Message set to the owner: I was a customer of tire country. Bought batteries, tires, oil changes…read moreetc. I was there yesterday, called fri and your desk person told me to come in at 8am , I needed brakes , told him to do all 4 but only needed rear pads and a oil change. Arrived at 8am , was told multiple times , your Jeep is being worked on. I saw 8 other people walk in , they were taken care of. Every time your guy said thanks and sorry for the wait to them. I never complained. I sat for 3hrs , no sorry for the wait or thank you. In at 8am out at 11am , $566. If he is still there I will never go back. Horrible , this is just a flat tire place , anything more than that you wait 3hrs.

We were in from out of town and had a tire alert come on. We stopped for help and they had us…read moreback on the road in minutes. Thank you!

Came for 4 new Tires. They also installed Tie Rods and did a…read morewheel Alignment. Nice friendly staff.

Joe, whom I guess is the GM is absolutely the most rude person I've ever had to deal with and then…read morefor him to try and argue with me when they initially made the mistake and also was extremely rude to the Mazda Service GM as well. I had ordered 2 each Mavis all season tires as a 225/65/16 for my partner's Mazda CX5. I get there this morning, they had ordered a Mavis AST AS 225/55/16 so, then I had to wait for them to get me the correct tires, so I had to come back to get the proper tires. After I was originally told they would take 2 hours to recieve. They call me back 30 min later that they found two appropriate tires in stock, so now I am having to again rush to get there so I am able to take them to the Mazda Riverhead dealership. I get back home get ready for work in Amityville and begin to head there. I get a call from Mazda that they had given me the wrong size to purchase from Mavis. So, as I was already on my way to work, the Mazda service GM called me if I could get them swapped appropriately for what should be a 225/65/17. I told the Mazda GM that unfortunately I was already on my way to work and if there was a way I could ask him to get the tires from Mavis. He politely accepted and stated he would call over to Mavis to see if they could make the swap and I would pay the difference in tires which was $40 in the end. The Joe a-hole decided to be a, well, an a-hole to the GM of Mazda and told him off and told him it was already the third time now they had to make a switch to the tire...first off. The first mistake was made by you (Mavis tires, Riverhead) in the first place!!! Mavis had ordered the wrong size tire either way!!!. So, no need to yell at the Mazda Service GM at all! The second mistake was made by Mazda (technically could even be the initial mistake giving me the wrong size but at least they owned up to the issue and corrected it) Then, on my way back to go to Mazda to pick up the tires and exchange for a second time, a shrapnel comes my way, which I have to dodge and end up having to dodge it, rupture my tire, having to take my own car to the Toyota dealership, etc. If this Joe J*ckas* had just been a helpful human and not an a-hole, this part could have been averted. The Mazda Service GM actually was a great human being and came out to help me put my spare tire onto my vehicle and even made sure I had a vehicle to drive from Mazda for free to get the tires back and forth to Mavis!!! Amazing human. So, back to getting to Mavis, the other Service member helps me and has to make a call to get the tires switched out again to their service desk, and the Joe A-hole decides to make a scene with not only myself and also to his employee, by yelling at me how this is the third time he has had to switch these out. Not my fault broskie!!! I told him to calm down and no need to be rude to the customer. Then he decided to keep going and when I told him, no need to raise your voice at me or even be an asshole, as he decides to say, "oh im being an asshole"? With my response, "Uhm, yes sir you are. You dont need to be a rude A-hole. He then tries to tell me to watch my cussing in front of the lady whom happened to be behind myself. I tell him, I actually caught myself and said a-hole the second time so, he then tries to tell me to apologize to the lady. So, I did actually apologize with a backhanded response towards him, to apologize that he was being an a-hole. He then goes out to see the tires and starts to yell at the young service member gentleman and yell at him that I need the sticker for the tire return and at that point, I tell him then he needs to call the Mazda Service GM and he again becomes rude to tell me that I need to be the one to call him..excuse me? Like, what a great leader you are to your employers and how much of a d*ck you are to your customers. He then has the audacity to ask me where I am from where I respond to him saying that I am from Texas where we tend to have some southern hospitality and not need to be some NY a-hole such as himself. Luckily, the transaction at this point is done!

Because they have great reviews, I stopped in at NB Rim Repair, hoping they would fix my rim with…read moreno appointment. They took me right away, no waiting. Extremely friendly & great prices & the rim was perfectly round, super job. I spoke with the owner, he's very likeable, he's a Vet, like me. Everyone there was happy, joking around. To me, happy workers mean you'll get quality work. I own a Lucid, which weighs in at 5,200lbs. Hitting a pothole with this car almost guarantees a blowout and a bent rim with the short sidewalls. I am sure I will be seeing them again. Oh yeah, when you go there, you'll have to look hard for them, they are set back, a bit and look like they're closed, go in the parking lot and go around to the back.

