I am so grateful to Hospivet for removing a foxtail from my dog's nose. In Los Angeles the price…read morewas out of my ability to pay. HospiVet did an outstanding job and I happily paid their fee, less than $400.00 I thought I might have to put my dog to sleep if I could not get him the relief he needed. He stopped eating and I stopped eating because this was such a big problem for us both. After Buddy's successful operation, I recommended HospiVet on Nextdoor many times.

I would've given this place five stars, but there was a billing issue during a return visit. The…read morestaff were amazing and took great care of my cat after he broke his leg. My girlfriend translated for me, and I was told that when I brought him back to have the pins removed, I would only need to pay for anesthesia and medication. Since I had already prepaid in full, they even noted this on the discharge paperwork. Unfortunately, I threw the paperwork away before the appointment. When I returned, I was charged about $200 and told there were no notes indicating the pin removal was covered. A different doctor performed the procedure, which may have contributed to the charge. I expected to pay for anesthesia and medication, but not the additional fee. I paid it, and lesson learned: keep your paperwork. Aside from this issue, the staff were caring, professional, and provided excellent care for my cat. It seemed like a communication issue, but overall I had a positive experience. This will not prevent me from returning in the future.- but I will keep your paperwork!

HIGHLY RECOMMEND Club de Nana! I live in San Diego, and over…read morethe years I tried a couple of vets in Tijuana, but honestly, I never felt comfortable with them. It often felt like the nicer the place looked, the less they actually cared about the pets. Because of that, I gave up and kept paying the ridiculous vet prices in San Diego... until I simply couldn't take it anymore. Thank God I found Club de Nana on Yelp. After reading all the great reviews (and yes, they're REAL), I decided to give them a chance, and I'm so glad I did! From the moment I walked in, I could tell this place was different. The entire staff truly cares about every pet that comes in. They don't see animals as $$$ signs, they listen, they explain, and they care about your fur babies. My first green flag was seeing multiple pets being cared for behind the front desk, literally hanging out freely instead of being locked in cages, I absolutely LOVED THAT!! There are no appointments, you just wait your turn. I've been there four times, and only once did I wait for my turn about 15-20 minutes. Every other visit was less than 5 minutes. The clinic looks like a house from the outside, so parking is limited, but even then I only had to wait about 10 minutes once. I took my 7-year-old pittie because he was bleeding while peeing. They ran different tests, diagnosed him with an enlarged prostate, and recommended surgery (neutering). It's now been 11 days since he got surgery at El Club de Nana, his stitches are out, the bleeding is completely gone, and he's happier and has so much more energy. From the bottom of my heart, thank you to the doctors Lulu and Francisco, and the staff at Club de Nana. I have my healthy, happy boy back, and I couldn't be more grateful .

Dr Lourdes is very knowledgeable and caring, her prices are reasonable, we got excellent care for…read moreour dog and the staff is very nice and polite

The doctor was nice and very smart. My cat got treated right away and was tested for FIV, FCV and…read moreFELV. I was sent home with antibiotics and pain reliever for my cat. Not sure all the services was worth $310. I think I should have saved my time and a little money by not crossing the border. I highly recommend VCA hospital Rancho San Diego.

