The three people that helped me at this store Jess, Al and Wayne are my angels!!! They were…read morehelpful, attentive and helped me with my issue the way I needed them to. This experience was so positive and wonderful after having a really hard week. I have to commend amazing customer service when it happens and these three are the gold standard!!!

Brought my moms car there for service. My husband picked it up, and when we got back to her house…read morewe noticed there was grease all over her front drivers mat. we did call and the only response was, sorry. even Jiffy lube puts paper down and even vacuums your car as well. poor job Pep Boys.

I saw the BELOW COMMENT by the purported owner William posted Mar 10, 2025 .It caught my attention…read moreas Bill's picture is shown as the Owner's response, inferring that he is onsite. To my knowledge ,Bill retired and stepped away from GT automotive at least 6 years ago. I've been there a few times after Bill stepped away and more times prior to Bill retiring. Perhaps he is still the owner on paper, none of my business. I believed that the new owners were, Julie and her husband. I did not go to GT to make friends, but high quality work. However, Julie is rough, arrogant and lacks any semblance of HUMILITY and appreciation of customers. I stopped going to GT as the front desk woman "Julie" was consistently rude and dismissive. GT does great work, however, Julie was a terrible "Know It All" . ************* July 17, 2026- UPDATE - Responding to the "Owners" response to my post of July 4, 2026.... As to my standards and expectations, Customer Service is not limited mechanical work, it also includes respect, kindness, being treated with dignity. IMO, the "Owners" response to my comment reflects an unwillingness to accept constructive feedback, the need and desire to try to insult, rather than embrace, hence, reflecting a lack of humility, or ownership, full stop. In possessing a civil litigation background, I ask questions, not intended to put one on the defensive, as it may. Julie's husband (a seasoned mechanic) is kind. I just could not tolerate Julie, who works the front desk, and for the most part answers the phone calls as well. She displayed impatience with my questions. She is the conduit to the mechanics. In any business, the front desk gives the best impression on the appreciation of customers or lack of. Julie should be grateful and thankful that GT Automotive is doing well. This is demonstrated in having a high bar on respect and kindness to all customers. My comment should not be misconstrued as a vendetta as alleged, nor do I consider my comment a "bad review" as further alleged. It is intended to provide an opportunity for Julie to receive and accept the feedback in that this is how she may come across to some. Yelp Guidelines is to rate the "Overall" Experience. It is my first hand experience. Unequivocally, I am not a mechanic, nor is Julie. I had not dealt with Bill on my few last visits, as he'd long ago retired, at least 5 -6 years ago. Once again, GT DOES GREAT WORK. ********************* Business owner information William G. Business Owner Mar 10, 2025

When I realized I had far too much gas to ship my car, I contacted the shipper and they recommended…read moreI come here. I called and the gentleman was very nice and his calm demeanor put me at ease. I was about 5 minutes away and they got me in quickly. The customer waiting area is spacious and very clean. There are magazines to read and they had on Drew Barrymore's Talk show. The price was very reasonable. I will make sure other service members know that this ecological option exists here, versus trying to drive around and add additional mileage just to burn off fuel.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

Claudio saved us with an emergency repair of a broken axel on a Saturday afternoon being from out…read moreof town. So grateful!

This is a legit review. I Asked them how much they would…read moreinstall a subwoofer and an amplifier for me In a car that already had an amp and chuchero installed So pretty straight forward for someone with experience to wire it all up right? Or so I thought They told me they'd have to see the inside of the car to see what they had to do I showed them the inside They said it would be $150 to do it Was expensive but I said ok do it Next day I go to drop my car off they tell me it's $200 Not only did they mark up the price out of thin air But they left pieces of old stripped wires all around my trunk where they installed the subwoofer and left my door panels all out of place even breaking clips. If I could rate 0 stars I would. $200 down the drain for a job that for someone with experience takes less than an hour He even left a plastic wrapped car battery static protector I had in my car INSIDE the ported subwoofer box. Unbelievable. I genuinely was gonna go back just to catch the worker that did the shitty job off work N give him a lil one two mayweather but i stopped myself He ain't worth it Jus ain't goin back there Ever. They also left the screws for my sub out of it leading to the sub jus falling out when I was driving Fixed that myself cuz i ain't goin back there ima go ta jail if i do. Fucking Scammers.

John was be try helpful today. Very professional and gave me my code error on a printout…read more I am very thankful they helped me as I am from Ohio and didn't want to be stranded. Thanks a bunch John!

Amazing place to buy everything a car needs ! Lots and lots of car accessories and tools . Very…read moregood service .. the guy asked me few times if I wanted any help and came forward to help .. doesn't really happen in many other shops . Nice parking facilities and well placed right on NJ 27.. priced ok mostly , but few items were pricey . Went to buy wipers for my car but found better deals in Amazon. Nice shop overall.. keep up the good servicing to customers .

