I've called multiple times for different reasons and have left plenty of voicemails, but they…read morerarely answer their phone and never seem to call back. Days go by without any response, and I've had to go in person just to find out what's going on. It's really frustrating because a doctor's office should be accessible to their patients. I've called at different times and on different days, and it honestly feels like their phones aren't even being monitored. It shouldn't be this difficult to get in contact with your doctor's office when you need help or have questions. You should be able to get a response in a reasonable amount of time, especially when it concerns your health.

Not only is she an amazing reputable physician, but she is full of passion, knowledge, wisdom and…read moredependable! I used to be with Kaiser for many years along with my children until I got to know Dr Linda Hsu's care by observing her in the medical field and getting feedback from not only her patients but also from staff in the hospitals, her colleagues and the community!!! I could not wait until it was time to enroll, and without hesitation, asked her to be my primary and my children's as well. It was the best decision I've made to know that someone truly cares about my well-being, physically, emotionally, mentally! She is a passionate woman who has so much love for mankind and dedicated to serve the community! She is a blessing!!! I also have to add that her staff in her office are very delightful and helpful!

Excellent doctor. I found him on a scheduling app looking for someone to make an appointment with…read moreon relatively short notice. He saw me later that day and was very thorough and helpful - finally fixing an infection other doctors had problems getting rid of. I have seen him one more time since then and was equally impressed. I am now a very happy patient.

I spent more time with his assistant/nurse than I did with him. Had a physical with labs and I…read moretold him that I think I was having perimenopausal symptoms and listed my concerns, and he had the audacity to say, "You're just getting older. You're going to gain weight and experience these symptoms. It's a part of life. Eat more protein and veggies, and exercise more." **Spoiler Alert** I work out all the time, and I fast and eat super healthy. As a woman, we know that it's not as easy as 'eat protein and work out'... he made me feel like I was imagining things. Look sir, if you aren't educated in women's health, just say that. Maybe ask some follow up questions and send your patient to a more qualified doctor or an OB-Gyn or at least offer to run some tests. But he didn't do that. He said, "what do you want me to do next?" Ummm... not sure since you're the medical professional, so I was hoping you could tell me what we need to do next? So I threw out there, "I'd like to see an OB, maybe get some blood work done, and a physical therapist for my wrist." And this very qualified doctor wrote out all the referrals I asked for without questioning it, and sent me on my way. What an absolute joke. Update - I ended up never going back to that practice again and I have since found a very qualified amazing doctor, who took the time to listen to my concerns and actually did the blood work. Only to find out that I wasn't imagining things. In fact, I was so far into perimenopause, that I was almost POST menopausal. I see a lot of 5 stars here for him and if he's good to you, great! But if you're a woman who needs someone who listens and doesn't make you feel like you're in a production line, you should probably go to a better doctor.

Dr. Hryniewicki has helped our family for many years and we honestly couldn't be more grateful for…read morehim. We currently have three generations of family members as his patients and we're all tremendously thankful to be under his professional care. He has such a nice manner and always takes the time to listen and understand what the patient needs him to know. I agree wholeheartedly with the prior reviews in that he is so very caring, thorough, and is also great at referring us to excellent specialists when there is a need. He is an amazing doctor who has helped us through times of urgent need, along with all the regular needs as well. His knowledge, experience, expertise, and genuine kindness are true gifts to our family. We truly couldn't be happier with him and feel so fortunate to have him as our primary care physician.

The most professional, conservative, savy and intuitive doctor with a bedside manner every patient…read morehopes for. He knows his expertise. He knows when to refer you to where you need to be seen if further diagnosis is needed. Confidence with success make this doctor unique.

I scheduled appointments for both myself and my fiancé with Dr. Pepitone because we moved to…read moreCalifornia a few months ago and were looking for a trustworthy, experienced, general practitioner. I spent a lot of time reading reviews online on United HealthCare's website. I particularly liked that Dr. Pepitone studied at Rush University, I also really liked that he is not a brand new/ very young Dr. because this translates to him having many years of experience which translates to a benefit for (us) his patients. Both my fiancé and I had really a good experience with Dr. Pepitone and the rest of the staff at Healthcare Partners. I arrived 15 minutes early to fill out the new patient paper work. The nurse called me back 5 minutes before my scheduled appointment time to weigh me and get my vitals. Dr. Pepitone saw me a few minutes after that (right on time). He listened carefully to my health history and made notes while we were talking. He asked me questions to get an idea of my overall health. I have had a chronic health condition for the last 10 years and while going through my list of current medications Dr. Pepitone pointed out that the steroid nose spray ( Flonase) that I was currently taking could be contributing to this on going issue. I was so surprised to hear this, considering that all my other physicians had never made that connection or mentioned the serious side effects of this steroid nose spray to me. (I had been taking Flonase daily for the last 6 years) Dr. Pepitone prescribed a non steroid nose spray for my servere allergies. My overall impression of Dr. Pepitone is that he is a friendly, knowledgeable and caring physician with a very pleasant upbeat demeanor. After my appointment I met with the patient liaison who explained the benefits of Health Care Partners Medical Group. She explained how to sign up for the patient portal and how this platform gives patients direct access to email their Dr. and receive their results. She also gave me some literature with useful information like the nearest urgent care to our home. She asked how my appointment went and if I had any additional questions or concerns. She explained where I could go to get my labs ( blood work) done. She also told me that they have in office phlebotomists should I prefer to have my blood drawn in the office. My degree is in microbiology and I have worked in the Healthcare/ medical field for over 12 years for big companies like Labcorp and Banner Health. Because of my career experience I have a thorough understanding of what good patient care is and how a good medical practice should operate. My experience with Dr. Pepitone was excellent and I would definitely recommend him and Healthcare Partners Medical Group.

