If you are a devotee of the beach, sun, sand and turquoise blue waters, you have to visit the…read moreCaribbean. To get to these numerous exotic islands, American Airlines has a flight for you. They have been dominating this sector for decades. My recent conquest was a trip to Antigua, located in the eastern caribbean and located in the Leeward Islands chain of the Lesser Antilles. I was seated in Business Class on the final leg from Miami to Antigua. The almost 3 hour flight was serving a hot lunch in the premium cabin. I had preordered the Beef Wellington and was skeptical as to how the dish would turn out at a cruising altitude of over 32,000 feet. When the dish arrived at my seat, I was truly surprised at how crisp and fluffy the pastry shell presented, enveloping a generous portion of meat. The entree itself came perfectly cooked with carrots, potatoes and asparagus. There was also a salad with greens, grapes and walnuts. Dessert was a small pecan pie/tart that was moist, not too seeet and tasty. My neighbor and I agreed that it was truly exceptional. On my return flight, from Antigua to Miami, in Business Class, I was again served lunch. Here, I chose the baked chicken with pesto sauce, potatoes, broccolini and tomatoes. The. Salad had spinach, greens and grilled red pepper. Another accompaniment contained an aioli with a grilled vegetable and walnuts. A hot assortment of bread rolls was also served. Dessert was a small slice of carrot cake which was moist, not too sweet, with a silky icing and extremely delicious. Overall, on both legs, my impression of food service in the premium cabin has had a drastic change. Both meals were served at the optimum temperature and were skillfully prepared and served. Easily the best meals I have had on American Airlines. Just so you know, I have traveled the premium cabin numerous times and the food has been unremarkable. Nothing to write home about. So what changed this time, to provide this high class dining experience in the air?

If i could give this airline zero stats i would. I am traveling home from Cancun to Seattle and…read morethe plane is delayed Close to over 2 hours -- which will get me in to Seattle at around 2:00 am. They do not offer free wifi -- even in first class. You have to sign up for their rewards programs to get it. On the flight from Seattle to Dallas on our way to Cancun -- because of course no airline flys direct from the west coast the wifi did not work. No explanation or apology for the delay or no wifi. I will NEVER fly them again.

We recently flew Delta between Miami and Atlanta and had no issues. Reliable and good service…read more(gate, plane, lounge). Delta continues to be our preferred airline. My wife and I were seated in "Main Classic" on mid-day, non-stop flights both ways. Roundtrip, the total cost was $388.96. We applied eCredits for the full amount. The Sky Club in Miami is nice. It reopened in April 2024. The food and drink that I had was great (e.g., mojo pork, black beans and rice, quinoa wrap, chocolate chip cookies, Bloody Mary cocktails). The Sky Club is located in the H-J Connector in the South Terminal. Delta mainly operates out of Concourse H at MIA.

I am extremely disappointed with Delta's handling of medical-related cancellations…read more When facing a medical situation, customers are already in a vulnerable position. Instead of showing compassion and understanding, Delta requires an invasive amount of personal information, including your doctor's contact information and supporting medical documentation. Even after disclosing private medical circumstances, the process feels like an interrogation designed to find reasons not to help rather than to support the customer. The experience left me feeling like I had to repeatedly justify my medical condition just to avoid a $99 cancellation fee. For a company the size of Delta, it's hard to understand why so much effort is spent scrutinizing customers over such a small amount rather than prioritizing customer care and goodwill. To make matters worse, Delta's constantly changing policies make it difficult to know what to expect. What was once a premium airline known for service now seems increasingly focused on fees, restrictions, and bureaucracy. The prices Delta charges continue to rise, yet the customer experience does not reflect the premium cost. This experience has left a very negative impression, and I will be choosing other airlines for future travel. When customers are dealing with medical issues, they deserve empathy and reasonable accommodations--not an exhausting process that feels designed to protect a cancellation fee at all costs.