I had a bad experience with the receptionist and some young coworkers, lack of empathy, customer…read moreservice and flexibility: When she asked me how she could help I explained my 14 year old Sheppard mix wasn't doing well and most likely it was time to let her go. I do understand Doctor's need to review a dog's health history, for which I was prepared with everything in hand, dog vaccination card, treatment plans, microchip information etc. Without any kindness or acknowledgment of what I just mentioned she said she needed and official ID to register me in their system. I hesitated as I had never been asked for MY ID for such a service when paying cash. I offered to pay the consultation in advance and also, whatever the estimate PRIOR receiving any treatment. She got flustered, walking back and forth stating I was refusing to comply and that I didn't want to be in their system...keep in mind that now a days you don't want people to have your DOB/Address etc and everything can be hacked, so I was trying to comply and asking if they could just not post certain information, still, seemed as she was the owner, spoke to another NON VET coworker, laughed and said they refused service. Cero empathy or trying to understand I had a dog in pain... I left without saying anything and called to speak directly with a supervisor, which was another extremely young male doctor. At the end, he was kinder but his explanation made no sense. I was not going to use any hospital/spay/ hotel pet service in order for them to have my ID information to secure payment if indeed I was to pay in advance. Also, I had all my dog's information under my name so they could verify I was the owner. Please do your research. No one came out to see why she was raising her voice at a customer. They might ask for an official ID to gage if you live in the USA as they don't have any basic prices for you to see upfront, such as the consultation fee/ vaccination fees etc. I will say the plaza has sufficient parking and lots of security. You do have to pay around $30 pesos for 2 hours and it gets pricier after that. I do recommend Dr. Correia, near "Alba Roja area" and "Instituto Mexico" for those who know TJ. Parking is difficult but doable, he has a your female Vet that read through everything and confirmed my dog had hip issues, lacked muscle tone, wasn't eating, was 14 years for a large breed dog and indeed was her time to let her go and rest in peace. Vets do need to run tests, I agree and understand but feel comfortable to ask for a ball park figure for the services, consultation and medication to gage if you can afford it. For all of this, including cremation (around 45 pounds) and a wooden urn with a tag it was around $5 000 pesos. I understand people make mistakes, kindness is a choice, so choose wisely who takes care of your pet, ask questions and if something doesn't feel right, look for another opinion. Sometimes smaller clinics have seasoned doctors that can be more helpful.

Servicio horrible. Llevamos a nuestra perra de emergencias y dijieron que no la podian checar…read moreporque estaban comiendo y "ni modo" que la perra estaba con mucho dolor. No nos ofrecieron ayudar de ninguna manera. No les importo. Desde Que ya no esta el Doctor , este lugar a bajado muchismo de nivel desgraciadamente.

I took my dog here for a biopsy. He has a lump on his shoulder and our vet in California…read morerecommended the biopsy but of course that vet was charging 10 times more. They were able to give me an appointment on the day I wanted which was short notice so I appreciated that. The staff was very friendly. I did not actually meet the vet which I thought was a little strange. They took my dog to a back room and did the biopsy. I was in and our in under 1.5 hours and they were able to vaccinate my dog too since he was due for one. They called me with the results in less than a week and they also emailed the report to me. Luckily, no treatment is necessary. I will be back to this place if the need arises.

Avoid Chapultepets at All Costs: A Nightmare in Tijuana Zero…read morestars for Chapultepets vet clinic in Tijuana if possible. Once welcoming years ago--with coffee and kindness--it's now a rude, unprofessional disaster. Front desk: Unfriendly, curt responses, like we're a nuisance. Vet: Scowling and condescending, acting like he's doing us a favor. On pricing: "Don't like it? Go elsewhere." No smiles anywhere. Followed his advice; dog's issue persisted. Called back: Demanded payment for another visit/tests. Explained we shouldn't pay extra--vet snaps on phone: "It is what it is, take it or leave it." Hostile and dismissive. Steer clear--I've switched vets. Warning: Don't risk your pets here!

really bad experiance we took my dog he was not in a deth condition they only took hom back to do…read moreblood worck a few minuts later they came out saying he was dead they didnt even let me go back there with him...

La Dr.a Victoria es muy profesional y atentiva llueve a mi perrita Rin hace unas semanas Los…read moreestudios eran rapido y no muy costosos comparando otros lugares los recomiendo Que vayan aqui. Dr.Victoria is very professional & attentive I took my puppy Rin a few weeks ago for exams that were very costly in USA at Medical Pet prices were very competitive & the exams were fast I recommend anyone trying to save money & get great service to go there

My doggy had a little injury that I wanted to get taken care of ASAP. I was on my way to TJ,…read morecalling the previous 24HR emergency vet clinic that I've used in the past, however, no one was answering the phone. I panicked and started calling other places around. Medical Pet was the only one that answered and even though they were fully booked and closing in less than an hour, they still squeezed my doggy in and saw her. I was so happy when I arrived, the staff was extremely accommodating and wonderful. The clinic is very clean and has parking out front. Only about 10 mins from the border. I paid $160USD for the initial visit which covered the check-up, x-rays, and medications. Extremely affordable and fair pricing. My dog already had stitches on her cheek from another incident and the doctor offered to take them out at a later date. I went back a week after and they didn't charge me anything. She got her stitches at another vet in Poway (we paid $1100 for that visit, NEVER AGAIN). I can't recommend this place enough. Will definitely be bringing my puppies here for any veterinarian needs.

