Very friendly staff and made the signing process super easy for me and also was surprised by the great prices.

Fermin was great, patient and accommodating as we did our paperwork for our storage unit. 10/10 customer service. Highly recommend Thank you so much. read more

really helpful crew of folks, clean facilities with plenty of security! A great deal for the first three months.

Fermin was the best helping me decided what I needed for storage. He helped figure out what size storage unit I needed. The price was perfect! Fermin was helpful explaining the process of codes, and what I needed to do in my current situation. He gave me peace of mind with the items that were being stored. He even gave a gift basket to us and I found out I bought the wrong lock. Fermin was nice enough to give me a lock for free because I got the wrong one! The process to get the storage unit was quick and easy. If I ever need to store anything again, I will do it here as long a Fermin is in charge! I know the storage things are safe there. read more

Interstate U-Stor Self Storage - The gift basket! - Self Storage Near Me - Reno, Nevada

Great costumer service and convenient location with great prices. Fermin is a great employee to do business with and a valuable asset to your team. read more

Travis was very professional! He was friendly, knowledgeable, and made the entire process quick and easy. He explained everything clearly, answered all of my questions, and provided excellent customer service. I really appreciated how smooth and stress-free he made the experience. Highly recommend! read more

Got stuck in a bind after a rental agreement fell through, so I needed a quick and temporary storage solution: Interstate is perfect! Fermin is great to work with, and was patient with all my questions. The use of the space (climate controlled) is well worth the money and very valuable especially during the summers here! read more

Good service , good price. Really recommend Nice and clean place I have good experience for easy access. To storage unit read more

Ellina was super helpful getting us checked in and set up, making the process simple and painless. We are looking forward to being here.

GO NOW! (: The Manager and Assistant Manager, Ellina and Gabriela, were so helpful! Great price and service. Thank you guys so much.

Started utilizing this facility in September 2020. The reservation was pretty painless and they held my reservation for 4 days. Tenants are also able to use their small moving truck which was super convenient not having the need to arrange that part at U-Haul. The staff are nice, and the manager, Fermin, has always been helpful! Phone calls were always picked up, and on times when I sent an inquiry via email I received a response within 24 hours. The facility is clean and very well maintained. Their normal access hours ends at 6:20 PM but if you need extended hours then easy peasy to give the office a call for a request. Once in a blue moon they would hold "garage" unit sales and it's a great way to get open your unit to the community and get rid of those unwanted items that's taking up space. read more

Very happy with my recent experience. Needed to rent a unit to store my car and they were very helpful getting me setup and on my way quickly. I like they have someone there watching over the place. Safe vibe. Good prices. read more

Came here to pick up mattress bags!! Elsa works in the office and is super kind!! First I spoke to her over the phone to confirm they carried supplies! Clean place too! read more

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U-stor went above and beyond my expectations for a storage facility. A few months ago I contacted them about wanting a storage unit and explained to them my situation with Uhaul. Unfortunately for me, my uhaul reservation was not guaranteed and I needed to cancel the storage unit last second. They were so understanding and great with the initial customer experience that I knew this is where I wanted to do business. Fast forward to last week and I got a last minute uhaul to bring my stuff and asked if they had a 10x15 unit available and they did and had a couple options, drive up(non climate controlled) and indoor(climate controlled). I wanted the drive up unit but a previous tenant wasn't going to be out till Sunday according to the young lady who helped me. She kept in contact with me until the unit was empty and ready. I got to the storage unit around 3pm and she got me in and out and even extended my time in the facility so I could make sure I emptied my uhaul. Clean facility and straightforward with their information, and of course, amazing customer service! read more

This is my second time using/needing there services and I am always satisfied! I love there services and highly recommend to everyone!! They are so professional and understand in all needs. read more

My boyfriend and i have been storing our furniture here after each move from college back home and every time it's been a great experience. The whole place is well secured, it has a gate code and is very well kept and clean. The units are clean and we've had literally no problems. The management is extremely nice and has always accommodated us well! We were able to borrow their moving truck to haul all of our stuff to the storage facility and that was beyond helpful. read more

