I stopped in here with my crew a couple of weeks ago but forgot to write a review. I just…read moreremembered when I came across the food pics! We went to the restaurant inside the Gold Dust Casino in Carson City. There was a little wait to get the host to seat us. They were doing double duty as the cashier as well. The smoke in the restaurant is less than it is in the casino, as far as smaller casinos go, the smoke wasn't super bad. We got seated and drink orders taken. I see they have a prime rib special available 7 days a week for $16.99, not just on Friday's and Sat. like some other casino restaurants, plus, you don't have to wait till 4pm either, available at 11am seven days a week! I went with that, medium rare please. Someone else ordered the breakfast, "Little Star", basically a standard 2 egg with hashbrowns and toast and sausage for $7.99. One of the crew ordered the "Wrangler" burger, a double bacon cheeseburger with onion rings in the burger, served with fries. For appetizers, we got the onion rings and the loaded potato skins. The food all arrives and everything looks scrumptious. My Prime Rib was a decent size cooked as ordered, served with a baked potato. The appetizers were good, I actually like the loaded skins with the melty cheese and bacon. The onion rings were a smallish portion, but I guess it was just $4.99 so there's that. The Wrangler burger was quite a sight! He said the meat was real good and seemed like bigger than the two 1/4 pound patties on the menu. I'd come back here again, this is a new revamped menu from years ago.

The hotel is one-star at best. The staff is low paid, high turnover, and about as incompetent as it…read moregets. The managers are rude and snobby to the guests for example, if you ask for anything at all like a late checkout, towels or fresh sheets, you can just forget it. The staff and lady manager will either ignore you or scold you as if you're her bad employee, even though you're a paying guest! If you ask to change rooms due to noisy kids above stomping and running around, or dirty unchanged air filters in the a/c units, or pet hairs on the carpet, ants crawling around in the bathroom etc...Good luck with that because they will just ask you to leave rather than housekeeping doing their job. It is more of a "go get it yourself" type of place. Beware of bed bugs, poor customer service in general, you can forget about amenities because they don't have any at all except for a box of tissue and a tiny hair dryer. Top dollar room rates for a basic room that resembles Motel 6 at best. But mostly we will never forget how awful we were treated by a few rude female clerks & the female hotel manager who acts like she owns the Gold Dust West. Be prepared for a clogged rear entrance point hallway with several giant containers of dirty linens, towels. Do not expect any type of extra service because they're grossly understaffed. Most of the time when calling by phone, they don't answer the phone or they leave you on eternal hold If you complain in anyway, just expect the manager to knock on your hotel door and bother you with some nonsense excuse about why it's not their fault. This is not the "house full of friends" more like a bad nightmare stay at the Bates Motel, except Norman Bates is actually the glaringly rude female clerk at the front desk.