We've been using Eldorado Animal Clinic for years, mostly satisfied but with some mixed reviews. Different doctors (never know who's available) said conflicting things about a condition and prescribed different treatments - none were helpful, which has led to a trust issue. Also, we could call and make an appointment relatively quickly in the past but not anymore. My dog is ill and they offered an appointment in 3 weeks. We decided that it is time to shop around for a more reliable vet in the area. read more

Great caring doctor, personable vet techs and clean office and waiting area . Best of all they got my dog in immediately as an emergency with swollen leg and foot. We had just moved here from out of state and I was so thrilled to meet Dr. Dan who was both down to earth but also so professional in that he treated my dog and she has made a full recovery! read more

one of the best vet clinics i have ever experienced. Dr Fitzsimmons, Dr Garcia and Dr deFord were knowledgeable, professional and very very caring. They kept me informed through the process and explained things clearly, offering options. They included me in the decision making process. They are committed to providing the best experience for your pet and you. Outstanding!! The office staff is friendly and professional, especially Jacqueline who took the time to talk with me. Jaden gave me concise and explicit post op instruction (printed) and reviewed. So thankful for the whole team.They make you feel that they really care about your pet and you!!! read more

Wonderful staff and the Dr. was very professional, caring and knowledgeable. Would highly recommend. They gave Nakia a sweet gift bag. read more

I saw Dr. De Ford today with our mini Schnauzer. After six years of looking for a good and caring vet in Santa Fe, we have found her! She is absolutely wonderful --- knowledgable and caring. Recommend her VERY highly! read more

The entire team there gets high marks from us. From when you walk in the door to the Dr. visit, it is a great experience. Dr. Martin really pays close attention to both our Pegi and us as owners. Recently, we had a chollas mishap and called from the trail as she was in pain. They allowed us to come right in. We feel incredibly lucky to have these folks in our community. read more

Edit: the vet tech with blue hair is always very nice, listens closely, and really seemed to care about my dog. She is the exception to my feeling that the care here is unconcerned and sub par. Do not go here for anything except basic care and vaccines. Unfortunately the vets here will not follow through with care they advise. They won't send records to other vets or referrals for animals that need more care than they can offer when they say they will. They don't read the charts or look at your animal, after weeks of care they continued to call my dog a female despite having supposedly thoroughly examined HIM. Dr Martin did not offer any care that I did not request first. Blood test: My suggestion. Appetite stimulant: my suggestion, imaging: my suggestion. We should have done a parasite test, but since I don't think of it, we didn't. Then days later they suggest doing one, when it could have been done initially. Upon talking to Dr Garcia at a later date she said my dog's blood work was more serious than I was told by Dr Martin, Likely because I did not try to read the results myself, thinking that I was talking to someone with more expertise than myself. When the (sub par) care they offered wasn't helping they literally decided to refer him elsewhere without even seeing him again to assess him, leaving me to talk to them through the reception desk and told me they couldn't offer care without actually seeing him or his condition. Except: they never created a referral!!!! Days later I call back wondering what has happened. My dog is still not feeling well, and it's square one. They have done NOTHING to help without needing me to continually call back and ask if they have followed through. When I was in the waiting room a woman in distress was talking to the manager about how Dr Garcia had not taken correct notes regarding medication and their cat was dying from kidney failure, so it would seem I'm not the only one experiencing unprofessional care. Get your animal vaccines here. They can probably do those right. They'll try to charge you $250 for premium tick treatment in a state with comparatively few ticks and then send you emails and mailers trying to get you to come back for erroneous care, but they are not a place to go if your animal needs real compassionate and experienced care. Save yourself the added stress in an already stressful situation. read more

Our local vet for 30 years now. A little rough in the transition from local owner (Murt) to corporate but it's top notch again. Dr Anderson is outstanding. read more

We were some of Dr. Byrne's very first clients when he opened his clinic. We were always very well taken care of over the years he was there. Unfortunately, since he sold the practice, turnover has been terrible and they are CLOSED on Saturday! If you need an extra day to be closed, why not a Monday? And forget about getting the rx food you need...they are ALWAYS out...the higher ups just don't get it. I will say I absolutely LOVE Joey back in the boarding facility, and Dr. Garcia and Dr. Martin are both good, caring docs. But I wish some entity that actually LIKED animals would purchase the clinic. I am seriously thinking of changing practices read more

