My car's check engine light recently came on, and after reading the outstanding reviews on Yelp, I…read moredecided to contact Elliot Automotive. From the moment I called, the experience exceeded my expectations. Jay was incredibly kind, professional, and helpful. As someone new to the Richmond area, it was reassuring to have such a positive first interaction with a local business. Everyone I encountered was friendly, welcoming, and truly focused on providing exceptional customer service. Based on my experience, I can confidently say "Yes--I highly recommend this business and will absolutely return in the future". Thank you for such a great experience. C. Rosser

I am disappointed at how I was received by Kit. It was jarring and strikingly unprofessional…read more Redirections such as "I think we got off on the wrong foot" and "I am not making any statements on your character, I am making an 'i' statement" were repeatedly unsuccessful. Again this is someone whose shirt i complimented, with whom both of us had been cordial, but could not be talked into a calm state. All of this because i leveled with him and expressed nebulously aimed frustration over a job that didn't last for the drive home, as the explanation for why i was asking for a redo. I asked him, "i mean objectively, you can understand why I would expect it to last till i reached home two miles away?". His rumination on the phrase "i felt ripped off" in response to the crashwrap beginning to peel off 0.5 miles from the facility was self-driven. That being said, why even recommend this as a temporary fix if I can't drive home with it? I would've liked it done right the first time and that's fair to express. We don't have to agree or see eye to eye and it's his right to feel I'm overly difficult. It was suggested that I should've cleaned my car first, not that they should've wiped it down the first time before applying wrap. (The car wasn't in the shop to have any crashwrap applied, so why would I have wiped it?) Ultimately I paid $104 to get an issue diagnosed and temporary tape put on the sunroof. I'm frustrated that I'm out $100 and the issue is not any closer to being fixed. The technician himself was amiable and communicative and the owner is also a pleasant man to work with. That being said this experience has burnt this spot for me. Having a disagreeable person work for you isn't a dealbreaker but maybe don't place him front of house.

Update: This business has been found liable in court for over two thousand dollars of damage that…read morethey did to my vehicle. Since found liable, they have refused to pay the awarded amount and have ignored any correspondence from me to collect. Highly dishonest, negligent, and no accountability. They caused over $2,000 dollars of damage while doing a bearing replacement and denied responsibility. I am not even that mad at the damage. But the unprofessionalism and complete lack of accountability is unacceptable.

Mobile mechanic- I booked an oil change. They came on time, were efficient, great service. I'll…read moredefinitely use them again and highly recommend. Save yourself the hassle of sitting around a dingy garage waiting room!

honest, fair, reasonable, knowledgable and just the best! we have been using this company for over…read more10 yrs and they have never disappointed turn around time is quick and the quality of work is a-1

I took my son's 98 jeep to Hylton's for what I thought would be a major transmission issue. They…read morewere able to diagnose the issue and repair it for a fraction of what I thought it was going to cost. Their honesty, integrity, communication, and knowledge are much appreciated. I will definitely use them for future issues, if needed for any of my vehicles.

My Ford was making the saddest sound... so I hauled it to the trans doc for a check up! The experts…read moreat Weaver operated on my Explorer and gave it a new life! We've taken several of our vehicles here, and they are highly recommended by several service stations in the Richmond area. They guarantee their work and their transmissions. After our car was fixed and it needed an adjustment, they took care of it lickety split! If you transmission is feeling poorly, take it into Weaver's! They will give your car a clean bill of health! And speaking's of bills, they offer decent prices, better than most anyone else around!

What I liked about Weaver transmission service was they were highly recommended and prompt and able…read moreto fit my vehicle in to give me an estimate with a little notice while I was under high duress thinking my truck was dead. Realize that this was my baby who has been there for me and seen so many wonderful adventures. Besides my wonderful children it's the only thing left I have from a previous marriage. I equate this experience to an ER visit. The office manager phoned me back to give me the Dr's findings. As feared, The transmission was DOA. Parts were scarce. The"good news was that the baby could be saved for a mere $5,000.00. I was stunned and could not breathe. I went into denial and various other stages of grief and asked If I could think it over. Honestly, I should have called them back much faster than I did. Life is tough and I'm doing my level best. I was contacted by a gruff office manager who had mistaken me as a deadbeat not as a "grieving parent". I was shocked by the tone and inflexibility and was then ordered to get my vehicle immediately of it would be towed. No options were offered to me. I paid the surgeon 100 plus dollars who then quickly dismissed me as the perceived deadbeat and briskly hung up. The solution, I'd recommend that some kind of sensitivity training be mandated just so the office manager would have an opportunity to begin to heal and feel better.

My husband and I have taken our vehicles there numerous times with great service. I would recommend…read moreand plan to always use Crowder in the future.

I've heard mixed reviews about this place for some years now. Took my '91 Ranger there for 3 or 4…read moreyears ago for a tranny rebuild. No problems. Everything went without a hitch. Couple of years later had them do the service on my daughter's 2017 Nissan Titan. Again, no problems. Been trying to get her latest 2018 Titan in there for the same thing but they've been overloaded with work so hopefully soon.

Where do i start with this place i was treated very nicely let me start with the positive note. The…read morestaff is very friendly and nice. However my car suffered from this place so i had taken my car to another repair shop but because of the costs i didnt want to pay 12k so speedys actually towed the car for me to their shop and said the could do it for damn near half of the other shop price. I paid roughly 6-7k to obtain a used engine with 32k miles on it . Took a while but i didnt want to rish them since it was a big job. They also replaced my catalytic converters for like 1500$ I should have just spent the 12k with theother shop because after taking it back to speedys three times because my coolant alert kept popping up and it was literally draining out of the car. I knew something was wrong . They said they didnt see anything only for the car to begin blowing out a bunch of smoke from under the engine and the check engine light came on. I literally spent an additional 8k to fix what this place messed up. I should have reported this place to the attorney general's office since the other shop stated everything wasn't even in spec . As a place that does emissions i could have had the shut down but only because they were nice i didn't make the call. I should have taken it to court but again they can read about it here on this review . I would not recommend any foreign car owner to take your car here theres clearly a lack of knowledge and understanding. I have an audi A8 btw. Never again

i have a 2020 toyota tacoma men this guy are very proffessional and respecful and there price was…read morevery low compare to other shop i have visit they job was done fast i recomment them to anyone that need a transmission to be replace i give them 10 out of 10 the best ever you i had to do was call them and they gave me a free towing service for pick up at my house and free diagnostic

My car wouldn't start, and I had a flat tire. Once I got a jump, I took the car over to dave's. Boy…read morewas I glad I did! They immediately took the car back to the shop. Within ten minutes they told me they could inflate the tires and that my battery level was low. I asked them if they could replace the battery right there and they said of course. It took about half an hour for the battery to get delivered to the shop and for them to replace it! I was out of there in less than an hour. Seriously great service by these guys. They get you in and out quickly while performing high quality service on your car. Highly recommend this place for an auto repair shop.

Outstanding, personal customer service, excellent repair work, and quick turn-around…read more We called Dave's from Fairfax to help with my elderly mother-in-law's car down in Petersburg. Rich arranged to tow her car to the shop, diagnose the problem, and fix. He called me to let me know her car had also gone out of inspection, so he took care of that and a few other problems as well--keep in mind, he did ALL of this before ever even asking us for a credit card #, just based on our phone call. After, he drove the car home to my MIL, then took her back to the shop so she'd know how to get there when/if she needed anything else done. Felt like we had a member of the family helping us. Everything was taken care of long-distance at a very reasonable price. THANKS!! Bill & Mary M, Fairfax, VA