Clean, well maintained, safe, reasonably priced and friendly staff make this a good storage facility. I have used the climate controlled space for 7 years and am completely satisfied with the service. The staff are very accommodating. read more

I have used a lot of different storage facilities before and I can honestly say that my experience with this interstate yard was the best. Very clean and professional. They even provided an on-site restroom ( very convenient). very impressed. very convenient location and access. Thank Interstate U Storage read more

I just checked on my storage unit and it's clean, dust free, and safe. The only reason I'm not giving 5-stars is because of how expensive they are. Everything in Reno is over priced, but to keep my belongings safe I'll pay the price until I find my new home outside of Nevada. read more

This is one of the cleanest and professionally run storage facilities that I've ever used. And the office personnel are kind, as well.

This is my first time using interstate services and I absolutely loved it! I've used other storages in the past and this one exceeds the expectations. Moving around gets so hard and pricey. The people at interstate understand that. They go above and beyond to help and make everything easy. I extremely recommend the team on 9th street. read more

Despite their location I felt that my belongings were completely safe here. The units are individually alarmed and their rates for a climate controlled unit beat any other place in town. The staff is very helpful and the facilities are clean and well kept. They also offer use of their moving truck to move in (not out) of a unit. read more

Excellent service, great price. Close my home , place it's Awesome. They r great let u moved with no problem, u can borrow truck as well , I highly recommend. People at front desk. Very friendly. Too. Thanku I appreciate. read more

decent rates, great staff, secure storage. They also use the place to train police dogs at night...so your good s are guarded by police dogs. I have nothing but great things to say about them! read more

Interstate U-Stor at 9th Street is one of the best storage unit services in Reno. Fermin and Elsa at the front desk are very friendly and accommodating and will always help you with whatever is needed. The facility is very well kept and secure. The prices are very competitive and affordable. I most definitely recommend the units at Interstate U-Stor. Thank you staff for your help and great service. read more

My family has had one unit here for years. It's the best self-storage I've ever seen. They have climate controlled units and a great helpful staff. Plus the charges are reasonable and very competitive. They have many security cameras and a handy user password accessible gate. When looking for mini-storage space in Reno, I highly recommend this facility. read more

My experiences over the years of utilizing storage facilities haven't compared to the person ability and place of business like Jeanette, Ken and Felicia run at the 9th Street location in Reno, NV. Is is the best service and security I have received ever and there prices are perfect. They are super friendly there, the facilities are very well kept up with and the location is central to all areas of Reno-Sparks. I'll always refer them and will always use them. Thank you Interstate U Stor. Sincerely B.T. read more

Interstate U-Stor Storage ripped us off. My husband and myself with our infant went into talk to customer service when we knew we weren't going to have rent on the 1st. We were told two options. 1) we could pay half of our rent that Friday and not have a late fee then pay half when we were able ASAP or 2) we could pay a $15 late fee ontop of our agreed upon special 1/2 month rent. We went in today to pay our presumed $37 + $15 late fee as told and the man was very rude and said there was a $25 "lien fee" we were never told about. When I told him his amount of $85 was not adding up right even w the $25 he then remembered to tell me it's $.75 a day you're late which we were NEVER told about when we went in before our rent was due to talk about our options. The man was very very rude and said we need to "take responsibility " and read the contract so I said "Okay then are your customer service reps aloud to tell me any bit of info they see fit as long as it says correctly in the contract?" Seriously my husband and I are very irritated and are planning to change storages as soon as possible. I guess also in the account of ours on the computer it stated we promised to pay the 1/2 rent that Friday to avoid the late fee of $15. We never promised all we were doing was getting info! We never said okay mark us down. We are very unhappy with our service. They bullied us knowing we had to pay to get our things. This is unfair. Right now we are planning to switch. Not to mention we pulled a dresser out a few weeks ago to sell it and someone took it and we went to storage the next day and they had to call the person they just randomly took something outside of our storage for literally 45 seconds. Horrible security and horrible customer service I would NEVER RECOMMEND ANYONE to put their valuable sentimental belongings here. read more