I can't thank Eldorado Animal Clinic and Dr Garcia enough. They got me in the same day because of a puppy emergency, and got him all fixed up!!!!! read more

What a disaster. Dr. Byrne built a wonderful practice and took care of our animals for 30 years. We called today with a medical emergency and were told to take our dog to an urgent care facility and were unwilling to consider making an appointment in the next couple of days. This is not the first time we've had this sort of response though not with this serious a situation. Basically, they operate in a rigid framework and have no flexibility to help customers out. I don't believe it's the people at the firm. It's the corporate structure. I compare that to the time one of our dogs sliced some skin away from her leg. We were an hour or more away on a local trail. Murt's office said bring her in and he saw her when we got there. Update: After my wife called and expressed our displeasure, a cancellation magically opened this afternoon. Not changing my rating. Our doctor experience has been ok. The bureaucracy destroys that experience. read more

I had to reschedule my dogs surgery, due to a family emergency. I was told i would be called for a rescheduling date. After no call, I called four times, and was told the person in charge of surgery dates would get back to me. No response. I went to another animal clinic in Santa Fe. They were polite, kind, and very professional. I also saved $300 on the surgery! read more

Dr. Martin is a down to earth, straight talking gem of a vet! We just moved to Santa Fe and after going to a vet in town, which was a horrible experience, we are thrilled we found Eldorado. They really seem to care...and remarkable as it is these days, wont rip you off in the process. Kind, experienced and were very aware of our specific concerns and needs, prior to, during and after a surgery. Been to many vets over the years...it doesn't get better than this place! read more

Ironically my neighbor was there on the same day and is changing Vets too. Guess the 4 stars were put out there by the staff. They were in the back hallway talking about not wanting to go into a room. One said tell her we quit and there is no one available. They really do need to quit. The atmosphere was like a high school pep rally. They were rude when asked any question that stopped their play. The Dr had no files. He asked "What are we doing". I had told the tech. Dr said he wanted to confirm. He should have been regurgitating the information. He looked stoned. Ignored 2 things I wanted checked. A bill for $500 with his "time" at 72$ a visit. They were closed for 3 weeks...let's go for permanent. read more

I have been a client for 18 years. I switched do to several recommendations for Murt Burnes, owner. He sold the practice a couple of years ago and since then it gas sold 2 more times. Each time the service has been degraded and now it is the worst yet. Recently I was blatantly lied to about sending referrals to a specislists, twice. Murt has left and he was the last vestige of a good practice. I will be changing vets. Crappy service, misinformation and poor diagnostics we I'll catch up with this clinic. It will not be here another 18 years. Thanks to Murt for all of your diligent service. You will be missed. read more

Dr was very quick, didn't seem very informative. Just kept saying idk. Took our pup in for what we thought was a cyst, he squeezed it, said idk and that he prob will get more of them. But we do appreciate them getting us in last minute. read more

My sweet pup injured his foot while hiking this weekend. We recently moved back to NM and hadn't yet found a new vet. Every single clinic I called said they weren't taking new patients. When I called Eldorado Animal Clinic, the woman on the phone was incredibly kind and empathetic, and she was able to fit us in the same day. The vet we spoke to was knowledgable, down to earth, and very helpful. I highly recommend taking your animals here. You will be in good hands all the way! read more

I am so grateful for the people at Eldorado Animal Clinic. They were kind, efficient, professional, and provided excellent care. I had to call 6 vets before I found Eldorado--we live in Cochiti Lake and this facility was almost an hour away. We were referred by a cat boarding house. My husband and I agree that it was and is worth the drive to get this level of care! They saw is on an emergency basis and we are staying with them! Thank you Dr John and staff! read more

I am a veterinarian from South Dakota. I was recently on a trip with my husband and my dog when I realized I had forgotten to bring one of my dog's vital medications. I reached out to Eldorado Animal Clinic to see if I could get his medication from them and they were SO kind! I had tried numerous other clinics along our way and none of them could help. Not only did I receive the medication, but the staff and doctor went out of their way to be helpful! I was impressed with everything, including the wonderful metal sculptures outside the clinic, and would highly recommend them to anyone living in the area. I will be forever grateful for their kindness. Dr. Lynne M read more

