Great salon, clean, welcoming! A lot of good product options. Well trained stylist. Very accommodating schedule wise. Will definitely be back read more

Got my lashes done here wouldn't recommend at all. 1 they looked nothing like my inspo picture they literally just looked like my natural lashes. Although I played it off like I liked them because apparently the girl didn't have much experience and it wasn't the end of the world. Until 2 days later 90% of them fell out, everything is over priced with shitty quality. Not to mention this took 3 hours read more

Elayne James Salon- Middletown Delaware - What I got - Hair Salons Near Me - Middletown, Delaware

See all

Love Rosa. She always delivers great style. I am delighted and a returning client. I moved here from Long Island two years ago. I tried other salons but once I met Rosa I never looked back. read more

Elayne James Salon- Middletown Delaware - Hair Salons Near Me - Middletown, Delaware

Jazmin always make me feel like a million bucks when I leave. She does an amazing job on my hair!!

I have been here a few times in the last few months. First for a consult for personalized hair extensions (easy booking, great consultation). Then for the initial install. That was awesome, Jessica talked me through each step and made the whole thing fun and relaxing. I had a quick and easy 'move up' of my volume weft extensions. Today I got partial highlights and my wefts moved up again. Everyone has been so nice and I've been 100% satisfied with service and quality of results. I'm so glad I found this salon! read more

Layla always does a wonderful job on my hair. She matches my roots to my hair perfectly

horrible-- did NOT do a good job-- I was really disappointed-- she did not know how to do AFRICAN AMERICAN hair-- she should have informed me -- I personally asked if they were able to do curly African American hair prior to my visit and they told me YES -- pls don't go there if ur of ethnic descent read more

Highly recommend Summer for nails! She is personable, attentive, and a true artist. I always look forward to my appointments with her and regardless of what I request for my service, she is always up for a challenge and ensures we achieve whatever look I want. Her art is amazing, if you can share a picture she can do it! I've never been disappointed. She also shares tips about keeping my nails healthy. Best in the industry! read more

I get my hair colored every other month with fashion colors. I always request Lizzy do it because she does such an amazing job and is a very pleasant and welcoming person to speak to as well as be around. I always get compliments on my hair even right before it's due to be colored. read more

The nail tech Summer does a great job. She's always very professional and yet still personable. I always come out of my appointments in love with my nails! The salon is clean and stylish and everyone there seems nice. I highly recommend!! read more

I made a same day appointment for 11:45am. 12pm and no one had checked in on me after arriving early for the appointment. Several minutes later I asked if the stylist would be much longer and I was told she was finishing up. I took it upon myself to look and the stylist was still in the midst of blow drying someone else, I would say 12:15 or so. I walked to the front desk as a courtesy to cancel because of the appointment time delay and they had the nerve to ask if I wanted to reschedule!! Last minute appointment or not, the time scheduled is your time! Be respectful of that. read more

I've been a client here since January and always have a fabulous experience. All of the staff is wonderful. I usually see Bre and she is amazing! I have been doing the extension service and the service is great- all pricing was explained up front during the free consultation so there are no surprises when I come for visits. My hair has grown so much since I had them placed which is exciting. My hair was beyond fried and not growing which is why I had the extensions placed. read more

Elayne James Salon- Middletown Delaware - Before and after extensions placed- February - Hair Salons Near Me - Middletown, Delaware

See all

If I could give this salon NO stars I definitely would! I had been going to this salon for years. I brought my 3 children, husband, my mom & even my Mother in law here for hair services. On June 1st I paid around $350 for an all over blonde color and the stylist did very minimal highlights which wasn't I had asked for. My hair was a blank canvas with NO pre-existing hair color so there was no reason for my hair to still be my natural color with the tiniest bit of highlights when I left that day. I came back within the 7 day guarantee window and even the stylist admitted to me that YES she didn't do what I wanted and was happy to fix it. (All of which was sent through Instagram) I regret coming back for the 2nd correction appointment because the owner, Jessica, completely wrecked my natural hair. I walked out with horrible, orange brassy hair that day. I had to pay $27 for her to wreck my hair. So I spent about $400 this month at this salon and turned out looking like a clown. When I confronted Jessica about it she degraded me over and over about what I wanted it when it's clearly NOT even close to what I asked for. I will be contacting the BBB and the board of cosmetology of Delaware. I found out that JESSICA, THE OWNER, isn't even licensed to do hair and RUINED MY HAIR! read more

Elayne James Salon- Middletown Delaware - Hair Salons Near Me - Middletown, Delaware

The nail tech was very nice but still did not get polish on nail correctly even when she asked other tech why polish was not adhering to nail. I've been to other salons and when this happened they would start the process all over. My pedicure was well done. read more

