We were due to go to a vet appointment, but our cat had different plans, so we thought we'd use the…read moretime to finally look at some RVs in person. We'd been looking online for a long time, but didn't like anything we saw. Gary came out, introduced himself and showed us a 2017 Dynamax Isata 3 (with a Mercedes Sprinter chassis). We loved it! He took the time to walk us though all the features, but it was late, so he invited us to come back the next day for a test drive. Gary is super friendly, personable, professional and no a 'pressure sales' kinda guy, who also got our jokes... He had it all ready for us, and it felt 'right'. After a few days dealing with the bank, we came back to make the purchase, and after Gary went thru a checklist to make sure every function worked, were excited to drive away in our new (pre-owned) RV. Great experience, highly recommended!

Very good experience getting my first RV trailer with Gary. Small dealer but very knowledgeable…read more Highly recommended.

Came in today just to source a part for a Lance camper I just got. I've struggled to find what I…read moreneeded for this older truck camper and figured Dave has helped me before and he would be able to point me in the right direction. He did better than that :) As soon as he saw what I was holding he walked over to his counter and opened a box of them. Another customer had just ordered one, and he ordered a few extra to keep on hand. I left with EXACTLY what I needed in 5 minutes. It was truly meant to be. I've owned multiple Lance units over the last 15 years, and Galaxy Campers has always provided amazing service and support. If you're interested in a camper, or just need parts, don't hesitate to ring them. Absolutely amazing family run business with the kind attention and care you WONT find anywhere else in life sadly. (I'm kind of embarrassed I've never left them review before! GREAT People)

I recently purchased my first Lance trailer and am really enjoying it…read more I would like to thanks Miguel B. at Galaxy for all his help and support in getting my "rig" all set up. He helped with hitch, truck configuration and many other things. A great experience and I would recommend 100%!

I'm updating my original review to reflect the current situation…read more After posting my review, I was contacted by the service department regarding my missing key. They informed me that the key has been located and is being sent to me. This review is specifically regarding the poor communication and lack of follow-up from the service department, rather than the quality of the warranty work itself. I scheduled my vehicle pickup well in advance after having warranty work completed. However, upon arrival, I was informed that my service advisor was no longer with the company. Due to this transition, I experienced a much longer wait time than expected. The primary issue occurred once my travel trailer was finally pulled up: the service team could not locate my keys. I was told that the manager was currently in a meeting but would call me later that day to resolve the issue. Because I have a spare set at home, I was understanding and willing to give them time to follow up. Unfortunately, the day has passed, and I never received the promised phone call. Furthermore, because I was not provided with the manager's name or direct contact information, the burden is now on me to spend my own time tracking down someone who can help. The service work may have been completed, but the lack of internal communication, accountability, and basic follow-through turned a routine pickup into a frustrating experience. I hope management reaches out promptly to return my keys.

I probably should not be leaving a poor review since they still have my brand new trailer but this…read moreplace is terrible. I purchased a new RV from a different retailer earlier this year and had to have some warranty work completed. I took the trailer to Mike Thompson since they are a Grand Design dealer. The check in process was really smooth. The service representative was friendly and left me thinking this is going to be a positive experience. Boy was I wrong. I took my trailer in for warranty work on 4/24/26 and it is now 7/8/26. I have been very reasonable and understand that some things such as part delivery are out of their control. The main issue is the LACK OF COMMUNICATION on behalf of the service department over the past 2 months. I was repeatedly told by the service advisor that he would call me back and he never did. I finally spoke with the service rep and he said that there were 5 or 6 minor repairs that were complete and all that was pending was the countertop, so we agreed that I would pick the trailer up and bring it back when the countertop arrives. The day I went to pick it up, I was checking out and noticed that most of the items on my invoice were marked as not complete. We are talking as minor as replacing an exhaust vent on the outside of the trailer and a seal below the sink. How could the service advisor not have known that the work was not complete? How could he have not communicated this to me? All he could say was they sent the wrong seal. As frustrated as I was, the parts supervisor stepped in and said he would personally find out what is going on, specifically with the countertop, and gave me his card. I called and left him a message over a week later and he never called me back. The service manager (a different person) called me after I left the dealership that day and said she would personally get to the bottom of the "miscommunication" first thing Monday morning (June 29th) and get back to me. She never called me back. I was there on Friday, June 26th and it is now July 8th and no call from anyone. You would think with two supervisors involved that one of them would have called me in a week in a half. You would think that they would make it a priority to reach out with some news. It is no wonder the service rep treats customers like this if his supervisors could care less. They have had my trailer longer than I have since I owned it. So disappointing.

They are very attentive and courteous and professional here. I wanted to get some sort of Mercedes…read moresprinter, but they show me a wonderful camper that you tow that was much better and wider and more modern.

We recently purchased a 2021 Wildwood X-lite trailer from this local company. Neither my husband…read morenor I can recall ever having a more pleasant or easy experience with a vehicle purchase process. Net Ortega might be the kindest, most integrity-filled human we have ever met. Not only did we feel like we got a deal--and that he was knowledgeble, helpful, personable and communicative--he went so far above and beyond the call of duty we are left speechless and sooo very grateful. Let's just say that to say he went the "extra mile" is an understatement of the year. Anyone looking to conduct business with Coyote RV Rentals & Sales is absolutely in for an outstanding experience. We boldly recommend anyone interested in renting or purchasing a trailer or RV to visit Net at Coyote and look no further. This business is a local GEM.

