I was so upset and was expecting poor quality care after having to switch insurances, but I must…read moresay I'm so happy I chose Dr Zapata as my primary care doctor. He has been helpful with any questions and/or issues I've come across. The office has been amazing as well. The staff is very friendly and helpful everyone has been amazing. Vanessa has helped me with a lot! I have been such a pest requesting documents and prescriptions and she has always gone the extra mile for me. She truly gets the job done. I've had horrible experiences with staff in other locations. Sometimes even sending out a prescription took long and I always got the run around when I needed something, or they've forgotten about me or my requests. Even the bare minimum was a hassle to achieve. Not here! They exceed all expectations here. I can't thank the staff enough for all their help. Always going above and beyond.

Disappointed with Zapata Martin Dr Office: unclean, unfriendly staff, and the doctor seemed hungoverread more

Very happy my insurance switched and I was forced to find a new doctor. PIH cerritos has so far…read morebeen a positive experience. 5/5 easy to find a physician- pih website has many reviews of all their physicians with pictures. 4/5 scheduling appts. I called to inform I'm a new patient. Receptionist took my info and said she had to verify I was covered before making my appt. she never called me back. The next morning I called and was verified over the phone immediately (maybe the other girl was too busy for me) and schedule my appt for the next week and said anytime before the day of my appt I could walk in and have my blood drawn (great! No orders or referrals needed) in the same office. 3.5-4 wait time. Since I was a first time patient they gave me an iPad to use to fill out my forms. I was also able to sWipe my credit Card to save on file for any future payments. This is great since my previous doctors was cash/check only. This process took about 15 min (lots of personal questions, emergency contact, past medical history). After that it took another 15-20 min to be called in to see The doctor. My appt. was 9:20a. I arrived at 9:05a and was on my way home 10:40a 5/5 staff and doctor. My doctor was really nice, informative, knowledgeable and sincere in listening to my problems. She cared about my health AND mental wellbeing. Staff for check in was professional and thorough. Phlebotomist was a young Hispanic girl that was also very nice. However, there's was an older Hispanic phlebotomist that stuck me 3 times even though I told her if she's using that vein then only a butterfly needle would work with that vein. She didn't listen. See pic posted. 5/5 facility. It's easy to find. Both times I've visited I found parking right in front of the building as soon as I turned in. The place is clean and gives a semi-new feeling. There's also lots of books and puzzles for kids. Hand sanitizers and bathrooms are conveniently located.

I've been going here for several years. The staff are quite helpful, the on-site lab is quick and…read moresuper easy, and, most importantly, the medical care is uncommonly strong. I treat with Dr. Ho, and recommend him without qualifications. He's a revelation. For one thing, he's a conscientious physician. He listens carefully and examines thoroughly. For another, he's uniquely adept at issue spotting. He's picked up on things that my specialists have missed. He clearly possesses an encyclopedic mind. Even better still, he's judicious--yet highly effective--in his treatment plans. Bottom line: If you're looking for primary medical care, this is the correct choice.

Wish I could speak on Dr. Hsu however I never got to see her…read more Office doesn't answer phones, when I got frustrated and left an unkind message on my end, which I will admit wasn't my finest moment, I finally got a call back. They were however more concerned about the message than the medical care needed, stating they always answer their phones. Being more concerned about addressing the not answering phones comment than the actual medical emergency really says a lot about the staff. And they really don't answer phones because not even the insurance company was able to get through to them. Guess I really touched a sore spot there. Dr. Hsu should consider getting new staff unless this is actually a representation of her as a professional. But I've never actually been able to see her so I can't speak on her as a doctor. Such a shame. Update: I called multiple times so yes I did leave a voicemail with my information. Not only did I spend all morning trying to get a hold of you, but my insurance company tried too. They were met with no response as well and were very concerned that they changed my PCP immediately. When I got a call back it was because I upset you and I was never asked what medical support I needed. I was met with a "we always answer our phone, what do you mean?" So of course I was upset because I finally get a call back and it's regarding my comment. By this point, I had already changed my PCP and got an appointment for my medical situation. So, yes, I no longer needed your services. Regardless, I hope you can do better by your current and future clients. If you are unable to met demands it might be time to hire more hands or get a better system. My experience doesn't need to be everyone else's.

Dr. Hsu is a doctor's doctor. She's smart, warm and has a passion for medicine and a passion for…read moretaking care of her patients. Highly recommended and she's got a strong following of other doctors and RNs who go to her as their primary care doctor. I can't say enough nice things about her and her staff. They're extremely helpful and efficient and return phone calls when you need them to answer a question or concern. Her office is like a Beverly Hills office in that it's a beautiful office and you'll walk in looking for the Nordstrom's piano player. It's that nice and extremely clean. Trust me you'll love Dr Hsu and her great staff.

The staff was friendly when we arrived and left. Dr. Bahman Chavoshan took care of my partner's…read morepulmonary concerns and needs, shared his knowledge/assumptions, ran lung tests and seemed very caring, which left him feeling at peace, especially before the holidays. Thank you, Dr. Chavoshan!

I've been seeing Dr.Ju Hwang for about a year, I've had no issues with her or the staff. They have…read moreall been very helpful.

I've been coming here for the last 2 years and each time the experiences have been great! I've seen…read moreboth Dr Isaac Kim (my main pcp) and the nurse practitioner on separate occasions and they've been nothing short of helpful! I've been able to express my concerns without fear of judgment. The staff has always been great and attentive as well. Nothing negative to say about this clinic or their care

This rating is for Dr. Ryan only. She is excellent. However, the front office staff is rude, loud,…read morechomping on gum, and talk about patients behind their backs. If it weren't for Dr. Ryan being such a caring doctor, I'd find someone else. The staff gives the first impression, and I'm underwhelmed. I've worked in medicine 40 years, and if I behaved like these staff members, I would have been fired.

I been trying to make appointment with this doctor for months but those lady's in the from office…read morehave horrible customer service they tell you No the only take certain insurance.. horrible.. Dr. Frischer need to look into that.. This days is not to being picky with are health..

Horrible establishment. Their computers are always down, their next availability to see the dr is…read morenever less than 2 months away, and they never return anyone's calls when their computers are down and they can't get your information. I'm changing this primary doctor but not before I warn people to not waste your time by going to this Dr. She drew my blood with NO GLOVES ON and I almost had a heart attack. So unhygienic. Disgusting.

Dr Aida is a great doctor. She is the reason my grandpa made it over 90. She is genuinely concerned…read morew the well being of the patient and also very knowledgeable. If she isn't sure of something she will call a specialist in that field. The office staff is the best. Elizabeth, Janet, and Yolanda have all been so helpful to me and I'm very grateful. When u don't feel well, or someone u love is ill, u don't need people being rude or unhelpful! I can't say enough nice things about this office or doctor!!!!