Elayne James Salon- Middletown Delaware - Example - Hair Salons Near Me - Middletown, Delaware

See all

I have been a client at Elayne James for about two years now and I'm extremely happy with their service. I'm always served in a very timely manner. Donna, my stylist, does a fabulous job with my hair The staff is always pleasant and friendly. I read one review that said they push their products but I wouldn't call it "pushing". They do ask if you want any of the products they sell but there is never any pressure at all to buy. I actually appreciate the fact that they do have a wide array of beauty products available for purchase. read more

I love my hair colour and Ally did an amazing job! I love how honest she was and gave me all the estimates up front. I wanted to get caramel balayage and I really like how the hair turned out. At first, the highlights were a bit too light but she gave me a color depositing shampoo that helped intensify them and I love the way my hair looks now! Thank you! I will definitely reschedule. read more

Unfortunately my last experience at Elayne James Salon was disappointing. I had an appointment with for 10:45 on a Sunday. At 10:15 I was called and asked to change my hair cut and style appointment to 12:15. I knew the person didn't have a full schedule so I wanted to respect that and arrive when she preferred, even though we can't cancel in such short notice without a fee, per their guidelines. I followed their guidelines and arrived early at my appointment early. I was told the stylist would be with me shortly. I waited until 12:30 in the waiting room, no word from an employee, and decided my time was clearly not respected by the staff. I informed the front desk person I would be leaving and she said okay. I asked her to have the owner, also a stylist, to please call. I followed up with an email to three emails on their website to be sure I could express my disappointment in service and professionalism. It's been 13 days, no return email or phone call. I've been going to Elayne James since I moved to Middletown years ago. It's slowly declined in service, which is unfortunate because I really did like the salon when the owner first took the salon on as a business. read more

After a review I left, I was contacted by this salon. They offered me to come back in for a fix at no cost. I booked a time with another stylist and was told this was no problem. When I showed up I was told that this would be a new service and would be paying full price. It was noted in the computer, but whoever this lady was at the front desk assisting Amanda, said she had no knowledge and that they only offered "a fix" 7 days after the service. Since I was not even contacted until after about 7 days I can't imagine how this makes sense. Not to mention she said I had booked with the original girl, cancelled, and booked again with this new girl, which was Not True At All! Needless to say...I will NEVER return here and will spread the word as well of their customer service. read more

Brides beware. I initially had them booked for my wedding. I realized coming up close to the wedding that this was a mistake. Communication is very poor. I was scheduled with stylists for my trial who wouldn't be at the wedding. So I was charged half price and advised that they could take pictures for the girls who would be there on my day. I was never contacted again to confirm how many girls would be receiving services. I called several times afterwards requesting to speak to the bridal coordinator, because I wanted a hair retrial with the actual girls who would be there, tell them how many girls I had needing services, and have better communication. After waiting a few days, I emailed to advise the coordinator that I would be cancelling all services for my wedding. I never received a call or email back to acknowledge the cancellation. This all transpired 1 month before my wedding. Luckily I was able to find another salon, but I know all brides may not get this lucky. read more

This salon is really really really good at blonding, better than most places I've been to in Delaware. Ally really took her time with me, she spent about five hours color correcting my hair and it came out better than ever! read more

Elayne James Salon- Middletown Delaware - Hair Salons Near Me - Middletown, Delaware

See all

We recently moved to MIddletown and was looking for a good place for men's haircutting that was more than just a 10 min buzz cut. The first place I went to was a disaster and was afraid this was going to be an ongoing problem. My wife suggested I try Elaine James as they also do men's cuts. Rosa is the stylist they suggested and the work she does is fantastic. Understands men's hair styling and is attentive to what goes into good grooming. She takes the time to ask and is a perfectionist when it comes to what it takes to achieve a look that works for the client. This is much more than a " hair factory" and for those who want to really look good (men or women), I suggest you consider giving them a try and judge for yourself. read more

I just asked the stylist to bring up my money pieces closer to root and put a few highlights in. I left the salon almost all blonde and with damaged hair. A manager from the salon reached out to me due to me giving the stylist a poor rating, I called her back no one was there to speak with me. I left my phone number & no one ever called me. She did the complete opposite than what I asked for and I paid a lot of money to be unhappy with it. read more

