Driver arrived on time he did his job. Didn't destroy my car hard damage. It all so wrong with this…read moregreat job

My wife and I were traveling from California to Florida in March of 2026 and it was unseasonably…read morehot and our air condition wasn't working. Since we were traveling and on a schedule I had to check our itinerary and call ahead to make an appointment in the city where we were going to be in a few days. I called Double T on a Friday and told them my situation and asked if they would be able to help me out on the following Tuesday. They lady on the phone, who was very nice, told me that they were pretty booked, but since we were traveling and living in our motorhome she would ask the tech if they could squeeze me in. I was extremely pleased when she came back and told me that the tech said yes. So I showed up around 9:15 Tuesday morning and they took my motorhome right into the shop and got to work and about 2.5 hours later they had the air conditioner fixed and I was back on the road. I would highly recommend Double T if you are in need of RV repairs. They are very personable, nice people who get the job done right at a fair price.

Super knowledgeable. Very thorough, very easy to work with. They tested a 1950 Spartan trailer…read morefor me and did magnificent work!

Went to take my car there, it took hom 3 weeks to find the problem. I asked the owner numerous…read moretimes for an estimate. Instead of giving me the estimate the fixed it and charged me $1000. I told him that was too much ans that we didn't agree on anything. He said he was going to put a line on it. I told him he couldn't because there law states that we had t9 agree for services. He got mad and said that's is how I lost many family members. He also has a used car lot, I am sure that's how he gets his cars to sell. Anyways, after a month the car started experiencing the sane problem. Now he tells me he has alot of work. DO NOT TAKE YOUR CAR HERE. He wants to sell your car.

Finally! A place in El Paso that is both professional and courteous. Took the car in for a safety…read moreand emissions inspection and was greeted by Mike who asked me for a copy of my current insurance and told me there's about a ten minute wait. The wait was less than ten minutes and I was in and out in a jiffy. Thank you, Mike for answering all my questions and helping me today.

This is the BEST, MOST PROFESSIONAL service I have ever received…read more Big shout out to CANDY. REUBEN, ROGER and TAVO !! They have an outstanding work ethic and I highly recommend them to anyone..

Took my Travel Trailer in on January 12th 2022 for some warranty work I needed done. After walking…read morethrough the RV with a technician and explaining what I needed completed, I was told it wouldn't take much time to repair. Fast forward to mid February. I hadn't heard a word from anyone about the progress of my unit, so I called on a Monday and spoke with Ruben Lopez, who identified himself as the manager. When I asked him about the status of my trailer, he said he knew nothing about it and that it was strange because he is the manager and knows the status of ALL RV's in the shop. He assured me he would call me in a couple of days for a status update. Let's fast forward again to about a week later. I called Ruben (he never called me), and asked what he found out. He said he needed more time and that he would call me back the next day. Three days later, Ruben calls and tells me my RV would be getting looked at the following week; keep in mind, it is now late February, well over a month after dropping my unit off at this place. About mid March, I called again to check on the status of my RV. From this point on, every time I called, which was several times, they told me it was getting ready to get pulled into the shop for inspection. At one point, during one of my many calls to the shop, one of the employees told me they had inspected the unit and emailed pictures and parts they need to the manufacturer. What they didn't know is I was in contact with the manufacturer the entire time, asking if they had been contacted by this repair shop, to which they told me no. It wasn't until mid April that parts were finally ordered, which I had to do on my own because I didn't trust the shop to get anything done. I will say, the manufacturer did order the wrong parts a couple of times, which added about 2 1/2 weeks to the length of stay for my unit. After the shop received the parts, it took about another 3 weeks for them to complete the work, even though I was told it would only take a couple of days to complete. In early to mid June I called and told the shop that I was picking up the unit, regardless of the status. Miraculously, they completed the work when I got there, but boy was my unit in disarray. There were water bottles left all over the unit, inside and out, I had to pick up several random screws from the kitchen floor and under my kitchen slide, which were from the microwave they disassembled, and my unit was full of dirt, from several of the windows being left open. Also, I dropped off my unit with all of the tanks clean and empty, and when I left, they were all full. When I went to empty my black tank, it was full of feces and urine, judging by the color of the liquids coming out. Remember, I dropped my unit off with all of the tanks clean and completely empty, which took hours for me to do because I didn't want nasty stuff stagnant while it was being worked on. After driving away, I was hoping that would be the end of having to deal with this place, especially for the minor issues I took it in for that took 5 months to fix. However, when I got home and parked the unit, I noticed a large dent on the bottom section near my tanks, where some of the work was completed. It appeared as if they had placed/leaned something against the bottom skirting and dented it inward, almost as if they tried to lift the trailer off of the ground. When I called about it, I once again had the pleasure of speaking to Ruben Lopez about the dent. He immediately said it was impossible for the shop to have done it and that he himself had inspected the RV before it was released to me. I told him he didn't inspect it with me present and that if he did inspect the trailer, why he didn't remove all of the water bottles left inside and out of my trailer. He said he didn't see them, even though they were all in plain view, and that he didn't inspect the inside because someone else had. I told him when I dropped off the trailer there was not a dent in this location and when I picked it up 5 months later, there was. The only common denominator was his shop; however, he continued to say they didn't do it. He said he would speak to the owner and get back to me about what they decided. Needless to say, I didn't believe it because anytime I needed something, I had to call and bug them myself. I eventually took the RV out of state for repair. About a month later, I received a call saying they decided they would repair the RV. Seems to me they realized there was no other way it could have been damaged except in their care. Even if I hadn't taken the RV somewhere else, why would I take it back to the place that damaged it in the first place. I would avoid this place, unless you want to wait several months for a simple job to be done, you want your unit damaged upon return, and you want people peeing and pooping in it. I bought this RV to camp in and this business had it the entire camping season. Good luck if you decide to take it here!

