I USED to go in all the time to buy basic things that I would run out of at home. Yes, this place was my go-to place and I gave them MUCH business. All of this has changed and I think everyone should read carefully my most recent (and last) experience at this place and why it is that I in no way, shape or form encourage any one else to shop there or continue shopping there for that matter.
Like I said, I would usually go there for many things. Out of these many things I would buy "sides" of food to take home and have with my other home-prepared meals. Every time I had gone in there for these "sides" or other things I would purchase there, the staff was VERY polite. I can't say that they ever treated me in a bad or harsh way.
Here's the problem: I went in there about two days ago (must have been Saturday or Sunday 20th or 21st of October 2012). I saw that this new man began to help me out. I really didn't even know who he was. I ordered three (3) sides of food and a pound of dairy food. After he gave me the three sides of food, I noticed he had given it to me in an unusual sized container. I simply asked, "are the three sides in there?", he immediately gave me a very intimidating look! He was clearly upset for whatever reason and was just about to take it out on me!
He begins slightly shaking his head from side-to-side, spreads his arms real wide, and says "what do you mean?" I replied by saying, "I'm just asking, because just yesterday or the day before that I came in before they were about to close up and I was given a different size container, that's all. It's OK though, it's just a different sized container today".
He clearly wanted to take his anger out on an innocent individual, he then raises his voice and says (pointing vigorously and viciously at the container of food), "each side of food is one freakin' spoonful!" I didn't argue with him, I simply said, "Oh. Ok".
So since I wasn't really arguing with him-and that's what he wanted- he began to humiliate me and bash me in front of another customer and had his dishwasher (some woman that's also in there cooking most of the time). He yells at his female employee referring to me as if I were a thing, "Hey! Listen to THIS one! He says that one side is that full container over there"! The employee immediately yelled out, "what! NOOOOO!!! He's freakin' crazy"!
Or like she exactly said it in spanish, "QUE?!?! NOOOOO!!! Esta pinche loco"! Which he REALLY crossed the line at that point! Because A.) I never even assumed he was giving me less, it was a simple question that I made! B.) I never even said that one side was a full big container (right there he just put words in my mouth). C.) It's an insult for him to even put me on the spot like that and make it sound like he had caught me trying to rip him off! I was outraged and offended.
I managed to control myself and say, "calm down a bit, you're overreacting, don't you think?" He packed up the dairy doing these horrible inexplicable body movements and yelled out, "who FU*&IN$ gave you that container with three sides of food the last time you were here"!
Before I answered him, I said, "well I'll tell you, but they did not give it to me full"! He made it clear that he thought I was lying to him and said, "I know who it was! It was that FU*&IN$ woman that works here in the afternoons"! I said, "NO!", because it really wasn't a woman, it was a young medium set guy that had attended to my business.
He then sounded very psychotic, the way he assured me that when that woman showed up for work again, she was going to see something VERY unpleasant. I once again assured him it was not a woman that attended to my business that time. After I told him again it was a young guy, he said, "Oh! Well it was my son then! Wait until he gets here and he'll see what I'm made of"!
I was frightened! I had never had someone tell me ahead of time that when their employees get there (especially because it was his son) they were up for something VERY unpleasant! He ended up the business with me by saying, "by the way I'm the owner here and it's my way or the high way around here"!
Then it struck me! No wonder whenever I would go in there to buy, all the employees there seem so dominated, depressed, and sad! This man must treat his entire family and staff like trash! Yes, he has his wife, daughter and son working there. It all made sense at the end.
I did not want to leave without trying to help out the young lady and the other guy out that he was supposedly going to mistreat as soon as they showed up. I approached the wife and asked, "are you the owner of this place as well?", she said she was.
I said, "I will not be coming here anymore." She asked what had happened, and I began to explain to her what I just wrote in this review, and the husband comes out of nowhere yelling at me, "YES! You gossiper that's my wife!" He didn't even let me explain to his wife what had happened. Clearly this man is a "machista". read more