I needed a laundromat to wash my large comforters, and I found the Family Laundry Center on Google…read more There were a ton of great reviews, so I decided to give them a try. The location is in a plaza attached to a Sally's Beauty Supply store, Kumon, and a taco restaurant (yum!), and nearby Jewel. The address on their website states 2424 Rt. 30, but their address at the location is 2428. They are brightly lit, have a couple of flat screen tv's, a cute little kid area along with the following: pinball tables, prize claw machine, a racing arcade game, 2 desks (my guess is for homework), and a coin operated kiddie ride, folding tables with a garbage can under each of the tables, free WiFi, drop/pick up services, a table with a few magazines, and vending machines. They offer different size washers depending on the laundry size. For example, there are roughly half a dozen of 1-2 regular size top load washers and the rest are 3+ regular size front load washers. I had 3 large comforters to wash so I decided to throw them in each a separate 3 regular size front load washer. On each of the top load washers, there's a sign stating that comforters and rugs are not allowed in the top load washers. For a 1 3 load regular size laundry, it cost $3.95 for 30 minutes. As for the dryers, there's a large size dryer that could probably handle 1-2 loads at a time and it's $.50 per 10 minutes on high heat. However, there's a few giant dryers that could probably handle 3 regular size load laundry. I dried each of the comforters separately in each a large dryer and it cost me about $1 each for them to be 90% dry. On the website, they offer free laundry detergent, but I brought my own because I wasn't sure prior to coming here. They also offer drop off and pick up services. You can drop off your laundry and pick it up sometime later all washed, dried, folded, and neatly placed in a provided laundry bag. I didn't mind hanging around while washing and drying my laundry. I love the smell of clean laundry. The owners were very nice and helpful. For the machines, they have a reloadable card system. Unfortunately, it only takes bills, not even change which was a bummer because I had my little coin purse ready to be used. They will take card at the register and give you change. However, there is a 5/3 bank right across the street, too, and I know there's a bank inside the Jewel just a few feet over. TL; DR: a local family owned clean and brightly lit laundromat that you can either stay and do laundry or drop/pick up. Reasonable prices, a cute kids play area, and tacos next door. What's more to ask for. I highly recommend Family Laundry Center to friends and family.

The laundry soap dispensers for washing machines don't get cleaned out. Visible mold growing inside…read morethem. Dust on everything. Washing powder on most surfaces. I don't think the ceiling fans have ever been cleaned. Floor is always sticky. The 24 hour joint with zero attendants working there has cleaner facilities.

THEY TAKE MONEY. Had to put $6 to get my $3 service and fought to get it back…read more Fix the machine.

Smart Wash Laundry is a modern, well designed laundromat. It utilizes smart cards, which can also…read morebe used for the vending machines and entrance to the restrooms. The employees are friendly and helpful. They do a great job keeping the facilities clean. It is rarely overcrowded to the point that you're waiting on washers or dryers.

This place has a great, mega loads are $5, jumbo are $4. They have smaller loads too but I don't…read moreuse them. If you wash your clothes there, the dryers are free! Connected to a little restaurant with great elotes. Coin machine, detergent for sale. Arcade games, pinball, massage chair, claw machines. Tvs too!

Friendly staff, super blown away by the pickup and delivery service. Clothes are clean and smell…read moregreat! Will absolutely be using these guys again in the future. Thank you for help!

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Friendly service! Clean and good machines. This laundromat takes cash and card for payment. They…read morehave self service machines and drop off service.

Catherine was an ideal representation of hospitality. She immediately greeted us before stepping in…read moreand asked if we had needed any help or had a question. When we did ask, she thoroughly answered with an enthusiastic attitude. She made our trip to the laundromat fast and smooth with her engaging conversation and personal interactive help. It was a delight having miss Catherine around. She is a kind, genuine and hardworking person. She deserves 100 % recognition.

Yesterday night my boyfriend and I went to wash, I asked him to see what type of drinks they have,…read morehe walked over and one of the workers I think he was Puerto Rican by his accent he started screaming at my boyfriend accusing him of stealing and telling him to show him what he had on his hands he had a candy he brought from home, he told that to the worker the worker just told him to get out I got my clothes and left I found that really disrespectful screaming at him for no reason people there were so confused on what just happened will never go back again

Great Owners. Was in Naperville for seasonal work. They did an amazing job. Friendly, fast and…read moreaccommodating. Would recommend!

It's a great atmosphere to wash and dry your clothes! I've been several times! I appreciate the…read morewarm friendly customer service!

Best coin laundry I have ever been to…read more I have been coming here for about 10 years. It is always clean, the machines are clean and well maintained. There is always an attendant and they are very helpful. They helped me out to my car when I had an injury. Plenty of washers, dryers and carts. Updated equipment and all the washers are front load. front. Sell detergents and all the laundry stuff. I like that they have snacks, an ATM and a few games for kids.

Very nice and clean! Looking for a nice local place when my washer and dryer went out, saw that…read morethis place had good reviews and I gave it a chance and was definitely glad I did.

There is not an attendant on site. The majority of washing machines are broken. The place is dirty…read more I have wasted a lot of time and quarters at this place. The management doesn't answer the phone.

No staff on site, help desk is closed. ATM has a card stuck inside so we could not pull cash out to…read moreuse change machines. We had to go to Chase Bank nearby and get cash and then quarters. On top of that, the row of larger machines in the back have a unit that is active but the slot that takes quarters has an obstruction blocking the slot. So we wasted detergent having to switch to another machine. Medium sized washers don't allow for temperature adjustment and the place just generally seems to be stuck in the late 90s/early 2000s. Not coming back here any time soon.