We really miss Murt. With every sale of this practice it has gotten worse and worse. No consistency with staff or doctors. After 20 years as a a client, they told me to take my pet to emergency, knowing that there is no emergency clinic in Santa Fe. When I called, the receptionist answered, Eldorado Animal Clinic, please hold and click, put me on hold before I could say a word. I was on hold for 10 minutes only to have her tell me they could not help me. They only had one vet in the office who was fully booked. I am well aware of the problems veterinary clinics face today, but common courtesy and concern seems to be lost to this staff. Another clinic in town was super helpful and friendly and willing to work with me. Thankfully!!! read more

I had to board my 8 month old kitty, Daisy. This was her first time to be away from her family. She had a difficult couple of days. I want to give a special thank you to Joey, whom kept me updated on her status and Lorrie(the cat whisperer).Thank you both for your patience, kindness, compassion and love. It meant the world to me. Y'all are very special people. Daisy says,"Hi and thank you, too." Much love and many blessings sent your way. read more

Eldorado Animal Clinic - Daisy - Veterinarians Near Me - Santa Fe, New Mexico

We used EAC for over a decade when we lived in Eldorado, and we always found them to be both courteous and professional. They even gave us a very caring housecall to put down our old cat. I do think they are expensive, but I felt that our cats have always had good care from them. read more

We called the clinic when our cat started exhibiting signs of a condition he suffers from intermittently. The receptionist was so kind and helpful and they got us in same day. The clinic is a well-oiled machine - I was able to fill out the new patient form online and attach his vet records. The service is covid-friendly and after the evaluation they called with the diagnosis and treatment plan and we paid over the phone. Super simple! Normally he requires a 14-day course of antibiotics which is painful for all of us but the veterinarian actually gave him a long-acting shot and saved us a lot of hassle. Truly a knowledgeable, caring practice. Thank you! read more

Had a really bad experience here trying to care for an older sick cat. First, they needed a urine sample so my poor cat had to hold it in all night. When she got to the clinic, she was scared and so they labeled her an "aggressive cat" due to a hiss or two. It took them so long to get everything ready and they showed so little care towards her that she peed on the table in fear. They said they couldn't get a sample. She had an impacted tooth. Because they couldn't care for her there, they discouraged us from getting the tooth removed and insisted on an antibiotic regimen that would have caused her to suffer greatly. Fortunately another vet who successfully extracted the impacted tooth. Finally, she was having more urinary tract issues so we brought in a sample of urine. When called for the analysis, a vet told us there were crystals in the urine. We researched all we could about what to do when your cat has crystals in the urine, and when we called back to ask for more advice, another vet told us there weren't any crystals in the urine. When the cat was younger, they almost killed her by giving her too high a dose of a routine rabies vaccine. In my experience, they just didn't seem to care much for my pet and gave inconsistent advice. Attention to detail seems sloppy here. read more

I love this place and how loving and wonderful they are with Lola. She saw Dr. Don today and he was so, so sweet with her!!! I just wanted to hug him. He got down on her level and spoke so kindly with her and was just so amazing. I've never has a bad experience here and we have been coming for 2 years now. read more

We recently moved to Eldorado and I am happy to have this clinic nearby. I have had no trouble getting appointments, and I found both Murt and Rebecca to be very gentle, knowledgeable and empathetic of animals. It is a nice facility, and I have had many great conversations with fellow pet-parents there. Highly recommended. read more

Expensive...don,t care for the receptionist. Misdiagnosed my dog and after charging several hundred dollars....I had to put her down. For those that are satisfied. ...Great! I am not one of them. Much happier with my new Vet. read more

The personnel turnover here lately is high which makes for a frustrating experience. The are not thorough in evaluating you pets because of this. They always put you on hold when I call read more

We took our two little dogs to this clinic yesterday, our first time there, and we were very impressed with their courtesy, efficiency and the skills of the vet who tended to our dogs. We've shifted our business to this clinic and are very pleased. read more

Our golden retriever has always received excellent care in this clinic. Murt is thorough and obviously cares for his patients a great deal. Very competent, efficient and caring staff. Friends have also commented on the excellent care their pets received here, including one older "tripod" dog. BJ actually enjoys going to see his veterinarian. read more

I live in Eldorado so this veterinary office is very convenient to us. I think Dr. Rebecca Tomasi is fantastic. I have a 12 year old Diabetic poodle and she takes very good care of her :). I always get appointments right away. The receptionists have been lovely and friendly. So far no complaints. read more