I was excited to fly Virgin Atlantic. I heard really good things about them. The positive is that…read moreeven in coach, there is a very decent amount of leg room. I flew from Miami to London and both ways the flight went pretty fast. That is a positive for me. We had two meals each way. The food was pretty good going to London and not so at all on the way back. As always, some of the flight crew is better than others. I knocked off one star and really it should probably be 2 because of a strange incident flying to London. Without talking your ear off, a passenger in front of us would not "allow" me or others to walk in front of her row to go to the other side of the plane. She actually ended up sitting in the VERY wide walkway in front of her. She yelled at each person somewhat loud. Long story short, the crew let a woman who had no business making the rules dictate to half a plane of people. Not only was it rude and bizarre, but it could be potentially dangerous. I don't understand how the crew could allow this and then tell me my purse needs to be on the floor for safety! I said something to a flight attendant and she told me the woman had the right to do this. She paid extra foe the emergency row. I did not even respond because....well...I did not want things to escalate. I contacted Virgin through the survey after the flight that was sent to my e-mail. They gave me 8,000 miles but really my hope is that passengers are not making the rules. I highly doubt any of the airlines I normally fly with would have allowed this.

My flight was canceled 2 days before we were scheduled to travel to Europe. They rescheduled us…read moreonly after we argued with them at the ticket counter and we ended up having to fly out 24 hours after our original flight was scheduled. This delay caused a domino effect of things that we had to miss and had already paid for in Europe because arriving a day late. This occurred over the Christmas holiday and it was impossible to reschedule anything last minute. We missed our train because of the flight getting in late and there were no more trains available for a few days to get to our final destination, so we had to book a flight with a different airline from London to Zürich or risk missing additional bookings that we already had scheduled. We ended up having to spend an additional $2000 because of this delay and Virgin is not taking any responsibility for it and pretty much brushing us off. I will never fly with them again and I recommend no one does either. They do not take ownership for their failures and do not care about their customers.

Your job is to apologize for the inconvenience and try to help, not have an attitude, Frontier…read moreAirlines MIA. Yes, I booked through Priceline and prepaid $67 each way for a checked bag. You didn't "see it in your system" so you "couldn't do anything" and charged me another $90! How is that on me when you're company agrees to work with Priceline? As I said it could have been your company's fault for not having the info. You're not above making mistakes or having glitches "in your system" and you should be able to waive fees if proof is shown that it was already paid for, especially if you're a manager. Otherwise what good is a manager? Also, don't argue with a customer and blame them for things out of their control like being unable to check in online or having slow internet in the airport. And don't glare at someone and tell them you can't help them right now when it's a quick, easy request and the person you're talking to says they don't mind if you do it. Not impressed with the MIA staff on Thursday, May 7, 2026 at 1pm. Once on the flight, which was on time, I remembered Frontier doesn't provide entertainment so I was alone with my thoughts for three long hours. The other two good things besides being on time were the smooth landing and good snack box.

Direct flights to my preferred destinations and NO ridiculous snack cart in middle of the isle are…read moremy favorite things about Frontier. Easy on - Easy off!!

The Spirit Airlines main customer service number is 1(866)-(346)-(5014) or 1-844.239-O422. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A More Complete Way to Experience Air Travel** Every journey becomes more enjoyable when comfort, convenience, and thoughtful planning are present from the beginning. Business class brought these elements together to create an experience that felt smooth, refined, and rewarding at every stage. Rather than simply traveling between two destinations, passengers could appreciate the flight as an important part of the overall trip. **Travel That Responds to Every Purpose** Every itinerary is shaped by different plans, responsibilities, and expectations. Whether travelers were attending an international business engagement, beginning a relaxing holiday, or preparing for a special personal occasion, business class adapted naturally to their priorities. Flexible arrangements and dependable support helped the journey remain organized, comfortable, and easy to manage from departure to arrival. **A Cabin Created for Personal Well-Being** The cabin provided a peaceful environment where passengers could relax, remain productive, or enjoy uninterrupted personal time. Spacious seating, refined interiors, advanced inflight technology, and thoughtfully designed features offered greater privacy, flexibility, and control. Every element worked together to create a balanced atmosphere that supported comfort and well-being throughout the flight. **Refined Hospitality in Every Detail** Premium service added greater value to the journey through consistent care and meaningful attention. Carefully prepared meals, selected refreshments, quality onboard amenities, and engaging entertainment made the time in the air more enjoyable. Professional cabin crew delivered assistance with warmth, courtesy, and respect, helping every passenger feel welcomed, comfortable, and genuinely valued. **Efficient Progress from Terminal to Destination** The advantages of business class continued beyond the cabin and supported the complete airport experience. Priority services, organized boarding, reliable baggage assistance, and smooth arrival support helped reduce waiting, confusion, and unnecessary interruptions. Each transition was carefully coordinated, allowing travelers to move through every stage with confidence and minimal effort. **A Journey That Complements Every Occasion** Business class delivered a complete travel experience shaped by comfort, reliability, and personalized attention. Every stage contributed to a journey that felt calmer, more efficient, and easier to enjoy, regardless of the purpose behind the trip. When travelers reached their destination, they arrived with the energy and confidence to give their full attention to the experience waiting ahead.

