Been awhile since we took our Rottweiler here. He is the sweetest dog at home but hates the vet…read more Usually we have seen Dr. Diana but today we saw Dr. Laura. She was just as amazing. Our translator (Gale?) was also great. They were professional, helpful, and very accommodating for Cash and his needs. All the staff is always awesome. Thank you Vet Playas!

I brought my 4-year-old German shepherd dog to this clinic for ACL surgery because the cost was…read moresignificantly lower than what I was quoted in the United States. Looking back, it is one of the biggest regrets of my life. Before surgery, my dog was otherwise healthy. He would occasionally carry his injured leg due to the torn ACL, but he was still happy, active, playful, and acting completely normal. One of the first red flags should have been that I was never able to speak directly with the veterinarian--not once. All communication went through staff members. I also requested medical records and surgical notes multiple times and never received them. Exactly one month after surgery--the same amount of time I was told the pain injection would last--my dog began yelping, screaming, and showing signs of severe pain. Watching him suffer was heartbreaking. We immediately took him to our regular veterinarian in the United States for a second opinion. After evaluating him, they recommended revision surgery. During that procedure, they discovered multiple issues that needed to be corrected. We were told they essentially had to perform several repairs in one surgery because of the condition of his leg. According to our veterinarian, the plate had not been properly secured, his kneecap was out of place and had to be repaired, his meniscus was torn, and he also had a fractured bone. It was devastating to hear, but it finally explained why my dog had been screaming in pain. Around this same time, I also began noticing that his eyes looked cloudy. I brought it up to our veterinarian, but because of the severity of the orthopedic issues, we focused on getting his leg repaired first and planned to address his eyes afterward. Unfortunately, his condition continued to decline. He lost vision in one eye and then the other. Shortly after going blind, he began having difficulty standing and getting up on his own. Despite everything we did to help him, he continued to deteriorate and ultimately passed away only a few months after what should have been a routine ACL surgery. I cannot say with certainty what caused all of the medical problems that followed, but I do know that I brought a healthy 4-year-old dog in for a torn ACL, and a few months later he was blind, unable to get up, and gone. The lack of communication, the inability to speak with the veterinarian, the refusal or failure to provide medical records despite multiple requests, and the extensive corrective work required by my U.S. veterinarian have left me with far more questions than answers. If I could go back, I would spend the extra money and have the surgery done in the United States. The money saved was not worth the outcome, the suffering my dog endured, or the heartbreak my family has experienced.

I took my Pug Layla... the place is clean and does not smell bad when you enter. Layla was well…read moregroomed and smelled great. Professional staff as well. I recommend

I do not recommend Villa Animal to any pet owners. I brought my toy poodle, Biscuit, on two…read moredifferent occasions. On his first visit, the groomers left shampoo in his eye, which resulted in an eye infection that required veterinary treatment. On his second visit, the groomers left him with a dime sized cut on his leg. He had an appointment and I was told to pick him up at 5:30 pm. However, I waited an hour because he was not ready. I also asked for his hair to be cut half an inch and the groomers shaved approximately three inches of his hair. Overall, very unprofessional. Definitely not returning. I encourage other pet owners to stay away from this establishment.

Llevé a mis 3 perros y Paola hizo un trabajo excelente. Dos de mis perros son viejitas y otro un…read moregolden joven, ella supo manejar a los 3 muy bien, nos sentimos seguras con ella y se que las trató con mucho amor. Les dio premios y les hablaba muy bonito mientras estaban con ella. Muchas gracias por tratar tan bonito a mis perritos, Paola. Siempre es difícil llevar a un lugar nuevo a nuestras mascotas, pero tu nos diste mucha confianza desde que te conocimos y por supuesto hiciste un gran trabajo en su baño y corte. Claro que volveremos.

Hi fellow dog lovers. I used this very personal business for my two little ones. I took a weeks…read morevacation in Mexico and having done some research chose to use this little family run service. My daughter sent messages daily to ask about the "babies". I felt she was too much, but she was always answered promptly and sent short videos of them enjoying their stay. One of the dogs developed an ear infection (common for her) while there. I was sent text messages with pictures immediately and Stitxh even cleaned her ears which gave her some relief. Stitch knows his business very well and treated my dogs spectacularly. I had no worries or concerns. Well, maybe a little to get my dog to the vet but she just had dirty ears from the constant hair growth in there. I would highly recommend using this service if you want the best care for your fur babies and want them in capable hands. Was impressed with all the knowledge!