Eldorado Animal Clinic has fabulous doctors and a very dedicated team. I don't know what Jasper S. is talking about. Dr. Murt Byrne, Dr. Leslie Eisert and Dr. DelMar are all fabulous! In particular, Dr. Eisert treated my old dog for cancer, and she was nothing but compassionate and helpful during his last months. She did everything she could to make him comfortable, and give us more time with him. Dr. Byrne has also conducted surgery on several of my dogs. When it comes to my animals. Eldorado is the BEST! read more

Excellent care. Excellent and helpful staff. Have done a wonderful job treating and caring for our dogs and cat. read more

I've had two pets cared for by this clinic. They are always professional, prompt, and friendly. The facility always seems clean. I've also boarded my pets with them with no issues. My cat comes back very happy despite being removed from his normal environment. I'm very happy to refer them to friends. read more

I've been taking my pets to Eldorado Animal Clinic for the past year. For most of those visits my pets were seen by Dr. Rebecca Tomasic. She has always been extremely friendly and informative. When my elderly cat was last seen she was very kind when telling me that his organs were failing. When I asked if she could give him something to make him feel comfortable until I found a vet to come to my home to put him to sleep, she immediately checked her schedule and found a time that day that she could come herself. My pets (cats and a dog) have only had routine care so I can't say how they are with surgeries. The staff is always friendly. I have always been able to get appointment quickly. read more

We have 3 older dogs and a cat and have had to bring each of them in to Eldorado animal clinic at one time or another. Every time we've gotten great care for our pets. I'm very sorry to see that Amanda is no longer there though :( . She was a great vet! read more

The Eldorado Animal Clinic is a very clean, cautious, and professional establishment. They definitely know what they are doing. When we took our very sick parvo puppy in to be treated, they handled her with extreme caution (so that other visiting dogs would not get sick), and extreme care (they quarantined her, put her on IV immediately, performed necessary blood work, and treated her aggressively so that she would survive.... even though she only had a 50% chance.) And survive & thrive she did. We are so grateful to the kind staff (who answered all of my phone calls and endless questions) and to the well-knowledgeable veterinarians (especially Dr. Byrne & Dr. Tomasic), who knew what it would take to save her. Originally we went to the VCA animal hospital, and after 4 days of extreme deterioration, we transfered our pup to the Eldorado Animal Clinic ~ and boy, am I glad we did. Our sweet pup survived, and I attribute it to the professional and knowledgeable staff at this clinic. LOVE LOVE LOVE this place. read more

I really like the place. I hate going to the vet perhaps even more so then my pets do (well.... maybe my cat hates it more). It's stressful all the way around. I've been to the Eldorado Animal clinic several times and find it to be a really well run place with no waiting and vets who are warm, friendly and seem to really know what they're doing. The last two times I've gone the vet has been Dr. Mouradian-Darby. I really like her and will continue to bring my pets in as needed with confidence. read more

This clinic was incredible under the direction of Dr. Murt Byrne and I would always recommend it. Since they brought in Dr. Apodaca I can only advise to stay away. As a few other reviewers experienced, not only is she rude (not something that would turn me away from a competent doctor - I care about their expertise, not their personality) but she was wrong about my dog's history (not sure who's chart she looked at) and said my dog needed surgery immediately - without actually looking at her! and said she wouldn't even do a blood test to make sure she could withstand sedation. Not only incompetent but dangerous. She talked about saving money more than caring for my dog. I don't care about that - I'll take out a loan if I need to get my dog the right and proper care. So why was she so obsessed with Selling? Disgusting and terrifying. Dr. Byrne always communicated with my animals first (exactly what I prefer) and then was warm and caring and competent and all my animals have thrived under his care. Dr. Apodaca sent me away feeling horrified. I fretted all weekend until I could see another vet. She needs to be fired. read more

I have been twice to the clinic for the care of my senior Chesapeake Bay Retriever who I adore. I have found the staff very warm, professional and flexible. The assistance are very caring as well. Dr Murt Byrne has been really intuitive and realistic, without being negative. I have had a bad experience with a few vets in Santa Fe with gross overcharging and unnecessary surgeries, so seeing Dr Byrne is a welcome relief. All the help I need without skimping or over charging. Very sensitive to the senior dog as well. Highly recommended. read more