Very disappointed with how the events played out on the day of the wedding in regards to hair and makeup. The salon staff arrived 30 minutes late and we were told they stopped at the salon together before arriving, which is fine but soon after they arrived, they didn't seem to have a "plan of attack" for the day and soon after they started they had to send out for more tools. I was very upfront about the time I wanted everyone to be done (3:30) and the bride wasn't done till closer to 4:45 and the maid of honor wasn't finished until after that. This delayed a lot of events and impacted pictures before the ceremony as well. It was especially annoying as one of the stylists wasn't doing any work half of the time. Not sure if she was training, but if that was the case, I would have hoped they would have sent an additional stylist. I did think that everyone looked beautiful, but, we had a very strict timeline that was impacted due to the delays that this salon caused. I also felt that the trial period for this salon did not go well at all leading up to the wedding...I would have changed to a different salon along the way if I was able to find one in the local area that could accommodate on site service without extra travel charge. Overall, I would not recommend this salon and will not be using their services in the future. read more

If I could add stars I would. From the time I arrived until the time I left. I felt so good about everything, reception, consultation, service and on and on. Everyone was so kind and welcoming, even the other clients I spoke with. Highly recommend Leah, she listened to me and hit my request spot on. My color is phenomenal! I will be a repeat client for sure! read more

I am certainly a fan because the outcome of my full foil highlights came out beautiful, the first time, but not a fan of the pricing and my last visit was a little uncertain regarding the outcome of my color. I Don't mind paying a decent amount for great hair, but they are very expensive especially based on some of the girls experience levels here. A few of the girls here have decent experience and very good at what they do however, their are a few who don't fit that category so choose your stylist wisely especially for the amount you will be spending. Due to pricing, I found a new place to go that does just as great of a job really at almost half the cost. read more

I LOVE Elayne James Salon ... My personal stylist is Samantha Maars, but my daughters (all 3) have gone to her, Britt K and Kelly and all have done amazing jobs with cuts and colors. I even have a male cousin who is in the military and lives in Tennessee and was up for a funeral and Ryan squeezed him in and did an amazing job. The atmosphere is relaxed and inviting and the prices are very competitive. I would highly recommend Elayne James to anyone in the Middletown area. read more

Worst color I have ever had. I wanted blonde highlights and slightly darker low lights. After sitting with foils for over an hour my hair is now orange. After 2 1/2 hours for color and a cut I left in tears. Will never go back !! Beware! read more

If I could give no stars I would. I had told the stylist that I was okay with taking many sessions to go blonde, didn't care about how much it would cost over time and the maintenance. I had understood and wanted to take the time so I could keep my hair healthy....i had hair that was around elbow length and walked out of there with hair just below my shoulders because it was so fried. My hair continued to fall out no matter what I did! It was horrible. I will never go there again and never recommend that to anyone. The girl should have never left the bleach on as long as she did and continue to service multiple clients at the same time. I get that they want to make as much money during a shift but it's just not healthy to do at all. Think again if you want to go to this salon!! read more

My stylist was very sweet and gave me exactly what I wanted for my hair. HOWEVER, my issue with the salon is their pricing. I walked out of there with a $300 bill for HIGHLIGHTS & one hair treatment (PH bonder? Whatever that even is). I was told that i should do the PH bonder in order to keep my hair healthy during the lightening process. I feel that this salon has turned into a business that pushes you into spending as much money as possible. I ended up having to componsate my tip for the stylists bc I was not expecting my bill to be this expensive. I also had to tip the assistant that was helping the stylist with my hair majority of the time, which was another unexpected expense. Then, at checkout I was bullied by the manager to purchase a product for my hair. I did not feel like she was genuinely trying to help me, I felt as if she was just trying to make more money off of me. I am very disappointed in the business-like service that elayne James has. I will not be returning. read more

Been a customer for several years and had an appt with my favorite stylist. Drove from Wilmington to Middletown for my appointment only to find the rescheduled me with a different stylist who was more expensive. Did not even have the courtesy to call me or apologize for the inconvenience they caused me. Terrible customer service. Only going to return because I love my stylist. read more

I moved to Middletown 2 years ago and although I work in DC during the week, I haven't gathered up the courage to try other hair stylists in DC because Faith from Elayne James gets it right every time! Faith's services are a little more expensive than other stylists because she is what you would call a senior/advanced stylist - and her skills speak for itself! I came in for a 2-inch trim but on a whim, we both decided I'll get a shoulder-length bob instead and I couldn't be happier! Go see Faith if you are bored with your same old cut and want a fresh new look. read more

Finally a place south of the canal that's worth going to. Having moved to Kent County, Delaware in the past year, it was very difficult to find a new hair stylist, especially one that I like, trust, and enjoy. Fortunately, after reading many Delaware Today and other reviews, I decided to check out Elayne James Salon and Spa. I couldn't be more satisfied. The prices were what I was accustomed to - $119 for a cut, 2-color highlight, and style for medium length hair. I got my hair cut shorter though, so next time it should be a little cheaper (since above the shoulder-length hair is less time and product to color, therefore priced lower). My stylist was Caroline (sp?) and she was fabulous. I got great coloring and a wonderful new hair cut. Now I don't have to search for a new place anymore. I'll definitely be going back! read more