Professional, thoroughly informative pick up experience in Chicago. RV was in good shape, provided…read morelinens were clean, pots and pans and utensils were all brand new. Everything worked well on our 2600 mile cross country trip in a compact RV. The size was perfect for two adults--don't think you would want more adults than that--a small kid or two might work. Drop off in LA area (Carson Location) was smooth and friendly. Highly recommended and we will definitely rent again.

Worst experience with RV companies. This is 4th time I was…read morerenting rv for burning man, ones with road bear and 2 times with El Monte. With cruise America wait was from 2:30 pm to almost 8:00 pm. forgot to add kitchenette. They make you sign $1,000 cleaning deposit and they do charge full amount. Other companies charge too, couple hundred dollars, but this guys intentionally charge full amount. We did some cleaning inside, but they really don't care and don't provide reasonable explanation how they come up with those rates. She mentioned RV can take up to 8 hours to clean, common? For 8 hours you can clean 4-5 bedrooms house. $1000 for 8 hours comes up at $150 per hour for cleaning:) Anyway, first and last time working with them.

Amazing staff. Very helpful and honest. From the buying experience to the walk thru I never felt…read morelike being taken advantage of.

I write very few reviews however I just completed an RV purchase from Conejo RV. The team there is…read moretruly a working family committed to their customers. Everyone pitched in and made accommodations to me in the purchase process. In particular I need to recognize Rick Ehlert my sales contact. If it wasn't for Rick I wouldn't even have the equipment I truly wanted. 5stars to Rick and the team they are all phenomenal and need to be recognized!!! Anyone wanting a referral on this business is welcome to reach out !!!!!

I don't typically write reviews, but when a company goes above and beyond, I just have to share the…read moreword. Norco RV just recently did some work on my 32' ICONIC toy hauler. It needed new vent caps, new flood lights, reseal of roof, replaced water connection, and replaced LED strips on front cap. They went above and beyond and even fixed up my screen door that was all torn up as a nice gesture. When there was a small mishap with a defective light during install, they sent someone out to replace it right at my storage. Can't say enough about their customer service, and I will be calling them again should I need anything with my trailer. Thank you Brandon and the Norco RV team!

I bought my first ever new rv, overall it was a great experience. Robert and his crew were very…read morehelpful, nice and guided us through the whole way. I would definitely continue to buy through them.

Lucia and Brian bent over backwards to help me get the trailer i needed! After the sale Lucia was…read morecrucial in getting me all hooked up and making sure I had everything I needed. Thank you all! See you in the store!!

Improve to take care the damage you are selling not wait and not doing nothing…read more We were so excited to have our new 2026 coleman b17. Purchase on january 2026 and found out there was a cracked and i refused to deliver it, but camping world insist to deliver and promise to fix it. Untill now almost june 2026, manager jeff hasnt fix it. Tried to call corporate office and still no fixing done. We cant even use the or plan for summer to enjoy them.i been paying for nothing to use. So beware if you can. Lucia is the only best person that cares to make a follow up.

We stopped in a couple of weeks ago and met Brian. He was thorough and helpful and answered all…read moreour questions about a ClassB+ that we really want to buy. Even looked at it's history in his office and brought out their original paperwork. This level of service is a breath of fresh air and we were just a couple walking in off the street. The dealership is clean and it appears they only offer the best in pre-owned RV's. We thought this RV was exceptional and his service matched. Though we've not purchased an RV yet, when we do, we'll return to Brian.

We had an AWESOME experience with Beach Cities RV! We did everything over the phone with Gavin &…read morethen flew to pick up our new Pleasure Way Plateau TS. The phone calls & emails were easy, casual & professional. He answered all our many questions & made the buying experience a pleasure- which was an absolute wonderful surprise. We signed all the paperwork with Jim & Phillip did a full walkthrough with us & he was so patient with us. Hands down, the best vehicle buying experience ever! Fly, drive or Uber to this place if you have to. Totally worth it!

I purchased a Storyteller Beast Mode Class B RV from Giant RV in August 2026. Matt Monken and…read morePatrick Rye were both outstanding! Matt, was extremely attentive (but not pushy), knowledgeable, personable and was great at follow up. I would not hesitate in purchasing another vehicle from him. Patrick, the sales Manager, was also excellent. When an issue came up, he was on it and quick to resolve it. Thanks guys! I love my Storyteller.

My family and I would like to thank Anita for the great customer service she gave us . To say she…read morewent above and beyond is an understatement. We had some minor issues with our Class C weeks before our trip and even though she couldn't promise us anything which we understood she came through in such a huge way. She is so professional, greets with a huge smile and you can just tell she loves what she does and her customers . She was always is communication with us and giving us daily updates . Thank you Anita for all you did for us and for making our family trip happen. Giant RV is lucky to have you .