I have been dealing with Middlesex for 10 years and I can say they are a vendor I can rely on. The…read morehave about a 95% fill rate on bearings I require for my business. The staff is very knowledgeable, the parts are high quality, and the pricing very fair. A great company to do business with.

Awesome guys. Had the parts I needed at a great price. Pleasant to deal with and great service…read more 10/10 would recommend.

PDQ Auto parts always comes through. They stock parts I can't get anywhere else for at least a day…read moreor two out. If they don't stock it in Manville they will run out and get it from another location. How is that for EXCELLENT Service? These guys are top notch! If you work on vehicles you need these guys in your speed dial.

The most congenial people on earth! Best auto parts store in the USA Thanks Al for ordinary the…read morebattery your so nice. Colossal service

Somehow, though I was initially hesitant to even give them a try, I got my 3rd Subaru from this…read moredealership. TOTALLY DIFFERENT experience. New management, absolutely different vibe--all for the better. Every single person I dealt with from start to finish was great; a square-dealer who did not waste my time or money. I am finally 100% satisfied with this dealership, and, should I go for a 4th Subaru (likely), I'll go straight to Victory. None of the same Service personnel that I used to deal with are still there, but the new ones--every bit as wonderful! I don't know what it is. They obviously take service very seriously, and it's memorably good. They kept the baby with the new bathwater.

I purchased a Subaru because of the brand's reputation for reliability and because I believed…read moredealership service departments would have the expertise to properly diagnose and repair Subaru vehicles. Unfortunately, my experience with Victory Subaru has completely destroyed that confidence. My vehicle developed a check engine light related to the catalytic converter system. Victory Subaru diagnosed the issue and replaced the catalytic converter. Less than a year later, the exact same problem returned. When I sought a second opinion from another Subaru dealership, I was informed that the catalytic converter installed by Victory Subaru was faulty and needed to be replaced. Think about that for a moment. I paid a Subaru dealership to diagnose the problem. I trusted them to install the correct part. The same issue returned, and another Subaru dealership determined the replacement part itself had failed. Yet instead of taking responsibility, I was left to fight for answers while being told I was just outside the warranty period. What makes this even more frustrating is that Victory Subaru's own records show they cleared the code and sent me on my way without resolving the underlying issue. I spent months dealing with recurring check engine lights, uncertainty about my vehicle's reliability, and conflicting information between Subaru dealerships. The most disappointing part is Subaru of America. Rather than standing behind a repair performed within their own dealer network, they essentially left me on my own. My household owns two Crosstreks, and we were considering a third Subaru for our teenage son. After this experience, that is no longer happening. Mistakes happen. Parts fail. What separates a good company from a bad one is how they handle those situations. Victory Subaru and Subaru of America had multiple opportunities to make this right and instead chose excuses, delays, and finger-pointing. I am no longer a Subaru customer, and I would strongly encourage anyone considering Victory Subaru to think carefully before trusting them with major repairs. One star.

I can't recommend FBN Auto Sales & Services enough…read more We broke down on the New Jersey Turnpike with a flat tire, which was terrifying with cars and tractor-trailers flying by on both sides while we were stuck in the middle. We were finally able to get a donut spare on, but after spending more than 24 hours trying unsuccessfully to get a replacement rental car, we were exhausted, stressed, and stranded far from home. We were traveling from Massachusetts to North Carolina with my young daughter and our dog. Our rental car company recommended Mavis, but after waiting there for quite a while, they told us they couldn't repair the tire because of its location and sent us elsewhere. That's when we found FBN Auto Sales & Services, and everything changed. From the moment we arrived, Steve treated us with genuine kindness and compassion. He immediately reassured us that everything was going to be okay and understood how overwhelming the situation had been. While we waited, he even helped entertain my daughter and made sure our dog had water and was comfortable. Those small acts of kindness meant more than he probably realizes. The tire was repaired quickly, and when it was time to leave, Steve noticed how much luggage we had crammed into the rental car. Without hesitation, he jumped in to help unload everything, transfer it to our vehicle, and carefully pack it all back in. He absolutely didn't have to do that, but he did anyway. What could have been one of the worst experiences of our trip turned into one we'll always remember because of Steve's kindness and willingness to go above and beyond. In a world where exceptional customer service can be hard to find, he reminded us that there are still genuinely good people who truly care. If you're looking for honest, compassionate people who treat you like family instead of just another customer, FBN Auto Sales & Services is the place to go. Thank you, Steve, for turning one of our most stressful travel days into something we'll always remember for all the right reasons.

Always helpful with my needs. Will advise me on what was more important and to set up others at a…read morelater time Jim really knows what he was doing.