We wanted to work with a local florist for an out of town funeral. Ordered a large plant with cut…read moreflowers & were charged nearly $100.00. (As shown on the original invoice) What we got was a tiny plant with NO flowers! When I called to inquire, I was made to feel like I didn't know what I was talking about! I emailed them this same picture to show how small this ONE HUNDRED DOLLAR plant was and that there were NO CUT FLOWERS. Now, they are no longer responding to me! A FUNERAL! We were robbed and embarrassed! We were taken advantage of because we were out of town! Not cool!

Been to this florist twice in the past two months. The first purchase was for my eldest daughter's…read morebirthday arrangement, and I had a lot of questions as I wanted something special but didn't really know the names of flowers used. The customer service provide was amazing and the arrangement wound up being gorgeous! The first visit impressed me enough to make a return visit. I was even more impressed the second time because I was just a walk in and picked out a pre-made arrangement and was able to add some personal touches to make it my own. Customer service was amazing again--the staff were friendly and knowledgeable both times I visited. The cost of both arrangements was very reasonable for what was provided. Both birthday arrangements were beautiful and my daughters loved them! I am already planning my next purchase (eldest daughter's senior formal)!

Best florist in bellemeade/nashville. Huge fan. Never ever had a problem or issue. Class act place…read morewith class act people

Clueless, dishonest, and pretty much incapable of basic fulfillment. Excuses and lack of attention…read more It was one of the worst experiences I have ever had, I order flowers (remotely) ALL the time. I will never use them again. It was a disaster and she was completely unhelpful. Not rude, just did not instill any confidence after her original excuse of why my order wasn't fulfilled.

I was a bit disappointed, the flower arrangement I ordered for my nieces was a bit sloppy. Would…read morenot order from them again

The arrangement they made for our daughter was absolutely beautiful and was delivered right on…read moretime. Thank you Jubilee Florist!!!

I spoke with Kathy who was not only very kind, friendly and caring but was also very knowledgeable…read more I called and tried to explain what I wanted in my best "man" explanation. She converted it into a perfect arrangement to make me look better than I am and even put some extra love in it for me. I received a text this morning with photos of both sides of the arrangement from a very busy, yet appreciative woman. It was followed by a video chat with a smile so wonderful that I couldn't put a price tag on it. Thank you for all of your help. You truly went over the top Kathy!

Great service! Unfortunately, they couldn't deliver my…read moreorder on the day I scheduled due to a family emergency. However, they offered a full refund AND a "make up bouquet" to compensate. (It was only two days later, one of which was a Sunday.). I declined their thoughtful offer, and they delivered my bouquet with additional flowers as recompense. Great communication and respect for the customer.

I live out of state from my parents and wanted to surprise my mom for her birthday--on very short…read morenotice. Even with less than 24 hours, they delivered a beautiful bouquet right to her door. The online ordering process was simple and seamless, and I loved being able to add extra touches to make the gift feel more personal. I chose an arrangement in a decorative boot as a nod to Nashville, since they're new to the area, and it made the gift even more meaningful. My mom absolutely loved it--she said the flowers were fresh, vibrant, and beautifully arranged. Such a great experience from start to finish. I'll definitely be ordering from here again!

Ordered "Balloon Bouquet" which is 7 mylar balloons and a small flower arrangement for my…read moreboyfriends birthday. This is what $115.00 gets you! The "flower arrangement" was $29 and the balloons and flowers was $115.00, quite disappointing

Black Tie Floral Design was very courteous and helpful when I called to place an order for sympathy…read moreflowers for a church service. They also worked with me to use different color flowers in the sympathy arrangement. The arrangement prices were fair in comparison to other florists in the area. I called another florist in the area and they said they didn't deliver on Saturday (although their website shows Saturday hours). The compliment for Black Tie Floral Design florist is they were courteous and ready to assist with sympathy flower order during a heartbreaking time with the loss of a dear one.

