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    Victor's Auto Center

    5.0 (1 review)
    Closed Closed

    Services - Victor's Auto Center

    Fuel system cleaning

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    5 years ago

    Professional guys, fast and economical, oil leak fixed finally. Write me when you have any sales campaign, 1707447018@qq.com.

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.1
    (32 reviews)

    FIRESTONE RIVERHEAD: Do. Not. Go…read more Rude and incompetent management. Back story: as a multitasking wizard I dropped my truck off to be inspected while I got my nails done. Called to say car was ready for pick up. Paid the $37, got in the car and realized there was no inspection sticker. I go back inside to find out what's up (truck is Tacoma, 2017, in excellent condition and well maintained). I ask why i wasnt given this info and was told "im not the technician im just working the desk," like what???? I'm told the computer needed to be reset and I should drive it 100 miles and bring it back. Okay, like that's a huge pain in the ass since I live where I live and it's a summer traffic nightmare to go back there.... 500 miles later I go back. The "supervisor" hooks up his little electronic machine and tells me I need to drive it further. I explain it's been 500 miles and the car is overdue for servicing, no one has touched or reset any computer. No answer. No solution. Other than I just have to keep driving it. The "supervisor" called the branch manager for me. I could hear him chasing on the other end, saying "tell her she just has to drive the fuvking car, I'm not speaking to her." How can you NOT offer a solution, offer to look into what's going on with my car, and then NOT speak to me or try to make it right? I'm off to Toyota to see what's going on with my car bc I can't drive around without an inspection sticker. So irritated.

    Have been going to this Firestone for years. Always had a good experience with the Manager Rick. If…read morehe's not there, run. I recently recommended the center to a friend who needed a simple oil change. Rick was off that day & Anthony wrote up the order. She took a walk and 2 hours later he called to say "We can't get the plate off your car to drain the oil so we can't do it." He said come back tomorrow at 9 am and we can do it. Next day, drops car off, 3 hours later (!) no word, friend goes back and the worker who was going to do the job didn't come in. No phone call, no text from Anthony to let her know. Ridiculous. She went to a local repair shop & they removed the plate without any trouble. This center has really gone downhill. Horrific customer service and in my own experience, Anthony tries to sell more services than might be needed. That day they lost two customers. I will never go back there again.

    Victor's Auto Center - oilchange - Updated June 2026

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