What a joke. Made a reservation online, completed all documentation and their "move-in" process. I…read moreselected an outside storage unit. I head over to the facility, security code in hand. Upon arrival, code won't work. Tried it at least a dozen times So, I call the number on the sign. Voice mail says "they aren't on site but can be reached by phone." After MULTIPLE attempts, that proves to not be true. I tried calling the Fernly location. That too went to voicemail, saying "Today is September 1st and we are closed for the holiday." Today is in fact November 26. Upon calling the silver springs location, again I only get a voicemail, but they at least give office hours. Thinking I might be able to told to SOME sort of employee, I drive to the Spanish Springs location. Guess what, their office is inside the secure gate, you can't get in unless you have a security code for that location. Negative contact with any living soul. I drive BACK to the Carson location. My security code still doesn't work. I tried a simple, generic code and the gate opened right up. I drive around for a minute to locate my storage unit. Guess what? It's NOT a storage unit. Appreciate, according to Safe Storage, and only Safe Storage, an outside storage unit, is a parking spot. They have a few secure units, but I won't be dealing with this company again. They are misleading and INCOMPETENT!

From the owner: Safe Storage Carson City offers a secure and convenient way to store your belongings in the heart…read moreof Carson City. Our facility provides drive-up access, interior storage units, and dedicated boat & RV parking. With 24/7 security cameras, on-site management, and simple online payment, you can store with confidence. Perfect for homeowners, businesses, and outdoor enthusiasts, our storage units are clean, accessible, and built to keep your items safe. Whether you need short-term storage during a move or long-term parking for your RV or boat, Safe Storage Carson City delivers peace of mind and convenience.

Great experience! Highly recommend. Connor was great, very helpful and knowledgeable. Made the…read moretransition easy

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

I have not actually visited this business but I have spoken to the manager at least twice. She is…read morealways friendly and professional.

Best prices around and excellent service! It's worth the extra drive. Family owned and operated.read more

Friendly staff, pricing better than normal. Clean employee, clean office, very helpful . Storage…read moreunit was clean, both. Security excellent. Pay by check, cash or credit cards. Can also add to your personal bank bill pay. 99% of the time, open during normal business hours.

I love how clean they keep the property! I have wonderful customer service with all the employees…read moreand I also think the rates are very reasonable. I definitely recommend them.

I've had a great experience with Desert Storage. The facility seems very well maintained and is…read moresecure, there's gate codes and cameras around the facility. The staff is professional and friendly and very conveniently you can rent out a storage unit completely online. The storage units themselves are very clean and solid. I would recommend this facility to anyone looking for storage.

I had a great experience with Dessert Storage! The owners are amazing, super friendly, helpful, and…read moregenuinely care about their customers. Everything was smooth and easy from start to finish, which made the whole process stress-free. Highly recommend if you're looking for reliable storage with great service!

If you live in or are moving to Dayton Nevada, Mark Twain Storage is the place to come! I needed a…read morespace to put some things between moving in and moving out. One of my friends recommended this business after their family used it as a storage/sorting place during a move. Great location, price, and exactly what I needed for a few months. Friendly owner too! Call to see if there are lockers available or room for your rv before going.

Get service and get storage. The only thing I do not like is that they are raising the prices…read moreconstantly.

Was told I could move into a unit this morning by Troy. So I moved all my stuff out of my current…read moreunit in Carson City and cancelled my lease. Go to sign paperwork and Troy now says the unit has "damage" and cannot be rented. I was shown the unit over the weekend by a nice young lady and there was absolutely no "damage". Troy would not make it right and now I am stuck with no storage for my belongings. Worst experience ever with a storage facility.