2/6/26 -- I seem to have a talent for attracting people to rear ending my vehicle while I'm sitting…read morestill at a traffic light. The last time it happened was in 2015 (with a different vehicle) and so I knew EXACTLY where to go to get fixed up right Today was pickup day and once again, V&F came through with flying colors! In addition to having the damaged rear repaired (all paid for by Plymouth Rock Assurance -- the insurance company of the guy who hit me), I had the hood repainted because manufacturers just don't do high quality paint jobs on newer cars anymore! Thanks to all at V&F ... I hope I don't have to see you again anytime soon! No hard feelings!!

I've been taking our vehicles to V and F for many years, perhaps pushing 20 or so. Small jobs and…read morelarge, They are super dependable, easy to communicate with, and seamless in their service. They are happy to deal directly with insurers to make sure the job is complete, which makes things easier on the customer. Luckily we don't have too many accidents, but it's good to know I can count on V and F.

Very positive experience. My car broke down in a college parking lot on the first day of class…read moreduring the morning rush. The dispatcher was very professional. The driver arrived in less than 20 mins was pleasant, efficient and knowledgeable, and towed my car home. Reasonable pricing and great service.

My Subaru's battery died earlier today while I was in New Brunswick so I called Subaru Roadside…read moreAssistance's 800-number. The case was sent to Car Guys Auto & Towing in Edision for help. I spoke to Al at 12:31 PM. He said they were on it and sending one of his guys come out right away. Gabriel arrived at 1 PM and the car was running 30-Seconds later. He was professional abd courteous, and made sure to remind me as he left to "stay safe out there." These guys were the angels I needed on a difficult day. Thank you so much!

I was told my car's rear rotors needed to be changed at the dealer but was quoted what I felt was a…read moreridiculous amount of money to fix. I decided to shop around for options. I started at Ray & Dana's Inman Auto Care. He offered a free estimate. He sent a very comprehensive list of things that needed to be done on my car. I was very impressed with the meticulous detail and the photographs to show why I they were suggesting the fix. This report made me feel that this was an honest shop. And made me feel confortable enough to trust. It turned out that all rotors needed to be changed. I paid a bit more than what the dealer quoted but got both front and rear brakes overhauled and new brake fluids and wheels rotated and balanced. But most of all I got a clear understanding of why it had to be done and the feeling that they were trustworthy. Their customer service was excellent! I live a mile away and needed to be home for telework so he had someone drive me home and then pick me up to get the car. That was awesome and I really appreciated it. Also I called several times with questions and concerns. They politely answered all my questions. I asked them to align the wheels. They checked the alignment and told me it was not necessary. This sealed the deal. I trust this shop and will have them work on my car again.

everyone at Ray and Dana's are great! I take my husband my daughter and my car there for service…read moreand they do a thorough investigation and they call you with the work that needs to be done and they stick to the payments as planned. although no one is perfect their diagnostics are correct and they keep going until the job is done! I took my daughter's 2018 Honda in and she is so happy that her engine runs so quietly after they fixed the air compressor. in addition to that everyone at the front desk is nice personable and they have coffee!!!!!!!!!!!!!!!! thank you guys

I had a motorcycle chain link jammed in my tire. Yup I know. Wonder what happened to that schmo…read more I drove up and had a very nice woman greet me. She asked if i had a few minutes. I figured that was like doctor office code for 1/2 hour. To my surprise that tire was patched and back on my truck in 15 minutes. I could not believe it. The cost....20 bucks. I will be back.

HORRIBLE Manager!! DO NOT GO HERE! Back in August 2018 B&L stripped/cross threaded my lug nuts when…read morechanging my tire on the parkway. I went to 2 other tire companies and had it confirmed in writing that B & L were responsible for this and I had to pay out of pocket to fix their mistake. I wrote a letter, sent multiple emails with attachments of documents and receipts and called B & L to ask for a reimbursement since I was out of pocket ~$200 for their work. I have never been so rudely spoken to in my whole life on the phone (Tim I think) the manager told me that lug nuts get stripped/cross threaded because of weather and wear and tear and hung up on me. After speaking with their HR at customer service they were horrified by his attitude and suggested I take this to small courts. I would have been happy with the $60 reimbursement for the faulty tire change but I got nothing but no replies and a rude manager talking down to me on the phone. I'd put zero stars if I could.

Absolutely outrageous experience. My car broke down near this shop, and they clearly took advantage…read moreof the situation knowing I had limited options after the tow. For a basic alternator replacement and oil change on my 2014 Toyota RAV4, I was charged nearly $1,500 total. Breakdown: * Alternator replacement: $1,100 * Electrical diagnosis: $250 * Oil change: $150 After the repair, I called a Toyota dealership for comparison, and even the dealer quoted pricing that was about $500 less than what I paid here. The pricing felt extremely excessive and predatory, especially for someone stranded with a broken-down car. I strongly recommend getting multiple quotes before authorizing repairs at this shop. I can provide the full receipts and invoice breakdown if needed.

We have been coming to Jersey Auto since 2008. We have always been looked after very well. In the…read moreearly days we went to other auto shops and we were just another number but with Jersey Auto we are people and get treated like old friends. Front desk is always accommodating and currently Derek fits me in whenever I have a problem with my car. I'm sure if you shopped around you may find cheaper on some repairs and maybe not but for me the reliability is what counts. Eric absolutely always has my back, will go above and beyond to make sure I know what's wrong with my car and what he can do to fix it. There's never any pressure to have work done. They tell me what I need and don't try to upsell me. That's why I keep coming back. I trust that if there was something they couldn't fix they would send me to somewhere reliable. I will keep coming back while the current admin is there. Thank you Jersey Auto.

Having needed what I though was a significant amount of body work done, I called/drove to four…read moredifferent body shops. I found all of the pricing differences to be negligible, so I was really leaning towards whichever was geographically convenient. A friend insisted I call Acme Auto Body before committing elsewhere and I'm glad he did. It was during the initial phone call, with Steve, that I knew where my business was going. Having not seen my car yet, he kept most things/pricing rather vague - but honestly, as long as he wasn't outlandishly far above the average estimate; it was a done deal. His personable approach, unlimited time, and willingness to field any/all of my questions was unparalleled. It was extraordinarily refreshing after my first few estimates and past experiences. From start to finish, the attention and care that I (and my car) was given was incredible. My perception of the standard auto related experience, has been far surpassed...Acme raised the bar. The work itself was also flawless. Further augmenting my experience, they repaired a relatively nasty scratch I had on the opposite side of the vehicle, stating "it was easy enough considering we had the materials/labor in action for the collision repair". When asked, I was told, "it's complementary, you didn't ask for it". Easy money to be had, yet they understand the value of the customer relation - future business is worth more than a scratch repair. Acme will get any/all of my continued business and referrals. No question. Great job Steve & crew, hoping I don't need bodywork soon, but if I do, at least I'll know where I'm headed.

The service with parts replacement and fix was perfect , paint was matched but a couple of…read morescratches were left untouched and while repairing they left some white marks and scratches inside right door panel. They should have painted it correctly. While the communication was of good value and fix was perfect but overall status was not satisfactory.