Front desk is extremely RUDE! Can't even finish a sentence without her rudely cutting me off and responding with attitude. A person like her should not be working in patient care. read more

- Very RUDE receptionist! The receptionist, who told me her name was Veronica, was extremely rude and unhelpful. It's shocking that such attitude would be tolerated in a professional medical setting. - Just like other comments, they refused to give me an appointment and gave me the run-around. I suspect that they do so in order to not work with patients who have insurances that pay the doctor a lower rate. read more

Awhile ago now, saw Dr Eitan one time... when prescription refill time came, he refused to provide me with the medicine that I need and when I asked why the front desk said that I needed to schedule a follow up appointment. So I said ok, when can I come in? And they said I need authorization, asked them to request it and was denied for a bogus reason stating my PCP needed to send request. Called my PCP to request an authorization (even though I knew this was not correct) and they flat out told me since I was already an established patient with Eitan, his office is responsible for requesting them. Called back his office and let them know that, and Eitan said he needs an authorization, go to urgent care for prescription. He refused to see me AND provide me the medicine I NEED. It was horrible, not to mention he had a bad attitude the entire time in my appointment like he didn't want to be there. I've seen a lot of DRs in my life, this was the worst. That's unacceptable, stay away read more

Horrible. Secretary is perpetually confused and does not follow up. Doctor is very elderly. He is a nice man but seems confused. Go anywhere else. read more

I have been Dr. Eitan's patient for 20 years. I've been quite happy with the medical treatment and advice given by Dr. Eitan. When I first saw Dr. Eitan, he took an intense interest in my problems and me. He ordered comprehensive tests and laid out the results - which were not good - to me. My numbers for my diabetes, cholesterol, liver and urine were all out of this world. After Dr. Eitan began caring for me, my numbers returned to normal within six months. The staff - Nina, Dr. Eitan's wife, and Veronica have been first rate. They always are pleasant and courteous. I drive down from Big Bear Lake once a month to see Dr. Eitan. He has also been caring for my wife who has thyroid problems. Our adult daughter drives up from South Orange County to be followed by Dr. Eitan. I highly recommend Dr. Eitan. read more

Am not sure about the doctor himself, but very rude office, careless and inconsiderate. Good luck.

Just had a follow up appointment and am so grateful the doctor has treated me for 35 years! His team his skill has always been the best I have experienced in the medical field. Dr. Eitan is compassionate and perceptive. Dr. Eitan has been my doctor for 35 years and never had a bad experience. The staff has always been pleasant and helpful and always got back to me or called me if I forgot to make a follow up appointment. Thank you SO much for being there. read more

If there was a negative rating, I would pick that. The receptionist was VERY VERY RUDE AND UNHELPFUL! I felt very discriminated. She even asked me WHERE I got my insurance as I told her I was a student. She will not honor me to pay the $20 copay and asked for a $100 upfront payment when in fact my insurance would cover for it as she was so uncertain about being paid by the insurance as it was a pre existing condition. Ended walking out of the office and not seeing the doctor. Booked an appointment with another doctor instead. read more

They made me an appointment for one week out (that's pretty fast for a specialist without a referral) Only waited for 5 minutes to be seen. He was very nice, dry humor and listened to all my concerns. Even though it has only been my first appointment, he's been doing this a long time and I feel very comfortable in his care. read more

I oversee the healthcare of my middle aged sister with disability. Several years ago, another doctor had botched her care which with serious thyroid disease nearly killed her, a thyroid storm. Dr. Eitan came to the rescue and saved her life with the correct testing, treatment, and monitoring of her health and thyroid. He has followed her closely with frequent testing and adjustments to medication when needed. I am very grateful for his kindness and understanding of my sister's special needs. Thank You Dr. Eitan! read more

I went in for routine exam for my thyroid. Office Manager, aka Dr. Eitan's wife, asked for my insurance card for verification. She told me I had a $250 deductible that had not been met. I agreed with what she said. She said my copay was $75.00. I said that Dr. Eitan always bills me. She said that it was a lot of money and if I could open my wallet and check to see how much money I had to pay for my visit. I said I had $14.00 but would pay the bill with a check as soon as I got home, like I always do. She said that could I go to an atm and get cash to pay for the visit. I said that was not convenient and again, I always pay my bill. She said that she guesses she would let me go in to see the Doctor this time. I told her that I have been coming to them for seven years. After I got to my room, she came in letting me know that she made an exception for me and would let me stay. I told her that she was very rude to me and that I have always paid my bills. I reminded her of her rudeness to me on the phone, to her staff in front of patients, to other patients in the waiting area. She says that she didn't' know she was rude. I reminded her that she seems very smart, and that she most certainly knows how she behaves. She told me to leave and that they didn't want me there. She never did give me my insurance card back. read more