2/6/26 -- I seem to have a talent for attracting people to rear ending my vehicle while I'm sitting still at a traffic light. The last time it happened was in 2015 (with a different vehicle) and so I knew EXACTLY where to go to get fixed up right Today was pickup day and once again, V&F came through with flying colors! In addition to having the damaged rear repaired (all paid for by Plymouth Rock Assurance -- the insurance company of the guy who hit me), I had the hood repainted because manufacturers just don't do high quality paint jobs on newer cars anymore! Thanks to all at V&F ... I hope I don't have to see you again anytime soon! No hard feelings!! read more

I've been taking our vehicles to V and F for many years, perhaps pushing 20 or so. Small jobs and large, They are super dependable, easy to communicate with, and seamless in their service. They are happy to deal directly with insurers to make sure the job is complete, which makes things easier on the customer. Luckily we don't have too many accidents, but it's good to know I can count on V and F. read more

Shop around before settling for V & F auto body in Metuchen, NJ. I brought my 1st car here back in Feb of 2017 as a recommendation from my insurance company (based on location). In June, brought my 2nd car here after I got rear ended by a corporate company car. Each visit I did not feel welcomed, no smiles, no empathy for customers experiencing a stressful situation. The woman that provides the estimate always seemed bothered and too busy to give the vehicle an estimate. Had to call the body shop to get status updates on vehicles. For a 3rd visit in July for car 1, the estimator woman once again seemed bothered and uninterested. As the estimate was close to 2,000 again, I inquired about discounts or a touch up on scratches for repeat customers especially within such a short timespan. She quickly said no and went on to say how overworked and underpaid they are. I will not be returning here as my loyalty is not appreciated and service from unhappy workers will reflect on the overall experience. See my review for AnJ auto body shop in Edison, such a huge difference in customer service! read more

Hello NJ Drivers, V&F Auto Body delivers top-shelf customer service and top-notch collision repair work at every step. Thats I brought my T.RAV twice and 2 different Sonatas 2011 & 2014 to for good and valid reasons. Each time I found the experience worthwhile and of value. As a long time driver I've been to my share of body shops, recently way more frequently. Every time it was a pleasure to work with them. read more

this was the best experience i ever had with an autobody shop. people were very nice, work was excellent, time frame was great. they took care of me renting a car from enterprise with the car delivered to the shop and i dropped it off at v& f when car was finished. also they waxed and washed my car ! read more

I had the misfortune of being sideswiped in my brand new truck while driving to work in November. The other driver was at fault and her insurance company sent me to V&F for an estimate. This was the first time I needed to have body work done on a vehicle. I didn't know anything about the body shops near my house and I was leery about using the one the insurance company was pushing me towards. The estimate was very thorough and detailed. I was pleasantly surprised that every little scratch and dent was documented, photographed and sent to the insurance company. Once the insurance company released payment I scheduled the repairs. V&F had my truck for 4 days (exactly how long they originally estimated). I had several small dents right in the body line of my front door and several major scratches in the paint. They fixed the dents and painted both passenger side doors as well as the fender to blend everything in. You can't tell there were ever any scratches or dents. The quality of the job done was fantastic. So the quality of work is great but how's the customer service? That was great too! John, Nicole, Victoria and Michelle were very friendly throughout the process. I received a phone call, text and/or email every single day with updates on the progress of the repairs and the estimated day and time they would be complete. Overall, this is a good business. Rest assured they will fix your vehicle correctly and treat you well. read more

A true mark of a stellar company is how they deal with things when problems arise. V & F Auto Body Is that stellar company and how they handled the issue that arose. As far as the workmanship my wife's SUV looks good as new. Even with them having to match her super difficult pearl finish. I hope I never have to do business with them again. But if I ever damage another vehicle again I'll be sure to take it to them again. Superior workmanship Excellent customer service That's V & F Auto Body read more

Very efficient and friendly service. Got an estimate for repairs that was reasonable and the work was done quickly. Pleasant experience. Highly recommend. read more

My car came back perfect! Service was really efficient, and I appreciated the text message updates. Hopefully I won't need to com back in the future!! I highly recommend v&f!! read more

On 9-26-19 I received a call from a tennesee emergency room that my 50 year old son had a massive heart attack, In trying to rush to get there I had a terrible accident on Rt 22,I was in no condition to be driving I was a wreck..No one was hurt thank god,but my car was a mess.This is my second accident in less then a year, the first pretty minor.Of course I called V and F the work on the first accident was superior,Well we were not able to make it but Kevin survived the the surgery,but still is recovering. It is 10-2-19 VandF called said everything is going to be fine,they handled everything from calling Encompass Insurance,getting the appraiser there right away talking to adjuster calling me .How in Gods name did they do this.They knew II I was to upset to talk.was to read more

