I recently planned a wedding here for my sister and new brother-in-law and have no intentions of ever using this space for an event again.
As a former events manager, I have never felt so undermined or disrespected by the on-site manager of this facility. First, he refused to give us a key to the building -- After paying $600 for the venue and then having many of the "perks" revoked with the loss of their in-house catering company, they could have at least given us a key to use.
The site manager continually entered the hall during the reception and pestered the groom with questions about when our linens and other rental equipment would be removed. As the rentals were not made through the hall, he had no right to ask such questions, and I told him as much when he questioned my willingness/ability to bring the items to the vendor the next day. After he was asked to address all of his questions and concerns to me, he began to search out other members of the bridal party. He even went so far as to turn the hall lights on and off after we had dimmed them to a safe, yet mood-inspiring level.
The final nail in the OTS coffin was finding out later that friends of the manager (members of OTS, perhaps?) were drinking and carrying on INSIDE THE HALL during our rental period, the afternoon of the wedding.
If you want a stress-free wedding, do not book this space. Yes, it is a great venue space and has a beautiful attached park, but dealing with this man is not worth it. To quote the bride: "the day was perfect, with that one exception." read more