I chose this place to take my AWS exam this morning because they had availability for the weekend. I found the place easily because I was already familiar with the area. On the email after you register for your test, you'll be given a code to put in to open the door. Parking was free so that was a win-win situation. There were other people taking other exams as well on a Sunday morning. The process was simple, you check in and then get your picture taken. They take you to the room and your off taking your test. If you don't want any background noise then you can ask for ear plugs or put on the headphones that they had at the computer station. The lady working today was nice, I didn't have any problems with her. They'll give you a key to use if you have to go use the bathroom before taking your test. read more

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They cancelled my exam 1 day before the scheduled date. Had to reschedule at a time and location inconvenient for me 30 additional miles away read more

Parking is atrocious. Make sure you read the signs posted on the side streets. I can't believe a testing center does not have their own parking. Also, new Omnicron Covid variant, BOTH administrators in an enclosed office, no masks, and the kicker, COUGHING. Yep. Every test taker that I saw, was wearing masks, but I guess if you work here, you're free to not wear a mask and cough away. Yeah, I doubt I'll ever take another certification here again. Just not worth it especially if you're driving here and if you don't want to possibly get sick from the constant coughing from the maskless employees. LOL. read more

I had a wonderful testing experience here on 5/8/23. I scheduled an after hours (6pm) pearson MFT exam, and Will (the test proctor) was so helpful, putting my test anxiety at ease. He was friendly and knowledgeable, I felt safe with him there. Because it was a night appointment, there was no one else testing in the building which helped with my concentration. I highly recommend going here after hours. They have private parking right outside the building they will validate, and clean bathrooms. I would definitely return if I take another pearson exam. The owner Miss Hamilton is very kind as well. read more

I came here to take a test today and an older woman (i assume the owner) comes in and rips the chair i have under my feet (i have a bone disease - and requested assistance for pain from sitting for a long time) and goes on to say how rude i am and demands that i tell her, in front on the whole class, why i need to have my legs up. I told her i was in pain and she took the chair and stomped out saying under her breath how rude i was to have my legs up on her furniture. So so rude. Would no recommend for anyone with a disability. Or anyone at all honestly. I would give zero starts if i could. read more

Trash. The owner of this testing center, Sandra Hamilton, is completely unprofessional. She is extremely rude, extremely disrespectful, and extremely insulting. I, along with another person scheduled to test arrived at the center and were rudely told we couldn't take the test because of the "Safer at Home" order issued the night before. She didn't want to put anyone at risk. Fine. I get it. Completely understandable. I too felt iffy about going to the test center but I really needed the exam. A little bummed that I couldn't test I asked if she could please notify Pearson Vue, the testing company, that she was cancelling the test so that those of us scheduled would be able to get our refund, $100+ for my test, or be allowed to reschedule at another center. Without letting me or the other person finish our question she screamed no at us. I'm not exaggerating. She screamed it. I reminded her of what is stated on the Pearson Vue website: If a testing center cancels they are required to inform Pearson Vue so that they may contact the test takers and let them reschedule. Otherwise, a no-show for the test means no refund and no reschedule. The fact that I reminded her about this seemed to infuriate her. She screamed at me that it was not her problem and that she would definitely not be notifying Pearson and that we should just contact the government to solve our issue because she didn't have time. By this time another employee of the testing center arrived and jumped in and told us again that they weren't testing. Again, I said that was fine. I'd didn't want to test, I simply wanted them to notify the company of the cancellation so that I wouldn't appear as a no-show and so that I would be allowed to test again. The employee agreed with what I said and said she would write up a case for it, basically a petition to allow a reschedule. The woman heard this and again screamed that she would not be doing that for any of us. She said anybody who wanted to could deal with it themselves. By this point I was done with her. I got on the phone with Pearson customer service to inform them that the owner of the center was cancelling a test but refused to notify the company. The troubled owner was still screaming at us in the background when the customer service representative answered the call and was able to hear her and get it all on recording. Customer service was able to help me out with a reschedule and said they would address the woman's behavior. This woman should not be allowed to run a professional testing center this way. DO NOT SCHEDULE YOUR EXAM HERE!!!! read more

Shout out to Sandy she is a great help and makes your EDnet process super easy. Second time going through the armed security training and she was a great help both times. The contractor they work with to do the firearms training is great, used to be a guy named Mike and now "A" both great guys. The brother who works there is super cool too! You'll be in good hands. read more