Overall I am very pleased with the work that was done on my Hulk. What I found so grateful for was…read morethe fact that I was loaned a car while my truck was getting repaired. I don't have rental on my insurance. I always try to go local and I am happy I found these guys. I would give them a try next time you need your vehicle repaired.

worst staff and service. I had a very disappointing experience with this shop. They kept my car for…read moresix weeks and no work was done at all. During that time I was given a loaner vehicle that was very old and in poor condition. I informed them three weeks in advance that the inspection sticker on the loaner car was about to expire. Despite several phone calls, no one seemed to know anything about it or take responsibility. Eventually I had to take time off work to get the loaner car inspected. Even more concerning, I continued to drive the loaner vehicle with an expired inspection sticker. After weeks of delays and poor communication, I finally decided to pick up my car and return their loaner. Overall, the lack of communication, responsibility, and customer service was extremely frustrating. Do not recommend at all.

I dealt with Rudolph Chevrolet and they bought the dealership when they used to be in San Antonio…read more They've always been great and very courteous and they have very good quality of equipment and service.

I feel it's important to share our recent experience, not just as a warning, but as a reminder to…read moretrust your instincts and expect better from businesses--especially when making large purchases like a vehicle. From the very beginning, the salesman BRAILYN GUTIERREZ was condescending and dismissive. On our first visit, he made assumptions about our financial situation based solely on our appearance--making it out to seem as if we couldn't afford a vehicle without any prior knowledge or anything about us. This first interaction was offensive and unprofessional. Although this was our interaction we still continued to give the dealership the opportunity to work with us and we returned to finalize the purchase of two vehicles (2025 Chevy Suburban & 2025 Chevy 2500) BAILYN GUTIERREZ insisted on handling our sale even though we had explicitly already expressed our concerns that we didn't want to work with him and spoken to the manager. To avoid a long process my husband and I gave zero pushback on pricing or payments, yet we got a run around and Mr.Gutierrez wasn't transparent during the financing process and even made comments about the legitimacy of our business, saying we needed to "make the purchase look neater."That statement was not only insulting--it was inappropriate on every level and we provided legal documentation to shut down the claim Mr.Gutierrez made. We once again asked respectfully, and made our concerns known that we would not continue working with Mr.Gutierrez even communicated that clearly to his management. Our request was ignored. In fact, the disrespect continued where the finance manager went so far that he proceeded to scratch out the salesman's name on paperwork and write in another sales person's name--this clearly was just a tactic to "shut us up and get us out of the office." Now to make matters worst reflected on the official agreement was Mr.Gutierrez name proving that our request was ignored. This just goes to show the type of culture and values being upheld at this Rudolph Chevrolet. But what truly pushed this from disappointing to disturbing was discovering that after my initial HONEST review towards Rudolph Chevrolet they used staff to post reviews with fake 5-star reviews to drown out my legitimate customer review. As someone who relies on honest reviews when making major decisions, this is deeply troubling and deceptive. It's a clear attempt to manipulate public perception rather than take responsibility and improve. We spent a significant amount of money here--and left feeling disrespected, ignored, and misled. I will not be returning, and I strongly encourage others to proceed with caution. Don't let a polished showroom fool you into thinking you'll be treated fairly. You deserve honesty, respect, and transparency--especially when you're investing in something as important as a vehicle. I'll post a couple of the many images to support my review and also reflect that the reviews from staff came right after I posted my initial review.

Took my car to them they kept it for 2 months didn't do a dam thing for ac job they couldn't find…read morethe problem so they said they took it to "a guy" he said it was the ac control module said they ordered it from eBay charged me 700 dollars for nothing car exactly the same keeps burning compressors out complete crooks stay away and this was the second time they charged for the job the first time the compressor burnt out in 2weeks cause they couldn't fix it exactly what he told me !

My car needed some urgent repairs, and they got me in and out faster than I expected. The team was…read moreincredibly friendly, professional, and gave me a fair price. I live on the other side of town but that doesn't matter. I'll definitely be coming back for any future needs and highly recommend this place to anyone looking for reliable and fast service!