1. El Grano de Oro

1. El Grano de Oro

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Tijuana, BCN

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El Grano de Oro

3.8 (4 reviews)
Open 8:30 am - 7:00 pm

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1 year ago

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Hospivet - My dog being given an EKG and echocardiogram

Hospivet

(139 reviews)

Zona Río

I am so grateful to Hospivet for removing a foxtail from my dog's nose. In Los Angeles the price…read morewas out of my ability to pay. HospiVet did an outstanding job and I happily paid their fee, less than $400.00 I thought I might have to put my dog to sleep if I could not get him the relief he needed. He stopped eating and I stopped eating because this was such a big problem for us both. After Buddy's successful operation, I recommended HospiVet on Nextdoor many times.

The 3 star is for the receptionist!…read more We first came to this clinic about four months ago when our dog was very sick, and we had a great experience with Dr. Sayra. She was kind, compassionate, spoke perfect English, kept us updated throughout the visit, and took the time to explain our dog's condition and treatment plan clearly. She made an incredibly stressful situation much easier, and we're very grateful for the care she provided. We also saw the cardiologist while we were there. Although he seemed knowledgeable, he wasn't very friendly and often appeared annoyed when we asked questions. As worried pet owners, we were simply trying to understand our dog's condition, so his attitude was disappointing. Unfortunately, our recent experiences with the front desk have been frustrating. Last month, when our dog needed to be seen urgently, we couldn't get an appointment. The receptionist told us to take her to another clinic. We requested a referral, but our message was completely ignored. This week, I tried scheduling an appointment a few days in advance. The receptionist asked for my name and my dog's name so she could look us up in the system. After I provided the information, she never responded back. I followed up the next morning, and my message was still ignored. This was a completely different experience from the receptionist we dealt with four months ago, who always responded promptly and was very helpful. Dr. Sayra deserves five stars for her excellent care, but the lack of communication and responsiveness from the front desk has been very disappointing. When you're dealing with a sick pet, timely communication matters just as much as good medical care. I hope the clinic improves its customer service because their veterinarians deserve better support. I'd recommend to go down the street to New Vet. They are helpful and responsive!

Granero Y Veterinaria Baja - Inside store

Granero Y Veterinaria Baja

(4 reviews)

Mesa de Otay

Me encanta llevar mi perrita aquí el vet y todos son bien amables y hacen buen trabajoread more

I considered doing this review in Spanish and brush up since it's in Tijuana, but I thought I'd…read moregive some advice to other gringos that would be willing to take their pets down here. We've been coming here for several years now for vaccinations for our chihuahua. Located a few miles from the Otay border, I noticed the place when I was having work done on my vehicle at a nearby shop. I dropped in one day and saw the prices, which totally wooed me back! It had started to become inconvenient and expensive here(in US) for us. The prices are super reasonable and of course much lower than anywhere in the US. The quality and level of care is equal to if not better here, yes, believe it! Note: Take the time to exchange dollars into pesos, to avoid miscalculations and improper change back from transactions. On our occasional visits, there has been only one quality, licensed veterinarian that does all the exams and vaccines. Actually, we like this. He remembers our dog even though we come only once a year, and this goes a long way with us. He scolded my wife when she confessed to giving our little dog pork & chicken bones. I warned her.. More of a personal touch. It's never been a long wait time, and we can drop off the dog and hit Wicho's across the street, or shop at Soriana, which happens to be in the same parking lot. We always call ahead,(which I recommend)to make sure the doctor is in that day. It is a full on pet and feed store too with many items for cats, dogs, birds, chickens, etc. They have found a customer for life!!

El Grano de Oro - vet - Updated July 2026

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