I'd stray away from here if you want health care who actually does the caring part. I went in…read morebecause I have ear block and sinus congestion. While I didn't wait in the lobby for too long, I spent probably 40 minutes waiting for the doctor to actually see me once I was put in a room. Fine. Long but I'm patient. But this was not worth waiting for. I get ear block semi regularly, I know my body, I am a flight attendant and the pressure changes can cause this (especially when flying congested). I have had it 3 times this calendar year alone. It can be extremely dangerous to fly with ear block as your ear drums can rupture. Well the doctor who saw me said my ears weren't too bad when she looked inside them. I can feel how stuffed up they are, the way my head wanted to explode when I was on the decent of my flight. I was never asked about other symptoms, aside the nurse asked what my pain level is and I said 8-9 (it takes a lot for me to say this). She saw my nose was congested too. The doctor recommended I take Sudafed (I have been for roughly a week now but was never asked about this) and refrain from the antibiotics for another 2 days. Well--I have to work. And my job is on an airplane; which again is extremely dangerous to be on with ear block. She said I'd be fine to work, no note, and rushed out of there. I'll have to go somewhere else now as my attendance policy is strict and I am not willing to risk permanently damaging my hearing or career. Glad I got the antibiotics I needed but I did not feel I was cared for, given adequate instructions or help for my situation.

Been here after going to the ER in elmhurst twice about a cyst. The er didn't fully get the job…read moredone and I had to go here in order for them to basically fix it. I had seen several amazing nurses who helped and prepped me for drainage. The process wasn't to long as I was called back immediately after I was checked in. After I left I felt 1000 times better! Definitely would go back

I had a really great experience at Romeoville Urgent Care. The facility was extremely clean,…read morewell-organized, and welcoming from the moment I walked in. The staff was kind, efficient, and made the whole process smooth and stress-free. The doctor was especially great--very knowledgeable, attentive, and genuinely took the time to listen and explain everything clearly. I felt supported and cared for the entire visit, which made a big difference.

Walked right in and the front staff were amazing at helping. I got seen within 5 minutes and I…read moredidn't catch his name but the nurse was thorough and very polite. Within 2 minutes the doctor came (Dr Husam Naser) in and was the best I've seen from an urgent care and helped me right away and gave me the proper care and medicine. I highly recommend this urgent care if you need help with anything and immediate assistance.

No one wants to visit a walk-in clinic, but sometimes it just can't be helped. When you enter the…read morebuilding you walk directly into the registration desk. They take your info and then you are sent to the second floor where the clinic is located. There is a small waiting area and I only waited about 2 minutes. I saw signs for 26 exams rooms so they must get very busy. I was seen within 5 minutes and on my way within 20 minutes of their opening. Certainly no complaints about that. The building itself is relatively new and everything is very clean and bright. Every employee that I had any interaction with was very polite, kind and professional.

I see Dr. Choi for my knee issues. He has now replaced both knees. My quality of life has returned…read moreand I can't say enough good things about my experience with him.

Please see the pic from the posting on submitted on October 3, 2025…read more I was suffering from vertigo again and as usual could get in to see my PCP so as always I rely on the care of the doctor at Pioneer Physicians. I was seen by Dr. Sanoufa! He is really Wonderful in many aspects!!

Steer way clear of this place they will find something wrong so they can bill your insurance a…read morebunch of tests you do not need. extremely unprofessional staff and NP as well. Waited for over an hour and a half as well.

I love advocate health. They are very good doctors and really care about their patience.read more

All of my doctors refer me to Urgent care, rarely I direct myself there. Doctors and nurses are…read moreall wonderful

Thought it would be so cool to go through the Edward drive-thru. I registered on the inside she…read moretold me to go around and wait till the door opened. So I went around and waited and waited and waited and then gave up and came back in for my blood work. Cool concept but it didn't work.