I was shocked by how unprofessional this business and the man who "helped" me are. On Monday I made…read morean appointment by phone for my dog to be picked up from my home Wednesday morning at 9. Wednesday at 930 and no one. I called to confirm the appointment, the man remembered me and told me i can drop him off. I reminded him that i needed my dog picked up and after some words he finally said he would come. Another half hour passed and he finally showed, popped the trunk of his car and told me to put my dog in. I thought it was a joke. What kind of nonsense is this?! I would never trust my pet with this business or man. What kind of a person transports a pet in a closed trunk?!

We called in and were looking for an appointment right away due to only staying for 2 days and they…read moretook in our 2 dogs that same day and they both came out smelling and looking amazing. Friendly and clean shop highly recommend. Gina Hernandez

First time here and I didn't have an appointment but they took us anyways! They did a really good…read morejob! Will come back again :)

I absolutely loved their customer service and how the treated my furry babies. The girl that worked…read moreon my 3 yorkies was so nice and message me with questions regarding there grooming.

They do great work. They were very accommodating and helped me out when I arrived since I was a…read morebit frazzled since I brought 3 dogs with me. They were friendly and did a great job with all of my dogs.

had a wonderful experience with this pet grooming service! From the moment we arrived, the staff…read morewas warm, welcoming, and clearly very caring toward animals. They took the time to listen to my concerns, especially since my dog is older and needs gentle handling. The grooming itself was excellent--my dog came out looking clean, well-trimmed, and happy. I really appreciated the attention to detail and how patient they were throughout the entire process. It's not easy trusting someone with your pet, but they made me feel completely comfortable. What stood out the most was how kind and professional the team was. You can tell they truly love what they do. I highly recommend this place to anyone looking for reliable, compassionate, and high-quality pet grooming!

I have been taking my Coco Chanel for at least 2 years now and they never miss!! My furbaby Coco…read morealways comes out perfect! And Andrea is theeee best! You tell her what you want and she will deliver and give your baby looking fabulous to the top to bottom. She's amazing! I highly recommend Shampooch.

Hi I've been trying to reach Cassandra from angel paw rescues in Rosa ritta Beach Mexico I lost…read morecontact with her I need to talk to her about Anubis the sweet crazy dog I got from her 5 yrs ago and what David m hart had plan for my dog like he did with my saydee if you know if anyway to reach her Can you give her my new address and phone number I'm taking David m hart to court for frauding my funds my brother left to me not to him and I never gave David m hart power of attorney over my financial estates I had her page up and didn't get her number before David had stolen my other phone Anubis needs a exam and his shits up to date asp David had injured my dog over the labor day week end and what I found out on u k registry is mind blowing and what David did with my other dead dog saydee with out my consent ir me even knowing that frayded had existed yet my new address is 2265apt #11 Ulrich St Linda Vista Csan Diego CA 92111 Sandra l sloben sandy 1619 552 7307 I'm be so grateful for you to get this to Cassandra corzillo she in charge of the angel for paws recuse Rosa Ritta Beach Mexico And Thank you so much It said her place was tempairy closed ? Thank you once again S.l S if she out this way I'm mostly always here she can call or come by anytime I'm in the back of 2249 astro Vista apt Ulrich St SD CA 9211im right behind the main office in the middle of the parking lot up stairs#2265 apt #11 thank you so so very much for your time good day !

Christyyyy, my perrita Maya looks so beautiful now that she got her hair and nails done for the…read morefirst time!!! Thank you so much for taking such good care of her.

Of the 3 vets in Playas de Tijuana that I used for my kitty (deceased 2024 at almost age 20), I…read moreliked Dr. Rivera's office best. He was always very kind & the staff was always great. So reasonably priced compared to the U.S. I'm looking into getting a new kitty companion, & Dr. Rivera will once again be my go-to vet.

I have several times been to this place before with my dogs. I had brought a dog that was sick and…read moreafter talking to them I decided to put her to sleep because she was no longer having a quality of life being so sick. I noticed that my dog wasn't put to sleep immediately. It took her couple minutes to finally sleep. I couldn't bear watch her that now I think they didn't do the procedure properly as putting her with anesthesia first. I wish I didn't put my dog through this place. They are quick to see the dog and will give fast care but they have become expensive and a little careless. They seem to money driven now. They don't weight the dogs as they should to give proper medication dosages. They also have increased their prices that don't seem to be any better than the US.