Mr. Smitty took really good care of me on yesterday. My brakes locked up on me and I was 2.5 hrs…read moreaway from home. He was amazing from the first call to him until my car was dropped by the tow company. I'm so very grateful to Polo's for ensuring I was going to get home. He even asked that I check in when got home! Thank you, thank you!

You are better off taking your car elsewhere. Was under the impression they were fixing the…read moreentirety of the car. For the check engine light to come back on within exactly 50 miles of leaving the shop. Told it's not their problem. Was accused of clearing my own codes. The "manager" was disrespectful, and argumentative. They do not honor their work. These people are scammers.

I requested service on a 2010 Camry my son recently purchased. And about 5 days after purchase, the…read morecheck engine light came on. Took it to Patton's to have it diagnosed. I worked with Vince, a true professional at his job. He explained everything that needed to be done on the vehicle upfront. No mark ups, or pressure upselling. Just the facts. And I really appreciated that. He didn't do any work without asking if it was okay to move forward. He diligently worked with me on getting the vehicle repaired. And he even offered me advice on whether or not to get other repairs done. Which actually saved me money because of that advice. This repair shop is one of the best repair shops I've ever been to. They're transparent about everything. Their pricing is very reasonable. And they definitely don't over charge for things that aren't necessary. And they give you advice. Something that should help any single ladies that are scared of being taken advantage of while shopping for repairs. I would recommend this shop to anyone that is looking to get their vehicle repaired at reasonable prices. I will be taking all of my vehicles there when repairs are needed. I believe they won't disappoint you. My repairs were a fuel pump and a few vacuum leaks. For me, the price was fair because I know you have to remove the entire back seat to get to the fuel pump. And most people don't have the equipment to check for leaks. It takes time to diagnose. But anyway, hope this helps someone looking for a good auto repair shop.

Pattons has alway done an excellent job . They service 3 vehicles for me. They give honest answers…read moreand make excellent recommendations. Prices are competitive. They serviced my vehicles for the past 6-7 years.

First time to visit this shop. (Thank you to my mom who found this place)…read moreAs soon as I arrived there, I was so impressed! All staff were very polite, friendly and professional. (I mean all of them!!!) Never been to the shop like this. I walked out feeling happy that I found a great shop! I will definitely come back! Thank you very much!!!!

Good service friendly staff don't try to rob you or add pressure to do other work. They performed…read moreoil changes, front end work and annual inspections for me.

Installed my brakes wrong and destroyed the rotors and didnt want to come back and fix them...Had…read moreget champ mobile mechanic fix it...

From the owner: Mobile brake service specializing in on-site replacement of brake pads, rotors, calipers and drum…read morebrakes—bringing expert, convenient brake care directly to your location.

if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

Have not completed the replacement transmission process yet. Just dropped of the ranger this…read moremorning. Placed the order for the remanufactured transmission and made a deposit. I was advised that the turn around time is about two weeks.

I went here on the recommendation of a friend and these gentlemen were outstanding. I explained the…read moreissue I was having and they took the time to try and recreate the issue when driving the car. They also scanned the computer, lifted and checked the underneath, and checked specific parts I mentioned without making me feel dumb. They went above and beyond to help me and in the end only charged me a diagnostic. Amazing! Thank you for putting me at ease. I will be a returning customer.