Refused to see me. Went in thinking maybe I have bronchitis because I'm been fighting a cold all…read moremonth. Literally the most worthless experience of my life. #worthless

I needed a work physical and TB skin test for my new job. I had no insurance so had to pay $135…read more The quickest part of the whole experience was the actual physical/TB test. Took about 5 minutes total. It's annoying it that costs $135 for it to be so quick but it is what it is. After my exam, I had to wait for about 45 minutes for my physical form to be signed!!! It was busy for a little of that time, but I really don't know why it took so long. There was really no urgency whatsoever. Overall, the people seemed friendly enough and got the job done. But if you're in a rush, don't expect to be in and out quickly here.

Over the last 2 1/2 weeks I came in 3 different times for abdomen and pelvic pain. They took a…read moreurine sample and treated me for a UTI because I had trace amounts of blood. After the first dose of antibiotics that didn't resolve my symptoms, I came back again. And same thing, a urine test but now different antibiotics. The cultures both came back negative. The THIRD time I came back I had a different provider. Unlike the last 2 visits, she felt around on my abdomen and pelvic area. She said if the urine came back the same again that she would refer me to ultrasound. I got the results today through text and my urine was normal. I NEVER HAD A UTI and took 2 different doses of antibiotics. Trace amounts of blood can just be from a change in your flora. Also, I did NOT receive a follow up or get a referral for ultrasound. Thankfully I trusted my gut and went to the ER the same day I left the urgent care and got the care I needed. I have an ovarian cyst which was found on the ultrasound and CT abd/pelvis. I will need surgery. I am very disappointed in the lack of care or follow up. I am really surprised to be honest, but now that I see the other reviews it makes sense. Definitely NOT coming back to this location again. I DO NOT RECOMMEND.

I've been promised the results of my X-ray yesterday. Supposedly it was to take an hour from the…read moretime they were done. I've wasted well over an hour on the phone only to continually get put off. About 1.5 hours ago they claimed I would get a call back in twenty minutes. Still waiting with no answers. I'm still on hold as I type this up. They DO NOT care about their patients. This is my life we're talking about. Do NOT go there. They couldn't care less about you!!! They are completely inept. Full of excuses, apathy and incompetence.

This was truly the best experience I've ever had at an immediate care or walk-in clinic. I took my…read moredad here for his gout while he was visiting from out of the country without insurance. From the receptionist to the nurse practitioner, everyone was outstanding--kind, efficient, and professional. After the visit, I called to switch the pharmacy for my dad's prescription, and they handled it in just 30 minutes--unbelievably fast service compared to anywhere else! I highly recommend this place!

This place is terrible. When I was there, June 16, 2026 9am, the doctor was on a personal call for…read moreover 45 minutes with no other patients in the facility. The assistant said, "I think she's on a call. I don't know what she's doing." I walked out into the hallway and made eye contact with the doctor standing in the hallway laughing and chatting about her weekend on the phone. When the doctor came in she said, "sorry, I had a meeting." First time I've ever seen a doctor take a phone call "meeting" about weekend plans while staring at a sick patient. Avoid this place.

Great care by the staff! I was stunned at how quickly they were able to move me from waiting room…read moreto exam room and then to treatment. They were apologetic about any delays in each step of the process. They made a quick assessment of my condition, but it was thorough, even going to the online records of my usual Healthcare provider, who is out of state, to compare to previous exams. I wish Rush Copley had a facility in the state where I live, because the care I received there was first rate!

I need to give a shout out to Dr Patel at Pulse Vein and Urgent care in Naperville. Her kindness,…read moreand skill along with the whole staffs compassionate skilled care is what got me through this. I am so happy to be on the other side of these Ablations with less pain and swelling and ready to start Sclerotherapy tomorrow and finish up this process. If you are having issues due to veins in your legs I can't recommend this Dr and facility enough

Came here because I fell ill after returning from another country. It was 30 min before closing on…read morea Friday night. They just took my vitals and did a general head to toe assessment. Overall I felt listened to and appropriately cared for. The female doctor was very friendly as well as the MA and front desk lady! The facility was new and clean & tidy.