I received a Gift Certificate for Valentines Day. I made an appointment and had a whole body massage. It was absolutely great, I was a little reluctant due to medical conditions but I am pleased with their method. As each quadrant of my body was massaged, just when I was going to voice about the intense pressure the masseuse moved to another area. My targeted stress issues were absolutely addressed. Relaxing atmosphere and total comfort. I highly recommend this spa and will continue be a customer. read more

My daughter and I have both had our hair done here. Always superb in terms of the job done on our hair. However, there is always a very annoying amount of pressure at this salon to add extra services and products... to the point it makes the experience bearable, but not pleasant. Which is a shame, because I would be rating it 5 Stars if there wasn't the sales pressure every time I go. That's the reason for the 3 star rating. read more

I went in for the 1st time, was charged 40 bucks and came out from hair touching my lower back to hair behind me ear. TOTAL butchering. Never going here again or recommending it. They ignore what you are telling them you would like and do what they want. Pushy and into their sales pitches read more

I had been a faithful costumer since 2002 and loved it despite being a little pricey but it was worth it!!!my stylist left, but continued to go and see how everyone else was....last 2 times have been awful!!!!! I have long hair and specifically asked if my stylist had experience with doing long layers ..she said yes and then could not do ...started crying and another stylist had to fix and finish.my hair was shorter and choppy..... I figured would try again same thing happened another one lied about experience with cutting long layers and my highlights were not the color I had asked...I looked at swatches and they didn't have the color I wanted but was told they could do by mixing colors....they processes my hair for 2 hrs and then put me under the dryer for another hour...she burned my hair and was not the color we had discussed not even close! I was there from 1145an -715pm because she couldn't cut long layers and was still cutting my hair as she was blowing out at 7:15 pm ....I had to leave because had a special event so never really finished my haircut...literally still cutting my hair as I was paying...side note the other stylist doing each others hair while I dealt with this for hours....very dissapointed read more

I went in for my first visit because I was given a gift card for Christmas. I scheduled the $39 mani -pedi special. It was the the worst pedicure I have ever gotten. She trimmed my nails and had me soak my feet. No cuticle work , callus contouring, foot and leg exfoliation and no foot mask as was advertised. The manicure was no better No cuticle work, no trim or shaping. The polish don't even cover my whole nail and you could see my natural nail thru the polish. Really? If you run a special give what was advertised. I will never go back and will tell my Facebook friends and work people what a disgrace the place is. I threw away my remaining gift card and will NEVER return. This is not how you get new business! read more

I've tried the salon a few times and each time my experience was no better than the next. Top prices for inexperienced stylists.

I am from New Jersey just outside of NYC, my parents moved to Middletown 6 years ago , so as a treat (which I thought it would be) I made an appointment for pedicures for my mom and I The girl who booked the appointment told me my mom and I would both be at 9:45am. To our surprise they only have one pedicure chair. So my mom had to wait for me to be done . The girl who did my pedicure did nothing but file my toe nails (giving me a lesson on how i shoud nt cut my own ) and wash my feet , I asked for callus remover and it did nothing, as she put it on and took it off right away. and proceeded to wash my feet, put a hot towel over them and polished, She never even used a base coat before polishing. They have an extremely limited selection of colors. Now it was time for my mom to get hers done. The foot bath was never sanitized and a different girl came in and did them and she was a bit more thorough then the girl I had. They were nice enough to put coat of polish on my 6 year olds toes for $5. I went to pay and could not believe I was charged $64 for mine and $64 for my mothers. I paid and when I went outside I thought, I pay $ 20 for a killer pedicure at home in Bergen County. I did go back in and question the charge for my moms as the menu said $ 47. They did apologize that they overcharged me by $21 And proceed to explain that each technician has different prices. REALLY! I can understand hair stylist having different prices but nail technicians. Avoid this place ! They are overpriced and do a horrible job. When my mom called her neighbor who lives in the same delevopement her comment was we should ave gone to Walmart they do a better job. I came home to NJ and got an amazing pedicure for $20.00. So for all that live in or near Middletown, DE. Stay away .....waste of money and time. I will never return there again and be sure when I am at the pool this summer, I will advise the other ladies that live there to stay away read more

Treated myself to a pedicure and manicure. I do understand the concept of "up selling" your products but a customer should not leave feeling pressured to purchase a product. I was informed three times of your specials so unfortunately I won't be returning. Also the gal talked to me constantly for 1 1/2 hours and all I really wanted was to relax. read more