Brought our 10 year old toy poodle for iral prophylaxis after some gingivitis diagnosis from a…read morelocla vet here in CV. Left home at 8:30 and Crossed the border from Otay Ranch and arrived at the clinic around 9:10am. We were #15 already in the line. Clinic is pretty busy, so please be prepared and be patient. Pet was seen arpund 10am and was given instructions to come back at 4:30pm. Heading back to CV at 10:30 am was a breezy 45 minutes drive. Went back at 3:30 pm, arrived around 5:15 due to traffic at the border and in downtown TJ. They did amazing with the oral prophylaxis and our pet ended having 6 teeth pulled. Left the clinic around 5:15 pm and areived at Otay Ranch via 125 around 7:15pm. Young vet spoke great English and exlained everything thoroughly. Paid $200 deposit and remaining $ paid at pick-up. They also groomed my pet with little boss, free of charge. They said they donit as part of their service since some dogs get blood on their faces so they want them clean when picking up. Over-all, great experience. Highly recommended!!!!

Here in the US. They charge a arm and a leg. Here at this veterinario they charge at a affordable…read morebudget for your family member. Not just a pet. But a angel sent to us to be part of are family. Ive been told by vets here in us. That my little buddy would not make it. From parvo. Dr Alexander saved my friend and treated him with care.

I have been a client for many years and was happy before not anymore…read more I took one of my cats who had passed away to get cremated. I was charge $10 for transport and $220 for the cremation that's unacceptable. How can you charge $230 for cremation in TJ. And we waited for days to hear our kitty was ready to be picked up and now the doctor calls and demands payment when they just let me know yesterday he was ready. This vet used to be amazing now he's just as bad as the corporate vets it's a shame.

Warning for Americans: We were quoted 4,000 pesos twice over the phone (through my Spanish-speaking…read morefriend) for senior dog lab work, teeth cleaning, extractions if needed, gas anesthesia, and pain meds -- all included as one package price. When we arrived, the clinic director, Victor suddenly changed the price to 4,500 pesos, claiming the "regular" price was 5,000 and we were already getting a deal. Even after showing the phone calls dates and times as proof, he refused to honor it. Then, when I confirmed gas anesthesia was included, he added another 250 pesos despite us being told twice beforehand that it was already part of the package and said it would be $300 cash. So clearly pesos would be cheaper so at the payment time, we offered to pay the agreed total in pesos, 4750= $271 but he suddenly insisted we owed $300 USD and showed us we signed the agreement to pay $300. The pricing kept changing throughout the visit, which felt extremely dishonest and unprofessional. They also only accepted cash or Zelle, which added to the concern. Overall, the experience felt misleading and left us feeling taken advantage of. We won't be coming back here.

One of the best veterinarian clinics I've been. The hospitality is great and the people are so…read morecaring for your little loved ones. I only trust them with my dog's needs. They have me relaxed and comfortable knowing my dogs are in good hands. I would recommend everyone to come here. Es una de las mejores clínicas veterinarias a las que he ido. La atención es excelente y el personal cuida con mucho cariño a tus pequeños seres queridos. Solo confío en ellos para atender las necesidades de mi perro. Me hacen sentir tranquilo y cómodo al saber que mis perros están en buenas manos. Se la recomendaría a todo el mundo.

Your Vet team did an amazing job of surgery to Molly's torn CCL on rear leg! She's recovering…read morenicely. I really appreciate the professional care of my dog. Lea and Kayla

From the owner: Medicina preventiva en pequeñas especies. Nos enfocamos en la salud de las mascotas.read more