Skyrose at the customer service desk knows how to make a customer feel important. She is friendly…read moreand outgoing, and she remembers me every time I enter the store. They have good sales. This is my favourite store. Derrck Fernie

There are two staff in particular I want to thank at the London Drugs, Kingsway Plaza, location…read more Surendra and Pryinka. Recently, these ladies went above and beyond helping me scour the store for a particular item I'd found online and that was on sale. In the end Surendra did find the item. It was no where near where it was expected to be. I likely wouldn't have found the item on my own. Thank you so much ladies!

The pharmacist has always been very helpful here. There are often no people available as t the til…read morefor Shoppers though.

This Pharmacy has one of the worst services i have ever had not once not twice but far too many…read moretimes . They don't have any leadership or communication between stuff and the owner of this store .If there was a "zero star that is what they deserve".I Have move to across the the street to save on Pharmacy. Prices are the average the value is only on senior's days Thursday the rest nothing good about this store i will pass.

Came during lunch time and not one cashier was working. When something went wrong with the self…read morecheck out machine. It just kept on beeping cashier notified and I had to leave the machine to find someone for help. I ended up going to pharmacist to have him call someone. Service is as artfully bad

Stood/waited at prescription pick up counter for ten minutes. The pharmacist saw me but ignored me…read moreas if I was none existent. Bad customer service.

I have one complaint that there's no one ever at the cash out till anymore I had to wait more then…read moreten min before I was served .There needs to be a bell on the counter so you can get some service.If it doesn't change soon I will go else where.Most of the time I use cash and you can't do that at self serve check outs so please get a bell or something

Terrible do not use the pharmacy especially the older man…read morewith glasses as he has poor communication skills rude and not trust worthy especially if you are a woman avoid this branch and go somewhere else

I won't be using this location again. I am now 3.5 weeks into waiting for a prescription to be…read morefilled. I have called several times and they say they will call back. It is a small store, poorly organized and alarmingly the person who answers the phone often can't find me in the system OR my prescription even though it is supposedly pending. I will be recommending to the neurologist who is referring his pt's here, to try an alternate location. The service is not adequate, and this also leads me to question if there are any quality concerns or safety with compounded meds. They MUST be done right or they can endanger your health. I would NOT recommend this pharmacy based on my experience over the past month. PS as a footnote to this entry...I have been awaiting this prescription and have given Jeffrey clearance to fill it since I will be paying for it . During this call, he had a Dr call and stated he would call me back. He called me back Monday evening and told me the prescript was still not filled and that I had 'been asking a lot of questions' which is not the case at all. PLEASE think twice about leaving compounding prescriptions here...I really, really question the safety and quality given the slow experiences I have had. I have used pharmacies for my family and myself, but have never experienced this before. Really disappointed and surprised...

The only reason I gave a 5 star is because I went in yesterday and a person named Mark was so…read morehelpful. He even faxed a peace of paper for free for me. I didn't know where is the closest faxing place. All together I had a great experience.

I shopped for items on Rexall and since they use Instacart, they are blaming the delivery service…read morefor bringing me one less item. When I called them they were very rude and blamed instacart. I will never shop here again!!

A convenient Rexall at Station Square. The store is big. Inside there is a Canada Post as well. The…read morestore is somewhat empty when I went. There is a pharmacy inside. Their biggest competitor is Shoppers Drugmart which is located within 10 mins walk away. Prices tend to be slightly higher because it is not a big box that offers everything at once and also Rexall is not as big as Loblaw where they can buy in bulk. Out in the front, there are free 1 hour parking but I do find that it is somewhat difficult to find parking spot at times.

This review is for the Beauty department of the Shoppers located in Metrotown mall. I stopped in to…read moreask when their Smashbox and Benefit Christmas sets would be available. The sales associate told me I would need to wait until after Halloween, but asked if I would be interested in attending a special Smashbox makeover event. She gave me all the info about the event, talked to me about Smashbox as a company, its products and even helped me to try out the primers and gave me a little sample as well. This visit took much longer than I expected and my boyfriend had wandered off a long time ago. But I very much appreciated the personal attention that the sales associate gave to me even though it was clear that I wasn't planning on buying anything that day.

Worst customer service ever! I went out of my way to this…read morelocation because I had an item on hold in the cosmetics department. The lady that worked in the cosmetics department found my hold item and proceeded to ring it up and then stopped tot text on her phone. She didn't say anything for a while and kept texting for a couple of minutes and I was shocked on how rude she was and she didn't say anything to me and ignored me. I interrupted her texting and asked her how much was the bill which was incorrect because she didn't know about the promotion price so I had to explain to her how the redemption points worked. I never came across this level of customer service. Taking personal messages on your phone and ignoring your customer so rude! I'm never going back this Shoppers Drug Mart in Metrotown mall.

Very personable and professional service. Was my first pharmacy choice, but I moved. Will miss…read morethe lovely people who work there.

Great pharmacy with a choice selection of items. Also goes to show that a good store doesn't need a…read moremillion brands of toilet paper - less is better.

I have been Continental Pharmacy for 10 years, however, I never write them review. How could I…read moremiss it? It's right beside Continental Medical Clinic. The head pharmacist is the owner, he is friendly, patient, efficient and professional. He would explain the over counter supplements/pills absorption and different. He is knowledgeable and helpful. The dispending fee is very reasonable even cheaper than shoppers/London drugs n etc.

This pharmacy has very good people working in there. They are friendly, courteous and welcoming…read more Always welcome me with a smile. On top of that they understand what customers want, quick and efficient service. Prescription Drug places are suppose to be a in and out service, not wait for 1 hour to come back to then line up again to pick up medicine. They've been my go-to pharmacy since. Keep it up!

24h location on Davie near Burrard…read more Parking is available in front. There are definitely a bunch of interesting characters in here at night. Don't make eye contact. Certain shelves are also locked up, and require an escort by an employee. Says a lot about the clientele. Other than that, the place does get the job done. Too bad the other locations tend to close early.

the short old man working on 6/8/26 @ 10pm was really rude. seems like he's just miserable from…read morespending the end stages of his life working at a drug store but damn y'all should pay him a lil more or something. can't help but feel bad for him nonetheless