Spirit Airlines turns honest mistakes into a profit center…read more I've flown a lot. I understand low-cost carriers, fine print, and trade-offs. What I don't accept is a business model that appears designed to trap customers into accidental purchases and then stonewall them when they immediately try to fix an obvious mistake. On January 26, 2026, I went to Spirit's website to buy a seat and a checked bag. I believed I was purchasing a $69.95 Savers Club seat option. Instead, Spirit quietly charged me for: A seat ($47) A checked bag ($69) A Spirit Savers Club membership ($69.95) This was clearly an error, identified within minutes of purchase. What followed was one of the worst customer service experiences I've ever had. I immediately called Spirit: First call: 17 minutes and 39 seconds on hold, then disconnected. Second call: 18 more minutes, only to be told the agent couldn't help and transferred me again. When I finally reached a representative, I was told I was ineligible for a refund because I had supposedly "used" the Savers Club membership... on the same transaction in which it was mistakenly purchased. Let that sink in. I calmly proposed the most reasonable solution imaginable: Refund the seat, bag, and membership, remove them from my reservation, and I'll immediately repurchase the seat and bag at full price. Spirit refused. Repeatedly. Instead, they tried to push bonus miles and a small credit--completely useless to me, since my employer pays for my travel and does not reimburse memberships. I explained this clearly. More than once. It didn't matter. For over eight minutes, the agent refused to help while I remained polite and cooperative. At one point, I informed them I was recording the call. The behavior didn't improve. This wasn't about policy. This wasn't about fairness. This was about extracting $69.95 from a customer who caught a mistake immediately and tried to resolve it in good faith. Spirit Airlines has mastered the art of hiding behind "policy" to justify behavior that would never fly (pun intended) at a customer-centric company. The experience left me with the clear impression that confusion isn't a bug in their system -- it's a feature. If you value transparency, basic fairness, or customer service that treats you like a human being instead of a revenue opportunity, think very carefully before booking with Spirit Airlines. I certainly will.

United Airlines saved my vacation when another airline cancelled my flight. I can't say I am in…read morelove with any airline. But United did right by us, and we are extremely grateful for that. We had a very positive experience on this occasion and will certainly fly with them again.

I flew Miami to Houston on flight 1913. I know airlines usually have low scores but credit where…read morecredit is due. The flight left on time and arrived early. My compliments to the captain and crew. Take-off and landing was smooth even though they prepared us by saying there may be some turbulence. And a special thank you to Johana, the flight attendant, who brought me pretzels after they had passed without me noticing because I was sleeping. I also asked her for earbuds cause I forgot mine and she brought them over super quickly and with a smile.

I try to fly Delta as much as possible. When given the opportunity, it is my airline of choice…read more years ago I was medallion level and that's always a nice perk. Now I have the Delta SkyMiles, American Express, which gets you a free checked bag for not only myself, but one other person flying with me. In the day and age of flight travel that's a great perk. Delta is one of the very few airlines that allows all passengers to take a 22" carry-on, and a personal item. Definitely makes traveling a little more comfortable. The flight from flight from Fort Lauderdale to Raleigh was delayed 3 hours. They did notify me via email and text way in advance. Communication from Delta was excellent. The gate agents were nice, they emailed all passengers $12 food vouchers for the delay. I lost my day in Raleigh and the baby behind me cried the whole 2 hours. Some things are out of your control and I'm thankful Apple makes noise cancelling headphones.