Black Tie offers by far the most unique designs and awesome customer service!! Rachel and her staff…read morewere awesome at listening to what I described for an arrangement, and were able to provide me with great feedback and guidance on floral choices. The arrangement was so full of luscious eucalyptus and magnolia, it was literally "spilling over" with southern charm and elegance! Loved it!

I'm out of town and wanted to send flowers to a friend. Had the Sydney arrangement delivered. It…read morewas full, vibrant, and delivery was seamless.

I was on the hunt for a flower shop to send my stepmother some flowers, though they are not far…read morefrom the Nashville center, I was finding it difficult to find a flower shop who would deliver to their town, or ones that felt worthy of the cost! After perusing many options, I decided on A Village of Flowers. Their arrangements were beautiful, organic and felt much more curated then many of the other local options, in addition, though the arrangements aren't inexpensive, I found we got a lot more for our money than other shops. I tried ordering from their website, which is great and user friendly, but due to the location, was unable to. I found their FAQ said they often extend their delivery radius for extra cost and based on availability, that being said I gave them a ring to see if it was possible. I can't remember who I spoke to, I believe it was Melissa, but she was wonderful! Checked the schedule said they had availability to make the delivery and that if I decided to go that route, just to give her a call. After a bit more research, I decided on their Appreciation arrangement, and asked for as much yellow as possible, as it's my stepmothers favorite color. They definitely delivered! The arrangement was absolutely beautiful, delivered promptly and in a vase. Our note was included and I would definitely consider ordering from them again if the time arises. My stepmother lit up when she saw them and said it's one of the most beautiful bouquets she's every received.

Finding a wonderful florest it ike spinning a wheel. It seems you lose every time…read more We got a call that our daughter's relative passed away. I called Bloomberry Flowers and Gifts on a Friday at 10 minutes before 4:00 pm. Ten minutes before they close. The service started at 10:00 am. On Saturday, the shop doesn't open until 10:00! I wasn't sure they would even pick up the phone. The sweetest lady heard me and said yes, she was sending several items from her shop to the church. She said she knew it started at 10:00 and our flowers would be there on time. My husband and one of my sons were at the service. They came home and couldn't wait to tell me that the big basket of plants I ordered was the most beautiful item there. Everyone kept coming up to tell them all about the gorgeous basket. The one I ordered at 4:00, the afternoon before, and this lovely lady had it there at the church before the people started to come in the next moment. Finding a florest this day and time is almost impossible. If you want a caring shop that you can depend on, and the product has everyone talking about it, please give this shop a call or visit the next time you need one. I will never go to anyone else!

My Fiance had ordered flowers to be delivered to my mother for Mother's Day a week in advance. We…read morelive in California so we needed someone that could deliver the flowers. We placed the order and later that week there was a system order glitch that occurred on Saturday, May 9 saying that the order was delivered. She reached out to the owner directly who confirmed that they have the order and that it would actually be delivered between 12 and 2 on Sunday May 10th, Mother's Day. I called my mother to wish her a happy Mother's Day and see if she had received the flowers. She said no. Later the business owner reached out to my Fiance saying that sorry we missed your order. We can deliver it tomorrow or do a full refund. What kind of business practice is that, by tomorrow? It's already too late. That is not a resolution -- that's an insult dressed up as customer service. "Tomorrow" completely defeats the purpose. This was a time-sensitive, emotionally significant order. The entire point was the day itself. You had basically two opportunities to confirm the order and deliver the order; yet, you still failed to deliver on your end. If this was my business, I would've delivered the flowers MYSELF even if it was 10, 11, 12 o'clock at night. It's MOTHER'S DAY. Clearly this florist, or so they call themselves, can't be trusted with any kind of timely delivery or professionalism. Clearly from the other reviews, they have zero accountability. If you can't handle the amount of orders coming in, don't keep taking more orders. Refund given back or not, it doesn't give us back the moment/opportunity we were trying to create.