I trust them implicitly! If there's nothing wrong, they'll tell you that. I wouldn't trust another…read moreservice center to do that. They are reasonable , too.

I popped in this service station because my tire pressure light came on and I wanted to be sure I…read moredidn't have a slow leak. One of the mechanics came out to greet me and when I told him my problem, he checked all my tires for nails, filled them, checked the hood, the lights, made sure the tire light went off and said I was good to go! "How much do I owe you?" I asked. "My pleasure, no charge," he responded. I was like Whoa! Thanks! That's so nice! He goes, "We just want you to be safe out there! And if you need anything else serviced, keep us in mind." "I will!" Then I felt kind of guilty so I filled up my tank there! It was a few cents higher than most places, but you can't beat the service! In my estimation BP stands for Best People!

Mr. Smitty took really good care of me on yesterday. My brakes locked up on me and I was 2.5 hrs…read moreaway from home. He was amazing from the first call to him until my car was dropped by the tow company. I'm so very grateful to Polo's for ensuring I was going to get home. He even asked that I check in when got home! Thank you, thank you!

You are better off taking your car elsewhere. Was under the impression they were fixing the…read moreentirety of the car. For the check engine light to come back on within exactly 50 miles of leaving the shop. Told it's not their problem. Was accused of clearing my own codes. The "manager" was disrespectful, and argumentative. They do not honor their work. These people are scammers.

Great communication about what work needs to be done now versus what can wait, reliable, reasonable…read moreprices, and I can always trust their work.

Needed to borrow my son's spare vehicle and it needed a state inspection. The place I usually use…read morefor inspection could not get to me for 3 days. Clover Hill is just a mile from where I live, so I stopped there. It was after 4:00 in the afternoon; they had me leave it and had it ready the next morning by 10:00. The vehicle failed due to an exhaust leak. What impressed me was they said they could fix it, but I would get a better price at a muffler place. Who does that, right? Very appreciative

I've been coming here for six years. Had told them my car started but barely it took a while to…read morestart (relatively new car) said everything's fine and dandy... it wasn't fine my battery was shot and needed a new one. Also got a state inspection which the technician actually ripped a piece of my CERAMIC tint off. I didn't give permission to do so, nor the ability to render it useless. They also use to clean your car and give you a wet wipe, in 2025 they just lie up charge and do the bare minimum. I will not be back. I can understand asking for permission or telling you at the shop but nobody said anything to me but my cars waiting outside with the rejected sticker. The manager even didn't care to find the original receipt I had to tell him twice the invoice number just to see my visit. He said the last time I came was 2024. This is crazy...

Either blatant incompetence / intentional wrongdoing. A routine inspection turned into 3 merging…read morerounds of repairs from $20 to $750, with the added promise of the brake pads being next. Customer service was good, but I lost all trust after the third round of repairs.

Good, honest mechanics. Easy to get appointment and fast service. See Thomas for all your auto…read morerepairs and maintenance.

I have been taking my car to Woodards for a few years. They are always friendly, honest and…read morethorough. I have always received excellent service. I was thrilled when I found them. I love the fact that their fees are reasonable and only fix what is needed. Unfortunately, the garage has moved to a location much farther away from me but I will continue to take my car to them. I trust them with my vehicle. Thank you for being fair and honest.

Very professional ...like the shop! Jamie did a great job informing me on the problem at hand.read more

My previous review of this butcher of Midlothian mechanics was out and out fact. His business…read moreliterally created my 1966 Corvair to catch fire after leaving his business after only traveling less than 3 miles. My car spent weeks under his terrible care before calling me to say it was ready for pickup. If I didn't have fire extinguishers with me the car would have been a complete loss. I never even got an apology from this ass hole. He should close this crap hole of a repair shop before someone is killed for his incapable workmanship.

I've always felt prioritized and well taken care of at this shop. I've been here for routine oil…read morechanges and state inspections, but also deeper work involving a lot of manual labor and parts. Wayne and his team are consistently communicative, my vehicle has continued to run well, and I feel that I can trust I'm getting the right information from them. All of this makes coming back for more business worth it for me, and this feels somewhat rare for an auto shop.

Fast and efficient! Be sure to schedule an appointment instead of driving in. Scheduled…read moreappointments get priority! The staff was friendly and quick to complete my oil change and inspection. I needed a few bulbs replaced- which they did for free. Great place!

I've had terrible car maintenance experiences in the past, and was skeptical of the five star…read morereviews for Broad Street Auto & Tire. I'm now so glad that I gave them a try; if every service is this painless they have a customer for life. I booked only a few days in advance for a state inspection, and was in and out in 25 minutes for a grand total of $16. No hassle, no upselling, just pleasant interactions with a polite employee in a comfortable waiting room before going on with my day. In comparison, last year I went elsewhere and had to schedule weeks in advance. I was promised the inspection would take 30 minutes only to be left waiting at the dealership for 3 hours. And despite passing inspection I still had to go through the gauntlet of rude sales reps pushing me to spend more than $2000 on unnecessary services. Never again!

The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!