Located near a gas station and is within a small shopping center. It's a small shop, but the quality and variety of the or food has great value. The price is a little high if on a tight budget, but it is definitely worth it to splurge. The employees are knowledgeable about their products to help make an informed decision especially for special occasion purchases. The service is average, meaning I didn't feel a super friendly interaction, but basic enough to get what was needed. This is a clean shop and they keep their products in stock. There is plenty of parking as well. read more

I've never ever ever ever had a problem with Edible Arrangements. At all. Not this location or any! Even if I make a last minute order or in advance, they've always come through. I prefer ordering online cause I like tracking the item. My parents don't even live in Lawrenceville but in Dacula. This location always delivers for me. Thank you for doing a great job. My mom loves it. I love Edible Arrangements. I rather have fruits and eat it then have flowers that die in a few days. 27/2020 read more

Edible Arrangements - a heart shaped balloon in a basket - Gift Shops Near Me - Lawrenceville, Georgia

This place is absolutely horrible! I purchased this for Father's Day and look what came. A Father's Day balloon that they wrote dad on! The fruit was horrible and sweaty! Ruined my Father's Day gift. On top of this they're not even open so I can't call. read more

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My wife and I celebrated our 15th year anniversary May 4. I decided to purchase a flower and chocolate package from edible arrangements located on Sugarloaf Parkway. The flowers I chose based on the advertisement was nothing in comparison to what was delivered to my wife. Matter of fact the flowers from edible arrangements looked fairly similar to something I could've purchased from Walmart or Kroger's. After contacting management from edible arrangements, I was informed she has no control over the flowers that my wife receive because that is what was sent from corporate. I was highly disappointed and request a refund for the flowers that was delivered and will not purchase from edible arrangement in the future. Luckily I was able to stumble across Legacy Floral and Gifts located on Highway 29 in Lawrenceville and met Ms. Kathy who was highly attentive and professional. My wife was pleased with the presentation and the smell of the flowers. If you are looking for quality service from a local florist, look no further. Legacy Floral is that place. read more

Edible Arrangements - Flowers from edible arrangements - Gift Shops Near Me - Lawrenceville, Georgia

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Easy ordering and they communicated every step of the way during the delivery process. Very patient when the recipient was not at home to take the delivery. I will definitely be using this location again!!! read more

They have the worst service every. My son sent me and his sister an arrangement before he left on deployment and they messed that up. When I called about the main item the woman told me they forgot to call me to tell me they got a bad batch in. How do you forgot to call your customer. She later offered to deliver the next than said well I do not know if we can deliver the next day. Like wtf. This is the second time my used them but I will make sure never again. Each time it was a horrible experience read more

I drove half hour to this place for my birthday because I thought fruit would be a nice alternative to your traditional birthday cake. BIG mistake. It took nearly an hour to wait for 2 smoothies and a fruit salad. We were the only ones in the store! She handed me my fruit salad and forgot my smoothie. Such a huge disappointment. I should have known to leave when I first arrived because there was an upset client waiting on her smoothie. At first I thought the customer was just being rude but this place even made me lose my cool. I have never asked for a refund for anything on the spot. I got to the point of wanting my money back. When I asked her for a refund she begged for 5 more seconds to complete the order. Never again! read more

Horrible service! I called the day before to place a birthday order. The coupons on there website AND on line do not work. I specifically stated "please deliver before 1pm". I called at 1:30pm and it's on the way. Really? read more

Waited 15 minutes for a smoothie after getting it and taking a drink it was warm!! Went it to ask why the smoothie wasn't cold only for them to stay they were out of ice. Why wouldn't they say that at the beginning instead having me wait 15 minutes. read more

I wish I had read the horrible reviews before I placed my order. I did an online order on Sunday for a get well bouquet to be delivered on Monday. More than 24 hours later no bouquet. I called before the business closed and was assured that the bouquet was on its way. The recepient got a call at 3:30pm saying that it would be delivered in an hour. It's now 7:22pm. Still on the search for this bouquet. UGH!!!!!!! read more

I ordered a special I came across online for a box of chocolate covered fresh fruit for $10. Since it was a ridiculous special I did not expect much from the service. I ordered online, the site was easy to use. When I went to pick the box up the staff was friendly. They were more excited than I was that I participated in the special! I prepaid online. It only took 2 minutes for me to sign and get my item. The store was clean and well organized. They had a variety of balloon, cards and small stuffed animals for purchase. read more

Ordered 2 days prior to Valentines and the delivery never showed up. Called to ask what happened and get a refund, no apology, explanation, or offer to make it right, just a "you wanna cancel". No I want you to deliver it to a closed business?! DO NOT ORDER FROM HERE. read more

First of all . I love this place . This location is the only location around that has great customer service and the freshest fruit ! Shop at this location ! You won't be disappointed ! read more

Bad customer service , I placed an order and when I arrived it was not even ready had to wait additional 29 min . It took them an hour in total just to do 12 strawberries, i was late for my son's dr appointment and we had to wait because we missed our time even tho he had a fever , trouble them did not even give me a discount for all that wait ! read more

Horrible customer service! I went in to buy two bouquets for teacher appreciation day she takes my order is asking me all these questions about the order and when I'm about to check out she says that she has to charge me a delivery fee even though I do not need them delivered because I am taking them myself. Complete waste of 30 minutes. read more

horrible service and customer service, ordered on Thursday early for Friday delivery. They came on a FRIDAY afternoon at 5:30, my mother in law was out. Was told they would try again on Sat. My delivery should have come SOONER than 5:30. Then we were told she would have to pick it up, then told they would deliver . In the meantime my husbands phone was being called about 10 times EACH time telling us something different. I have ordered many times from Edible arrangements BUT NEVER EVER again from this store, I am quite frankly very disappointed in the handling of this. DO NOT ORDER from here! read more