I was behind gate more than 30 minutes, no call answered and responded, I had test and it under stress to be late on my schedule. Finally some one answer the phone but i was already stressed out and upset. The staff are not responsive. read more

Location is right after Topanga and Sherman Way, close to Wyandotte. In regards to parking, if going in the morning, there are plenty of street parking on both small streets the building is within. Make sure to check the signs so you don't park at a permit only spot or days of street cleaning. I went on a Friday and there were surplus spots available. Elevator, it does open slow but doesn't slow the transportation process. I entered halfway as it slowly opened, pressed the button and the whole process probably took a solid 1 minute. Now up there, the ladies are NOT the fastest so honestly, get there 30 minutes before your test cos seriously, not the fastest. Despite not fast, they are friendly. The chairs in the room.... If you have any and I mean ANY sort of back/waist/neck pain.... Be prepared, you will get some stiff neck afterwards, depending on how long your test is. The chairs are old and absolute rubbish. The computers are old but it does the job. The screen is bright enough, the letters are legible. Bathroom, if you need to use the bathroom, the key is at the front desk. Bathroom is to the right, first door on the left. Hope this is helpful somehow! read more

Unprofessional , hot , noisy place to test at. I took the test and I heard the front lady talking the whole time. We had 4 people In one small room with masks on and no AC. It was dreadful . read more

Unfortunately, this site had someone working that was not able to handle the tasks of the job. When I called for information they were rude and unhelpful. I hope that they consider hiring someone who is better able to multi-task or hire more than one person to be there so that they can provide better service. read more

Sandra Hamilton is the rudest most unprofessional woman I have ever encountered. Her assistant, Sandra Mendez-Grimaldi (they fall her Sandy), is also extremely rude and unprofessional. I went through ednet last year and worked for her security company, Hamilton Security at an apartment complex in Reseda. I still have not been paid for this job as she said everything is "tax free & off the books". As a Veteran, I can confirm this place is not Vet-Friendly whatsoever. Stay far away from this place and Sandra Hamilton! read more

I went to this center twice. The staff are nice and helpful. On both occasions I arrived a bit early and they let me in. The computers could use updating though. There was something wrong with my mouse and I had to click many times for each answer. Also, there are no lockers. They take your stuff and put it in another room. When you are leaving, they bring it back to you. Overall, this testing center is fine. read more

My experience with this office was very in pleasant, Idk how it was before 2020 but now the staff are super unprofessional. The staff are everywhere and there is no distinction on who works there and who doesn't. My experience was awful, upon my journey of obtaining my gun and baton permit I was into numerous arguments with the office assistant sandy told me that I qualify before I drove an hour to the office then when I arrived she switched up and said I might not qualify, then a man named David who I now found out later though my hard aches that he was only a security trainee and that office let him act as a office admin. I was consistently pestering by him to take a job opportunity form the office when I was just there to sign up for training. Mind you we never got around to finishing my sign up for training but that very same day I was sent to Hard Rock Cafe to work iv work 3 days due to my uncertain schedule and transportation , that is what I also told David upon accepting the job offer and he said okay. So after a couple days I give the office a call because I haven't heard back from David on another assignment or my training and when I did I spoke with the head lady there named Sandra she was so unprofessional when I went to sign up she was bad talking another security that had accepted the assignment over the phone so I was not surprised that she did the same with me accusing me of not showing up for a shift when I did. Till this day I'm still waiting on them to correct and fix the hours of which I'm owed. I might never receive the money I'm owed because of there unprofessional. read more

EdNet Career Institute literally changed my life and career path for the better. When i saw their opportunity on "Craigslist" in April 2020 i made an appointment and flaked on it. A confirmation text sat in my unknown messages until i rediscovered it in late November. I called, made an appointment and became a graduate of their last Armed Security Training Class of 2020. I received all of my certificates by Jan 8th which include much more than a "Guard Card". I now have certificates for First Aide /CPR Baton/Handcuffs/Chemical Agents and Fire Arm. Don't believe the haters here. The owner Sandra and sandy have been absolute ladies with me and we are the ones with so much to gain. Honestly the company is taking a hit by offering these opportunities. Just like anything in life you get what you put into it. read more

This Center is way outdated and all the materials including computers and monitors are like 10 years old. The computers are so old and extremely slow that I had to go see the receptionist to find out why is it taking so long to load the exam questions. The monitors are dinosaurs age and I bet if you put them in the street nobody would take them. They are so small and tiny that if you plan to take any exam that requires any labs like Microsoft certifications, you better go somewhere else because you won't be able to see everything on these old and small monitor unless you spend half of your time scrolling around with the cursor in order to adjust the screen. Beside these, the personnel is very nice and friendly. read more

