After making up for a mistake they made with a hat months ago, they have continued to impress me…read morefor not only taking a great deal of care in my clothing but they have turned out to be one of the most affordable dry cleaners in Long Island. They even put some of the up scale cleaners in Manhattan to shame. Thanks so much for putting so much effort into taking care of my pieces! You do amazing work! Highly recommended

WARNING: DESTROYED A HIGH-END PRODUCT: read below…read more This cleaning service has had my Paris-bought cashmere sweater for over 6 weeks now! I'm not pleased at all. They originally said they could clean a 1/16 inch coffee stain. Then they informed my husband that damage occurred due to 'moths' . They said they could attempt to fix it or return it. They have had my item over 6 weeks and I'm still waiting....please respond, resolve and return my sweater immediately!!! Fixed or damaged at this point!!! 3pm approx same day. Spoke with the very cagey owner who likes to record messages, I suppose to 'save' being sued. By the way, I did not give permission to record our conversation. After 30 years in the Fashion Insustry and the ability to sew couture... yes ...I won my Green Card on being exceptionally talented in this field, I think , I'm more than qualified to say, I could have done the job myself, in a mili- fraction of the time. Let's see what I receive... when the owner decides to release my Sweater-in-captive! Now may I add, if the owner does not wish to send back my item because my husband brought the item in, what does that say about discrimination? I don't think my husband would look too great in a size small baby pink diamonte buttoned Parisian cardigan. Stay tuned to know the outcome when of this 6 week long saga! 4.20pm After my 'Husband' shared a 'man to man' conversation with the owner as HE requested; I have been notified that my sweater will be back with me the latest Wednesday .Stay tuned, I'll update, exam the workmanship after 6 weeks and post my final review with a picture... 10.30am Wednesday 6/4/25 The 'man to man' thing , transported my European Sweater (cardigan) into my loving husband's arms... Once I receive and exam it, I will post my final review and picture of the workmanship... here's hoping ... 9pm Thursday 6/5/25 It's taken me over 24 hours to come around after receiving the appalling destruction of my Tara Jarmon baby pink cashmere sweater. What was handed to this business was an immaculate French cashmere sweater with a 1/16th of an inch coffee spec. What I received back was a hole infested mess! See photos below, they speak volume. NOT EVEN AN APOLOGY!

I was referred by upscale dress shop where gown was purchased. She, with my permission, took gown…read morehome while I shopped for shoes. When I called her, she acted like she did n ot know which was my dress. She did have the dress and fixed the hem and adjusted the bodies, then quoted me an extremely high price. I told her that it was too much and hoped that she would come in lower. When I picked up the dress she came in 100.00 higher for doing no more work and claimed that this is the amount she quoted me, which was not true, but she insisted. . Not to make a scene as there were other people in her small fitting room, I paid her what I consider at least 3 times what I should have. This individual is dishonest, over charges, and is not particularly pleasant. I would avoid at all cost.

Marianna is a true artist who cares deeply about how you look in the dress she is tailoring. Highly…read morerecommend her.

The owner lost my grandmother's clothes and refused to refund her. She claimed to have given the…read moreclothes to her prior, which is impossible because my grandmother cannot drive herself. The owner is a liar and a cheat, and no one should trust her with dry cleaning their clothes.

Every week I drop off and pick up my laundry and I couldn't be happier with the service. The front…read moredesk attendant--such a lovely lady--always greets me with a warm smile and makes the whole experience a pleasure. Their reasonable prices won't break the bank either.

The old owners would be a 5/5, but the new owner, Gary, should be ashamed of himself…read more It is so not like me to post something like this, but I am so angry and don't want Syosset Cleaners in the shopping center off of Jericho Turnpike to ruin someone else's clothes and not stand by their mistake. Oh how I miss the old owner Sue! I brought in a pair of purple pants to be cleaned. When I picked them up, they were an entirely different color. Obviously something happened when cleaning them. I called the manufacture and they said that it has never happened before, and said that the cleaners should make good on the mistake. I brought the pants back to Syosset Cleaners, and showed them. Gary said to let him clean them again, and that he would call me after to discuss. He never called. I just went to check in, and the lovely lady who works there did not know what to do. The pants were still a different color. She called Gary's cell and sent a picture. I then spoke to Gary who would not admit the error in cleaning and would not make good on the $310 pants and the $20 I spent to have them cleaned. Nor would he give me a receipt as proof of the two times they were cleaned (I can't find my original receipt, but saw it on their computer.) First, he claimed that they were a different color bc they were dirty - which they weren't as he just cleaned them for the second time. At that point I stormed out, after I INSTISTED that he give me the ruined pants which at first he wouldn't do and had put them in the back. I will now deal with the Nassau County Department of Consumer Affairs and the Better Business Bureau. I hope $330 was worth it to a newly owned local business. Again, oh how I miss the old owners. This never would have happened with them! I have been using them for over 20 years - they were the ones with the good reviews, not the new owners.

