great place to store big stuff (trucks, trailers, boats, etc)...been there so long they just…read moredropped my bill $10 per month...woo hoo. very direct and to the point, no beatting around the bush with these guys

Great place to store our toys! Convenient access to the 101, safe, secure, and the price is right!…read moreDave is friendly and accommodating, would definitely recommend.

The general manager was extremely rude and very accusatory throughout the interaction. I had to…read moredeescalate the situation because the level of aggression was unnecessary and made the experience uncomfortable. Overall, the customer service and professionalism could have been handled much better. Overall, I would not recommend Prime Storage to anyone. The staffing is very inconsistent, and there have been times where staff did not show up, leaving customers stuck outside the gate. When concerns are brought up, it feels like all you hear are excuses instead of solutions. The overall experience has been very frustrating and disappointing.

I do not recommend this storage facility. we have been locked out of our unit 2 times. one was for…read moremisinformation on THEIR part about insurance. the facility hasn't been upgraded since it bought out the local business. The local business was way better. We get rate increase notices every other month and I have to call to renegotiate our rate. At the rate they're going we'll be up to $500 by the end of the year if I don't call. Do not use this place at all.

The customer service is great. The property is very clean and the staff are very nice there also…read more Great job!!!

Gilroy Storage ... I have had a unit here for 6 years. I have always felt this is a safe, secure…read moreproperty and my belongings are in good care! Clean, organized, great staff and reasonably priced. Brittany manages the property and she is efficient, helpful, kind - and on top of the business. I definitely recommend Gilroy Storage for all of your storage needs. Thank you for taking good care of me!

Overall this new storage depot is a good pick. It's affordable for nice sized units, and since it's…read morerecently been built everything is in new condition. My only 2 things I'd say I think needs to be improved on are: 1) I have a unit that I can drive up to... I've had several spiders in my unit which I am terrified of. I had to have a friend come and kill them all and remove all the webs more than once. It's an outside unit so I am not sure if the interior units have the same insect problem. *** If management reads this, I'd recommend that since this facility is surrounded by fields, they hire an exterminator. Keeps the units cleaner without creepy crawling things in there. 2) The gate closes at 9pm. I don't really see the point of closing so early since we all have our own gate codes and there are cameras all over the facility to keep the units safe. Frequently I find that I need to access something after 9pm, so I have to wait till early morning to get it. Extending the gate hours till midnight would be very helpful!

Beware of double-charging. We have been trying to reverse a $300 double charge for weeks. There is…read moreno helpful customer service: you are on your own if you encounter any issues. Seems like that place is owned by some big non-local financial company. Do not recommend.

My experience at Cochrane self storage is amazing Ernesto, the general manager is very helpful…read more He's very nice and helped me and my mom Diane with getting a storage unit. The units are very nice and very clean as well. The customer service is out of this world and I already have a couple of units with them and I recommend this place very much. Thank you Ernesto for being so kind and amazing and helpful at answering all of our questions and concerns.

I had a great experience with Cochrane Road Self Storage. The facility is very clean, well…read moremaintained, and feels secure, which gave me peace of mind storing my belongings there. Access is easy and convenient, which made the whole process stress-free. Jeremy was especially helpful, friendly, professional, and went above and beyond to make sure everything was taken care of. Highly recommend this place if you're looking for reliable storage!

This place comes highly recommended and strongly suggest using them…read more Raymond stayed behind to make sure everything was okay. He was amazing and the level of customer service is outstanding.

I've had three storage units here. Now finally down to one! Each time the manager, Raymond, was…read morealways very helpful, knowledgeable, and pleasant. I appreciated that he took the time to show me various available units and different sizes so I could see which best suited my needs. I often see him on property and he keeps the facilities well maintained and clean.

Great customer service! Larry was able to help me out with getting a parking spot for my RV. The…read moreprices were fair. The place is clean and easy to get in and out. I definitely recommend this place.

Larry was wonderful to work with! He would call to check in on us if he noticed our trailer wasn't…read morein our spot just to make sure we were the ones who took it out. Thank you for taking care of us Larry!