Back in June we traveled to Georgia & flew on Delta for the first time in probably a decade. I can…read morehonestly say that the gate crew was the most accommodating crew I've experienced in a long time! Our daughter has a very manageable & foldable travel wheelchair (powered) & they made sure they could store it in the cabin vs underneath the aircraft. Never in our 22 years of traveling have we been made this offer. It was refreshing to have an airline make an accommodation without requesting it ahead of time. Thank you!

The ITA Airways main customer service number is 1 855-(470)-0503tm or 1-855 505 (4855). This number…read moreis available 24/7 for booking, changes, and support, and support, and support, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund ,if booked 7+ days in advance. **Convenient Reservation Process & Personalized Travel Planning** The journey began with a reservation process that was straightforward, organized, and designed to simplify every stage of travel preparation. Business class features, including premium seating, flexible fare options, and priority airport services, were presented in a clear and user-friendly format, allowing travelers to compare available benefits before confirming their booking. Flight schedules, passenger details, and seating preferences were completed efficiently, while instant confirmation provided a detailed itinerary with every essential travel arrangement in one place. **Priority Airport Services & Comfortable Departure Experience** Business class enhanced the airport experience through dedicated services that made departure more comfortable and efficient. Priority check-in counters helped passengers complete airport formalities without unnecessary delays, while fast-track security access reduced waiting times throughout the terminal. Lounge access created a peaceful setting where travelers could enjoy refreshments, catch up on work, or simply relax before boarding. Priority boarding ensured an organized start to the flight by allowing passengers to settle into the cabin with ease. **Premium Cabin Comfort & Personalized Inflight Hospitality** The onboard experience reflected the premium standards expected from business class travel. Spacious seating, generous legroom, and thoughtfully designed personal space created a welcoming atmosphere for both relaxation and productivity. The cabin remained exceptionally clean and well maintained throughout the journey, adding to the overall travel experience. Attentive cabin crew provided personalized assistance, professional hospitality, and prompt service, ensuring passengers felt comfortable and well cared for during the flight. **Thoughtfully Curated Inflight Amenities & Relaxing Travel Environment** Business class offered a variety of carefully selected amenities that enhanced comfort and convenience throughout the flight. Freshly prepared dining, entertainment options, and premium cabin features allowed travelers to enjoy a more personalized onboard experience. Every detail was designed to create a peaceful atmosphere where passengers could relax, remain productive, or simply enjoy uninterrupted travel in complete comfort. **Efficient Arrival Services & Complete Premium Travel Experience** Following landing, efficient arrival services helped complete the journey with the same level of comfort experienced before and during the flight. Priority baggage handling ensured luggage was available promptly, making the final airport process quick and convenient. From the reservation experience and exclusive airport privileges to refined cabin comfort, quality inflight amenities, and attentive service, business class delivered a well-rounded travel experience defined by reliability, convenience, and exceptional hospitality. After landing, we reached the gate quickly, and baggage delivery was surprisingly fast. My suitcase arrived without any damage, allowing me to leave the airport without spending much extra time waiting around. #Overall, this trip reminded me that a good airline experience doesn't need to be filled with luxury amenities. Friendly employees, a clean cabin, clear communication, and dependable service can make an ordinary flight feel genuinely enjoyable. I'd be perfectly happy choosing this airline again for a future trip#.