I came in to take an online exam. To my surprise the external testing facility did not update the appointment. Mercy went out of her way to help me. Instead of having to come back a different day she was able to trouble shoot the issue, which allowed me to take the exam on time. Thanks Mercy! Zack read more

Let me first start by saying I applied for my Guard card and Fire arms in March 2019.. i have still not recieved either ...I got in contact with consumer affairs and Ed net(Vanessa) and found out that my name was misspelled on documents they sent ..I was pending employment and because of this mistake I have lost opportunities and have had to take low paying jobs that don't require these credentials.It has affected me on a large scale ...I am still calling regularly to see when the issue will be amended but no luck yet . I also reached out to Ed net to see if they have any work ..considering this issue was due to their negligence..no luck yet ..hoping for better opportunities..p.s the only reason I give it 2 stars is because the training with trigger burst was very well conducted. read more

I went here to take my CompTIA Network+ Exam, as this is a Prometric testing center. The location itself is alright. I think the biggest pain in the butt w/ the location could be parking. It's an office building, and it looks like the few spots that aren't within the gated garage are reserved for the different office suites. That leaves street parking. I didn't have any issues getting parking at 9:15AM on a Tuesday, but I could foresee someone having issues. The building itself is somewhat older, and is across the street from Yoshinoya's. You've gotta take the elevator up to the 3rd floor. The Ednet suite looks serviceable. It's of decent size, with a somewhat orderly but somewhat disheveled look. The testing room itself was OK. Having people being frequently setup to take exams and leaving is somewhat distracting. And potential cheaters out there: They do have security cameras in the room. The main lady taking care of things there was nice enough. All in all, I'd go back there. Heck, it's only for 2 hours of my life at a time to pass an exam. read more

These guys suck! I had a test scheduled for over a month for a Saturday. Then, three days before the test, they reschedule it for three weeks out! I've been busting my butt to prepare, now I'm supposed to wait three weeks? On top of that, it's on a week day so I'll now lose pay for it. By the way, the facilities suck. No parking, except on the busy street in front or in the alley in back. This is true, even though they have a parking structure. read more

The testing center was great. The only complaint I have is the parking. Be sure to get there 30mins- 1hr early to not worry about parking. I suggest parking by the school and walk across the street to the testing center. read more

The staff is nice and understanding. Which is why I am giving 2 stars instead of 1. I had an exam scheduled at a specific time and when I got there they said they had overbooked and there are 2 people still ahead of me. They said its because it is the end of the month and a lot of people like to wait until the last day. Whether or not someone procrastinates is completely irrelevant in this situation. If an appointment wasn't available at this time, naturally I would've booked something sooner. I've never had this issue at any other test center. I scheduled my test to give me ample time to get to a business meeting after and here I am writing this review as I wait in the lobby. A courtesy call would've been nice letting me know of the delay, I could've brought in some review material with me, or rescheduled my meeting. What is the purpose of setting an appointment? If they are getting paid for me to test there, it is not too much to expect that my spot is available at the scheduled time. My test started 45 minutes after my scheduled time. An hour into the test they start vacuuming the office. The room we're in isn't soundproof. It was distracting. read more

I took a CSET test at their center a few months back and had a good experience. The staff was friendly at the time and I passed the test. I signed up for another subtest and needed to reschedule. I logged in to the CTC website and when I attempted to change my appointment I was given the following message: "this test center is not authorized to administer the exam." This worried me, and I called Ed Net on 9/4 at around 9:30 am. The person who answered the phone was polite as I explained my concern. I was quickly cut off by another voice on the line rudely interrupting and asking what my question was, ignoring any concern I had. I'm assuming it was the manager. They were actually yelling. They double checked whether or not I was scheduled, told me I was still scheduled and then without allowing me to respond they hung up the phone. There's no reason to speak to someone who calls asking a reasonable question that way. I decided to reschedule at another test site entirely, as I don't want to waste my time driving over an hour to either be told they can no longer administer a test, or being treated like crap. Test taking is stressful enough as it is. Don't bother taking a test here. read more

Very lovely staff. Vanessa is caring for our well being. The owner Sandra tries to help everyone get a retain a job along with our certifications for guard cards. Recommend this to anyone looking for their guard cards. read more