I have used this company twice after an accident with my Hyundai Elantra. Not only do they fix your car completely and make it like new but the customer service is out of this world. They take their time and really care. The personal drop off and delivery service is fantastic. Everyone was super nice over the phone and took their time in assessing whatever issues I had! I'd recommend this place to everyone! read more

This is my THIRD time here, two within a two month period. My wife's car is apparently an accident magnet. Three accidents, none her fault. V&F was selected by my insurance company USAA. All three repairs were done in a timely manner and were done extremely well. The staff is always willing to provide updates on repair timelines and are willing to go out of their way to help in any way they can. They have also recently started texting updates on your repair status, pretty cool. I like the staff and service, but obviously don't want to see them any time soon! I see some of the negative reviews on here and haven't had a negative experience with anyone here. read more

I couldn't be happier with the care and quality of repairs Frank and the staff performed to my truck after I was in an accident while sitting at a traffic light. They did a fantastic job matching the paint and texture it's almost impossible to see a repair was made. read more

Omg! LOVE LOVE LOVE my auto body shop. They make the ugly after an accident look brand new again. Found them year's ago when another local Body shop really messed up my car, so I called Frank and he made it all good again. Would never trust anyone but V&F with my car again. read more

Excellent work, done on-time. They even fought my ins co to use new parts rather than used.....at no extra cost to me. Also, they washed and detailed the entire outside of the car - age never looked so good. Lastly, I know I had a slow leak in two of my tires which is aggregated in the cold. I didn't mention it. They inflated my tires as well. Good folks, outstanding results. read more

My driver-side door of my Honda Accord was knocked in--and V & F did a terrific repair. Looks perfect. They treated me well--delivered on every deadline. Highly recommended if you value quality work. read more

Take aways from this review. This place has no compassion for someone who is in an accident and missing their car and what is means to your livelihood. They are corrupt and will try to make a profit out of your situation anyway they can. The owner Nicole is immature and won't talk to you when there's an issue instead let's the secretary do the message delivery. It seems like she inherited the business from family and she will surely destroy any good reputation they have. They have no sense of right or wrong. I can not speak to their actual body work cause I never got to that point with them but stay away. This is by far the worst service I have ever encountered. I'll keep to the facts so you guys can come to your own conclusion, but stay away from this shop. I was referred to the shop through liberty mutual, I took my car in which at the time was not a total loss so they were going to fix it through the insurance and things were fine. Once they took it apart more and they found more damage and insurance and the shop deemed it a total loss. I spoke the insurance and decided I'd take the check for the car keep the car(with a salvage deduction from the check) and let V&F fix the car and I would pay any extra cost out of pocket. Everyone is fine with this insurance closes my case and now I just have to wait for the shop to fix the car. About after a week of delaying the secretary Michelle calls me and tells me the owner Nicole wants me to sign a non liability form- stating that if any of the work that they do on my car fails they are not responsible. Hmmmm isn't that the whole point of paying the shop to fix your car and keep in mind I had a airbag deployed so this was a matter of safety. Needless to say I didn't sign the form and asked to have a my car back and I would get it towed to another shop that agreed to fix it without this very sneaky form signed. This is where everything falls apart. At no point did I sign after the insurance case was closed and this liability ordeal came about did I authorize them to fix my car or order parts but v&f had ordered $2000 of parts that they couldn't return and wanted to charge me with the bill. I said it is not my problem that they ordered the parts, asked me to sign a non liability form and pushed me away to another shop. They responded with a very mature were holding your car until you pay us. At this point I tried to reach negotiation and said just fix the car with out me signing the form so we can get on with it and go our separate ways, they refuse. My car has now been in v&fs hands for 1.5 months and no work has been down I have no way of getting to work and they just don't care. After lawyers and the insurance getting involved again and agreement was reached that I would pay for the parts bring them to another liberty mutual approved shop where they would use the parts to fix my car. V&f tried to sell the parts at retail price to make a profit which I did not allow happen and by the time my car was fixed at the other shop there was $1000 dollars of parts that weren't necessary that v&f should have never order. When I asked them for my money back they were rude and again with lawyers and insurance getting involved only paid me $400 of the $1000. The take aways from the review are listed at the top. Do not go here! read more

Do not fix your car here!! They are cheats and will look for anyway they can to scam you! After they start working on your car, they call you and tell you that the parts and labor costs have gone up. When I questioned this, the owner was extremely rude and immature. I have never received worse service anywhere.. find another shop to fix your car! read more

They completed horrible work and gave me used parts without telling me. The "work" was not completed on time and almost 2 weeks late. My phone calls were unanswered. When I voiced my disappointment in person, I was met with intimidation and plain harassment. I would have filed a lawsuit if it didn't cost so much money. Stay away. read more

Unfortunately I've had to bring a few vehicles here to be repaired. Fortunately, V&F is terrific! Very friendly, they keep you fully informed throughout the entire process and they do exceptional work. If you are ever in the unenviable position of needing body work and live in the Edison area, don't even consider another shop. read more