Gary was phenomenal!! Went last minute for a prom alteration and he made sure it was done in…read moreplenty of time while still working around our hectic schedule, it was altered beautifully.

I came here with two suits to alter: one for going out and having fun and one to celebrate starting…read morea new job. This was off just having a terrible experience with some shirts getting butchered by the local dry cleaner, so I wanted a more professional take. I walked in completely clueless on a whim, tactlessly not making an appointment, and even though it was Juan's lunchbreak he still immediately took the time to see me and work with me. That said... let the man eat. Don't interrupt his break! I still feel bad about it!!! About the tailoring: Juan is just That Dude. He WILL make you look better and point out ways to make the clothes better compliment your body that others don't even know about. The pricing felt extremely fair and not at all like I was being overcharged for the amount and quality of work being done. Not only that, Juan did me a solid by getting the alterations done in-time with a big move out of state. Last minute, off of a random walk-in, and brother still treated me like I was a long time regular. And matter of fact, even though I'm going to be living down south I WILL still be getting my nicest clothing tailored by Juan. That's what his work is worth to me. 10/10 will be making sure I get my nephews' first suits tailored by him too

If you're looking for a top-tier tailor in Midtown Manhattan, Alterations.com should be at the top…read moreof your list. Head tailor Juan Cuello is exceptionally skilled and relentlessly professional--he simply won't stop until the fit is perfect. Over the past six years, I've brought him around a dozen off-the-rack suits, and he has consistently transformed them to look and feel like high-end made-to-measure pieces. The difference in drape, balance, and overall silhouette is remarkable. I've used other tailors for alterations, but none come close to Juan's level of precision, craftsmanship, and attention to detail. He takes real pride in his work, and it shows in every finished garment. Juan is truly one of a kind.

Excellent Customer Service Entire team literally work as a team and hv always been very respectful.read more

We came here to get my daughters prom dress altered. We purchased rhinestone chains from the dress…read moreshop and they referred us here to see the seamstress, Nadia. She helped us decide where the rhinestones would look best and she shortened the length of the dress exactly how my daughter wanted it. Nadia showed my daughter different lengths that she could do, and told her which she thought would be best. We picked the dress up two weeks later and it is perfect. Her work is amazing! Also, it is extremely convenient because you do not need an appointment for alterations!

When you first walk up it is a house. The tailor greeted me with a smile and took me around the…read moreback to the shed like store. Small store with a changing room on the side. Very clean and well kept with a tailor sitting on the machine working on something magical. The tailor fitted me, and was very nice. He answered all of my questions and I am looking forward to the end results. This is a TBC (to be continued) as I pick up my dress on Thursday. Will upload pics when I pick it up. If I could recommend him based on the service, I would . Stay tuned for the end result!

They're Affordable and work fast! Can't recommend enough. I was looking for a tailor in Hicksville…read moreand they were all trying to overcharge me to alter a dress(just the length). Glad I found this gem

Can't believe I'm only just now getting around to writing a review, sorry ladies! I came into…read morePamper in October about eight days before my best friend's wedding. The previous evening I'd finally received my bridesmaid dress only to find that it was way, WAY too big for me -- like, comically large. Lena at Pamper was recommended to me by a friend & I arrived the following afternoon in a panic, certain that the dress was unsalvageable in the time frame & that I'd have to bow out of the bridal party. Turns out my terror wasn't necessary! Lena warmly scolded me for getting myself into such a pickle before pinning & marking the dress. I returned some days later to try it on & could not believe it! The dress felt great on & I felt beautiful, & layers upon layers of delicate fabric had been expertly snipped, tucked, shortened, & sewn. After a couple more tweaks, I was able to pick up the dress the day before leaving for the wedding & support my girl as she walked down the aisle. Thank you so much, Lena!

They changed their hours arbitrarily and didn't have the courtesy to publicize them on the door. I…read moreand many others have gone there to retrieve or drop off clothing only to find the door locked. They are terrible and don't even care about their customers.