So far so good! I haven't been to the doctor in a while but decided to go in for a checkup. Dr…read more Pepitone has a great bedside manner and I was immediately comfortable with him. Dr. Pepitone doesn't beat around the bush and gives advice that's really easy to understand for us without a science brain. I also really liked his staff and the environment was nice. I was about 10 minutes early for my appointment, but Dr. Pepitone saw me right on time. Highly recommend!

Dr Eppele is by far the most caring, compassionate, and knowledgeable professional. She takes the…read moretime to discuss my health concerns and a treatment plan that is effective.

Dr. Eppele was fantastic! I was a new client having moved to the area and needed a new Dr. She…read morelistened intently and didn't rush me at all as I went over my laundry list of stuff my previous doctor and I were working on before as I have had some past health issues. I mentioned I had surgery and had been waiting to get some XRays done to be sure I didn't need another crazy surgery- she had the XRays done right on the spot! The office and staff were great- While I never actually pay attention to the receptionists (they aren't the ones I'm there to see) her assistants were marvelous. They scheduled appointments with my referrals, called in my prescriptions to the pharmacist and answered any last minute questions I had. I'm going to schedule with Dr Eppele from now on.

He listens to his patients. Dr Buchfuhrer really made a great improvement in the quality of my…read morelife treating my RLS!

Dr Buchfuhrer is a good doctor and received great care by all while in his care…read more However, after several years under his care - right after some tests - received an office call saying he no longer accepts my insurance. Dropped me! and no further follow up on the tests I'd completed. Very disappointing.

Dr Olson did my knee replacement surgery on Oct of this year…read more I am very happy with the way everything worked out. Things healed up fantastic Thank you again...

This doctor seems to have issues with his memory or he's faking it who knows. Been waiting for him…read moreand his staff to get my prescription for over a month so far nothing. Even though they get paid by my insurance. Some of his staff is great and some are not. His nurse rude and a liar jessie who try's to bully you and put words in your mouth. I ask to speak directly to the Dr. I get his so called nurse. I don't know how much clearer do I need to get! LIAR, LAZY, very unprofessional. During the pandemic they were playing games with my life. I needed certain diabetic medications and this is the experience I went through. He and his staff are not friendly and there very rude and don't deserve anyone as a customer.

I had been in the market for medical insurance through Covered CA but the cheapest one I could…read morefind, that also allowed me to go to the doctors I had been going to for years, was a bit expensive. I decided to look into other options and did a search for places I could pay out of pocket. When I lived in Mexico, I had been using the services at a local hospital, paying a monthly membership fee for their services so imagine my surprise when I found out that the exact same system existed here. That was when I found Dr. Marisse so I booked an appointment. I found her originally on Zocdoc and the nearest appointment was in a month and a half. Within a day of making the appointment, I was called by the office to Nurse Shawna who wanted to make sure that I knew that all appointments needed a preliminary chat with the Doc, after which I could book my appointment. thanked me for letting her know that the next available appointment was that far away. It turned out there was a mix-up and that she did have more immediate appointments available. There is plenty of parking, as it is in shared parking lot with other businesses. However, there are two buildings with the same building number but with different locale numbers. Upper Echelon is in the building nearest to the AAA and the Farmer Boys. At the appointment, everything was clearly explained and we went over a sort of plan of attack, with regards to my concerns and what I needed to do. I appreciated paying less per month for the membership, which includes as many appointments as you want. The lab work and the tests are at wholesale prices so even with the membership fee and registration, all of this was cheaper than the plan I was going to get with insurance. What I appreciated was the quickness of getting an appointment. I have always hated waiting a few weeks, as a new patient, before actually being seen but I was able to book this within a week of the appointment. It was a week because their availability interfered with my work hours. Otherwise, I would have been seen earlier. All in all, it is pretty convenient and a wallet-friendly option. After that first appointment and the lab results came in, Dr. Marisse wrote a VERY long email detailing every point of concern. Which I appreciated because I went for answers and I was getting them. If you need a straightforward person to tell you what you need to be doing and not someone who has to be on your ass every step of the way, this is the ideal option. I would say the ONLY con is that they do not have appointments during the weekends. And since I work during the week, I have to take time off to go to an appointment.

I always have excellent experiences at Upper Echelon Medical Office in Fullerton. From the moment I…read morewalked in, everyone was welcoming, professional, and made me feel comfortable. A special thank you to Shawna and Karla--they went above and beyond to provide outstanding care. They were incredibly kind, attentive, and took the time to answer all of my questions without making me feel rushed. Their professionalism, compassion, and positive attitudes truly made a difference and turned what could have been a stressful visit into a great experience. It's rare to find a medical office where you feel genuinely cared for, and Shawna and Karla exceeded my expectations. I highly recommend Upper Echelon Medical Office to anyone looking for quality care and exceptional customer service. Thank you both for making my visit such a positive one! Dr. Marisse is truly one of the best doctors I've ever had. She explains everything clearly, never makes you feel rushed, and always makes you feel like your health and well-being are her top priority. Her professionalism and caring attitude give me complete confidence in the care I receive. I highly recommend Dr. Marisse to anyone looking for an exceptional physician.