues. They are punctual and prepared. The arrangements are satisfactory and well loved by people for any occasion! read more

Edible Arrangements - a fruit arrangement in a vase - Gift Shops Near Me - Flower Mound, Texas

UPDATE: Very happy that the owner reached out and addressed the concerns. Our gift was delivered this afternoon, thankfully. We ordered a gift of mini strawberry cheesecakes for Mother's Day weeks ahead of time. The morning of, we get a call saying they're all out of cheesecakes and did we want to cancel The order completely. We said no and asked for a substitute which would arrive on the holiday and were offered brownies. Though disappointed that we would not receive the ordered and paid for cheesecakes, we accepted only to find out that NOTHING was delivered. Nor were we notified of a delay. read more

Walked in to Edibles Arrangements to order my Bestie a Delicious arrangement for her Birthday. The only thing is that I needed it right away. With my luck, they had one ready to go and so wanted to buy a few to go, for my husband and son and myself. My absolute favorite are the Chocolate covered Apples and Bananas, the Strawberries are delicious too. The chocolate was so good, as good as Godiva. I'm sharing this because this place has the nicest staff so nice that they threw in a couple of my favs for free. Just remember Valentines is approaching. I'm sorry I didn't include a pic because they were gone that fast. My Best friend loved hers just as much.. read more

I ordered a gift for my boss to be delivered on Wednesday, June 7th. The order was never delivered even though I called and was told by the manager, that the order would be delivered. I called early the next morning and was told the manager would call me as there was nothing to indicate an issue with the order and the person I spoke with did not know why it had not gotten to my boss. I waited until early afternoon and called back. I spoke with the manager and was told it would be delivered that day and she would call me when it was delivered. She apologized and said she was going refund my money as this should not have happened. She never called to tell me the order had been delivered but thankfully, my boss told me he did receive his berries. Very disappointed by the lack of customer service. I did receive my confirmation at 10 pm this evening telling me it was delivered - yesterday! The manager did give me a refund which is appreciated. read more

Very rude GM- Ramon! Worst CS I've ever dealt with. I placed an order for deliver. They didn't even try delivering the order. He just said they could resubmit for another day or canceled it. I definitely won't be giving my business to Edible Arrangements anymore! read more

Purchased arrangement for teacher appreciation, didn't deliver on the date promised, received a picture on Saturday of an arrangement in the back of someone's car (schools are not open on Saturday), the teacher never received it, I reached out asking what happened, who signed for it, never got a response. $80 for nothing in my opinion! read more

I ordered a dozen strawberries for my mothers birthday. the first day I received a notifications that they could not deliver the package. I called and they had the wrong address. I changed the address and the person told me they may be able to still deliver it that day. they put me on hold for 15 min and never picked back up. I had to call back again the same day and 2 times the next day to make sure it got delivered. the second they they delivered it to the wrong address and told me it went to my moms house ( she never received anything). customer service again said they would look into it and call me back (never did). I called again and the guy was rude and said he would refund my money but it wouldn't be back on my card for 14 business days and hung up. horrible experience and will never order from this franchise again read more

I ordered online and paid ahead. I went to pick up my order and the door was locked but the open sign was on. I called, no answer. I left a message. No returned call. I called a couple days later to get a refund. They said they'd refund me. Over a week later, still no refund. read more

Wanted to send my data gift at work. Edible Arrangements had just what I was looking for and delivered promptly and my daughter really like it. read more

This place is the worst!! Tried to get my granddaughter a bouquet for her 1 month. Couldn't get one person to talk to after they didn't deliver! I will tell EVERYONE not to use this "service "! read more

All the scary reviews would normally turn me away from a business, but in a pinch I went in and placed an order to be delivered. I don't know what all the complaints are about. Everything was perfect. AJ was extremely helpful, knowledgeable, and friendly. I mean, sure you're paying $80 for fruit. But it's cute fruit. ;) cut in cute shapes and arranged to look like flowers. And they gave me a free sample. Chocolate covered apples... Oh my goodness. Who would've thought they were so yummy?! The delivery was for a family member so I saw it and ate some of it. It was delicious and it was adorable and I just happened to be there when they got it. Either I planned well or got lucky but regardless, they delivered on time. Holy pineapple, Batman. Dip it in some chocolate and slap me in the face delicious. And what are these edible arrangements for? To bring a smile to someone else's face. And that's exactly what it did. And not just the birthday boy but everyone around was smiling and digging in. It was perfect and I was very well pleased. Update! Now they have smoothies!!! Fresh fruit and greens! It's been great during my Whole 30 cleanse to stop in for a kale, strawberry, pineapple, blueberry, and flax seed smoothie. read more

Great customer service by the store manager Ramon! I ordered an arrangement for my friend's birthday and was worried that it might not get delivered before she leaves her home in the afternoon to go to her b-day party. Ramon said since she lived nearby he would go deliver himself - and he did! A big thank you! Will definitely order again from this location! read more

I didn't get your name. But thanks for being kind when I walked in with one minute to spare. Appreciate the kindness. And we love the chocolate dipped apples here! read more