DO NOT USE THIS TESTING CENTER. Extremely unprofessional and not adhering with COVID rules. Worst experience I have ever had at a testing center. read more

I've been going to Ed Net for about 7 years now getting a handful of certs and re-certifying with them. My only complaint: It's a pain to take the stairs and the elevator in that building scares the crap out of me (I hate elevators). They're awesome with walk-ins or appointments and are always nice and professional. I've never had a bad experience over my many visits. read more

Sandra Hamilton is theee absolute worst !!! Pls do not go here. She's very unprofessional and inconsiderate of people's time and effort, highly do not recommend ! read more

Hands down the best training center there is. The level of help and understanding that I was provided supersedes any other place I've been to. From the receptionist all the way to the President each person made me feel as if I mattered and went of their way to help me out. I recommend anyone and everyone go here. Sandra I look at her as a grandparent to me and I see Vanessa as a big sister so in other words they make you feel like family. read more

Mercy is great. Staff is friendly and very helpful. I was taking the guard course and everything went so smoothly. Sometimes I had to leave early, they were very flexible in working around my schedule and ensuring I completed everything that I had to. read more

I never thought that I would become a Licensed Security Guard, at my age, and hold other certifications and permits. My past jobs were administrative, clerical and customer service related. A year ago, the store that I managed closed and therefore, I applied for Unemployment and received EDD benefits. The good thing about that is that the Government has funding for those who are collecting EDD benefits or have recently exhausted their benefits. I was sent to a Work Source Orientation and was assigned a Case Worker who approves candidates for funding. The class was 2.5 weeks, with Mandatory Classes: CPR, Baton, Firearms and Firearms at the Range, held at EdNet Career Institute. I learned so much in such a short time and was able to take some of the handbooks home on the days that were not mandatory. Graduation Day, the students were all given Certificates of Completion, Baton Permit, CPR/AED Cards and more in a nice folder. It's nice to celebrate with everyone, instead of those who get their Guard License online. You can ask questions to the instructors and interact with the other students. After graduation, my Security Guard License cleared and ever since, I've been working at great events, concerts, the LA Coliseum, the Rose Bowl and beautiful Hotels! It's worth it and thank you to the owner, Sandra Hamilton, for providing the training facility and teaching us Job Seeker Skills, to Vanessa who is amazing and helps with the job placement after the Security Guard License is issued. The skills I've learned has helped me not only as a Security Guard, but in my daily life! If you know of someone who is collecting EDD, an unemployed female or male Veteran or someone working part time (under 20 hours a week) and needs work, please call EdNet Career Institute at (818)702-6640 and let them know Mercy sent you! read more

I came in to take my cset Mercy helped me get registered for my test. They were extremely helpful and accommodating.

This place is just fine. I don't know what you guys are expecting. UCLA? lol You'll get everything you need and they genuinely care. read more

I attended EdNet Career institutes security guard training certification program in June of 2017 and the program was absolutely free which was perfect because at the time I was unemployed and had exhausted my unemployment benefits. The staff was very nice and helpful the facility was nice and clean and easy to locate. I was offered employment right after graduation and I have been working every since. read more

Where is the MINUS TEN rating when you need it! This place is THE WORSE! Spent almost 4 hours there testing and filling out paperwork. When I was sent to the Work Source center the next day to sign up for their orientation to receive security training, they were out of funds and said EdNet was informed but didn't tell me. When I inquired as to how this could happen, Harold, the HEAD idiot in charge, said he'd look into it and call me back the next day. Waited 3 days and nothing! I could go on and on...But I'll end with this. After I sent an unpleasant e-mail to them and touting a PROFESSIONAL school that I had no problem enrolling in, they sent me this response, verbatim: "Starland, Your attitude is the worst. We are overjoyed that you are not our student. Thank you for wasting asc time and no longer ours. We wrote you off a very long time ago. Good luck with your meaningless existence." Nice, uh? You see why the MINUS TEN rating is so deserved! read more

