A bit expensive since I had done much of the work already. However, they did a good job.read more

Great service, great communication. Pictures were taken of problems found and solutions were…read moreexplained. The owner of this company is honest and trustworthy.

After several months of a drain replacement, I went under the house to discover all of the cast…read moreiron drain replaced was still laying on the ground underneath the house. I also realized a glue joint on an elbow had come loose and the pipe had been cut off at an angle and not properly seated during the installation process. It was definitely not installed per local pipe codes and I don't believe the the young men doing the installation are licensed certified plumbers. When I contacted them about the problem they said I was "lucky" my warranty was almost expired!!! What company would not correct a problem THEY CAUSED REGARDLESS OF WARRANTY! NEVER AGAIN!

Show up on time & very honest. My sewer line was blocked by tree roots & they were able to clear it…read more80% but no warranty due to the tree roots.

Morgan represents Roto Rooter Plumbing of Augusta, GA very well…read more He covered his shoes before entering our home and I really appreciated that gesture on his part. He is smart, very professional, knowledgeable about his trade, and was respectful of our property. Faye G. Jennings

Excellent customer service and support finding the residential water service line and installation…read moreof the shut off valve in case I have to turn off the water service entering the residence.

Very disappointed. He came out to do a septic tank inspection and pump it if needed for a house I…read morewas buying. After 30 minutes of poking around he charged me over $100 because he drove from Aiken to Belvedere and never found the tank to inspect it. How do you call yourself a septic tank guy when you can't even find the tank. Do yourself a favor and call someone else.

Mr Anderson came out to pump my septic tank. He was very nice, knowledgeable and very good at what…read morehe does. I would recommend them for septic work.

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

$150.00/hr travel charge $400.00 to replace the guts in a…read moretoilet and shut off valve. BEWARE! Will not give you bill on site. Mails weeks later. I can see why! This plumber is charging $150/hr and $150/hr travel (OUTRAGEOUS)

I have used John Wade plumbing for years and my father before me. John will respond to emergencies…read moreand he's knowledgeable. His pricing is fair for the outstanding service rendered. John stays up to date on the plumbing codes and once he's done you will not have to call him back to correct anything that he's worked on for you. John is especially good with the older more historic homes around Aiken, but can work just as well on the more modern homes around town. You can trust John to do the job right!

We lost our remote garage power. Called Southern and they had John out there the next day. Quickly…read morediagnosed that we had lost our neutral on the 220V panel. Got a prompt estimate later that day. Pulled the trigger and they started the next day! John put alot of thought into how to run the new wires without tearing into the house. They had to run a conduit through our tight crawl space and one across our driveway. Watched the whole process, High quality materials and nose to the grindstone work in late July heat! Highly recommend. (Used them befor to wire our hot tub which was also top notch). A little expensive but you get quality and a responsible company.

Broke my main water line for house on a Friday mid morning !! Called 4 different companies Southern…read morePlumbings' receptionist was the 5th and she was extremely compassionate, understanding, helpful and expedited my work order to the next available tech. The tech arrived within 2hrs of initial phone call. He was extremely professional, courteous, knowledgeable, thorough, efficient, and proficient!! THANK YOU!!!!!