This shop could not have made buying and selling a camper any easier. I bought a used Lance…read moreslide-in a from Galaxy a few years ago. They were willing to negotiate, patient when I picked it up and took time to explain all the systems to me. In addition, they gave me the peace of mind knowing they'd help if I had any troubles (which I did not). When I was ready to move on to another camper, they took my used camper on consignment and sold it in weeks. This is a locally owned, zero hassle shop. I highly recommend this team.

We had researched and looked at a variety of trailers RPod and Grand Design. After positive…read morefeedback from friends and neighbors we turned our focus to Lance trailers. The quality of the build, smart and thoughtful design and the corresponding retention of value resulted in our scheduling a trip to the nearest Lance dealer, Galaxy Campers in Ontario. We had heard great things about David, the owner and Miguel, the sales manager. From an initial phone call to David and two subsequent visits where we met David and Miguel we experienced friendly, professional assistance without any pushiness. We ended up placing an offer to buy a new 2024 1875 model at an outstanding price. We negotiated some upgrades, an extra solar panel, two 300 amp hr lithium batteries and an E2 weight distribution anti sway hitch. They were able to complete the upgrades and we closed the sale today. Miguel went over every aspect of the trailer's design, controls having us interact to see firsthand how the controls and options worked. Thorough not rushed and addressing all our rookie questions. David dialed in the rear view camera and corresponding monitor so we had a perfect rear view as well as explaining all the steps in hitching and unhitching the trailer. Again I participated instead of just watching the steps involved. It's the little things replacing a tiny cotter pin with a larger one for ease of use, Paper work was efficient, both David and Miguel made sure I had their cell numbers for any later questions. Great product, great service and value and supporting a second generation family business just puts the icing on the cake. Our first trip, back to Oceanside, went flawlessly. David answered a call from us when we questioned the battery disconnect off setting after arriving home. Great people to work with!

I'm updating my original review to reflect the current situation…read more After posting my review, I was contacted by the service department regarding my missing key. They informed me that the key has been located and is being sent to me. This review is specifically regarding the poor communication and lack of follow-up from the service department, rather than the quality of the warranty work itself. I scheduled my vehicle pickup well in advance after having warranty work completed. However, upon arrival, I was informed that my service advisor was no longer with the company. Due to this transition, I experienced a much longer wait time than expected. The primary issue occurred once my travel trailer was finally pulled up: the service team could not locate my keys. I was told that the manager was currently in a meeting but would call me later that day to resolve the issue. Because I have a spare set at home, I was understanding and willing to give them time to follow up. Unfortunately, the day has passed, and I never received the promised phone call. Furthermore, because I was not provided with the manager's name or direct contact information, the burden is now on me to spend my own time tracking down someone who can help. The service work may have been completed, but the lack of internal communication, accountability, and basic follow-through turned a routine pickup into a frustrating experience. I hope management reaches out promptly to return my keys.

I probably should not be leaving a poor review since they still have my brand new trailer but this…read moreplace is terrible. I purchased a new RV from a different retailer earlier this year and had to have some warranty work completed. I took the trailer to Mike Thompson since they are a Grand Design dealer. The check in process was really smooth. The service representative was friendly and left me thinking this is going to be a positive experience. Boy was I wrong. I took my trailer in for warranty work on 4/24/26 and it is now 7/8/26. I have been very reasonable and understand that some things such as part delivery are out of their control. The main issue is the LACK OF COMMUNICATION on behalf of the service department over the past 2 months. I was repeatedly told by the service advisor that he would call me back and he never did. I finally spoke with the service rep and he said that there were 5 or 6 minor repairs that were complete and all that was pending was the countertop, so we agreed that I would pick the trailer up and bring it back when the countertop arrives. The day I went to pick it up, I was checking out and noticed that most of the items on my invoice were marked as not complete. We are talking as minor as replacing an exhaust vent on the outside of the trailer and a seal below the sink. How could the service advisor not have known that the work was not complete? How could he have not communicated this to me? All he could say was they sent the wrong seal. As frustrated as I was, the parts supervisor stepped in and said he would personally find out what is going on, specifically with the countertop, and gave me his card. I called and left him a message over a week later and he never called me back. The service manager (a different person) called me after I left the dealership that day and said she would personally get to the bottom of the "miscommunication" first thing Monday morning (June 29th) and get back to me. She never called me back. I was there on Friday, June 26th and it is now July 8th and no call from anyone. You would think with two supervisors involved that one of them would have called me in a week in a half. You would think that they would make it a priority to reach out with some news. It is no wonder the service rep treats customers like this if his supervisors could care less. They have had my trailer longer than I have since I owned it. So disappointing.

They are very attentive and courteous and professional here. I wanted to get some sort of Mercedes…read moresprinter, but they show me a wonderful camper that you tow that was much better and wider and more modern.

We recently purchased a 2021 Wildwood X-lite trailer from this local company. Neither my husband…read morenor I can recall ever having a more pleasant or easy experience with a vehicle purchase process. Net Ortega might be the kindest, most integrity-filled human we have ever met. Not only did we feel like we got a deal--and that he was knowledgeble, helpful, personable and communicative--he went so far above and beyond the call of duty we are left speechless and sooo very grateful. Let's just say that to say he went the "extra mile" is an understatement of the year. Anyone looking to conduct business with Coyote RV Rentals & Sales is absolutely in for an outstanding experience. We boldly recommend anyone interested in renting or purchasing a trailer or RV to visit Net at Coyote and look no further. This business is a local GEM.