I received this arrangement as a anniversary gift. In the past I agree the fruit hasn't always been sweet. Surprisingly this time everything was sweet and juicy especially the Cantaloupe . Thank you edible arrangements! read more

Edible Arrangements - Gift Shops Near Me - Flower Mound, Texas

I don't know where the bad reviews come from but this place is amazing.I always get fresh arrangements and the owner is sweet and very accommodating.If you need a great sweet gift,go for it! read more

Edible Arrangements - Gift Shops Near Me - Flower Mound, Texas

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Expensive and did not follow instructions. I realize that holidays are going to be busy. (No problem, I understand. So I scheduled it for the next day) But I had one simple instruction, for when they did deliver: IT HAD TO BE DELIVERED BY 2 PM. They FAILED to deliver it by that time. In fact, they didn't even call to verify someone would be there to receive it until 1:57 PM. (Sorry, but there is no way they can deliver by then if that's when they called. No Way.) I worked in flower shops, I did delivery there, what I asked for was not unreasonable, especially given the number of days they had in advance to plan. This was poor planning on their end. Update: when they finally delivered it, they did not include the card or the items I paid extra for. Update: went to store to get missing items, was treated very well by staff and they did their best to make it right. Although, this experience was not the best, I am willing to give them another shot. read more

I live in California and needed to send my daughter (who has Covid-19 and lives in Texas) something to help with hydration. Fruit was perfect for her. Have used Edible many times and each delivery has been perfect. read more

Service was poor and unprofessional. Encountered 4 workers and 3 of them were unfriendly or just rude. Must've been everyone's first day. Further, I paid for products over the counter and THEN was told they didn't have them. Wasn't offered a refund. read more

DO NOT USE THIS LOCATION $125 only embarrassed me in front of my clients and caused me aggravation Seriously- look at the other reviews. And corporate doesn't care, apparently, either. read more

ordered from them last year and order was a day late. ordered this yr only got half of the order. thats it for me

I went in to pick up a birthday arrangement. The selection was very slim. There was one arrangement available with very old looking fruit. The lady said it was made yesterday. It appeared to be about 4 days old. I asked for one of the specials, Twix Cheesecake, that showed on their screen. The lady told me it would be a different price than shown. When I asked why, I was told because that is what the system showed. I disagreed politely. She went in the back and a male with bleached blonde hair ends came up. Never greeted me. Wasn't polite. He worked on the computer and went to the back. The lady goes to the back to get the cheesecakes. He comes up and acted like he had never seen me before. Wanted to know what I needed. I said I am waiting on the cheesecakes you were helping with. He said he wasn't helping me. Ummm...do you have a twin?? I remind him he helped with the pricing on the computer. He said I wasn't helping you with the cheesecakes. JESUS, help this dude! He is rude! Another lady said he was the manager. Where is the owner??? If the manager is this rude, no wonder the other employees never smiled, never greeted me, didn't thank me for my business. Last time I will spend money at this place. There are places that appreciate your business. This one doesn't. read more

Delicious, beautiful arrangement of fresh fruit (including chocolate strawberries) was personally delivered to me post-surgery. A kind gift like this really helps you feel better ! read more

Wow.. Best customer service ever!! I ordered quite a few items for delivery and one item was left out. I called to let them know. They apologized and said they want their customers to be happy so they are delivering the entire order again tomorrow. I highly recommend this location for their superior customer service. read more

I had an arrangement delivered to my nieces second birthday that I couldn't make- they did an excellent job! Delivered it on time and it made her day (she loves fruit) Thank y'all! read more

We sent this to our children out of state. Our family sent a picture and it was as advertised. I will definitely use Edible Arrangements again. The bouquet was delivered as promise. Thank you. read more

Will never buy here again. I've used the location on 407 several times with excellent results. I only chose this location bc it was closer. Well, won't be doing that again. The fruit was not great quality. Sour strawberries. The chocolate tasted very old like they don't use fresh chocolate everyday. I spent $62 yesterday on choc dipped apples and strawberries and they've barely been touched because they taste horrible. My kids won't even eat them. I may return them. The staff was a little unprofessional as well. My order was to be ready at noon. I arrived 12:20 and had to wait 10 minutes. Just an unhappy customer here! Lesson learned. read more

The fruits are high quality fresh and delicious, especially the white chocolate pineapple. To die for! Customer service and delivery are great. Much better gift than flowers. read more

I would like to start by saying that i was very disappointed with the way my erangement came to me so I let them know i was very unhappy and the Manger reached out to me and made it right thank you for caring I read more

I wish I had read these reviews before I gave Edible Arrangements in FloMo my business. I ordered an arrangement days in advance of an event allowing 36 hours for the delivery to be made. They didn't get the arrangement delivered in time and when I asked if I could have a refund they said no. Their solution is that the recipient could come pick it up (after the event). I thought this was supposed to be a delivery service?! That's what I paid for...I will dispute the charges on my credit card. Be warned this is the worst customer service I have gotten in a long time. read more

Got a bunch of goodies and flowers for my Moms 89th Birthday delivered. She was over the moon happy and excited! Thanks for helping make her day more special during these trying times of covid read more