This place great! My rim on my car was badly damaged. I didn't think there was any chance it…read morecould be fixed but I heard great things about this shop so brought it in. They took a Quick Look, took the tire off the car and checked it on a machine. They said they could fix it like new and that is exactly what they did and they fixed it right on the spot. It cost me only a fraction of what a new rim would cost. Well done!!! All hard working guys there and very professional. Highly recommend.

One of the best dealerships around !!! Excellent service and the staff is great !!! I love my…read moreMazda CX-5....

New *** UPDATE ***…read more11/12/25 My interaction with the team over at Riverhead Mazda service department was so impressive that I came back the following week to purchase a second car!!! Again I was treated with respect and a knowledgeable team effort to ensure my needs were met. Special Thanks to my sales advisor Robyn who made herself available to me even during her time off to answer questions and assisted with connecting me to onsite staff promptly. Gerson (sales manager) worked together seamlessly with Robyn from start of sale until the end. Again Riverhead Mazda Team went way above and beyond! ***Original Review *** 11/02/25 Phenomenal SERVICE DEPARTMENT!!!! Thank you Greg Williams and your ENTIRE Service Team for providing me with respect. After purchasing a Mazda from another dealer in Huntington not only were you able to finally fix an on going issue that I had been having since day of purchase (from them the previous year) but you and your team went above and beyond to rectify my relationship with Mazda after their dealership dismissed and minimized my issue (while failing to present the product that I paid for with my hard earned money). You were HONEST, informative and attentive the moment I walked in which made my experience easy and amazing. Good people are hard to find, thank you for being one. I am so happy and will not hesitate to be a return customer with you and your team at Riverhead Mazda. THANK YOU!!!!

Professional guys, fast and economical, oil leak fixed finally. Write me when you have any sales…read morecampaign, 1707447018@qq.com.

From the owner: Brakes, mufflers, tires, oil change, Transmission Fluid Change, Air Filter Change, Oil Change, Tire…read moreRotation & Wheel Alignment, Gearbox Fluid Replacement, Battery Services, Fuel System Cleaning, Smog Checks, Brake Services, Express Services.

Stephan installed 4 new Michelins and AlloyGator rim protectors on my Genesis GV70. He did an…read moreexcellent job. He took his time, paid attention to details and did a superior quality job. I highly recommend him.

Talk about life saver! Being stuck in a parking lot, with not ONE but TWO blown out tires...Tire…read morePro came quick & was beyond knowledgable/professional. So happy they were able to help make this already stressful situation, more manageable. Will always call for future tire needs. 10 out of 10

Called A&F when I ran over a nail and was stuck on the highway. He came quickly to help, and came…read morethe next day to my house to get all 4 tires replaced at a price on parity with Costco - but 3 days quicker. Appreciate the great customer service and reliability, recommend to anybody that's in a pinch!

Stuck on the road in the middle of nowhere? Thing look bleak and the stores are closed. It happened…read moreto me and it took hours to connect with AAA and another roadside assisstant company that made promises tha t had me waiting. Anticipating the truck was right around the corner. When the truck did come we found out the tire repair company was closed. Hotel? Well the tow truck knew who to call A & F came to the rescue. He was polite and thorough. I had another tire go on me not long after. I was near another tire repair shop, but I called A&R and he was there in 30 minutes with the tire and I was on my way in 30 minutes. Good guy and good service at a good price.

Went here on the advice of a friend who has been getting his cars serviced here for a long time. I…read morebrought my car in for an inspection. It was done in 30 minutes while I waited. The staff were pleasant. The waiting room was comfortable. You obviously can't judge the quality of an auto shop based on an inspection, but it was a great experience. I'm going to use them for routine maintenance going forward.

I took my vehicle to this shop based on their positive Google reviews, hoping to find a reliable…read moreplace near my new job. I was told my brakes and tires needed replacing, and as I commute long distances I wanted to make sure my vehicle was well equipped to handle winter conditions on the LIE. After my inspection was finished, I was quoted $1,079 for the brake replacement, new tires and the inspection, but when I went to pick up my car, I was charged in two installments (as the repairs took place on separate days) and the total was nearly $1,400--almost $320 more than what I was told the total would come out to be. To make matters worse, they removed my front license plate covers and replaced them with their own advertising covers without asking for my permission. Not only was I upset by the unauthorized advertising on my vehicle, but they also put my front license plate on upside down. (See attached photo for proof.) The final straw was hearing my brakes grinding after they had supposedly replaced them. This was incredibly disappointing and left me feeling taken advantage of. I had hoped to find a trustworthy auto shop for future service needs close to work, but instead, I feel like this place took advantage of my situation as a young woman needing an inspection. I won't be returning, and I strongly recommend you get a second opinion before trusting this business with your vehicle.

Honest place, fair and up-front pricing, and they were nice guys. They helped me get my rebate on…read more4 tires, and finished the job quickly. Highly recommend.

Had a slow leak in a tire. Zima was recommended by a well regarded auto repair shop. Only waited…read more15 minutes on a Saturday morning. The hole was found and patched quickly. The tech checked the air in the other tires. In and out in half an hour. Other reviews mention reasonable prices for purchasing tires. Great experience.