The ITA Airways main customer service number is 1 (855) 264-8023 or 1 888 552 0251 This number is…read moreavailable 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **The Journey Begins with a Sense of Quiet Control** Business class created a more confident beginning by combining thoughtful preparation, flexible arrangements, and responsive passenger support within one refined experience. Essential details were coordinated in advance, allowing travelers to focus on the purpose of the trip instead of the pressure that often surrounds departure. Whether the journey involved an important professional responsibility, a meaningful personal occasion, or a carefully planned international escape, every stage began with greater clarity, comfort, and the assurance that individual priorities had already been considered. **Before Takeoff, Every Step Feels Carefully Resolved** Premium travel transformed the airport experience through streamlined procedures, dedicated assistance, and refined spaces designed to make the time before departure more valuable. Priority services helped travelers move through formalities with greater ease, while comfortable waiting environments provided opportunities to complete essential work, enjoy refreshments, review upcoming plans, or simply pause before boarding. Each transition unfolded in a calm and natural sequence, allowing the journey to progress with confidence, efficiency, and a welcome sense of order. **A Cabin That Makes Space for Every Intention** The business class cabin offered a sophisticated environment where generous space, intelligent design, and personal comfort adapted naturally to the changing rhythm of the flight. Elegant interiors, carefully positioned lighting, intuitive controls, practical storage, and thoughtfully designed seating created a versatile setting for productivity, dining, entertainment, and rest. Travelers could move effortlessly between focused activity and peaceful relaxation, shaping the hours above the clouds around their own preferences while maintaining privacy, flexibility, and a steady sense of ease. **Inflight Hospitality Delivered with Thoughtful Restraint** The inflight experience was elevated through service shaped by warmth, discretion, and genuine awareness of individual needs. Carefully prepared cuisine, premium beverage selections, curated entertainment, and refined onboard amenities added enjoyment while preserving the composed atmosphere of the cabin. Professional crew members remained attentive without becoming intrusive, offering assistance with confidence and care whenever the moment required it. Every interaction felt polished, sincere, and naturally timed, creating hospitality that supported the traveler without interrupting the personal flow of the journey. **The Final Approach Extends the Experience Forward** The premium journey continued after landing through coordinated services designed to preserve comfort, time, and forward momentum. Priority baggage handling, dependable airport guidance, and efficient arrival assistance helped travelers move beyond the terminal without unnecessary delay or confusion. Whether continuing toward an important meeting, welcoming accommodation, a connecting flight, or the beginning of a new destination experience, each transition maintained the same sense of reliability and thoughtful organization established before departure. **The Journey Leaves Travelers Ready to Begin** Business class brought preparation, airport efficiency, refined cabin comfort, personalized hospitality, and seamless arrival support together as one complete travel experience. Its greatest distinction appeared in the way every stage protected energy, attention, and emotional balance while reducing the effort normally associated with travel. Passengers reached the destination without needing to regain their pace; they arrived ready to step directly into the plans, responsibilities, and experiences that had brought the journey to life.

Viva Aerobus did an excellent job on their flight from Miami, FL to Merida, Mexico. My luggage was…read morehandled with care. The crew, both cockpit and cabin showed up together in a proud procession on time. The service reminded me of the elegance that was traveling by air prior to 9-11. I would definitely use Viva Aerobus again going to Latin America.

Considering the low cost carrier and my first time flying to Mexico, I had low expectations. But…read morefortunately, I had a pretty decent experience. The flight started late But apart from that, everything was smooth. The seats not only were comfortable, but they also reclined to my astonishment unlike Spirit or Frontier. I flew from Miami and the gates are pretty far from the terminal Which is usual low-cost airlines. The overhead compartment was full of advertisements Which is totally ok for me, whatever could bring the price down. I need to fly a few more times to really Get an idea of how well the service is but For my round-trip to Merida, it was quite decent

Everyone hates Spirit. I have no problem flying with them. Seats may be a little tight, i'm only…read more5'3" so it doesn't bother me. It was a quick trip to Chicago today and we boarded on time, left a few minutes early and the plane was new and very clean. Staff was friendly. My only concern is, we fly home tomorrow night and I did see something that they were considering shutting down all operations this week. Fingers crossed I get home and my future flights are still ok.

Spirit Airlines was founded in 1980 and is considered a budget airline. It's low cost because you…read morehave to spend extra on food, seats, and checked bags. The planes are yellow, has smaller seats, and leg room. I've read mixed reviews. My experience was a good one. We took a direct flight from Bradley Airport to South Florida. From beginning to end, the experience was great. The flights were comfortable. Why 5 stars? We had a lovely flight attendant, wish I got her name. My toddler was freaking out on a very early flight back home. He was tired and couldn't get comfortable so he was crying. She picked him up an rocked him to sleep for me, wow, talk about 5 star service. As a parent, we know how stressful it can be to fly with young kids. The flight going to Florida he was amazing but the flight back, it was too early and he was cranky. Thank you to this flight attendant for saving the day.