This is the closest Prometric/VUE testing center around so this is how I wound up here. As Michael mentioned almost two years ago, parking is still non-existent. I'm not a fan of parking my car in crappy neighborhoods and since this is just north of Sherman Way, I wasn't really comfortable doing so but didn't have much choice in the matter. I seriously thought I would get stuck on the way up to the third floor - the elevator door took at least 20 seconds to open/close but, to my surprise, I made it. I had a long exam ahead of me and drank the iced tea I brought in less than halfway through my exam. It didn't help that it was nearly 110 degrees outside and I'm pretty sure there was no AC in the small testing room that contained half a dozen computers running, two other guys in there and some IT guy in the office who kept coming in and leaving to install Windows patches. Do this on your own damn time, not mine. Parched, I came out and asked if there was anything anywhere to drink and there's nothing - no water cooler, no soda machine in the entire building. The lady running the office (Michelle) found someone else's bottle of water in the office and poured me a small paper cup. Nice of her, yes, but come on...nothing to drink ANYWHERE? My exam took nearly 4 hours; people get nervous (and thirsty) taking these tests. That's quite a long time without anything to drink, so come prepared. On top of that, some other guy in the testing room was obviously cheating. He brought his cellphone in and kept hiding behind the door to look up answers. He nearly got caught when he pressed the wrong button on his phone and it loudly bursts out "SAY A COMMAND: *BEEP*" when a lady rushed in the door and looked around suspiciously. I'm not a rat so I didn't say nothin' to nobody but it certainly was a tad distracting. Most testing centers suck. Study hard and pass your first time so you don't need to come back :) read more

I was a walk-in and first time tester for Microsoft exam. Mercy accommodated me right away and helped me register, setup my profile and schedule test immediately. The exam was downloaded and I took the test. Thanks to Mercy for making this smooth and easy. Although, I can't say the exam was easy but things turned out great. I will come back to take other tests and I definitely recommend Ednet test center. read more

Where do I begin This is the worst test Center ever don't go the atmosphere is loud and hectic! . I went to the Ednet center to take a test that consisted of four different parts the first time I went to EdNet some of the employees had brought in their kids and they were screaming kids running all around playing while I was trying to take a test. It was very noisy. Another time I went it was extremely hot and they make you give them your purse and there was 20$ missing. I purposely counted my money before I went. This last time there was a lecture going on and many employees in the offices. They were VERY loud not considering the 20 people trying to take a test. At one point a woman dragged the receptionist away from me while i was trying to check in and they started to yell at her. In particular there was a young woman with long blond hair who was screaming at her and accusing her. I went in the office and told them to finish checking me in so I could start the test. After my test (which I passed) I waited to get the results printed including info about the parts that I missed, which I was curious about. The girl with the long blond hair picked everything off the printer including the 2 nd page of my results. I asked The receptionist to ask the girl for my page and the receptionist said she's not the kind of person you can interrupt so I went into the office myself and asked her to look at what she picked up off the printer, that she had the second page of my results and she said rudely to the receptionist, "just print out another copy". I have been in business for over 30 years. I am astounded by the unprofessional behavior and rudeness at this center. The girl with the blond hair was definitely bullying the receptionist and I am done with my exams so no longer do I have to suffer EdNet. read more

The woman at the front desk, Mercy is wonderful! I came in so frantic because I confused my test date and she kindly walked me through it and made sure I was still able to test that day! Her customer service is excellent and she is so kind and helpful. The room I tested in was clean and quiet. The restroom is near in case you have to use it during your testing time. I will be back to take another subtest of mine there! read more

This program is absolutely a blessing it help me get my guard card quick and efficient see everyone's nice and really wanted to help and felt very sincere that like another family as well as I was moving awayBecause of financial problems and is soon as my guard card cleared Vanessa put me to work..I wish I had found this earlier read more

The test facilitator, Raymond Torres needs to be fired immediately! My exam was supposed to be 3 hours but there's a 15 minutes break if I choose to take it,which I did so the exam total time was 3 hours and 15 minutes. Raymond rudely entered the exam room and said that the exam time was up but clearly the clock on the test computer indicated I sill have time to finish my exam. I told him that I needed to finish my exam and he seemed anxious to get out of work and continued to disrupt me during my exam. Clearly, Raymond needs to learn mathematic and be more professional when dealing with customers. When I approached him that I was angry that he didn't let me finish the test, he shouted at me and threatened to call the police (he picked up the phone and pretended to call the police). I was angry and demanded to talk to the manager (I noticed that he wanted to get out of work) he proceeded to use profanity and accused me of cheating. It's ironic that he accused me of cheating because I was there to take the digital forensics investigation exam, which I can prove that I didn't. It's a shame that I have to give this experience a one Yelp star because I have been coming to Ednet for many years since it was in Woodland Hills. My only suggestion to Sandra Hamilton is to FIRE Raymond Torres! read more