Unfortunately, I did not have a very good experience here. I was seeing Dr. Doan and was prescribed…read morevery aggressive treatment (high dosage of oral prednisone for 6 weeks +) based on standard protocol. I was not told that I need to be seeing family doctor while on steroids and I need to do blood work and I was told to follow up only in 4 to 6 weeks. In my case, such a high dosage was absolutely unnecessary, and the side effects of these drugs are very dangerous and severe. I ending up starting with smaller dosage, reducing it 3 times faster and have a shorter course. I wish the approach to the treatment was more thoughtful and tailored to individual patient, and the doctor would have been more caring. I would definitely recommend getting a second medical opinion before starting dangerous treatments.

I had an eye issue and emailed Dr. Tom Lietman, who has never seen me, with my question. And he was…read moreso kind and sweet and emailed a response even though he was busy working in Ethiopia. Isn't that just so sweet? He recommended that I see his colleague Matilda Chan. I saw Dr. Chan along with a resident in training and they could not have been nicer or more patient. Dr. Chan patiently explained to me what my issue was and answered all of my questions. I had some difficulty getting the receptionist to get me in however. The receptionist told me that this is a "special" "special" specialty clinic. Anyway, somehow she let me in and Dr. Chan was the best. I really think she is very sweet. And, if you know me, you'd know that I do not often praise my doctors. The only thing is that Dr. Chan only sees patients during one afternoon per week, so it might be hard to get in to see her or Dr. Lietman. Dr. Lietman is super sweet too.

I've been to Dr Ng Bonnie for a number of years. I've always found her to be highly professional…read moreand very kind. She has always patiently answered any questions so I'm not sure about the previous review. It's great to have a local neighborhood and family run business in the community that doesn't pressure you into high-end or designer glasses unless of course, you want to go that route.

Went here for the first time for simple eye checkup and did not have a good experience at all. The…read moredoctor seems unfriendly, arrogant and incompetent to me. Keep asking for my old prescription record before willing to start doing the eye exam and then got upset that I didn't bring my old record with me. I told her that I have never experienced where an optometrist couldn't do an eye exam without relying so much on my previous record. I understand she needs my old records to compare her notes but to me if a good and confident doctor shouldn't rely on my old record to compare notes. I have been wearing contact lenses and glasses for 35 years so I do know what I need from an optometrist. I was so tired of her constant lecture on why it's important to have old prescription with me during my entire appt. By the time I got my prescription for both glasses and contact lenses - she didn't write much details at all compare to my old prescriptions from all my previous optometrists.. this tells me she is not a good optometrist at all!!The office looks so dead and unwelcome. I just moved to SF and thus I thought I would give the new doctor a chance. I am NEVER COMING BACK HERE FOR SURE!

I was looking for an optometrist for my young kids and based on the convenient location and…read morepositive reviews of this practice, I chose this one. During what should have been a routine eye exam for my 6-year-old son, Dr. Lee accidentally poked him in the eye while putting eyedrops in his eyes. This wasn't a minor incident - my son ended up in the emergency room with a swollen eye and a bacterial infection that required medical treatment. I should have trusted my instincts when we first arrived - the office had a noticeable stench and didn't appear clean. Given that my son developed a bacterial infection from this incident, I now suspect the unsanitary conditions played a role in what happened to him. Eye exams for young children require extra care and attention, and this level of carelessness is completely unacceptable. When I requested that he be seen to assess the damage, her office told me it would cost $158 for the appointment because it wasn't covered by insurance. What makes this even worse is that while she acknowledged poking him in the eye when it happened (which is how I knew it even happened), she later denied it ever occurred. This lack of accountability and honesty is deeply concerning from a healthcare professional. As a parent, I trusted this professional with my child's vision and safety, and that trust was violated. The pain and distress this caused my son, not to mention the additional medical expenses and trauma of spending all day in the ER, could have been avoided with proper care and technique. I cannot recommend this practice to anyone, especially families with young children. When it comes to your child's eye health, you need someone who will be gentle, careful, and competent. Unfortunately, that was not our experience here.

I recently visited Dr. Lee because one day, out of the blue, I developed a troubling issue with one…read moreof my eyes. I was quite concerned that it was something very serious. I called my doctor's clinic only to find that the wait to see an ophthalmologist in my medical network (UCSF) take weeks if not months. My only option, I was told, was to go to a walk-in clinic or the emergency room, in either case I would be waiting hours for an on-call ophthalmologist to show up. Then it occurred to me to see my optometrist - Dr. Carrie Lee. She saw me that very same day (a Friday), and I can only imagine she had to really juggle her schedule to squeeze me in. In the event, she was able to identify the problem. It was bad, but not any of the terrible options suggested by Dr. Google. Later I emailed her (on a holiday) with a question about the application of a treatment for an unrelated issue. To my surprise she responded with the answer in about 5 minutes (!). Dr. Lee is a treasure who really cares about her patients.

