Just had a great roast beef dinner! Out of this world. Will definitely will be back to have it…read moreagain. Thank you

I stopped in here with my crew a couple of weeks ago but forgot to write a review. I just…read moreremembered when I came across the food pics! We went to the restaurant inside the Gold Dust Casino in Carson City. There was a little wait to get the host to seat us. They were doing double duty as the cashier as well. The smoke in the restaurant is less than it is in the casino, as far as smaller casinos go, the smoke wasn't super bad. We got seated and drink orders taken. I see they have a prime rib special available 7 days a week for $16.99, not just on Friday's and Sat. like some other casino restaurants, plus, you don't have to wait till 4pm either, available at 11am seven days a week! I went with that, medium rare please. Someone else ordered the breakfast, "Little Star", basically a standard 2 egg with hashbrowns and toast and sausage for $7.99. One of the crew ordered the "Wrangler" burger, a double bacon cheeseburger with onion rings in the burger, served with fries. For appetizers, we got the onion rings and the loaded potato skins. The food all arrives and everything looks scrumptious. My Prime Rib was a decent size cooked as ordered, served with a baked potato. The appetizers were good, I actually like the loaded skins with the melty cheese and bacon. The onion rings were a smallish portion, but I guess it was just $4.99 so there's that. The Wrangler burger was quite a sight! He said the meat was real good and seemed like bigger than the two 1/4 pound patties on the menu. I'd come back here again, this is a new revamped menu from years ago.

I was thinking about how much effort it would be to go home, cook dinner and then cleanup. It was…read morethen I decided to try the diner at the Gold Dust West that I had not eaten at in quite some time. I was seated after a very brief wait by the very friendly hostess/cashier. I was brought ice water and decaf coffee promptly. J ordered the Wrangler burger.( two patties, fried onion ring, b bacon, cheese, and bbq sauce on a bun, with lettuce, onion, tomato and pickle!) this is a massive burger and fries for $12,99, quite a great value

I've been a regular at Gold Dust West for a long time, and the staff is the main reason I keep…read morecoming back. They work hard and treat customers well. Lately, though, management has been making choices that don't seem to support the team. No barbacks means the bartenders are stretched thin. And on Sunday, I watched a supervisor give a bartender a write‑up in front of a full bar, joking about "love notes" while doing it. It was unprofessional and uncomfortable to witness. I must add I have been an HR manager over 20 years here in Reno. I hope management takes this seriously, because the employees deserve respect and privacy, and customers notice when leadership falls short.

Since we were already at the casino, we decided to check out the bowling alley -- which has 32…read morelanes! It's a great setup with a small arcade, a bowling pro shop, a bar with gaming, and a snack bar. We tried a few items from the snack bar: the grilled cheese sandwich, a small personal pepperoni pizza, and cheese sticks. Everything was pretty good and reasonably priced. The bar happened to be closed, but the snack bar also serves alcoholic beverages. I tried a drink I'd never heard of before "Puck" -- it was decent, though a bit on the sweet side for my taste. Service was great all around -- Jenny at the counter and Kyleigh in the kitchen were both friendly and efficient. Even the bowling center clerks, CJ and Mike, were extremely personable as I looked around to see what the alley offered. No picture. Overall, a nice surprise -- clean, friendly, and worth checking out if you're already at the casino and wanna bowl or just hang out ! Be sure to check league times since they get pretty busy !

This snack bar located in the Bowling alley at the Gold Dust West Casino is a great find! I came…read moreacross it while playing at the bowling center with my crew. The food here is mostly burgers and hot dogs and fries and even fried chicken strips. The have soda and beer available. If you like a real drink, go to the bar next door. What got me was the prices! For a single 1/4 lb burger it just $6.99 including a whole mound of fries! Adding cheese is just a buck more and adding another 1/4 lb patty is just another buck ... so like a 1/2 pound Double cheeseburger with fries for just $8.99! Hell, yeah, bring it on! I got 5 orders of double cheese burgers with fries for me and my crew and drinks too. They have Modelo beer for just $3.50 a bottle! The menu is posted online, just scroll past the restaurant menu to the Snack Bar menu. We all enjoyed munching down on the burgers and fries. Those burgers are huge, about the diameter of a BK Whopper, but more filled with real meat! Lettuce, tomato, onions and pickles included. There's a ton of great fries with each order too! Can't beat that price at even fast food places. I wish we had a place like this where I live!

