Bruce was great to work with. He returned my calls promptly. He was at my house on time, actually…read moreearly. I was very impressed with his knowledge and he did an excellent job. I also needed some complicated electrical work and his referral was also excellent. After many disappointing experiences with home repair services in Redding, it is reassuring to know that now I can call Bruce, confident the work will be done correctly.

Bruce Drummond did an excellent job installing a bathroom LED mirror in my Master bath. He also…read moredid a wonderful job explaining all the whys of everything he did and taught me on ways to patch and fill the walls afterwards. Very respectful and great value for his work. I appreciate you! Thank you, Rosanna Brewer

Ray has many tools in his toolkit to give the best upgrade to any job. I've asked Ray to do a water…read moreline on a fridge, set up the washer and dryer for our new home, replaced the outdoor faucet (that the previous owner welded on), and replaced the mailbox with a cemented post. All done great. ALSO - when he hauled cabinets out of our front yard, and we were out of town, he noticed our garage door was partly opened. He called me when we were on the East coast and fixed the door with a five-gallon paint can so it wouldn't keep popping open. (We replaced the garage door this week.) Thanks, Ray, for keeping an eye out on your neighbors.)

Let's just say that Ray cares about his customers as much as he does the job he gets done…read more Sometimes people over-promise and under-deliver (which is just the worst). And businesses often under-promise and over-deliver (which is rare, and oftentimes a selling point). Well, Ray over-promised and over-delivered (is that even possible?) Our water heater was in its last days and I could tell it was going downhill fast. It was a Thursday evening and I was losing hope that I'd get someone before the weekend hit. Well, Ray to the rescue. He responded via Yelp Thursday night letting me know to give him a call first thing Friday. Well, I did. And Ray walked me through step by step what it's going to look like and that he can come in Friday afternoon to get the water heater replaced. He answered all my questions BEFORE the job, made sure I knew everything I was going to purchase BEFORE he purchased it all. I was in the know and he did not try to sell me anything else I didn't need -- which I always appreciate. In fact, he went the extra mile to offer me different pricings and options for the water heater and its parts so I can pick for myself. He gave his two cents about the parts and the water heater AFTER I asked him about the difference, and not just rambling about his opinions trying to sell us the most expensive ones. Then, he came as promised right around noon and went right to fixing our mess. Got it done in a matter of few hours making it look awesome. Oh, but Ray isn't done after the installation and fix. He made sure to go over every little thing he did so that I wasn't left confused about anything. And he documented it all so I have it for my records. Then, he leaves saying I can let him know if I notice any further problems with it so he can make sure to tidy it up, not that I think I'll need it because he already did an awesome job for us. The job cost us right around what we thought it would cost us and that's always a good thing. A nice cherry on top is that Ray is very personable and is pleasant to talk with and is a people person. Might I add that he had a great attitude--not the kind of attitude that appears he's in it for the money. Nope. That's always the type of person we enjoy doing business with. Thanks, Ray! We will be contacting you if we need any other jobs fixed or looked at!

Very happy with the level of professionalism and service that we received from Serna's. We had an…read moreissue with the subfloor in our bathroom, and after contacting them through their website we received a prompt response from Christiano who assessed our problem, provided an estimate, and delivered quality work. Communication and transparency were excellent throughout the entire process. I would highly recommend if you have a project that needs attention.

I called them to come out for some section 1 repairs (fungus/dry rot) for my home sale. Christiano…read morecame out and I showed him everything that needed to be done. Some trim work, siding with Z-bar, and three short seconds of barge rafters with minimal osb (roof sheathing) in two small sections. Easy stuff if you know what you're doing. He came out and did absolutely terrible work. I told them they need to have people out here with more experience and they did slightly better. Still have chipped trim, cracked siding from screws, didn't do the barge rafters or roof sheathing because they would "lose their license" and still took them a week to finish which was originally quoted for a day. They ended up sending 3 other guys to finish the work and demanded more money than what was originally quoted. So don't hire this company. I would have done the work myself but ended up selling my tools so couldn't. Overall very disappointed in this company.

Prompt, Friendly, Courteous, Fair, Reliable and Competent…read more Never had a better experience with a service provider. Under-promises and over-delivers. Hire 'em. You won't be sorry!

I would give ten stars if I could! Keith was the first handyperson to respond to my Yelp request…read morefor assistance in fixing a front door that would no longer open (the lockset was also disfunctional). Not only was Keith punctual in responding and clear in communicating the time and $ parameters of the project; he assessed the problem in no time and had the door back in full working order. He also installed a new lockset for us and tightened up the weatherstripping arpound the screen door without our even having to ask. He did all this for the low price he had quoted at the outset. My husband and I were very impressed with how knowledgeable, professional, and courteous Keith was. We will definitely be calling him again the next time we have a home improvement project!

I give this company 5 stars. They answered the phone which is so important to me- no having to go…read moreonline to enter information or leave voicemail. They took care of issue at a fair price. I then hired them for a second job. They are prompt , fair price and great communication. I highly recommend this company.

Better Call Russ was one of a few different handyman services that I reached out to for a quote to…read moremove a kitchen cabinet up a few inches to accommodate a new, slightly taller, refrigerator. Russ responded almost immediately, set up a time the following day (!) and he and a colleague showed up the next day on time. They were done in about an hour and did a fantastic job. I would highly recommend them!

Phil has worked at my house twice in Santa Cruz. First time changed out 3 ceiling lights to LED. He…read moreshowed up on-time, worked very neatly and cleaned area afterwards, and was very nice and pleasant. Phil returned a second time to change out a bathroom faucet and showerhead. Again, on-time, neat and tidy work area and cleaned up afterwards. Both times, Phil did some very quick fixes. For example, my outdoor gate was wonky and he tightened the screws. I had no idea it could be fixed so quickly. I highly recommend Phil. :)

Phil is like having a friend come over to get stuff done you can't. We have experienced horrific,…read moreworse than beginner craftsmanship recently. Phil is the exact opposite! He fixed all the shoddy workmanship and more. Professional, on time, detail focused, great communication and results you are proud of. We will have him back for more home improvements!

I would give 10 stars if I could! They delivered a really delicate stained glass window to my home…read morethat was hours away. It came intact and the delivery went smoothly. They then hauled all the junk I had away. The cost of everything was so reasonable. I'm so grateful to both brothers for the professional impeccable service. I highly recommend. I wish they were closer because I would definitely hire them for other jobs.

TheyThey showed up as promised and worked very hard unloading my 26 ft U-Haul truck. The end price…read morewas a little more than they quoted originally but was still very much worth it. I would definitely hire them again. ​