I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

Took my car bc my AC is out. I had taken it to pep it's for a self diagnosed they figured out that…read morethe condenser needed to be changed. I let mechanic know at this place it was condenser , but he was going to look for a leak to make sure it was the condenser and not something else. Would call every 2/3 days for updates, he would tell me he still could not figure it out and would try again the next day. He had my car for 3 weeks, and could not get the job done, gave excuses every time. On top of that, I called on the 3rd week he had my car-3 separate business days to get updates on my car.: but my call went unanswered. Complete waste of my time and resources (since I didn't have a car for 3 weeks). Ended up picking my car, and I am now taking it to another mechanic.

My BMW looks beautiful. The price is fair. I have taken my BMW and Mercedes to them multiple…read moretimes. I have never had a problem.

Don't take your trusty ride there for repairs. They'll give you a high estimate on purpose. They…read morewon't fix older cars.

Daniel was very helpful. He answered all my question and kept me up to date on my vehicle. I will…read moredefinitely bring my vehicle back if I need other services.

Don't answer calls and try to take you for every penny. Avoid this establishment. Tried to hold my…read morebrother-in-laws vehicle for multiple weeks without telling him when he would get it back or when the part they supposedly "ordered" would come in

Horizon tires in horizon TX is a total rip off. Do not go here. They did not seem to have…read moreknowledge on how to fix our truck. Kept saying it will be fixed well 5 days later and $2800.00 dollars later it still would not start. We are stranded for 5 days it was horrible.

Just over a month ago, I was moving from El Paso to the Dallas area. As I fueled my gas tank, I…read morenoticed a roofing nail on the side wall of my tire. I went to Horizon Tire Shop and was very pleased with the service and speed that their team displayed. In a short time, I was back on the road with safe tires and still on schedule. If I was still in El Paso, Horizon Tire Shop would be my go-to place for tire services.

The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.