We were passing back thru Carson City and I discovered this bowling center. One of my crew told me…read moreabout it and I thought it'd be fun to let them loose here, and thanks for doing a good job. I'm not a bowler myself, I just know you roll the ball and you get two chances to knock all the pins down. Prices seem reasonable (like I might know) and they have shoes to rent as well. There's 32 lanes and it's not crowded. What I do like is the snack bar. They have great burgers and super reasonable prices. There's a full bar available too, so if you want a scotch on the rocks or a Cosmo while you play, there you go. It's good there's no smoking in here too. It's kinda loud in here when there's a lot of people bowling. Lots of good seating with good swivily chairs. I'll review the snack bar separate as it food and not bowling. We all had a good time and my guys and one other girl were happy, so I'm happy.

Ever since I discovered the great snack bar at the Gold Dust West Bowling alley, I've been coming…read morehere on and off, getting the double cheeseburger for $8.99 that comes with a mess of fries. Killer deal. But I got to thinking, if getting a double patty burger is just $1.00 more than a single, could I add another patty for a TRIPLE for just one more dollar? That would be tottally killer deal. So, I asked the cook and they said, she didn't see why not. I ordered a TRIPLE cheeseburger and fries for just $9.99! That's 3/4 lb of meat and cheese added along with the lettuce, tomato, and onion with secret sauce spread. I got it and opened it up. Just picking up the tray it felt heavy! Holy freakin hamburgers, that's a big ass fat burger! I had to squeeze it a bit and open wide for this thing! Damn, this is a big tasty burger, for a killer price! I almost couldn't finish the fries after eating this burger!

Food is good and worth the price. Unfortunately, the Coffee Shop was so understaffed on Saturday…read more4/17 at 11am, I was told I would not be seated. Frustrating, as it is the only restaurant on property. The $7.77 Breakfast Bowl is a great deal with scrambled eggs, bacon and sausage chunks, potatoes with green and red bells and then topped with grated cheese. No toast at this price. Coffee is $3.99. 1 waitress and one cook tried their best. From open to 10:30a.... When a second waitress was allowed to clock in early so that a few tables could be seated. I only had a 45 minute wait. I did see 2 people leave and refuse to wait. Hopefully, good dependable servers will be found.

Quality/Quantity - Sadly to say, no change. No change since…read moremy last review and literally no change to this location. My CA buddy does not come to Carson city often and wanted to see what your casinos looked like. I warned him that this is a very old established local casino and to not have high expectations. I did share all the cool cars and motorcycles, and see pictures. Well, after 5 minutes, he could NOT handle the smoke and he left; lol. Small parking lot across the street and plenty of two hour street parking. Not much more to say. See pictures. Atmosphere - Three dining choices - Angelina's, Capital City Grille, Alatte Coffee, Wine & Deli. Events - See website. Entertainment available - See website. Service - N/A. Price - Depends on how much $ you lose. LOL. Owner Comment - Congrats on your success since 1954. Any relations to The Nugget in Reno?