My wife Lynn & I plus our youngest son Joseph are very happy patients of Dr. Tony Villanueva. We…read morehave been patients for at least 10 years & we recommend him to all. He is not only very competent & very professional but also has a very pleasing personality. He is very detailed with regards to our vision- making absolutely sure about our contact lenses & eye glasses prescription are accurate. One time I had my right eye badly infected & severe contamination was evident, his office accommodated me the same day I called. We have been highly recommending him to all our friends & relatives and they are all very happy with him.

Dr. Anthony Villanueva received his MD FROM the Univ of Wisconsin, one of the top ten medical…read morecolleges for ophthalmology in the USA. Our family has had him fir our eye doctor for over 30 years. During that time he has performed cataract surgery on me ( and I no longer require any intact or glasses) retinal laser surgery and once when I had a bad fall and got a huge black eye he came to my house to check on my eyes! He also treats my husband Jeff for pre-glaucoma condition. I trust him. He and his staff have always given our family great care. I travel from Belmont to Daly City to be his patient. I've found his equipment to be top flight. All indications are that he deserves five stars! Dr. Villanueva has gone on missions to other countries to donate his time and professional expertise to help people in need for surgery, e.g. Cleft palates. He's quite a loving, giving doctor!!

Dr. Tam was fantastic. Went to through the Hayes to get new glasses. It had been years since my…read morelast prescription. Thought why not, let's get it updated. She was very knowledgeable and checked everything! Nothing more to add. Very happy

I saw Dr. Angela Tam for my first eye exam in about 12 years. Let me just say, she kicks ass at…read moreher job. She also happens to be an amazing woman, who goes far above and beyond performing duties as an Optometrist and connects with her patients one on one. I left her office feeling as though I had spoken to a very wise woman with a deep insight in to life, something I did not expect coming out of an eye exam. I felt the human connection that seems so hard to find. When you find it, you want to share the experience with others and let them know, this is possible. More than a Doctor, Dr. Angela Tam is someone who you would want to call a friend. I feel like I have a new friend there in Hayes Valley.

My wife has gone to Dr. Lee for 30 years. She is the one who turned me on to Invision 7 years ago…read more We both love Dr. Clifford and Dr. Edna Lee. That is why writing this review is painful. The service and staff have always been great until recently thanks to one particular individual. I'll codename him the rooster. My wife and I go in to drop off our glasses. I needed to update my lenses to the new prescription while my wife needs to discuss how the lenses might be the cause of some vision issues. The rooster, whom was helping us proceeded to explain to her in a less than polite tone why she was mistaken. My wife tried to explain further what she meant. To which the rooster stated "as I explained" in a stern tone how she wasn't experiencing what she was experiencing. He proceeded to make my wife feel pretty small. I had to step in to stand by her to make sure things returned to a more respectful tone. The job of customer service is to help, not to make customers feel stupid for the help they require. The rooster failed to accomplish this. He did succeed in assuring that this visit to Invision Optometry would be our last.

Routine annual visit to check on my eyes and re-up on contacts. Was booking out towards June but…read morewas able to call and find a cancellation to fill for later in the week that I called. Nice early 9am appointment on a Saturday, which was great because I always prefer the earliest time available. Arrived about 10 min before the optometrist even opened but Dr. Edna Lee came to the door and let me in. Chilled on one of their chairs while she finished setting up, then began my appointment. Dr. Lee is very personable and easy to talk to. Clear instructions given as we went through all the vision exam. Entire experience was about an hour as we did a couple extra tests that I haven't done before, just to look into my cornea and eye pressure. After the exam, it was easy to preorder new contacts. Confirm your mailing info as you can have them sent directly to you, or to the office for pickup. Love the convenience of home delivery.

Amazing people, all the staff are always so friendly. They have frames for all budgets and I really…read morelike the cleaning spray they give you at the end. 10/10 would recommend.

I have very difficult vision to treat and Dr. Tom is always patient and very thorough. The Office…read moreis very Cozy and front windows are Great! John at the Front Desk is friendly and helpful.

I recently moved to SF, and I wasn't looking forward to getting a new eye doctor. It's hard to find…read moresomeone you really trust, but Dr. Ambarian is a true professional, and she immediately made me feel comfortable. She's thorough, caring and does right by her patients. Dr. Ambarian doesn't upsell you...she just wants to provide the best care possible. I'm glad I found her!

If you or your friends are in search for highly qualified Optometry Doctor, I feel I got a perfect…read morematch for you.  Dr. Anait Ambarian has great professional experience in doing all Optometry patient's needs and beyond with the major tasks and responsibilities focusing on solving any problems related to a very complicated Optometry eyesight's.  Dr. Ambarian is a very motivated person and what makes her stand out is her passion.  Dr. Ambarian is truly passionate about what she does, and that passion, along with experience, translates into solid results.   Great results, great person!!