Took a trip to Chacuma lake. We rented from Los Angeles (Carson) and pick up was very easy. We…read morerented the 30 foot with the walk around Queen. Lots of room. The one down side for me is I'm short under 5'2" and the toilet is way to high and the bed is also. Bring a couple step stools. Other things to bring are paper products like paper towels, cups, plates, TP, dish soap, sponge, and hand soap. Also bring plastic gloves if you're going to dump your black tank your self. Another thing I would recommend is a motion sensor light for the bathroom since the light is above the toilet and struggled to reach it without the step stool. More than enough storage. This rig has over 106k miles on it. There is some wear and tear on it, but the most notable was a broken couch which I didn't notice till we got to camp and sat on it. The middle is caved in so we didn't use it since it was only the 2 of us. The other downside was we picked it up with only 1/4 of the gas tank full. So we had to go fill up. But what went well is they do fill the water and propane was full. The fridge will go off during traveling so make sure you get level and turn it back on. The light should be green.

Reservation process was fine. When we went to pickup the 25' RV in Kansas City, we started to hit…read moreissues. Here is summary: RV #1 - untested, found refrigerator not working. RV #2 - working, but filthy with animal hair, which we helped clean. Found more issues as we travelled. 2 hours later hit the road. The folks had not tested the reserved RV. We loaded all our stuff on board, and I was trying all the features. The refrigerator kept beeping with the check light on. No way to fix. Also, the first RV front window was filthy. RV #2 was pulled out. It was filthy with animal hair everywhere. We helped clean. Front window was filthy. All items worked. The personal and kitchen kits are a joke. The personal kit has one sheet, so with two kits you can make a bed. The pillow is razor thin. The kitchen kit is overpriced for what you get. Recommend a trip to a local thrift store instead. They do not normally provide septic chemical and RV toilet paper. The folks found some septic chemical for us. We saw ants coming out of the hood. Opened the hood, appears to be an ant nest under chrome. They are moving white larvae. Folks sprayed with ant killer. We left two hours late. Here are more issues found as travelled: Went shopping, found refrigerator was gross. Discovered more dog hair in drawers and closet.. gross. Cannot lock compartments under RV. Wipers are awful. Found hair in kitchen sink trap. Found hair in shower drain.

Although we used to live in Westlake Village, at that time we did not own a RV, so never had…read moreoccasion to deal with Conejo RV. As a retiree, we moved to Reno, NV and now own a C class RV. This month we were returning from a visit to So Cal and the passenger step into the cab of our Tiffin Wayfarer RV became so loose that it was in danger of falling off. At the recommendation of the MBZ dealer we went to Conejo RV without an appointment. Without hesitation, Kirk immediately got underneath the step and determined that the self tapping bolts (many missing) were no longer going to work. He had one of the techs immediately remove the step and refit with larger bolts. The whole repair was done within an hour. The step is now very secure. While the service we received blew me away, I was then completely taken back when he told me "no charge". My only regret is that we no longer live here as he would be my "RV guy" for sure.

Went here the other day to just look around and basically knew that they didn't have the type of…read morefifth wheel trailer I was looking for but they let me walk around to check out their inventory and it was good to see my other options. Good selection here and this place was easy to find. Business was clean and organized. It was a stress free environment. I spoke to Jim D. and he answered a few quick questions for me. Jim was super nice, polite and knowledgeable. I appreciate it!!! I will definitely keep this place in mind if I ever choose to go this route. Thanks...

Came down from Northridge to look at travel trailers, Mark and his crew were very nice and…read moreKnowledgeable. I got all my questions answered. They do not pressure you at all. Prices are very fair and they don't charge junk fees like big retailers. Would Highly recommend them before buying from other dealers, you will save a lot of money. Will definitely be back and recommending to my friends worth the drive.

I bought my first ever new rv, overall it was a great experience. Robert and his crew were very…read morehelpful, nice and guided us through the whole way. I would definitely continue to buy through them.

Regina and her repair team at Camping World went above and beyond in helping me get my van fixed…read morequickly and economically. They agreed to fix it while I waited. When it was discovered that the manufacturer had failed to send a necessary fitting they gave me a ride to True Value hardware to pick up the fitting and rush it back. Their professionalism and care and communication was excellent!

Improve to take care the damage you are selling not wait and not doing nothing…read more We were so excited to have our new 2026 coleman b17. Purchase on january 2026 and found out there was a cracked and i refused to deliver it, but camping world insist to deliver and promise to fix it. Untill now almost june 2026, manager jeff hasnt fix it. Tried to call corporate office and still no fixing done. We cant even use the or plan for summer to enjoy them.i been paying for nothing to use. So beware if you can. Lucia is the only best person that cares to make a follow up.

We stopped in a couple of weeks ago and met Brian. He was thorough and helpful and answered all…read moreour questions about a ClassB+ that we really want to buy. Even looked at it's history in his office and brought out their original paperwork. This level of service is a breath of fresh air and we were just a couple walking in off the street. The dealership is clean and it appears they only offer the best in pre-owned RV's. We thought this RV was exceptional and his service matched. Though we've not purchased an RV yet, when we do, we'll return to Brian.

We had an AWESOME experience with Beach Cities RV! We did everything over the phone with Gavin &…read morethen flew to pick up our new Pleasure Way Plateau TS. The phone calls & emails were easy, casual & professional. He answered all our many questions & made the buying experience a pleasure- which was an absolute wonderful surprise. We signed all the paperwork with Jim & Phillip did a full walkthrough with us & he was so patient with us. Hands down, the best vehicle buying experience ever! Fly, drive or Uber to this place if you have to. Totally worth it!