It's all about price and location. Add up the room, resort fee, and parking it comes to around $250…read morea night for the weekend of August 21, 2026. For being a casino that needs some TLC it's seems a bit pricy. Though it was still cheaper by a few bucks then Quality inn, but they came with breakfast so it's a real toss up. The good news is we finally made it to South Lake Tahoe. So, all is well. The pool is indoors. It looks dated as the whole resort does. But it's still nice. The water is cool, but not cold like it is at the lake. They had a lifeguard on duty while we were here. The outdoor space is really run down. Someone also needs to work on the landscape as it's over run by weeds. The room is dated. We do like it for the size and location. It doesn't have an odd smell to it. It doesn't smell old or stale so that is good. It is a very good size room. The 2 queen option was cheaper then the king do we got it. The downside of the room is they don't have a loveseat or couch to sit and watch tv. They do have a single desk chair. The gym is good, we didn't use it, but it is a good size and many pieces of equipment. They even have a recumbent bike which my husband loves. They have one restaurant on site. A diner of sorts that serves all day long. Including bottomless mimosas for brunch, happy hour tacos, and a special $19.99 or approximately priced prime rib dinners. We've eaten there. Nothing special, but works. For us location really matters. We want to be close to the Heavenly village and South of North.

While planning our trip to South Lake Tahoe, our goals were to hike, relax, and enjoy some time in…read morethe hot tub. In fact, we specifically chose Bally's because it advertised a hot tub as part of its amenities. When we arrived, my husband did not notice a small sign indicating that the hot tub was temporarily closed. The following day, after completing a strenuous hike, we came back looking forward to relaxing in the pool area and using the hot tub, only to discover a yellow "Closed" sign near it. We were obviously disappointed. The next day, I went to the front desk and asked when the hot tub would reopen. The employee told me they didn't know. I explained that had I known the hot tub would be closed, I would not have booked the hotel. His response was, "You were warned. You could have left and gone somewhere else." I found that response extremely rude and dismissive. Once you have traveled to a destination, made plans, unpacked, and settled into your hotel, telling a guest that they should simply cancel their reservation and find another hotel is hardly a reasonable solution. We also genuinely did not see the sign when we arrived. When the employee pointed it out to me, the small, flimsy acrylic sign was actually lying face-down on the counter. I asked whether the hotel would offer any compensation, particularly because we were being charged a $33-per-day resort fee for amenities that we were unable to enjoy. We did not use any of the resort-fee amenities, and given that the hot tub was one of the main reasons we selected this hotel, the resort fee provided us with essentially no value. Unfortunately, the hot tub was not the only disappointment. The hotel itself felt quite rundown. Our room had a stale smell, the carpeting appeared dirty, and the casino was practically empty. Overall, the property did not provide the relaxing experience we had expected. We ended up going to Caesars instead and had a wonderful time gambling and dining there. Based on our experience, we will definitely be staying at Caesars the next time we visit South Lake Tahoe. The biggest disappointment, however, was not simply that an amenity was temporarily unavailable. Things break and circumstances change. It was the dismissive attitude toward a paying guest and the refusal to acknowledge that we had specifically chosen the hotel because of that amenity. A little courtesy and customer service would have gone a long way.

I would like to thank the honest people @ this hotel. I…read moreaccidently left my suitcase @ a slot machine. Someone found it and turned it in with nothing missing from my suitcase. Thank you again I appreciate you.

I rarely write reviews like this, but after nearly 60 days of being completely ignored following a…read moreformal complaint, I feel I have no other option but to share my experience publicly. My family and I stayed at the GSR for 3 nights to attend a close family member's wedding -- the entire reason we made the trip to Reno. Here is what we encountered: The Room We arrived to a visibly dirty room that needed a thorough cleaning. There were stains on the furniture, walls, and bedding. No washcloths were available despite multiple requests to housekeeping -- they finally arrived on our last day, too late to be of any use. On our first night, a sticky substance on the bedding transferred to my clothing and permanently ruined both my pants and my belt. I have not been able to remove it despite multiple attempts. Pest & Safety Concerns We found a large unidentifiable bug in our room that we had to kill and dispose of ourselves. For the remaining nights of our stay we were uneasy and anxious about what else might be present while we slept. Marijuana Odors -- Every Single Day For all 3 days and nights, the hallways leading to our room reeked of strong marijuana. My 7-year-old son asked me about the smell every single time. No parent should have to have that conversation repeatedly because a hotel cannot enforce its own policies. Rude Guest Services When I called to request washcloths, instead of simply helping me, the agent chose to lecture me on the difference between a washcloth and a face cloth. It was condescending and completely unhelpful. The Pool -- And the Moment We Lost Forever At the pool, our server went on break and her replacement could not locate my payment card. The time we lost waiting caused us to leave late -- and we arrived at the wedding chapel just as guests were walking out. We missed our family member's wedding ceremony entirely. We had traveled to Reno for one reason, and because of this staff failure we did not get to witness it. That is something we will never be able to get back. Checkout & Aftermath When I raised all of these issues at the front desk before checking out, I was redirected, dismissed, and ultimately handed a business card with a vague promise that someone would follow up about my clothing. No apology. No acknowledgment of the bigger picture. No resolution. That was nearly 60 days ago. I have followed up in writing. I have heard nothing -- not a single word. I spent a significant amount of money at this property and was treated as though my concerns were an inconvenience. I would not recommend the GSR to anyone traveling with family, and especially not for any trip where something important is at stake. GSR -- my complaint is still open. You know how to reach me.