Having previously ordered from edible arrangements, I didn't expect too much of a hiccup. I placed an order online a few minutes before 11:00 (around 10:50), and the pickup time was set for 11:30. I shortly received a phone call saying that my arrangement would be ready at 12:00. That put me in a bit of a time crunch, but it was still reasonable. At 12:17, I'm still waiting for the arrangement. Everyone is friendly, and I'm sure it'll be great, though no one will be left at the event to enjoy it. read more

I had order a Mother's Day basket from this location, but when it was delivered to my mother, most if not all of the fruits looks like they are very old and not fresh. The fruits look like they have been sitting in the fridge for days, I would understand if it was just one or two pieces, but it looks like the most of the basket was the same, also the basket was delivered pretty early in the day around 10:00 - 10:30 AM, so the fruits was like that when it left the store and they still delivered it. read more

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Worst location to purchase from! I purchased chocolate covered fruit. My 6 year old ate one piece and said the fruit was old. I could not eat it. The strawberries were soggy and the apples and bananas were all browned. I actually found a starred whole in one of my apples. Outrageous!!! The fruit must have been on an old bouquet!!! Instead of throwing away their old fruit, they take the fruit off of the sticks, cover them with chocolate and sell old, used fruit to their customers. Shame on them!!! Please do not waste your money. These people have no respect for people nor themselves... Plain old nasty! read more

Your arrangements are truly beautiful but it's such a shame that the fruit is horrible. The only thing sweet is the pineapples. We called in only to have it replaced by more of the same, non-sweet, fruit. You charged my children a lot of money and you do not have a quality product. This is not acceptable in anyway. Please do better. read more

Ordered A fruit arrangement for my daughter for Valentine's Day and it was delivered and looked as promised. After two days in the fridge the chocolate dipped strawberries were soggy and distasteful. And I personally think they should give you more options for Holiday gifts I pretty much didn't have a choice but to order a basket full of strawberries. SUCH a waste of $115 I wish I'd went to Godiva and spent my money. We will never order an Edible Arrangement again!!! read more

On the day that my arrangement was supposed to be delivered to my wife at her job, I found out that she was going to leave early to surprise me because it was our anniversary. She planned to leave work at 12 so I called to see if it could be delivered before noon. Their driver was already out on his first batch of deliveries so a pre-noon delivery to her seemed impossible. They called me back shortly after and notified me that the owner was going to personally deliver it herself!! In a world where customer service has gone down the drain it was so awesome of them to make such an accommodation! EXCELLENT customer service!!! I will definitely repeat business there. read more

Beware! I just called to order an arrangement for my daughters birthday party. I was put on hold 2 different times before even being able to ask a question. I inquired about how much fruit was in the arrangement to ensure we'd have enough for the party guests. I was told this is a 'complete secret' before she hung up. Horrible customer service! read more

The worst experience ever!! I would never order from here first they ruin the surprise by calling my mom (I sent her a fruit basket for Mother's Day) so the surprise was ruined. They sent someone else's fruit basket to my mom all the chocolate was melted. The whole thing was a fail! Never again would I order from here! read more

It is now 12:15 the day after Mother's day and I still have not received my arrangement my husband ordered. My husband had to actually go to the store and tell them to cancel the order which they would not allow him to cancel l. They are the worst kind of business people because they made one excuse after the other as to why they did not deliver on Mother's day. I will NEVER use them or recommend the store at 3130 Sugarloaf Pkwy Lawrenceville GA read more

My husband & I came in to order a small fruit arrangement for daughter's birthday. The staff was very helpful, upfront about costs and was very personable during our wait for arrangement. This is what service is about. We will always go there for our fresh fruit arrangements and now they do fresh fruit bowls/cups to go - no more getting fruit bowls from the grocery store. read more

My husband ordered me an arrangement on 2/13/14 from his duty station overseas. The arrangement was to be delivered on 2/14/14 to my job less than 5 miles away from the Edible Arrangement store. At about 3:00pm on 2/14 I started calling the store bc my arrangement hadn't been delivered. I was going to tell them that I was leaving work at 5:00pm and if it wasn't delivered by then I could just pick it up. Only got through once and waited on hold 30+ minutes. At 5:00, the arrangement still hadn't been delivered so I drove up to the store to check on it bc I couldn't get through on the phone and the Internet status had not been updated either. I get there and the store is a mad house (which is probably normal for Valentine's Day) and from the look of it, several people were having issues. I asked the clerk to check on my order. She at first said it wasn't suppose to be delivered until Saturday. When I corrected her per my confirmation email, she called her driver. Apparently she didn't get through to him bc she told me he took everything out that morning and wasn't sure if he overlooked it on the truck or if it even got put on the truck. She informed me that she would make me one one the spot and I declined and asked for a refund. She took me back to the kitchen where all the fruit was (I'm sure there is so sanitation issues there) and issued my refund and then couldn't even print me a receipt bc she couldn't get the printer working so I had to settle for an emailed receipt. As I'm leaving the parking lot my coworker calls to let me know that the arrangement was delivered. Apparently once it was delivered the delivery person came back to reclaim it and it had been moved. He then started accusing my coworkers and I of being up to something. I then began receiving phone calls insinuating that I was two-timing them and that I needed to come back and pay them and so on. When I did finally take possession of the arrangement, the fruit was sub par and was a total disappointment. My question is, How is their inability to run and maintain a business any responsibility of mine? I spent my entire Valentines Day waiting on them, trying to contact them and waiting in their store. I have yet to see the refunded amount posted to my account either. I will NEVER use Edible Arrangements again and I would encourage everyone else not to either. read more