Excellent Spa and amenities. Especially loved the Salt room. The massage was well done with the…read moresalt scrub.

I love Hot August Nights! My husband works on old cars and every year we spend time at the Atlantis…read morecar show so he can tell me all the cars he has worked on! All of the cars are so beautiful. I added a couple of photos in my post of my favorites this year. For over 20+ years Brian has been coming to the Atlantis car show with his Corn Dog Stand! It's is the very best corn dog I have ever had! He has a family secret recipe that makes his corn dogs so amazing! I usually have at least three during the week!!! If you're at the HAN Atlantis car show be sure to stop by and try one, believe me you will thank me later! This year the summit racing move their booth over to the Atlantis, if you're looking for it. The Atlantis has show & shines with great prizes money, cruising, bands and entertainment always great! Fun things for the kiddo's and craft booth's galore. If you're in the area the first week of August stop by and check it out!

This casino is one of the few original Casinos left in Reno. The Cafe has a variety of low cost…read moremeals. This is a great place for local.

This review is for the Casino Grill downstairs (not the upstairs restaurant). This small grill spot…read moreis awesome every damn time! It never disappoints sober or otherwise. Freshly made food and it's fun to watch it be prepared. It's usually pretty quick and even during a rush it is a reasonable wait. Hits the spot and you can't beat the pricing. Free condiments including ranch is a huge plus! I recommend the breakfast egg neva muffin every time with their salt and pepper fries. Onion rings are bomb too. Corn dogs bomb. Chili cheese dog bomb.

We just got back from a 2 night stay here. I was a bit disappointed with the room - upon arrival we…read moregot into the room and the dresser was broken. Then we turned on the do not disturb light and it was not registering on the outside button. (See photos) all the employees we ran into were friendly. The casino was good, did not find that I was playing well so hopefully in the future that changes.

What should have been a restful night turned into a nightmare…read more Around 3:00 a.m., the toilet in our room suddenly overflowed due to a failing valve, according to engineering. I had to stop the flooding myself, getting soaked in dirty water contaminated with urine and feces. Reaching anyone for help was nearly impossible--the front desk and operator didn't answer, and housekeeping took 10 minutes to pick up. After engineering temporarily repaired the toilet that was on its way out, housekeeping barely cleaned the bathroom. They wiped up the visible mess with towels but never mopped or disinfected the area, despite us traveling with children and a baby. I went down to speak with the front desk manager, Kayla Smith at 5:00 a.m. after losing an entire night's sleep, the only compensation she offered was some resort credit. I asked for a late checkout so we could at least get some rest, but I was told the hotel was "fully booked" and couldn't accommodate the request. On a Monday, that explanation was difficult to believe and felt like an excuse rather than a genuine attempt to help. Beyond the great location, the property feels old, poorly maintained, and unclean. Between the lack of responsiveness, inadequate cleanup, and poor customer service, I can't recommend staying at Harrah's Lake Tahoe. There are better options nearby.